Pharma & Health Services - OpenSistemas

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Pharma and Health Services

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  • Customer challenge: - Problem / Challenge (Pain) - Reasons for problem - Negative organization impacts Capability: - How we solve the problem - Positive business outcomes as result
  • Customer challenge: - Problem / Challenge (Pain) - Reasons for problem - Negative organization impacts Capability: - How we solve the problem - Positive business outcomes as result
  • Customer challenge: - Problem / Challenge (Pain) - Reasons for problem - Negative organization impacts Capability: - How we solve the problem - Positive business outcomes as result
  • Customer challenge: - Problem / Challenge (Pain) - Reasons for problem - Negative organization impacts Capability: - How we solve the problem - Positive business outcomes as result
  • Customer challenge: - Problem / Challenge (Pain) - Reasons for problem - Negative organization impacts Capability: - How we solve the problem - Positive business outcomes as result
  • Pharma & Health Services - OpenSistemas

    1. 1. Open Sistemas Open Source Innovation for your Business Pharma and Health Services
    2. 2. Open Sistemas Open Sistemas Open Source Innovation for your Business Pharma and Health Services
    3. 3. <ul><li>01. Corporate Information </li></ul><ul><li>03. Value Proposition </li></ul><ul><li>04. Areas of Work </li></ul><ul><li>05. Reference Customers </li></ul><ul><li>06. Success Stories </li></ul><ul><li>07. Contact Information </li></ul>
    4. 4. Value Proposition <ul><li>Competitive Advantage </li></ul><ul><ul><li>Sector expertise and knowledge </li></ul></ul><ul><ul><li>Solution integration </li></ul></ul><ul><ul><li>Competitive prices </li></ul></ul><ul><ul><li>Specialized products: kiosks and clinical testing </li></ul></ul><ul><ul><li>Application of open source solutions </li></ul></ul>03. <ul><li>Open source Approach </li></ul><ul><ul><li>Integration with other environments </li></ul></ul><ul><ul><li>License elimination </li></ul></ul><ul><ul><li>Wide group of products: portal management, content management, web systems, ... </li></ul></ul><ul><ul><li>Development of specialized owned products based on open source systems </li></ul></ul><ul><li>Reference Customers </li></ul><ul><ul><li>Hospitals and foundations </li></ul></ul><ul><ul><li>Agencia Valenciana de Salud, Consejería Salud Junta Andalucía </li></ul></ul><ul><ul><li>Private companies: Merck, Glaxo, Medtronic, … </li></ul></ul><ul><ul><li>Professional groups, associations, patients, ... </li></ul></ul>Value Proposition
    5. 5. Areas of Work 04. <ul><li>Medical Appointment Stand </li></ul><ul><ul><li>Deployment and integration </li></ul></ul><ul><ul><li>Service support </li></ul></ul><ul><li>Digital Marketing </li></ul><ul><ul><li>Video library, Congress premises, Medical events, online books, vademecums, ... </li></ul></ul><ul><ul><li>Patient premises, associations, hospitals, campaigns, </li></ul></ul><ul><ul><li>Group work, medical intranets, e-mailings, blogs, </li></ul></ul><ul><ul><li>CMS environments: Univadis </li></ul></ul><ul><li>Software Studies and Tests </li></ul><ul><ul><li>Product deployment </li></ul></ul><ul><ul><li>Adaptation for testing and support </li></ul></ul><ul><li>Systems and Linux Migration </li></ul><ul><ul><li>Migration Projects </li></ul></ul><ul><ul><li>Technological consultancy </li></ul></ul><ul><ul><li>Technical offices </li></ul></ul><ul><ul><li>Hosting and support services </li></ul></ul><ul><ul><li>Linux systems administration </li></ul></ul><ul><li>Formative content </li></ul><ul><ul><li>Formative content design </li></ul></ul><ul><ul><li>Standard formative content </li></ul></ul>Areas of Work
    6. 6. 2SIK Hospitals 2SIK: Self Service Medical Appointment Stands Product 04. <ul><li>Benefits </li></ul><ul><ul><li>Better attention to patients </li></ul></ul><ul><ul><li>Quick and easy interface </li></ul></ul><ul><ul><li>Performance improvement of the centre personnel </li></ul></ul><ul><ul><li>Integration with visual information systems </li></ul></ul><ul><ul><li>Multimedia information of premises: hours of opening, services… </li></ul></ul><ul><ul><li>More flexible computer based management </li></ul></ul><ul><li>Services </li></ul><ul><ul><li>Medical appointment requests </li></ul></ul><ul><ul><li>Pending appointments query </li></ul></ul><ul><ul><li>Consecutive appointments request </li></ul></ul><ul><ul><li>Appointment rescheduling </li></ul></ul><ul><ul><li>Appointment cancelling </li></ul></ul><ul><ul><li>Hospital information </li></ul></ul><ul><ul><li>General information on pathologies </li></ul></ul><ul><ul><li>Specialist queries </li></ul></ul><ul><ul><li>Administrative queries </li></ul></ul><ul><ul><li>System support </li></ul></ul>2SIK has an adaptable software to improve the management of clinics, medical centres and hospitals through interactive information points. All services offered by 2SIK are easily accessed through a touch screen, with an attractive and functional design that facilitates information self service to patients.
    7. 7. DataMed DataMed: Medical Research Software / CRDs Product 04. <ul><li>Benefits </li></ul><ul><ul><li>Quick research start-up </li></ul></ul><ul><ul><li>Light Interfaces to easily add information </li></ul></ul><ul><ul><li>Advanced services for the research: reports, alerts, controls, …. </li></ul></ul><ul><li>Services </li></ul><ul><ul><li>Data entry sheets integration </li></ul></ul><ul><ul><li>Role and group access integration </li></ul></ul><ul><ul><li>Customized reports </li></ul></ul><ul><ul><li>Alarm and notification system </li></ul></ul><ul><ul><li>Support service during research </li></ul></ul>DataMed is a development platform that allows a quick and easy creation of interfaces for medical research, data entry sheets, or testing through agile navigation technologies that facilitate medical work. Through a base platform that provides report and notification systems, and the customization of data entry sheets that form the research it is possible to start a project of this type in record time.
    8. 8. <ul><li>Public Administration </li></ul><ul><ul><li>Agencia Valenciana de Salud </li></ul></ul><ul><ul><li>Agencia Andaluza de Salud </li></ul></ul><ul><ul><li>Ministerio de Salud del Gob Chile </li></ul></ul><ul><ul><li>Inst. Seguridad Laboral Chile </li></ul></ul><ul><li>Pharma </li></ul><ul><li>- Merck, Sharp & Dohme </li></ul><ul><li>- Glaxo SmithKline </li></ul><ul><li>- Schering-Plough </li></ul><ul><li>- Medtronic </li></ul><ul><li>Institutions </li></ul><ul><ul><li>Escuela Valenciana de Enseñanza en la Salud </li></ul></ul><ul><ul><li>Fundación Iavante </li></ul></ul>Pharma / Health Customers <ul><li>Hospitals </li></ul><ul><ul><li>Hospital de Gandía </li></ul></ul><ul><ul><li>Hospital de Onteniente </li></ul></ul><ul><ul><li>Hospital de Oviedo </li></ul></ul>Reference Customers 05.
    9. 9. Medtronic: Medical Testing Identified Demand / Problem: <ul><li>The study group of Central Hospital in Oviedo needs to gather aggregated information of patients with aortic prosthesis </li></ul>Description : Business outcome: <ul><li>Shared data through graphics, to motivate researchers </li></ul><ul><li>Big participation in the study </li></ul><ul><li>Study Director had participated in previous studies with Open Sistemas and wanted to imitate the model and technologies previously used. </li></ul><ul><li>Include information from geographically disperse researchers </li></ul>Negative impact in customer: <ul><li>Development with Adobe Flex that allows RIA applications (Rich Internet Applications) </li></ul><ul><li>Exhaustive control of required fields to complete a patient </li></ul><ul><li>Parallel management application to manage hospitals and researchers (amongst others). </li></ul><ul><li>Working with paper is highly inefficient </li></ul><ul><li>Traditional data gathering results in essential information uncompleted </li></ul>How the problem was solved: Success Stories
    10. 10. AVS: Medical Appointment Stands Identified Demand / Problem: <ul><li>Automate patient appointment management in external consultation. </li></ul><ul><li>Improve efficiency of administrative service </li></ul><ul><li>Diminish overcrowding of waiting rooms and corridors </li></ul>Description : <ul><li>Linux environment embedded in hardware device </li></ul><ul><li>Development in Spring environment on Jboss with web client </li></ul>Negative impact in customer: <ul><li>High queues and waiting periods </li></ul><ul><li>Administrative personnel occupied in urgent but not important procedures </li></ul><ul><li>Bad service quality </li></ul>How the problem was solved: <ul><li>Self service stand with Linux embedded and access with health system card </li></ul><ul><li>Easy management and receipt delivery of appointment with doctor </li></ul><ul><li>Patient selects easily through an agenda </li></ul>Business outcome: <ul><li>Drastic decrease of queues and waiting periods </li></ul><ul><li>Better efficiency in the use of resources and innovative image </li></ul>Success Stories
    11. 11. Merck: Agrastat Platform Identified Demand / Problem: <ul><li>Count with a platform for medical data exploitation </li></ul><ul><li>Lack of homogeneity in data retrieval and reports </li></ul><ul><li>Low attractive graphical reports </li></ul>Description : <ul><li>High business knowledge is required </li></ul><ul><li>Great heterogeneity between different studies and reports </li></ul>Negative impact in customer: <ul><li>Slowness when creating a new study </li></ul><ul><li>No customized reports and statistics </li></ul><ul><li>Functionality limitations </li></ul>How the problem was solved: <ul><li>Medical testing platform design </li></ul><ul><li>Global design of reports </li></ul><ul><li>Implementation of a tool for generating business reports </li></ul>Business outcome: <ul><li>Platform capable of hosting different testings </li></ul><ul><li>BI system of medical data exploitation </li></ul>Success Stories
    12. 12. MSD: Collegiate Doctors Registering <ul><li>New user registering in Univadis has a high grade of fraud </li></ul><ul><li>Registering form has no capability to identify valid users </li></ul>Description : Business outcome: <ul><li>Reliable, reusable and connectable solution </li></ul><ul><li>Cost saving in call centres </li></ul><ul><li>The portal www.univadis.es for doctors has currently more than 40.000 users </li></ul><ul><li>New user requests is above 30 per day </li></ul>Negative impact in customer: <ul><li>Web service query that confirms if the user has a valid government doctor id using first name, second name and province. </li></ul><ul><li>Identifies directly users that are collegiate doctors. </li></ul><ul><li>Call centre department invests many resources in filtering valid new users </li></ul><ul><li>Perception that users have of Univadis gets worse when the registering process is delayed </li></ul>How the problem was solved: Identified Demand / Problem: Success Stories
    13. 13. Open Office EVES Courses Identified Demand / Problem: <ul><li>Open Office courses portfolio </li></ul><ul><li>Focus on online formative content quality </li></ul><ul><li>Content and navigation errors and accessibility problems </li></ul>Description : <ul><li>Moodle environment </li></ul><ul><li>Multiple stakeholders </li></ul><ul><li>Health environment </li></ul>Negative impact in customer: <ul><li>Lack of course availability </li></ul><ul><li>Decrease on communication frequency with customer </li></ul>How the problem was solved: <ul><li>Generation of custom made formative content project </li></ul><ul><li>Use of Scorm standards and contend editorsReload and ExeLearning </li></ul><ul><li>Recording testing in Moodle environment </li></ul>Business outcome: <ul><li>Customer has a portfolio of Open Office courses </li></ul><ul><li>Courses integrated in Moodle platform </li></ul>Success Stories
    14. 14. MSD: Doctor e-Meetings Scheduler Identified Demand / Problem: <ul><li>Homogenize navigation on e-Meeting applications </li></ul><ul><li>Administrator have a high load of work </li></ul><ul><li>Use of calendar and scheduler for application users </li></ul>Description: <ul><li>MSD offers e-Meetings on demand using different products </li></ul><ul><li>Doctors not always have and advanced user profile in and internet environment </li></ul>Negative impact in customer: <ul><li>High level of risk </li></ul><ul><li>High number of users are affected due to a potential error on the system </li></ul>How the problem was solved: <ul><li>Development of a middleware between scheduler and final applications </li></ul><ul><li>Usability criteria applied to web design and functional environment </li></ul>Business outcome: <ul><li>E-Meetings Scheduler has resulted to be one of the most popular applications in the medical specialized portal Univadis </li></ul>Success Stories
    15. 15. MSD: Vaughan Challenge English Course Identified Demand / Problem: <ul><li>MSD wants to offer English courses in the portal www.univadis.es Attractive, competitive and recreational system </li></ul>Description : Business outcome: <ul><li>Application hosted more than four years in Univadis.es portal </li></ul><ul><li>Records of the HCP times </li></ul><ul><li>Each module is a puzzle that the user must uncover as the correct translation of the questions is done </li></ul><ul><li>Ranking between users of the portal with the best time of execution of each phase </li></ul>Negative impact in customer: <ul><li>Adobe Flex is used to develop an attractive web application </li></ul><ul><li>Database with questions, correct and incorrect translations and the application interacts with them. </li></ul><ul><li>Different launching phases are scheduled so great expectation is created in the users. </li></ul><ul><li>They have the contents of Vaughan (phrases and translations) but cannot use it in the portal </li></ul><ul><li>Must obtain attractive applications in their portal to enhance its use </li></ul>How the problem was solved: Success Stories
    16. 16. SANOS Technical Office Identified Demand / Problem: <ul><li>Analyze the suitability of open software to migrate systems </li></ul><ul><li>High cost on massive deployments </li></ul><ul><li>Application on hospital environments </li></ul>Description: <ul><li>Big environments with massive deployments </li></ul><ul><li>Very heterogeneous environments </li></ul>Negative impact in customer: <ul><li>High cost of licenses </li></ul><ul><li>Lack of project coordination </li></ul><ul><li>Lack of global guidelines </li></ul><ul><li>Hospitals Interoperability problems </li></ul>How the problem was solved: <ul><li>Technical team expert in open source and Linux solutions </li></ul><ul><li>Migration consulting works development </li></ul><ul><li>Diverse matters: virtualization, data bases, e-learning </li></ul>Business outcome: <ul><li>Drastic decrease of license cost </li></ul><ul><li>Guidelines creation and homogeneity </li></ul>Success Stories
    17. 17. Strategy and Innovation Consulting Identified Demand / Problem: <ul><li>Need to improve the definition of the positioning of the institution </li></ul><ul><li>Need to find the best ways of communication in an innovation environment </li></ul>Description: <ul><li>Iavante is a foundation oriented to technology innovation in heath </li></ul><ul><li>Communication and strategy fields present a particular case in innovation </li></ul>Negative impact in customer: <ul><li>Low knowledge of the organization proceedings </li></ul><ul><li>Bad identification of the positioning by associates and other institutions. </li></ul>How the problem was solved: <ul><li>Consulting team with experience in health and technological innovation </li></ul><ul><li>Open source related technologies and strategies application </li></ul><ul><li>Combined communication strategies design </li></ul>Business outcome: <ul><li>Perceived positioning improvement </li></ul><ul><li>Communication proceedings improvement </li></ul>Success Stories
    18. 18. Contact Information www.opensistemas.com info@opensistemas.com - chile@opensistemas.com (Chile office ) - colombia@opensistemas.com ( Colombia office) +34 902 107 396 - 91 746 04 23 ( Spain ) + (02) 946 2623 – (09) 7212 6887( Chile ) Contact Information v2.02

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