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Open Sistemas Open Source Innovation for your Business Pharma and Health Services
Open Sistemas Open Sistemas Open Source Innovation for your Business Pharma and Health Services
<ul><li>01.   Corporate Information </li></ul><ul><li>03.   Value Proposition </li></ul><ul><li>04.   Areas of Work </li><...
Value Proposition <ul><li>Competitive Advantage </li></ul><ul><ul><li>Sector expertise and knowledge </li></ul></ul><ul><u...
Areas of Work 04. <ul><li>Medical Appointment Stand </li></ul><ul><ul><li>Deployment and integration </li></ul></ul><ul><u...
2SIK Hospitals 2SIK: Self Service Medical Appointment Stands Product 04. <ul><li>Benefits </li></ul><ul><ul><li>Better att...
DataMed DataMed: Medical Research Software / CRDs Product 04. <ul><li>Benefits </li></ul><ul><ul><li>Quick research start-...
<ul><li>Public Administration </li></ul><ul><ul><li>Agencia Valenciana de Salud </li></ul></ul><ul><ul><li>Agencia Andaluz...
Medtronic: Medical Testing Identified Demand / Problem: <ul><li>The study group of Central Hospital in Oviedo needs to gat...
AVS: Medical Appointment Stands Identified Demand / Problem: <ul><li>Automate patient appointment management in external c...
Merck: Agrastat Platform Identified Demand / Problem: <ul><li>Count with a platform for medical data exploitation </li></u...
MSD: Collegiate Doctors Registering <ul><li>New user registering in Univadis has a high grade of fraud </li></ul><ul><li>R...
Open Office EVES Courses Identified Demand / Problem: <ul><li>Open Office courses portfolio </li></ul><ul><li>Focus on onl...
MSD: Doctor e-Meetings Scheduler Identified Demand / Problem: <ul><li>Homogenize navigation on e-Meeting applications </li...
MSD: Vaughan Challenge English Course Identified Demand / Problem: <ul><li>MSD wants to offer English courses in the porta...
SANOS Technical Office Identified Demand / Problem: <ul><li>Analyze the suitability of open software to migrate systems </...
Strategy and Innovation Consulting  Identified Demand / Problem: <ul><li>Need to improve the definition of the positioning...
Contact Information www.opensistemas.com  info@opensistemas.com    -  chile@opensistemas.com (Chile office )   - colombia@...
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Pharma & Health Services - OpenSistemas

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Pharma and Health Services

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  • Customer challenge: - Problem / Challenge (Pain) - Reasons for problem - Negative organization impacts Capability: - How we solve the problem - Positive business outcomes as result
  • Customer challenge: - Problem / Challenge (Pain) - Reasons for problem - Negative organization impacts Capability: - How we solve the problem - Positive business outcomes as result
  • Customer challenge: - Problem / Challenge (Pain) - Reasons for problem - Negative organization impacts Capability: - How we solve the problem - Positive business outcomes as result
  • Customer challenge: - Problem / Challenge (Pain) - Reasons for problem - Negative organization impacts Capability: - How we solve the problem - Positive business outcomes as result
  • Customer challenge: - Problem / Challenge (Pain) - Reasons for problem - Negative organization impacts Capability: - How we solve the problem - Positive business outcomes as result
  • Transcript of "Pharma & Health Services - OpenSistemas"

    1. 1. Open Sistemas Open Source Innovation for your Business Pharma and Health Services
    2. 2. Open Sistemas Open Sistemas Open Source Innovation for your Business Pharma and Health Services
    3. 3. <ul><li>01. Corporate Information </li></ul><ul><li>03. Value Proposition </li></ul><ul><li>04. Areas of Work </li></ul><ul><li>05. Reference Customers </li></ul><ul><li>06. Success Stories </li></ul><ul><li>07. Contact Information </li></ul>
    4. 4. Value Proposition <ul><li>Competitive Advantage </li></ul><ul><ul><li>Sector expertise and knowledge </li></ul></ul><ul><ul><li>Solution integration </li></ul></ul><ul><ul><li>Competitive prices </li></ul></ul><ul><ul><li>Specialized products: kiosks and clinical testing </li></ul></ul><ul><ul><li>Application of open source solutions </li></ul></ul>03. <ul><li>Open source Approach </li></ul><ul><ul><li>Integration with other environments </li></ul></ul><ul><ul><li>License elimination </li></ul></ul><ul><ul><li>Wide group of products: portal management, content management, web systems, ... </li></ul></ul><ul><ul><li>Development of specialized owned products based on open source systems </li></ul></ul><ul><li>Reference Customers </li></ul><ul><ul><li>Hospitals and foundations </li></ul></ul><ul><ul><li>Agencia Valenciana de Salud, Consejería Salud Junta Andalucía </li></ul></ul><ul><ul><li>Private companies: Merck, Glaxo, Medtronic, … </li></ul></ul><ul><ul><li>Professional groups, associations, patients, ... </li></ul></ul>Value Proposition
    5. 5. Areas of Work 04. <ul><li>Medical Appointment Stand </li></ul><ul><ul><li>Deployment and integration </li></ul></ul><ul><ul><li>Service support </li></ul></ul><ul><li>Digital Marketing </li></ul><ul><ul><li>Video library, Congress premises, Medical events, online books, vademecums, ... </li></ul></ul><ul><ul><li>Patient premises, associations, hospitals, campaigns, </li></ul></ul><ul><ul><li>Group work, medical intranets, e-mailings, blogs, </li></ul></ul><ul><ul><li>CMS environments: Univadis </li></ul></ul><ul><li>Software Studies and Tests </li></ul><ul><ul><li>Product deployment </li></ul></ul><ul><ul><li>Adaptation for testing and support </li></ul></ul><ul><li>Systems and Linux Migration </li></ul><ul><ul><li>Migration Projects </li></ul></ul><ul><ul><li>Technological consultancy </li></ul></ul><ul><ul><li>Technical offices </li></ul></ul><ul><ul><li>Hosting and support services </li></ul></ul><ul><ul><li>Linux systems administration </li></ul></ul><ul><li>Formative content </li></ul><ul><ul><li>Formative content design </li></ul></ul><ul><ul><li>Standard formative content </li></ul></ul>Areas of Work
    6. 6. 2SIK Hospitals 2SIK: Self Service Medical Appointment Stands Product 04. <ul><li>Benefits </li></ul><ul><ul><li>Better attention to patients </li></ul></ul><ul><ul><li>Quick and easy interface </li></ul></ul><ul><ul><li>Performance improvement of the centre personnel </li></ul></ul><ul><ul><li>Integration with visual information systems </li></ul></ul><ul><ul><li>Multimedia information of premises: hours of opening, services… </li></ul></ul><ul><ul><li>More flexible computer based management </li></ul></ul><ul><li>Services </li></ul><ul><ul><li>Medical appointment requests </li></ul></ul><ul><ul><li>Pending appointments query </li></ul></ul><ul><ul><li>Consecutive appointments request </li></ul></ul><ul><ul><li>Appointment rescheduling </li></ul></ul><ul><ul><li>Appointment cancelling </li></ul></ul><ul><ul><li>Hospital information </li></ul></ul><ul><ul><li>General information on pathologies </li></ul></ul><ul><ul><li>Specialist queries </li></ul></ul><ul><ul><li>Administrative queries </li></ul></ul><ul><ul><li>System support </li></ul></ul>2SIK has an adaptable software to improve the management of clinics, medical centres and hospitals through interactive information points. All services offered by 2SIK are easily accessed through a touch screen, with an attractive and functional design that facilitates information self service to patients.
    7. 7. DataMed DataMed: Medical Research Software / CRDs Product 04. <ul><li>Benefits </li></ul><ul><ul><li>Quick research start-up </li></ul></ul><ul><ul><li>Light Interfaces to easily add information </li></ul></ul><ul><ul><li>Advanced services for the research: reports, alerts, controls, …. </li></ul></ul><ul><li>Services </li></ul><ul><ul><li>Data entry sheets integration </li></ul></ul><ul><ul><li>Role and group access integration </li></ul></ul><ul><ul><li>Customized reports </li></ul></ul><ul><ul><li>Alarm and notification system </li></ul></ul><ul><ul><li>Support service during research </li></ul></ul>DataMed is a development platform that allows a quick and easy creation of interfaces for medical research, data entry sheets, or testing through agile navigation technologies that facilitate medical work. Through a base platform that provides report and notification systems, and the customization of data entry sheets that form the research it is possible to start a project of this type in record time.
    8. 8. <ul><li>Public Administration </li></ul><ul><ul><li>Agencia Valenciana de Salud </li></ul></ul><ul><ul><li>Agencia Andaluza de Salud </li></ul></ul><ul><ul><li>Ministerio de Salud del Gob Chile </li></ul></ul><ul><ul><li>Inst. Seguridad Laboral Chile </li></ul></ul><ul><li>Pharma </li></ul><ul><li>- Merck, Sharp & Dohme </li></ul><ul><li>- Glaxo SmithKline </li></ul><ul><li>- Schering-Plough </li></ul><ul><li>- Medtronic </li></ul><ul><li>Institutions </li></ul><ul><ul><li>Escuela Valenciana de Enseñanza en la Salud </li></ul></ul><ul><ul><li>Fundación Iavante </li></ul></ul>Pharma / Health Customers <ul><li>Hospitals </li></ul><ul><ul><li>Hospital de Gandía </li></ul></ul><ul><ul><li>Hospital de Onteniente </li></ul></ul><ul><ul><li>Hospital de Oviedo </li></ul></ul>Reference Customers 05.
    9. 9. Medtronic: Medical Testing Identified Demand / Problem: <ul><li>The study group of Central Hospital in Oviedo needs to gather aggregated information of patients with aortic prosthesis </li></ul>Description : Business outcome: <ul><li>Shared data through graphics, to motivate researchers </li></ul><ul><li>Big participation in the study </li></ul><ul><li>Study Director had participated in previous studies with Open Sistemas and wanted to imitate the model and technologies previously used. </li></ul><ul><li>Include information from geographically disperse researchers </li></ul>Negative impact in customer: <ul><li>Development with Adobe Flex that allows RIA applications (Rich Internet Applications) </li></ul><ul><li>Exhaustive control of required fields to complete a patient </li></ul><ul><li>Parallel management application to manage hospitals and researchers (amongst others). </li></ul><ul><li>Working with paper is highly inefficient </li></ul><ul><li>Traditional data gathering results in essential information uncompleted </li></ul>How the problem was solved: Success Stories
    10. 10. AVS: Medical Appointment Stands Identified Demand / Problem: <ul><li>Automate patient appointment management in external consultation. </li></ul><ul><li>Improve efficiency of administrative service </li></ul><ul><li>Diminish overcrowding of waiting rooms and corridors </li></ul>Description : <ul><li>Linux environment embedded in hardware device </li></ul><ul><li>Development in Spring environment on Jboss with web client </li></ul>Negative impact in customer: <ul><li>High queues and waiting periods </li></ul><ul><li>Administrative personnel occupied in urgent but not important procedures </li></ul><ul><li>Bad service quality </li></ul>How the problem was solved: <ul><li>Self service stand with Linux embedded and access with health system card </li></ul><ul><li>Easy management and receipt delivery of appointment with doctor </li></ul><ul><li>Patient selects easily through an agenda </li></ul>Business outcome: <ul><li>Drastic decrease of queues and waiting periods </li></ul><ul><li>Better efficiency in the use of resources and innovative image </li></ul>Success Stories
    11. 11. Merck: Agrastat Platform Identified Demand / Problem: <ul><li>Count with a platform for medical data exploitation </li></ul><ul><li>Lack of homogeneity in data retrieval and reports </li></ul><ul><li>Low attractive graphical reports </li></ul>Description : <ul><li>High business knowledge is required </li></ul><ul><li>Great heterogeneity between different studies and reports </li></ul>Negative impact in customer: <ul><li>Slowness when creating a new study </li></ul><ul><li>No customized reports and statistics </li></ul><ul><li>Functionality limitations </li></ul>How the problem was solved: <ul><li>Medical testing platform design </li></ul><ul><li>Global design of reports </li></ul><ul><li>Implementation of a tool for generating business reports </li></ul>Business outcome: <ul><li>Platform capable of hosting different testings </li></ul><ul><li>BI system of medical data exploitation </li></ul>Success Stories
    12. 12. MSD: Collegiate Doctors Registering <ul><li>New user registering in Univadis has a high grade of fraud </li></ul><ul><li>Registering form has no capability to identify valid users </li></ul>Description : Business outcome: <ul><li>Reliable, reusable and connectable solution </li></ul><ul><li>Cost saving in call centres </li></ul><ul><li>The portal www.univadis.es for doctors has currently more than 40.000 users </li></ul><ul><li>New user requests is above 30 per day </li></ul>Negative impact in customer: <ul><li>Web service query that confirms if the user has a valid government doctor id using first name, second name and province. </li></ul><ul><li>Identifies directly users that are collegiate doctors. </li></ul><ul><li>Call centre department invests many resources in filtering valid new users </li></ul><ul><li>Perception that users have of Univadis gets worse when the registering process is delayed </li></ul>How the problem was solved: Identified Demand / Problem: Success Stories
    13. 13. Open Office EVES Courses Identified Demand / Problem: <ul><li>Open Office courses portfolio </li></ul><ul><li>Focus on online formative content quality </li></ul><ul><li>Content and navigation errors and accessibility problems </li></ul>Description : <ul><li>Moodle environment </li></ul><ul><li>Multiple stakeholders </li></ul><ul><li>Health environment </li></ul>Negative impact in customer: <ul><li>Lack of course availability </li></ul><ul><li>Decrease on communication frequency with customer </li></ul>How the problem was solved: <ul><li>Generation of custom made formative content project </li></ul><ul><li>Use of Scorm standards and contend editorsReload and ExeLearning </li></ul><ul><li>Recording testing in Moodle environment </li></ul>Business outcome: <ul><li>Customer has a portfolio of Open Office courses </li></ul><ul><li>Courses integrated in Moodle platform </li></ul>Success Stories
    14. 14. MSD: Doctor e-Meetings Scheduler Identified Demand / Problem: <ul><li>Homogenize navigation on e-Meeting applications </li></ul><ul><li>Administrator have a high load of work </li></ul><ul><li>Use of calendar and scheduler for application users </li></ul>Description: <ul><li>MSD offers e-Meetings on demand using different products </li></ul><ul><li>Doctors not always have and advanced user profile in and internet environment </li></ul>Negative impact in customer: <ul><li>High level of risk </li></ul><ul><li>High number of users are affected due to a potential error on the system </li></ul>How the problem was solved: <ul><li>Development of a middleware between scheduler and final applications </li></ul><ul><li>Usability criteria applied to web design and functional environment </li></ul>Business outcome: <ul><li>E-Meetings Scheduler has resulted to be one of the most popular applications in the medical specialized portal Univadis </li></ul>Success Stories
    15. 15. MSD: Vaughan Challenge English Course Identified Demand / Problem: <ul><li>MSD wants to offer English courses in the portal www.univadis.es Attractive, competitive and recreational system </li></ul>Description : Business outcome: <ul><li>Application hosted more than four years in Univadis.es portal </li></ul><ul><li>Records of the HCP times </li></ul><ul><li>Each module is a puzzle that the user must uncover as the correct translation of the questions is done </li></ul><ul><li>Ranking between users of the portal with the best time of execution of each phase </li></ul>Negative impact in customer: <ul><li>Adobe Flex is used to develop an attractive web application </li></ul><ul><li>Database with questions, correct and incorrect translations and the application interacts with them. </li></ul><ul><li>Different launching phases are scheduled so great expectation is created in the users. </li></ul><ul><li>They have the contents of Vaughan (phrases and translations) but cannot use it in the portal </li></ul><ul><li>Must obtain attractive applications in their portal to enhance its use </li></ul>How the problem was solved: Success Stories
    16. 16. SANOS Technical Office Identified Demand / Problem: <ul><li>Analyze the suitability of open software to migrate systems </li></ul><ul><li>High cost on massive deployments </li></ul><ul><li>Application on hospital environments </li></ul>Description: <ul><li>Big environments with massive deployments </li></ul><ul><li>Very heterogeneous environments </li></ul>Negative impact in customer: <ul><li>High cost of licenses </li></ul><ul><li>Lack of project coordination </li></ul><ul><li>Lack of global guidelines </li></ul><ul><li>Hospitals Interoperability problems </li></ul>How the problem was solved: <ul><li>Technical team expert in open source and Linux solutions </li></ul><ul><li>Migration consulting works development </li></ul><ul><li>Diverse matters: virtualization, data bases, e-learning </li></ul>Business outcome: <ul><li>Drastic decrease of license cost </li></ul><ul><li>Guidelines creation and homogeneity </li></ul>Success Stories
    17. 17. Strategy and Innovation Consulting Identified Demand / Problem: <ul><li>Need to improve the definition of the positioning of the institution </li></ul><ul><li>Need to find the best ways of communication in an innovation environment </li></ul>Description: <ul><li>Iavante is a foundation oriented to technology innovation in heath </li></ul><ul><li>Communication and strategy fields present a particular case in innovation </li></ul>Negative impact in customer: <ul><li>Low knowledge of the organization proceedings </li></ul><ul><li>Bad identification of the positioning by associates and other institutions. </li></ul>How the problem was solved: <ul><li>Consulting team with experience in health and technological innovation </li></ul><ul><li>Open source related technologies and strategies application </li></ul><ul><li>Combined communication strategies design </li></ul>Business outcome: <ul><li>Perceived positioning improvement </li></ul><ul><li>Communication proceedings improvement </li></ul>Success Stories
    18. 18. Contact Information www.opensistemas.com info@opensistemas.com - chile@opensistemas.com (Chile office ) - colombia@opensistemas.com ( Colombia office) +34 902 107 396 - 91 746 04 23 ( Spain ) + (02) 946 2623 – (09) 7212 6887( Chile ) Contact Information v2.02
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