Manageability for JD Edwards

Oracle Manageability Solutions forJD Edwards EnterpriseOneDomenico FortunatoOracle System and Application Management (SAM) Sales

JD Edwards EnterpriseOne - Manageability Application to disk management • Real Time Metrics • Reporting and Historical Metrics Oracle RUEI for JDE E1 • JDE User Behaviour JDE E1 HTML/J2EE Servers • Real Time JDE Metrics Middleware Oracle Application • Problem Resolution Management Suite (AMS) • Configuration Changes for JDE E1 • Deploy/Patch Tool ReleasesJDE E1 Enterprise Server • Stress-Test • Stress-Tests optimized for JDE Database Oracle Application Testing • Functional Testing Suite (ATS) for JDE E1 • Unit Testing Operating Systems • DB Testing • DB Load Recording Real Appication Testing • SQL Performance Analyzer Servers (RAT) • Patching &Provisioning • Exadata &Exalogic Management Storage

Oracle Testing Solutions for JDE (ATS 12.1 and RAT) DB Testing, Load Testing and Functional Testing for Oracle JDE E1 High quality testing for all tiers of application stack

Oracle AQM (Application Quality Management)Solutions New New New Oracle Test Oracle Functional Oracle Load Testing Application Changes Manager Testing Testing Testing Infrastructure Real Application Testing (SQL Performance Real Application Testing Application Replay (Database Replay) Changes Analyzer) Test Data and Lab Data Masking Data Discovery and Data Subsetting Management Modeling

Proper Approach to Quality ManagementMiddleware Application Replay Infrastructure Infrastructure Application Application Testing Suite DBMS Testing tools Testing Tools Testing tools Storage Real Application Testing O/S Application Infrastructure Application Changes Changes• Test infrastructure changes separately from application changes• Test one change at a time• Specialized tools can result in much higher quality and efficient testing• Proper test systems and test data mandatory for good testing results

Oracle Application Testing Suite• Supports • Automatic script generation • Functional/regression testing • Load/Performance test Scripts generated using RUEI and • Load/Performance testing Real Application Testing • Test Management • Web, Siebel, EBS/Forms, ADF, JD Edwards, Adobe ® Flex, Database & • Smart integration with EM Diagnostics WebServices • JVM Diagnostics for mid-tier• Reduce scripting time by ~50% • DB Diagnostics for DB-tier • DB Profiles for Oracle Database

Optimized testing for Oracle Applications New Load Testing Accelerator for JD Edwards Oracle Fusion Applications JD Edwards Enterprise ONE Oracle Ebusiness Suite PeopleSoft Siebel HyperionAccelerators Web Siebel EBS/ Fusion/ Web Database Adobe ® JD E1 Flex ® Load Services FORMS ADF OpenScript

Testing JD Edwards with Oracle ATS New Load Testing Accelerator for JD EdwardsBenefit from the same correlationrules and tool as JD Edwardsperformance testing team.Simplifies the load test scriptingfor JD Edwards EnterpriseOneapplications by providingcorrelation rules for JD E1.

JDE Load Testing Script Creation

Oracle Load TestingEliminate performance bottlenecks in your applicationsKey Benefits• Oracle infrastructure included • Weblogic 11g • Oracle 11g Enterprise Edition• Scalable automatic content validation• Comprehensive performance monitors• Web-based reporting interface • Easy to use real-time data views • Extensive analysis capabilities

Oracle Load Testing: Test di carico e di performance• Esegue test di carico e di performance per applicazioni Web, SOA e per le principali suite del portafoglio Oracle• Simula il picco di produzione tramite la concorrenza dei Virtual User• Fornisce uno strumento per monitorare il consumo di risorse sui server applicativi (ServerStat)• Utilizza acceleratori OOB per EBS, Siebel, & Web Services• Tutto il test è eseguito e monitorato attraverso una web console centralizzata

Three levels of diagnostics Quick trouble shooting and bottleneck identification for each diagnostics levelLevel 1: Measure End-UserPerformance under load Level 2: Measure Infrastructure PerformanceLevel 3: Measure Server-Side under load with ServerStatsTransaction Performance withEM diagnostics

Superior test automation of Oracle applications • Oracle Application Testing Suite (OFT, OTM & OLT) • Fully integrated, synthetic test automation solution with one single scripting platform that utilizes JAVA as programming language. Supports Web, SOA and packaged applications (EBS, Siebel, JD Edwards, Peoplesoft & Hyperion) • Oracle Functional Testing (OFT) • Oracle Load Testing (OLT) • Reduce scripting with up to 50% • Reduce scripting time with upto 50% • Robust Object identification for stabile scripts • Best correlation coverage compared to other • Acclerators for Oracle Applications testingl solutions • Zero effort scripting for RUEI customers • Oracle Test Manager (OTM) • Integration to EM diagnostics (Java/Database) • Easy to use test process management solution • New advanced VU diagnostics • New Test Execution module • Browser based UI • Browser based UI • Linux and Windows platforms • Support for manual testing, Test Automation (OFT), JUnit testing and 3rd party solutions • Linux and Windows platforms

Proper Approach to Quality ManagementMiddleware Application Replay Infrastructure Infrastructure Application Application Testing Suite DBMS Testing tools Testing Tools Testing tools Storage Real Application Testing O/S Application Infrastructure Application Changes Changes• Test infrastructure changes separately from application changes• Test one change at a time• Specialized tools can result in much higher quality and efficient testing• Proper test systems and test data mandatory for good testing results

Oracle Real Application Testing

SQL Performance Analyzer• Test di impatto delle modifiche sulle prestazioni delle query SQL• Acquisizione del carico di lavoro SQL in produzione,• Riesecuzione delle query SQL in ambiente di test• Analisi dei cambiamenti nelle prestazioni – miglioramenti e regressioni Client Client Client … Produzione Test Acquisizione Riesecuzione query Livello intermedio SQL SQL Uso di SQL Tuning … … Advisor per mettereOracle DB a punto la regressione Storage

Real Application Testing: SPA + DB ReplaySql Performance Analyzer Database Replay • Soluzione per identificare • Soluzione di Load testing ideale per test di migliramenti/regressioni delle performance performance e di scalabilita degli statement SQL • “Cattura” tutto il workload REALE • “Cattura” SQL queries dalla produzione includendo execution pland e statistiche (queries, DML, DDL, PL/SQL, etc.) in produzione, includendo la concorrenza • Esegue serialmente gli statemente SQL sia “PRIMA” che “DOPO” le modifiche • “Replica” tutto il workload catturato in ambiente di test con le stesse • Confronta i piani di esecuzione e le caratteristiche della produzione includa la statistiche di performance degli statement concorrenza SQL “PRIMA” e “DOPO” le modifiche • Ideale per upgrade di systema, • Ideale per tutte le modifiche che impattano modifiche alla configurazione (per i query plans come db upgrades, optimizer esempio passaggio a RAC, etc) statistics refresh, new index creation, etc. * SPA e Database Replay sono soluzioni complementari

Perchè fare testing con Real Application Testing invece che con le classiche simulazioni di carico sul DB? DA: A: Carico di lavoro sul DB Carico di lavoro reale artificiale Carico sul DB parziale Carico completo Mesi per sviluppo ed Giorni per eseguire i test esecuzione di test-cases Soluzione automatizzata Attivita’ manuali Alti rischi Rischi bassi 150Giorni 10 Giorni

Confronto tra Testing basato su simulazioni e DB-Replay Testing e-Business Suite 80 80Time Taken (Days) 60 40 24 20 20 20 5 LoadRunner 4 0 0 2 5 DB Replay 0 Install & Setup Understand Identify Key Generate Workload Run Test Application Usage Transactions Total Testing Time DB Replay: ½ mese Test basato su simulazioni: 7 ½ mesi

Gartner Magic Quadrant – Quality Tools

Oracle Monitoring and ManagementSolutions for JDE (AMS for JDE and RUEI)

Business - IT DisconnectUser Experience ChallengesWhat the business wants to know• How many users accessed my application in last 30 days?• How many orders did I accept?• Which customers/partners did the orders come from?• What percentage of these orders did I process correctly and if an error occurred – what error?What IT can only respond with• The application was up 99% of the time• We had 200 concurrent sessions at peak load• Every server and service in the order management application met it’s performance and availability SLA• When faults were logged, we are able to resolve them within 2 hours

Cosa succede al applications• L’esperienza utente relativa alle JDE?

Cosa succede alle mie applicazioni web ? • L’esperienza utente relativa al mondo webCome variano nell’arco dellagiornata i tempi dicaricamento delle pagine? Quali sono le pagine che incidono maggiormente sulle risorse dei server? Qual’e’ il livello di soddisfazione percepito sui principali oggetti e quali sono gli oggetti piu critici?Quante sessioni attive cisono in questo momento sulsistema? Quali sono le pagine invocate con maggior frequenza?

Dashboard UtentiQuesto dashboard è orientato all’utente, evidenziando il livello di soddisazione, l’operativita dello stessosul sistema e anche gli user-ID degli utenti che stanno riscontreando il maggior numero dierrori/rallentamenti. Quali sono gli utenti piu attivi? Qual’e il livello di soddisfazione degli utenti e quali sono quelli maggiormente insoddisfatti? Quali sono gli quali e quanti sono gli errori utenti con piu riscontrati sul sistema? A che errori? categoria appartengono? Come sono distribuiti territorialmente gli accessi al sistema?

L’sperienza utente dell’applicativo Sono evidenziati gli errori che l’utente ha incontrato durante la navigazione, Gli step di classificati per tipologia navigazione sono (content, server,..) ordinati cronologicamenteL’utente èindividuato in basealla login o in baseal suo IP Gli step di navigazione sono classificati in base ai tempi di risposta rilevati Rosso lento Arancio accettabile Verde OK

Tracciamento Sessione Utente JDESteps di navigazione della sessione di un singolo utente

Statistiche di accesso / performances relative al JDEComponenti applicative più accedute / tempi di risposta

The fastest growing segment of MarketIT management software license and maintenance revenues and growthby category, 2005 to 2008*. ApplicationSource: Forrester Research, Inc., 2008 Business Service Management Though the IT management software market is growing at a healthy 19%, the End-User market is growing much faster at 72%

Application Management Suite for JD Edwards EnterpriseOne Best of Breed Out-of-the- Out-of-the-Box Capabilities Designed for JDE E1 End User Monitoring Service Level Management • Real User Monitoring • Service Level Objectives • Dashboard • Service Level Monitoring #1 • Ad-hoc Analysis • Service Level Reporting Configuration Management Application Performance • Automatic Discovery ManagementApplication-Specific • System & Service Modeling • Dashboards and ReportsManagement • Configuration Analysis • System Component Monitoring • Configuration Policy • Alerts and Notifications • Compliance Dashboard

Oracle AMS for JDE: Complete Application Management • Business visibility built-in Lifecycle Management Application Performance Management JDE E1 Management Configuration Management Service Level Management

Oracle JDE E1 Monitoring and Management

JD Edwards EnterpriseOne Plug-in Install• Simple install and registration

JD Edwards EnterpriseOne in Enterprise Manager• All targets registered in Server Manager is automatically discovered• Ability to rediscover to find new targets

Graphical Topology• Known associations automatically created• View target properties• Create topology for entire system including MW, DB, other application

Consolidate console• All JD Edwards EnterpriseOne servers are consolidated into a single page• Homepage for all targets (Middleware, DB, other applications).

JD Edwards EnterpriseOne Metrics • 200+ Metrics JDBj db Caches Call Object Stats • Instance Name User Sessions • JVM Node Id • Cache Name • JVM Node Id • Enterprise Server • Cache Hit Ratio • User Name • Business Function Name • Cache Size (Entries) • Client Address • Total Invocations • Cache Accesses • Environment • First Time • Cache Hits • Display Mode • Average Time • Cache Misses • Login Time • Shortest Time • Idle Time • Longest Time • Remote Environments Session • Total Time Identifier Enterprise Server • Open Applications •General • Uptime • Network Jobs • Kernel Jobs Java Information • Zombie ProcessesJDENet Status • Java Memory Usage• JDENET Connections • Security Kernel Users • Run Garbage Collection • Call Object Users• JDENET Connection Pools • Java Thread Information• JDENET Socket Connections • Java System Properties

Robust metrics

Configuration Management • Take Control of Comparisons• Comparison Templates • Ad-hoc as Well as Scheduled Comparisons • Control How and What is Compared • Automatic Notification on Drift Detection • Ability to Ignore Certain Differences • Customize Templates to Match Needs

Configuration Management• View all configuration at once View HTML and Enterprise servers Quick, easy access to comprehensive Configuration data Search, Comparison, Versioning, Historical capabilities

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Manageability for JD Edwards

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