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An in depth analysis from OptiCall on what we learned in 2010 from taking over 60,000 Elective Surgery Calls, and we'll talk about what is on the horizon for 2011.
What we will cover:
*Phone statistics and trends up to the end of 2010
*How we recommend handling these calls and how to answer questions about price and other objections
*Insight on new marketing trends and what's making the phones ring
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