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Oracle Procurement and Spend Analytics for Oracle E-Business Suite

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Are your suppliers invoicing you correctly? Is your procurement organization efficient? Who are your top spenders? Are you identifying and exploiting cost savings opportunities? Oracle Procurement and …

Are your suppliers invoicing you correctly? Is your procurement organization efficient? Who are your top spenders? Are you identifying and exploiting cost savings opportunities? Oracle Procurement and Spend Analytics automatically answers these questions while fully leveraging your existing investments in Oracle E-Business Suite. Through real-world customer examples in this session, you will receive a better understanding of the benefits of Oracle Procurement and Spend Analytics for your operation

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  • 1. ORACLE PRODUCT LOGO Oracle Procurement and Spend Analytics for Oracle E-Business Suite Presenting with Rao Adivikolanu Dan Allen Eric Lloyd Director, Product Management/Strategy Director, Information Technology Sr. Staff Programmer Analyst LOGO1 Oracle Business Intelligence Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Qualcomm Qualcomm
  • 2. 2 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 3. Safe Harbor Statements The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.3 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 4. Program Agenda •  Oracle BI Applications Overview •  Oracle Procurement and Spend Analytics •  BI Applications in Fusion •  Qualcomm Deployment •  Q&A4 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 5. Oracle BI Applications Overview5 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 6. Oracle’s Enterprise Performance Management System Complete. Open. Integrated.BI  /  EPM   Planning  &   Strategy   Apps   Forecas*ng   Management   CRM   Industry   ERP  Analy*cs   Analy*cs   Analy*cs   Financial  Close  &   Profitability   Repor*ng   Management   Interactive Query & Analysis Dashboards Scorecards Reports & Publishing Office Search Detect & Alert Embedded MobilePlaDorm  BI/EPM   Common  Enterprise  Informa*on  Model   Dimension   BI  Server   Essbase   Management   Predic*ve  Analy*cs   OLTP & ODS Data Warehouses Exadata OLAP Packaged Unstructured & Excel BusinessSources   Systems Data Marts Sources Applications Semi- XML/Office Processes Data   (Oracle, SAP, Others) Structured 6 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 7. Oracle BI Applications Prebuilt Solutions for EBS, PeopleSoft, Siebel, JD Edwards, SAP and more•  Add insight to CRM and ERP applications•  Easy to adapt and extend•  Tight integration with OLTP systems•  Works with existing IT environment•  Fast time to value; Low TCO•  Over 3,000 customers7 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 8. Oracle BI Applications Analysis Spanning Heterogeneous Sources in a Conformed Model Marke7ng   Procurement  and   Financials   Spend   Sales   Price   Projects   Service  and     CRM Human  Resources   ERP Contact  Center   ANALYTICS ANALYTICS Product   Customer  Data   Informa7on   Management*   Supply  Chain  &   Loyalty   Order  Management   Management*   ORACLE  BI  FOUNDATION   AND OTHER OPERATIONAL AND ANALYTIC SOURCES* New for Fusion Applications 8 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 9. Example of Business Questions Supported by OBIA Procurement and Spend Analytics Are we procuring the Do we have contracts in goods/services without place for all the goods that we procure? Are we procuring the goods following P2P process? without leveraging the existing How’s the spend contracts?compared to budgets? Who are the top suppliers Where we are spending that we deal with? money? 9 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 10. Procurement and Spend Analytics Components1 Pre-built warehouse with 10 star-schemas designed Pre-mapped metadata, including embedded best for analysis and reporting on Procurement & Spend practice calculations and metrics for Supply Chain, Analytics. 3 Supplier, and other Business Users. Ø  Presentation Layer Ø  Logical Business Model Ø  Physical Sources Pre-built ETL to extract data from over 3,000 A “best practice” library of over 250 pre-built operational tables and load it into the DW, sourced metrics, Dashboards, Reports and alerts for Buyers, from Oracle EBS and other sources. Cost center Managers, Inventory Managers, Procurement Managers and Supply Chain Executives.2 4 10 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 11. Speeds Time To Value and Lowers TCO Oracle BI Applications Build from Scratch Oracle BI with Traditional BI Tools Applications Training / Roll-out Define Metrics ü Faster deployment & Dashboards ü Lower TCO ü Assured business value DW Design Training / Rollout Easy to use, easy to adapt Define Metrics Role-based dashboards and thousands of pre- Back-end & Dashboards defined metrics ETL and DW Design Prebuilt DW design, adapts to your EDW Mapping Back-end ETL and Prebuilt Business Adapters for Oracle EBS, PeopleSoft, JD Edwards. Siebel, SAP, others Mapping Quarters or Years Weeks or MonthsSource: Patricia Seybold Research, Merrill Lynch, Oracle Analysis 11 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 12. Oracle BI Applications 7.9.6.3 Release Overview12 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 13. Oracle BI Applications 7.9.6.3 New Release Concurrent with 11.1.1.5•  Full suite of pre-built CRM and ERP Analytics offerings –  Siebel, PeopleSoft, JD Edwards, E-Business Suite•  Built for and certified with OBIEE 11.1.1.5 –  Adopts 11g presentation features •  Presentation hierarchies, master-detail linking, cascading prompts –  Adopts 11g security model •  Role-based, not group-based –  Unlock new capabilities for BI Apps customers •  Geospatial, scorecard, mobile support, systems management•  Additional important certifications, including: –  Informatica 9.01 HF2 –  Teradata 13.10•  Additional bug fixes and ETL optimizations 13 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 14. All 7.9.6.3 Analytic Apps Work on BI Mobile Example: Procurement and Spend Analytics14 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 15. Oracle Procurement and Spend Analytics Overview15 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 16. Procurement Organizations Struggle to Use Data and Intelligence to Increase Performance KEY CHALLENGES EXAMPLES Ø  Quantities sourced from different suppliers Ø  Prices by supplier and pricing trends Lack of Visibility into Spend Ø  Inability to get the best prices Ø  Missed opportunities to consolidate buying Ø  On-time delivery of goods to support operations Insufficient insight into Supplier Ø  Billingaccuracy of suppliers and error types Performance Ø  Quality of delivered goods including rejections and returns Ø  Price performance of strategic partner suppliers Ø  Lack of compliance with contract prices and use of existing contracts to Inability to Detect Purchasing reduce spend Inefficiencies in time to correct them Ø  Timely processing and fulfillment of requisitions and purchase orders Ø  Continued reliance on management-by-spreadsheet Time Wasted Gathering Data to Ø  Disparate sales reporting and poor internal distribution Report and Manage Ø  Relevant data in multiple systems – financial, proc, etc. Ø  No single source of the truth16 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 17. Oracle Procurement and Spend Analytics Complete Solution for the Purchasing and Procurement Organization Spend Analyzer •  Understand spending patterns and savings opportunities with increased visibility into direct and indirect spend, enabling users to determine spend by commodities, products, services, suppliers and contract usage. Procurement Performance •  Understand Procurement effectiveness and monitor procurement performance on regular basis in order to identify bottlenecks and proactively take corrective action before they become major issues Supplier Performance •  Understand and track cycle times, supplier price performance, supplier scorecard, delivery performance, and product receipt quality. Decrease costs and procurement cycle times and minimize working capital. Employee Expenses •  Understand how the money related to travel and expenses is being spent by gaining a complete picture of Employee Expenses, including approval cycle times, expenses by expense type, expense report status, and more17 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 18. Role-Based Best Practices Provide Relevant and Actionable Insight for EveryoneProcurement & Spend Analytics - Key Objectives and Questions by Role Meet operational objectives at minimum cost Supply Chain •  What is the pattern of Spend trend from •  Are we identifying and exploiting cost and year to year? savings opportunities? Procurement Executives •  Are our strategic suppliers ensuring a •  How efficient is the procurement healthy supply line? organization? Ensure timely delivery of quality goods at low cost Procurement •  Are we sufficiently taking advantage of and •  Which suppliers are not delivering quality volume discounts? Commodity goods on time? •  Are prices creeping up? What could be Managers •  Are there large numbers of unprocessed done to control them? requisitions? •  Are there outstanding supplier payment •  Are our suppliers invoicing us correctly? issues? Ensure orders are placed with the most reliable supplier •  Are we placing orders with reliable •  Can we better consolidate orders to get Buyer suppliers? the best volume discounts? •  Is our company fully utilizing strategic •  Are we processing requisitions that are contracts in order to get the best value? overdue? 18 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 19. Oracle Procurement and Spend Analytics Example Oracle Procurement and Spend Analytics Metrics Spend Analyzer Procurement Performance Supplier Performance Employee Expenses•  # of Suppliers •  Contract PO Amount •  Supplier Score •  Total Expense Amount•  # of Supplier Sites •  Off-Contract PO Amount •  % Received Late •  Expense Approval Cycle•  # of Buyers •  Contract Leakage •  % Received On Time Time•  Spend •  Others Off-Contract PO •  % Received Early •  Approved Expense Amount•  Year Ago Spend Amount •  Received Late Quantity •  Requested Expense Amount•  Addressable Spend •  Year Ago Contract PO •  Received Early Quantity •  Outstanding Expense•  Non-Addressable Spend Amount •  Received On Time Quantity Amount•  Chg Year Ago Spend •  Year Ago Off-Contract PO •  % Accepted •  Airfare Expense Amount•  % Chg Year Ago Spend Amount •  % Rejected •  Accommodation Expense•  Payables Leakage Amount •  Year Ago Contract Leakage •  Average Purchase Cycle Time Amount•  Payables Leakage Rate •  Year Ago Others Off- •  Average Receipt Cycle Time •  Meal Expense Amount•  Invoiced Amount Agreement PO Amount •  Average Approval Cycle Time •  Other Expense Amount•  Invoiced Quantity •  Contract Purchase Rate •  Cancelled Amount •  Total Expense Year Ago•  Invoice Price Variance •  Off-Contract Purchase Rate •  Cancelled Quantity •  Total Expense YTD Amount (IPV) •  Contract Leakage Rate •  Received Quantity •  # of Approved Expense•  Average Invoice Unit Price •  Others Non-Agreement •  Approved PO Amount Reports•  Min Invoice Unit Price Purchase Rate •  Approved PO Quantity •  Expense Reimbursement•  Max Invoice Unit Price •  PO Matched Spend Cycle Time•  Benchmark Price •  Year Ago PO Matched Spend •  Expense Filing Cycle Time •  Avg Purchase Unit Price •  Mileage Expense Amount 19 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 20. Example Decision Workflow Business  Func*on:  Purchasing   Role:    Commodity  Manger   Objec*ves:   1)  Reduce  Indirect  Spend   Reduce Indirect Material Spend 2)  Develop  strategic  suppliers   BusinessObjectives / Issues Drill to Detail Which commodities have the largest spend ? What are top 5 products by spend amount ? Is there out-of-contract buying for these Gain items? Insights How many suppliers and what are their unit costs? Quantity bought from each supplier? Take Action Target Efforts to consolidate and save 20 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 21. Packaged Spend Analysis Flow with Spend Classification Solution Oracle BI Apps 4 1 2Oracle EBS, PeopleSoft, JDE E1, and Legacy Procurement  &  Spend  Analy7cs  Applications •  Maps raw data into reference taxonomies 3 •  Built for business users •  Designed to work with OBI Apps 7.9.6.1 and above Spend  Classifica7on   21 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 22. Oracle BI Applications Stepping Stone to Fusion for Current Oracle Applications Customers22 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 23. Oracle BI Applications Implementation Strategy Insight for Today’s Applications and for Fusion1.  Add insight layer over existing IT assets –  Use prebuilt BI Apps to implement quickly and follow best practices –  Start with a single area or tackle Oracle EBS several in parallel PeopleSoft HR Financials –  Also build custom analytic apps as necessary Oracle BI Applications2.  Benefit from enterprise-wide analysis as you broaden your Siebel CRM Other Apps implementation3.  Incorporate Fusion Apps using same architecture and technology Oracle Fusion Applications 23 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 24. Example: Oracle EBS to Fusion Evolution Before FusionApps Unlimited Pre Packaged Self-Service Query Reports & &•  Faster time to Dashboards Reporting value w/prebuilt adapters for CRM BI Foundation and ERP applications OBIA Common Enterprise Information Model Finance HCM SCM Procure Project CRM•  Improve spendvisibility andidentify savings OBIA Data Warehouseopportunities ETL•  Improve Contract Periodic Updatesutilization andoperationalefficiency Legacy & Oracle EBS 3rd Party Procurement 24 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 25. Example: Oracle EBS to Fusion Evolution Co-ExistenceApps Unlimited Pre Packaged Self-Service Query Fusion Fusion Apps Reports & & Embedded•  Faster time to Dashboards Reporting Analytics •  Embed analytics value w/prebuilt directly into key adapters for CRM BI Foundation business and ERP processes applications OBIA Common Enterprise Information Model OTBI Finance HCM SCM Procure Project CRM •  Deliver real-time•  Gain visibility to and analytical employee Real-Time reporting in a performance to OBIA Data Warehouse Queries single user engage & develop interface key talents ETL BI View Objects Periodic Updates •  Integrated with•  Lower costs Oracle’s next- through reduced generation Fusion turnover & more Legacy & Oracle EBS Fusion Procurement 3rd Party Procurement Procurement targeted recruiting 25 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 26. Example: Oracle EBS to Fusion Evolution With Fusion Pre Packaged Self-Service Query Fusion Fusion Apps Reports & & Embedded Dashboards Reporting Analytics •  Embed analytics directly into key BI Foundation business processes OBIA Common Enterprise Information Model OTBI Finance HCM SCM Procure Project CRM •  Deliver real-time and analytical Real-Time reporting in a OBIA Data Warehouse Queries single user interface ETL Periodic Updates BI View Objects •  Integrated with Oracle’s next- generation Fusion Legacy & Fusion Procurement 3rd Party Procurement26 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 27. Oracle BI Apps Roadmap Oracle BI Applications Available Oracle BI Apps 7.9.6.3 (OBIEE 11g compatibility) •  Upgraded and certified for OBIEE 11g Oracle BI Apps 11g Unified Release (Fusion + AU) Controlled Availability •  Informatica version Oracle BI Apps 11.1.1.5.1 (Fusion Apps theme) •  Full suite of analytics for Fusion Applications Oracle BI Apps 11g Unified Release (Fusion + AU) •  OTBI – Oracle Transactional BI for Fusion Apps; real-time •  ODI version analytics vs. warehouse based •  Increased depth of existing Apps (predictive analytics, scorecards) •  Combined support for Fusion Apps + Apps Unlimited + SAP + GBUs •  Full uptake of OBIEE 11g, including new capabilities Oracle BI Apps 11.1.1.6 (Fusion Apps theme) •  Sourcing Analytics •  Incremental Fusion TCO improvements •  Enhancements to Change Orders and Agreements •  CxO Dashboards •  Procurement Scorecard •  Leverage new BI Foundation “speed of thought” visualizations •  New JDE Adapter Oracle BI Applications for SAP Oracle BI Apps 7.9.7.1 (SAP Source) Available •  SAP Procurement & Spend Oracle BI Apps 7.9.7 (SAP Source) •  SAP Supply Chain & Order Management •  SAP Financials •  Localization, translation •  ETL through ODI •  ETL through ODI"This information is not a commitment to deliver any material, code, or functionality. The development,release, and timing of any features or functionality described remains at the sole discretion of Oracle" 27 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 28. Corporate ITProcurement and SpendAnalytics deployment at Qualcomm
  • 29. IT Global Operations Agenda §  Qualcomm Overview §  Purchasing at Qualcomm §  Oracle Procurement and Spends Analytics Solution §  Why OBIA/OBIEE §  Team Structure §  Spends OBIA/OBIEE Implementation §  Other Modules29
  • 30. IT Global Operations Qualcomm Overview §  Headquarters – San Diego, CA §  Offices - Worldwide §  Key Business Areas: –  CDMA Chipsets –  Technology Licensing (Patents) §  FY 2011 Q3 Revenue $3.6B – Up 34% YoY §  FY 2011 Revenue – $14.5B (projected)30
  • 31. IT Global Operations Qualcomm Overview31
  • 32. IT Global Operations Procurement Landscape §  Distributed procurement model –  Autonomous BUs within “loose” federation –  Corporate services and oversight §  Large R&D, Engineering and Product Development spend §  Global footprint32
  • 33. IT Global Operations Procurement Landscape §  Multiple Oracle EBS instances §  Production and MRO procurement models –  Material –  Services –  SW33
  • 34. IT Global Operations Qualcomm Challenges §  Individual BU purchasing groups –  Lack of communication / synergy between teams §  Lack of supplier consolidation across BUs §  Limited “volume discounts” across spend §  Poor visibility to rates negotiated by other BUs §  Need for Approved Vendor Lists34
  • 35. IT Global Operations Oracle Procurement and Spends Analytics Solution §  Solution driven by Procurement and Spend engagement with McKinsey & Company –  Year long analysis of procurement process activity and opportunities –  Analytics was identified as a key area of opportunity in the overall procurement solution –  Improve process via better data management and usage35
  • 36. IT Global Operations Oracle Procurement and Spends Analytics Solution §  Improved cost management through: –  Supplier performance –  Supplier consolidation and AVLs –  Volume discounts and improved leverage in negotiations –  Composite spend –  Strategic sourcing36
  • 37. IT Global Operations Oracle Procurement and Spends Analytics Solution §  Provide consolidated view of all Qualcomm spend –  By supplier, part/product, division, department, VP, fiscal period, etc. –  Better data visibility / utilization37
  • 38. IT Global Operations Oracle Procurement and Spends Analytics Solution38
  • 39. IT Global Operations Pre Procurement & Spend Analytics Architecture39
  • 40. IT Global Operations Current Procurement & Spend Analytics Architecture40
  • 41. IT Global Operations Oracle Procurement and Spends – Overview Dashboard41
  • 42. IT Global Operations Procurement and Spends - KPIs and Drill Into AP Holds42
  • 43. IT Global Operations Oracle Procurement and Spends – Payment Analysis43
  • 44. IT Global Operations Why Oracle BI Applications / Oracle BI §  Out-of-box capability –  Prebuilt ETLs, based on EBS –  Prebuilt metadata model (RPD) –  Significant time savings vs. build from scratch –  Multi-source ready –  Extendable §  One, validated source of truth §  Robust reporting tool(s)44
  • 45. IT Global Operations Why Oracle BI Applications / Oracle BI §  Aligns with Qualcomm technology roadmap –  EBS, WebLogic, Oracle DB, Informatica §  Dovetails with long term Oracle technical direction –  Replace Discoverer –  Align with Fusion architecture §  Transferable skills / resources §  Leverages existing Oracle relationship45
  • 46. IT Global Operations Qualcomm’s OBIA/OBIEE Team §  OBIEE/OBIA requires many different skills: –  Analysts who understand the business and OLAP –  Report developers –  RPD developers –  ETL developers –  DAC developers –  Data modelers –  DBAs / App Admins46
  • 47. IT Global Operations Qualcomm’s OBIA/OBIEE Team §  Utilized existing BI COE, particularly on Informatica and DAC §  Used implementation partner for OBIA expertise §  Partnered with Oracle on training and skill development §  Hired an OBIEE/OBIA expert47
  • 48. IT Global Operations Qualcomm’s OBIA/OBIEE Team §  Re-purposed existing analyst talent for reporting –  Answers and Dashboard training is key §  Re-purposed existing integration development skill §  Augmented with off-shore consulting48
  • 49. IT Global Operations Oracle Procurement and Spend Analytics Implementation §  Audience –  Director/VP/C level –  Buyer teams §  Scope –  5 out of box OBIA stars –  Custom department hierarchy dimension –  Extension to the buyer_d for buyer teams –  7 dashboards / 250 reports §  Timeline – 9 months49
  • 50. IT Global Operations Oracle Procurement and Spend Analytics Implementation §  Team Makeup - Qualcomm –  PM –  Analyst –  Data Modeler – 1/4 head –  ETL x2 –  Report Developer x2 –  QA x4 §  Team Makeup – Partner –  PM, Architect, ETL Developer, RPD Developer50
  • 51. IT Global Operations Development Methodology §  Scrum (5 week sprints) §  One IT team (data modelers through to analysts) §  We focus on getting out-of-box data in front of customers ASAP §  Follow-on sprints are used to enhance the data model, RPD, and reporting Ø  Customers see value from the start, while having the chance to learn the tool and determine their REAL requirements51
  • 52. IT Global Operations Other Deployed Modules Functionality OBIA Subject Area Implementation Time License Management Service Analytics 1 month Order Management Enterprise Sales 3 months Inventory Supply Chain 3 months Supply Chain Planning Custom 6 months Customer Scorecard Custom 2 months Problem Receipts / NC Custom 2 months52
  • 53. IT Global Operations Future Plans §  Expansion to additional Business Units §  Additional reporting of existing data §  Ramp VP/dept. grain self-service §  OBIEE 11g upgrade –  Mobile Analytics –  Scorecards –  Enhanced Charting Features §  R12 source upgrade support53
  • 54. Q&A54 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 55. BI Applications Demo Pods – Moscone South Moscone South Pods: §  Human Resources Analytics (S278) §  Supply Chain and Order Management Analytics (S276) §  CRM Analytics (S281) §  Financial Analytics (S279) §  Procurement and Spend Analytics (S280) §  Project Analytics (S277)55 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 56. 56 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 57. Safe Harbor Statements The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.57 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 58. 58 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 59. 59 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.