Migrating from SAP BusinessObjects to Oracle Business Intelligence Suite at a High-Tech Firm
 

Migrating from SAP BusinessObjects to Oracle Business Intelligence Suite at a High-Tech Firm

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As organizations consolidate BI requirements and look to upgrade their technology stack on ERP (Oracle E-Business Suite), they need to decide whether to continue with a legacy SAP BusinessObjects BI ...

As organizations consolidate BI requirements and look to upgrade their technology stack on ERP (Oracle E-Business Suite), they need to decide whether to continue with a legacy SAP BusinessObjects BI framework or migrate to Oracle Business Intelligence Applications. Among the criteria: (1) existing investments in BusinessObjects and years-old customizations, (2) changing business requirements and demands on BI, (3) costs, (4) leveraging benefits from standard best practices-based Oracle Business Intelligence Applications flows, and (5) build versus buy.

This session details Brocade's analysis and evaluation in making this decision. Brocade figured out how to reap great benefits from standardizing on Oracle Business Intellligence Enterprise Edition/Oracle Business Intelligence Applications.

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    Migrating from SAP BusinessObjects to Oracle Business Intelligence Suite at a High-Tech Firm Migrating from SAP BusinessObjects to Oracle Business Intelligence Suite at a High-Tech Firm Presentation Transcript

    • Migrating from SAP BusinessObjectsto OracleBusiness Intelligence suiteat a High-Tech firmSalil DuraniDirector, Enterprise Architecture© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 1
    • Brocade at a Glance $2.1•  Founded in 1995 Annual Revenue $2.0 (Billions)•  4,700+ employees worldwide $1.5•  Headquartered in San Jose, CA $1.2•  Operating in more than 160 $0.8 countries $0.6•  $2+ billion in annual revenue 2005 2006 2007 2008 2009 2010© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 10/5/11 2
    • Brocade One is… •  Highest density 100 GbE •  Backbone and research networks •  Low latency solutions •  Application Delivery Solutions •  Price/performance leadership …how Brocade enables new business models and capabilities for service providers.© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 10/5/11 3
    • Brocade One is… •  High density 1 GbE and 10 GbE •  Ethernet Fabric •  Brocade Network Advisor •  Storage Area Networking •  High performance extension and encryption …how we simplify today’s advanced data centers.© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 10/5/11 4
    • Brocade One is… •  Active-active mesh architectures •  Mobile backhaul •  Data center reliability, throughout the network •  Unified wired/wireless management …why users can enjoy the benefits of their applications and information anywhere.© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 10/5/11 5
    • Unmatched Simplicity Unified management domain Non-stop NetworkingBrocade Resiliency without redundancyOne Application Optimization Low latency, deterministicStrategy Investment Protection Open extensible IT sourcing© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 10/5/11 6
    • Migrating from SAP BusinessObjectsto OracleBusiness Intelligence suiteat a High-Tech firmSalil DuraniDirector, Enterprise Architecture© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 7
    • Business Requirements – Customer 360 SLA Performance Customer And More Marketing Profile & & Relationship Enhancement Brocade Product End User Details Finance Sales Portfolio Opportunity Pipeline & Share of Support & Product Customer Future Services Development Wallet Shipments Sales by Region & Operations Channel© 2011 Brocade Communications Systems, Inc. CONFIDENTIAL—For Internal Use Only 10/5/11 8
    • Disconnected Channels Inconsistent Customer Experience Marketing Call Center Sales Partner/Channel existing non-integrated CRM Marketing Customer Service Sales Automation Partner Mgmt© 2011 Brocade Communications Systems, Inc. CONFIDENTIAL—For Internal Use Only 10/5/11 9
    • Target Customer Experience No Customer 360 without Enterprise Consistent Customer Experience Business Intelligence Partner Support Sales Marketing Customer Facing Platform ENTERPRISE BUSINESS INTELLIGENCE Integrated End-to-End Process Marketing Partner CUSTOMER CONTACT Sales Service Channel POS Customer -Contact BMI CRM ERP Data Hub© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 10
    • “Just as architecture provides a blueprint for constructing a building,“Enterprise Architecture provides a blueprint and roadmap for aligningbusiness strategy with IT”© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 11
    • Architecture Initiatives Customer Data Hub Enterprise Business Intelligence SOA Web Services© 2011 Brocade Communications Systems, Inc. CONFIDENTIAL—For Internal Use Only 10/5/11 12
    • Topics•  Enterprise Business Intelligence•  Architecture•  Development Methodology•  Project highlights•  Channel Intelligence© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 13
    • Why Enterprise BI© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 14
    • Legacy BI Landscape - 2009 Fragmented Data Model Reports Dashboards Business Private EXCEL OBIEE Objects DBs Data Warehouse Source Master and Transaction Data© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 15
    • Business IntelligenceLegacy source of truthNo single Finance Dashboard Sales Dashboard Invoice Product Customer Prospects Product Quote Financial Systems Sales Systems Dashboards are departmental the Great Divide NOT Enterprise focused© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 16
    • Enterprise Business IntelligenceProposed Architecture Consistent Dashboards Presentation Finance Dashboard Sales Dashboard Enterprise Governance Logical Data Model Logical Invoice Product Customer Quote Physical Invoice Product Customer Prospects Product Quote Financial Systems Sales Systems© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 17
    • Architecture© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 18
    • Current Architecture - Limitations•  OBIA provides an out-of-the-box (OOB) Enterprise Logical Model•  Compatible with Oracle EBS module•  Upgraded and maintained by Oracle•  Performance tested and is extensible•  Meta-data model that can be extended and managed by business•  Security model consistent with EBS© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 19
    • Oracle BI Apps (OBIA) Advantage•  upgraded and maintained by Oracle •  performance tested and is extensible •  Meta-data model that can be extended and managed by business•  Security model consistent with EBS Meta-data model that can be extended and managed by business•  Security model consistent with EBS© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 20
    • Enterprise Logical ModelThe foundation Third Party OBIA Data Model E   EMPLOYE       PARTNER   CUSTOMER   GL  ACCOUNT   SALES     ORDER   Security   PROJECTS    Governance INSTALL   QUOTE   SUPPORT     BASE                    SERVICE   REQUEST              SHIPMENT   DATE   LEAD   PRODUCT   INVOICE   Enterprise data model Custom Data Model Build Vs Buy© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 21
    • Data Governance•  Meta data definitions•  Socialization within business•  Enterprise Dimensions•  Single source of truth•  Validation of custom extensions•  Alignment of third party data models with OBIA© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 22
    • BI 360 Architecture Presentation Dashboards,  Reports,  Alerts,  Plug-­‐ins,  Drill-­‐down,  Publisher         PROCUREMENT    INTELLIGENCE   ORDER  MGMT   CHANNEL   CUSTOM   FINANCE   SERVICE   SFDC   H.R.   SALES     PARTNER   CUSTOMER   GL  ACCOUNT   ORDER   Logical INSTALL     QUOTE   SUPPORT   BASE     DATE   LEAD   PRODUCT   INVOICE                      SERVICE   Physical  Data  Warehouse   REQUEST   Enterprise architecture implemented Physical EBS      SFDC   SaaS      HYPERION   CDH   CUSTOM   in phases© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 23
    • Hyperion integration BI Dashboard Security Drill -down Data Governance Logical Data Model Enterprise Physical Data Warehouse Real-time Hyperion Analytics Other sources Transactional Data Hyperion Brocade Customer Hub© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 24
    • Drill Down into Transactional Data© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 25
    • Legacy BI Life CycleManual Data processing Decision Making Derived Data Business Slice & dice Intelligence low Drill down Very s Transactional Reports Authoritative Data System Data Warehouse© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 26
    • Target BI Life Cycle Agility in providingOBIEE Based – drill down ad-hoc BI, results in business Decision efficiency Making Business Slice & dice Intelligence Drill down Real Time Authoritative Data Transactional Reports System Data Warehouse© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 27
    • Embedded Business Intelligence BI Data Application Data Provide the right information at the right time© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 28
    • Development MethodologyAgile BI© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 29
    • Life Cycle ManagementAgile BI Data definition, Sources, Entities, Dimensions, Security   Iterative enhancements UI enhancements Security End user enhancements   Dimensions, Facts, Requirements   Logical Model   Produc7on   Design   Governance Base Dashboards Data mapping Data Testing Test`   Development   Extraction ETL End User Testing   Data Validation  © 2011 Brocade Communications Systems, Inc. Company Proprietary Information 30
    • Methodology•  Breadth first on data model•  Agile BI (RAD) methodology •  Early deliverables •  End user engagement •  Iterative deployment approach •  Delivery to business every 4-8 weeks•  Dashboards, Operational Reports and Real-Time reports using a common OBIEE tool•  Maximize use of “Out Of The Box” (OBIA) functionality•  Fold all non enterprise data sources into a common logical model© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 31
    • Oracle BI ToolsWhy Why Oracle BI Why Oracle BI •  Enterprise Logical Model •  Oracle Real-Time Decisions •  OOB functionality in OBIA •  Embedded BI •  Drill down into transactional systems •  Mobile BI •  Integrated OLAP (Online Analytical •  Rich OBIEE features Processing): •  Hyperion EssBase Its NOT about the tool, Its about the enterprise •  Database 11g OLAP Option strategy© 2011 Brocade Communications Systems, Inc. CONFIDENTIAL—For Internal Use Only 10/5/11 32
    • Business Objects End Of LifeGame Plan© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 33
    • Capture Business Objects IP•  Identify and document sources•  ETL mapping from sources to data warehouse•  Business Objects universe definition•  Operational Reports•  End Users•  Power users•  Security© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 34
    • Business Objects strategy 1.  Overlay Enterprise Logical Model 2.  Identify missing Dimensions and Facts 3.  Create custom Objects 4.  Migrate Operational ReportsBusiness Objects Universe E   EMPLOYE       Operational Reports PARTNER   CUSTOMER   GL  ACCOUNT   SALES     ORDER       PROJECTS       INSTALL   QUOTE   SUPPORT     BASE                    SERVICE   REQUEST              SHIPMENT   DATE   LEAD   PRODUCT   INVOICE   Enterprise Logical Model © 2011 Brocade Communications Systems, Inc. Company Proprietary Information 35
    • Analysis•  Analyze BO universe for data entities covered by Enterprise Data Model•  Map existing data sources•  Review OBIA modules OOB •  Map to BO universe•  Identify Operational reports© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 36
    • Business Objects Reportsto be migrated•  Remove not used reports•  Determine reports around common dimensions•  Identify data/reports in legacy not included in OBIA•  Extend Logical Model•  Use ETL definitions from BO Universe•  Develop balance reports in OBIEE© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 37
    • Business Objects (BO) end-of-life Plan•  Out-source maintenance of legacy BO warehouse•  Monitor Changes/enhancements to Legacy BO data-warehouse•  Implement Change Control on legacy BO•  As you add new dimensions to the OBIEE Data Model •  corresponding dimensions and related facts should be migrated from the BO data warehouse© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 38
    • Enterprise Business Intelligence Project© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 39
    • Rollout StrategyOBIA Functional Modules Actors ETL Development Data OOB Extensions BI Development Model Migrate BO Business Analyst Custom Reports UAT Dashboards Business Prod Rollout 1.  Creation of the Logical Model IT funded 2.  Definition of ETL processes 3.  Load of production data for the data model 4.  Complete OOB BI_APPS functionality for the module 5.  Creation of all existing extensions to the model 1.  UAT of the data Project / Business funded 2.  UAT of OOB functionality 3.  Definition of Dashboard/Reporting requirements 4.  Development of Dashboards/Reports 5.  UAT of custom dashboards© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 40
    • Key Success Factors• Speed of delivery •  Small but frequent deliverables •  Breakdown large deliverables into small ones• Creation of BI Landscape •  Trained IT team •  Trained business users •  Methodology that works •  Every 2nd user to be using BI, one out of every 100 developing dashboards© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 41
    • Resource ModelBusiness users own the dashboards 50 Development 40 Analyst Business 30 20 10 0 1 2 3 4 5© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 42
    • Channel intelligence© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 43
    • Channel IntelligenceProposed Architecture User Roles Simple Views Preferences SQL Interface Presentation Channel Intelligence Governance Enterprise Logical Data Model Dimensions Measures Time Series Aggregation Hierarchies Logical End User Install base Partner Quote Physical Sales Force Dot Com InfoNow Install Oracle PRM MDF CDH SFDC POS Base EBS Source SFDC Info Now MDF CDH EBS© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 44
    • Next Steps Business Functionality Platform Enhancements•  Finance •  Near Real Time reporting•  Service •  Real Time reports•  Agile •  Mobile BI•  HR •  Embedded BI•  Hyperion, HFM •  Customer Facing BI integration Data Governance© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 45
    • Salil Durani Enterprise ArchitectTHANK sdurani@brocade.com YOU © 2011 Brocade Communications Systems, Inc. Company Proprietary Information 46
    • Oracle Open World 2011 October  2011  © 2011 FCS Inc. – Proprietary and Confidential Passion for Innovation and Excellence
    • What  we  looked  in  our  ImplementaPon  Partner     •  Oracle BI Apps experience (Sizing, Architecture, Implementation) •  MDM knowledge •  e-business suite knowledge and Cloud systems •  Well developed BI methodology •  Global delivery (Onsite-Offshore) •  OBIEE best practices (Dashboards & Modeling) •  Offering Value added Pre-packaged solutions and SurfBI mobile We selected: Frontline Consulting Services (FCS) Inc. (www.fcs-inc.com) Booth # 3447 Moscone West © 2011 FCS Inc. – Proprietary and Confidential Passion for Innovation and Excellence
    • Key Drivers for Brocade •  User Adoption •  Performance and Scalability •  Faster Go To market •  Industry best practices and implementation accelerators •  Cost effective model •  Smooth transition to Brocade support team •  Training both business users and IT team •  Build a framework that is scalable and adaptable © 2011 FCS Inc. – Proprietary and Confidential Passion for Innovation and Excellence
    • FCS Iterative Development Methodology IteraPon#1   IteraPon#2   IteraPon#3   IteraPon#4   Vanilla   Build  Extensions   Enable  Answers   Enterprise  Wide   Implementa7on   Solu7on   Detailed   Build,  Test,   Defini7on   Design   Install   User  Acceptance   BI  Apps  Subject  Areas   Mul7ple  Drops   Program   Tes7ng   Requirements   Mgmt   Governance   Project   Change     System  /  Integra7on   ETL  /  OBIEE   Risk   Tes7ng   Development   Knowledge     Unit  Tes7ng   Project  Life  Cycle   Itera&ve  model  has  faster  t  urnaround  &me  to  the  end-­‐users  as  it   drops  the  code  incrementally  to  the  end-­‐user   © 2011 FCS Inc. – Proprietary and Confidential Passion for Innovation and Excellence
    • FCS  Overview       Established   •  Established :1996 Offices   •  Offices : North America | APAC | EMEA Business  Units   •  Business Units : Strategic Consulting | Outsourcing | Solutions Key  Focus  Areas   Customers   •  Key Focus Areas : BI/ EPM | Applications | Integration | CPG •  Customers : 400 + served Worldwide © 2011 FCS Inc. – Proprietary and Confidential Passion for Innovation and Excellence
    • FCS & Oracle •  Oracle R&D and On Demand Partner •  Largest Oracle BI partner in NA •  Titan Award 2010 honorable mention •  Consumer & Retail Industry Solution category •  2011 Fusion Middleware Innovation Award – BI •  Solutions that complement Oracle BI •  Executive Analytics •  Manufacturing, Quality, Inventory, Costing, EAM, Planning Analytics •  Depot Repair, Fixed Assets, Saleforce.com Analytics •  Oracle BI Accelerators •  BI Business Requirement Generator (Google cloud) •  Data lineage (Native on iPhone. iPad. Android) (BPO Powered by Oracle) © 2011 FCS Inc. – Proprietary and Confidential Passion for Innovation and Excellence
    • SurfBI  Mobile    (NaPve  on  iOS  and  Android)   © 2011 FCS Inc. – Proprietary and Confidential Passion for Innovation and Excellence Software Simplified©  Enterprise  Signal  Inc.  –  Proprietary  and  ConfidenPal   SoUware  Simplified!  
    • SurfBI®  Mobile  –  NaPve  on  iPad.  iPhone.  Android   •  SurfBI Mobile •  Business Intelligence •  Multimedia •  Transactions •  Multiple Data Sources, Excel, ERP/ CRM systems •  JDBC & web services integration •  Saleforce.com •  Delivered as Cloud or On-Premise •  java/ j2ee based SurfBI App engine •  Report Wizard © 2011 FCS Inc. – Proprietary and Confidential Passion for Innovation and Excellence
    • SurfBI  Mobile  Demo   © 2011 FCS Inc. – Proprietary and Confidential Passion for Innovation and Excellence Software Simplified©  Enterprise  Signal  Inc.  –  Proprietary  and  ConfidenPal   SoUware  Simplified!  
    • Thank you www.fcs-inc.com SaaS | Consulting | Outsourcing | Solutions www.SurfBI.com © 2011 FCS Inc. – Proprietary and Confidential Passion for Innovation and Excellence