Elearning & Education Services - OpenSistemas


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  • Customer challenge: - Problem / Challenge (Pain) - Reasons for problem - Negative organization impacts Capability: - How we solve the problem - Positive business outcomes as result
  • Customer challenge: - Problem / Challenge (Pain) - Reasons for problem - Negative organization impacts Capability: - How we solve the problem - Positive business outcomes as result
  • Customer challenge: - Problem / Challenge (Pain) - Reasons for problem - Negative organization impacts Capability: - How we solve the problem - Positive business outcomes as result
  • Customer challenge: - Problem / Challenge (Pain) - Reasons for problem - Negative organization impacts Capability: - How we solve the problem - Positive business outcomes as result
  • Customer challenge: - Problem / Challenge (Pain) - Reasons for problem - Negative organization impacts Capability: - How we solve the problem - Positive business outcomes as result
  • Elearning & Education Services - OpenSistemas

    1. 1. Open Sistemas Open Source Innovation for your Business eLearning Services
    2. 2. Open Sistemas Open Sistemas Open Source Innovation for your Business eLearning Services
    3. 3. <ul><li>01. Corporate Information </li></ul><ul><li>02. References, challenges and advantages </li></ul><ul><li>03. Value Proposition </li></ul><ul><li>04. Areas of Work </li></ul><ul><li>05. Reference Customers </li></ul><ul><li>06. Success Stories </li></ul><ul><li>07. Contact Information </li></ul>
    4. 4. References, challenges and advantages 02. <ul><li>eLearning world advance </li></ul><ul><ul><li>CD distribution, Flash courses </li></ul></ul><ul><ul><li>CMS systems advance </li></ul></ul><ul><ul><li>Document and knowledge management advances </li></ul></ul><ul><ul><li>Emergence of LMS and LCMS systems as CMS specialized on training </li></ul></ul><ul><ul><li>Content editors and assistants </li></ul></ul><ul><ul><li>Content reuse demand and emergence of standards </li></ul></ul><ul><li>eLearning Challenges </li></ul><ul><ul><li>Technological maturity needed </li></ul></ul><ul><ul><li>Content, platform and network maturity </li></ul></ul><ul><ul><li>Technological culture of users </li></ul></ul><ul><ul><li>Support to social relation </li></ul></ul><ul><ul><li>Reduced accessibility groups </li></ul></ul><ul><li>eLearning Advantages </li></ul><ul><ul><li>Resource saving : trips, time, money </li></ul></ul><ul><ul><li>Synchronous/Asynchronous work teacher-student, flexibility hours. </li></ul></ul><ul><ul><li>Accessibility and traceability of information </li></ul></ul><ul><ul><li>Distributed nature of resources and use of technology </li></ul></ul><ul><ul><li>Duration y reuse , medium term investment </li></ul></ul><ul><ul><li>Interaction between platforms, interoperability </li></ul></ul>References, challenges and advantages
    5. 5. Value Proposition 03. <ul><li>Comprehensive vision </li></ul><ul><ul><li>Systems and management layer </li></ul></ul><ul><ul><li>Platform and development layer </li></ul></ul><ul><ul><li>Formative content generation layer </li></ul></ul><ul><ul><li>Support, tutorship </li></ul></ul><ul><ul><li>Training services </li></ul></ul><ul><ul><li>Operation under SaaS model </li></ul></ul><ul><li>Open source approach </li></ul><ul><ul><li>Product identification </li></ul></ul><ul><ul><li>Integration with other environments </li></ul></ul><ul><ul><li>License elimination </li></ul></ul><ul><ul><li>Training portals </li></ul></ul><ul><ul><li>Related technologies: e-books, online books, web-conference, mobility </li></ul></ul><ul><li>Reference customers </li></ul><ul><ul><li>Universities: UOC, UPM, UNED, ... </li></ul></ul><ul><ul><li>Public Administration: Junta Extremadura, Agencia Valenciana de Salud, ... </li></ul></ul><ul><ul><li>Training Associations: ICEA, ... </li></ul></ul><ul><ul><li>Private Corporations: Merck, Telefónica, ... </li></ul></ul>Value Proposition
    6. 6. Areas of Work Areas of Work 04. <ul><li>Systems </li></ul><ul><ul><li>Architecture design </li></ul></ul><ul><ul><li>High availability, control, network </li></ul></ul><ul><li>Platforms </li></ul><ul><ul><li>Platform design </li></ul></ul><ul><ul><li>Customization </li></ul></ul><ul><ul><li>Integration with other systems </li></ul></ul><ul><li>Software development </li></ul><ul><ul><li>Customized extension </li></ul></ul><ul><ul><li>Product extensions adaptation </li></ul></ul><ul><li>Formative content </li></ul><ul><ul><li>Formative content design </li></ul></ul><ul><ul><li>Standarized formative content </li></ul></ul><ul><li>On-site training </li></ul><ul><ul><li>Training in technical areas </li></ul></ul><ul><ul><li>Content preparation </li></ul></ul><ul><li>SaaS model eLearning </li></ul><ul><ul><li>Telefónica / Aplicateca </li></ul></ul><ul><ul><li>Open Sistemas SaaS model </li></ul></ul>
    7. 7. Areas: Systems, Platforms and Tutorship 04. <ul><li>Platform Implementation </li></ul><ul><ul><li>Platform design </li></ul></ul><ul><ul><li>Platform selection </li></ul></ul><ul><ul><li>Customization and adaptation </li></ul></ul><ul><ul><li>Integration with other systems </li></ul></ul><ul><ul><li>Web-conference systems </li></ul></ul><ul><ul><li>Training portals </li></ul></ul><ul><ul><li>Payment method integration </li></ul></ul><ul><li>Software development </li></ul><ul><ul><li>Customized extensions: reports, diplomas, mobiles, alerts, notifications </li></ul></ul><ul><ul><li>Existing extensions adaptation </li></ul></ul><ul><ul><li>Other training software: registration dispatch, e-books, document management </li></ul></ul><ul><li>System design </li></ul><ul><ul><li>Architecture design </li></ul></ul><ul><ul><li>High availability, control, network </li></ul></ul><ul><ul><li>Environments HA/LB LAMP, clusters Java </li></ul></ul><ul><ul><li>Control, alerts, reports, ... </li></ul></ul><ul><li>Tutorship </li></ul><ul><ul><li>Training control, tutorship </li></ul></ul><ul><ul><li>Issues, follow-up, reports </li></ul></ul>Areas of Work
    8. 8. Areas: Formative Content Design 04. <ul><li>Parameters </li></ul><ul><ul><li>Pedagogical orientation </li></ul></ul><ul><ul><li>Pedagogical interactivity / creativity </li></ul></ul><ul><ul><li>Integration / Technology </li></ul></ul><ul><ul><li>Support </li></ul></ul><ul><li>Generation process </li></ul><ul><ul><li>Content preparation </li></ul></ul><ul><ul><li>Story board design </li></ul></ul><ul><ul><li>Creative design and image </li></ul></ul><ul><ul><li>Development and standardization </li></ul></ul><ul><ul><li>Customization / image </li></ul></ul><ul><li>Others </li></ul><ul><ul><li>Games, content focused developments, ... </li></ul></ul><ul><ul><li>Automatic content generation systems </li></ul></ul>Areas of Work
    9. 9. Areas: SaaS Services and Content Selling 04. <ul><li>SaaS integration of third parties </li></ul><ul><ul><li>Corporative SaaS architecture design </li></ul></ul><ul><ul><li>SaaS environment NEC: SOAP </li></ul></ul><ul><ul><li>Europe / Latam Implantation </li></ul></ul><ul><ul><li>SaaS training solutions integration </li></ul></ul><ul><ul><li>Support </li></ul></ul><ul><li>OpenStore </li></ul><ul><ul><li>Open Sistemas SaaS environment for service hiring </li></ul></ul><ul><ul><li>Content distribution via OpenStore </li></ul></ul><ul><li>Content selling </li></ul><ul><ul><li>Opensource environment content: SugarCRM, OpenOffice, ... </li></ul></ul><ul><ul><li>Other knowledge areas: Marketing, LOPD, English, ... </li></ul></ul>Areas of Work
    10. 10. Areas: On-site Training and Web Conference 04. <ul><li>Training </li></ul><ul><ul><li>Course design </li></ul></ul><ul><ul><li>Course execution </li></ul></ul><ul><ul><li>Blendes learning models </li></ul></ul><ul><ul><li>Focus in open source environments </li></ul></ul><ul><li>Web Conference Systems </li></ul><ul><ul><li>OpenMeeting </li></ul></ul><ul><ul><li>DimDim </li></ul></ul><ul><ul><li>Platform integration </li></ul></ul><ul><li>Technical Contents </li></ul><ul><ul><li>Technical content design </li></ul></ul><ul><ul><li>Course design </li></ul></ul><ul><li>Collaboration frameworks </li></ul><ul><ul><li>Agreements with URJC, UNED </li></ul></ul><ul><ul><li>Open Source subject UV </li></ul></ul><ul><ul><li>Masters and conferences participation </li></ul></ul>Areas of Work
    11. 11. Product Reference 04. <ul><li>dotLRN </li></ul><ul><ul><li>University environment, high capacity </li></ul></ul><ul><ul><li>Tcl development </li></ul></ul><ul><li>Moodle </li></ul><ul><ul><li>Corporative or moderate institutional environments </li></ul></ul><ul><ul><li>PHP technology, high interactivity, plugins </li></ul></ul><ul><li>Dokeos </li></ul><ul><ul><li>Corporative or moderate institutional environments </li></ul></ul><ul><ul><li>PHP technology, ease of use, friendly </li></ul></ul><ul><li>Sakai </li></ul><ul><ul><li>University environment and high allowances </li></ul></ul><ul><ul><li>Java/J2EE technology </li></ul></ul><ul><li>Others </li></ul><ul><ul><li>Scorm packer: Reload </li></ul></ul><ul><ul><li>Scorm editors: ExeLearning </li></ul></ul><ul><ul><li>Others: Illias, Atutor, Claroline, WebCT/Blackboard </li></ul></ul>Areas of Work
    12. 12. <ul><li>Government and Public Sector </li></ul><ul><ul><li>Junta de Extremadura </li></ul></ul><ul><ul><li>Consejería de Salud de Valencia </li></ul></ul><ul><ul><li>Agencia Valenciana de Salud </li></ul></ul><ul><li>University and Educa tion </li></ul><ul><ul><li>Universitat Oberta de Catalunya </li></ul></ul><ul><ul><li>Univ Española a Distancia </li></ul></ul><ul><ul><li>Universitat de Valencia </li></ul></ul><ul><ul><li>Univ Politécnica Madrid </li></ul></ul><ul><ul><li>Universidad Catolica del Maule </li></ul></ul><ul><ul><li>Universidad de La Frontera </li></ul></ul><ul><ul><li>Universidad de Concepcion </li></ul></ul><ul><ul><li>Preuniversitario Pedro de Valdivia </li></ul></ul><ul><ul><li>Univ Politécnica Valencia </li></ul></ul><ul><li>Ph arma </li></ul><ul><li>Merck, Sharp & Dohme </li></ul><ul><li>Institutions </li></ul><ul><ul><li>Asociación Seguros ICEA </li></ul></ul><ul><ul><li>Escuela EVES </li></ul></ul><ul><ul><li>Fundación Iavante </li></ul></ul>eLearning / Training Customers <ul><li>Telco </li></ul><ul><ul><li>Telefónica </li></ul></ul><ul><ul><li>Orange </li></ul></ul>Reference Customers 05.
    13. 13. aLF Platform and Content Quality Identified Demand / Problem: <ul><li>Provide support to the platform and new features development </li></ul><ul><li>Focus on online formative content quality </li></ul><ul><li>Content errors, navigation and accessibility problems </li></ul>Description: <ul><li>Databases not updated and information segmentation </li></ul><ul><li>Lack of specific tools </li></ul>Negative impact in customer: <ul><li>Platform errors, low availability. </li></ul><ul><li>Decrease of frequency of customer communication </li></ul><ul><li>Questioning of campaigns </li></ul><ul><li>Deterioration of relationship with partners </li></ul>How the problem was solved: <ul><li>Technical support team for aLF/openACS platform with dotLRN </li></ul><ul><li>Software development and adaptation to aLF platform </li></ul><ul><li>Development of Quality Project in online training </li></ul>Business outcome: <ul><li>Improvement of content quality </li></ul><ul><li>Decrease of content issues </li></ul>Success Stories
    14. 14. Dokeos ICEA Platform Identified Demand / Problem: <ul><li>Give support to platform and development of new features </li></ul><ul><li>Data saving and availability problems </li></ul><ul><li>Support service to production environment </li></ul>Description : <ul><li>LAMP environment in high availability </li></ul><ul><li>Environment containing the most important insurance companies in Spain </li></ul>Negative impact in customer: <ul><li>Platform errors, lack of availability </li></ul><ul><li>Scorm data saving errors </li></ul><ul><li>No extensions can be developed to improve the system </li></ul><ul><li>Outdated versions </li></ul>How the problem was solved: <ul><li>DOKEOS platform deployment and clustered LAMP systems </li></ul><ul><li>Custom-made content development </li></ul><ul><li>Dokeos customized extensions development </li></ul><ul><li>Complete hw and systems support service </li></ul>Business outcome: <ul><li>Around 30.000 students </li></ul><ul><li>Significant decrease of content issues </li></ul>Success Stories
    15. 15. Open Office EVES Courses Identified Demand / Problem: <ul><li>Open Office courses portfolio </li></ul><ul><li>Focus on online formative content quality </li></ul><ul><li>Content and navigation errors and accessibility problems </li></ul>Description : <ul><li>Moodle environment </li></ul><ul><li>Multiple stakeholders </li></ul><ul><li>Health environment </li></ul>Negative impact in customer: <ul><li>Lack of course availability </li></ul><ul><li>Decrease on communication frequency with customer </li></ul>How the problem was solved: <ul><li>Generation of custom made formative content project </li></ul><ul><li>Use of Scorm standards and contend editorsReload and ExeLearning </li></ul><ul><li>Recording testing in Moodle environment </li></ul>Business outcome: <ul><li>Customer has a portfolio of Open Office courses </li></ul><ul><li>Courses integrated in Moodle platform </li></ul>Success Stories
    16. 16. Orange: e-book software development Identified Demand / Problem: <ul><li>Content distribution e-books </li></ul><ul><li>Paper use reduction / saving </li></ul><ul><li>Innovative image </li></ul><ul><li>Electronic ink concept </li></ul>Description : <ul><li>Linux development environment required </li></ul><ul><li>C/C++ development on Linux </li></ul><ul><li>Specific graphic environment </li></ul>Negative impact in customer: <ul><li>Backlighting problems incurrent devices </li></ul><ul><li>Excessive usage of paper in the company </li></ul><ul><li>Eliminate the need to carry around many documents </li></ul>How the problem was solved: <ul><li>Specific development over e-book Linux framework </li></ul><ul><li>USB based reading systems development </li></ul><ul><li>Developments with synchronizers with CMS in the Internet </li></ul>Business outcome: <ul><li>Paper use reduction and innovative image </li></ul><ul><li>Better user experience due to e-ink concept </li></ul>Success Stories
    17. 17. MSD: Vaughan Challenge English Course Identified Demand / Problem: <ul><li>MSD wants to offer English courses in the portal www.univadis.es Attractive, competitive and recreational system </li></ul>Description : Business outcome: <ul><li>Application hosted more than four years in Univadis.es portal </li></ul><ul><li>Records of the HCP times </li></ul><ul><li>Each module is a puzzle that the user must uncover as the correct translation of the questions is done </li></ul><ul><li>Ranking between users of the portal with the best time of execution of each phase </li></ul>Negative impact in customer: <ul><li>Adobe Flex is used to develop an attractive web application </li></ul><ul><li>Database with questions, correct and incorrect translations and the application interacts with them. </li></ul><ul><li>Different launching phases are scheduled so great expectation is created in the users. </li></ul><ul><li>They have the contents of Vaughan (phrases and translations) but cannot use it in the portal </li></ul><ul><li>Must obtain attractive applications in their portal to enhance its use </li></ul>How the problem was solved: Success Stories
    18. 18. Telefonica: SaaS Platform Aplicateca Identified Demand / Problem: <ul><li>Need to deploy two open source applications in the SaaS platform </li></ul><ul><li>Reliability and scalability to thousands of users </li></ul>Description : <ul><li>Defined launch date for Aplicateca </li></ul><ul><li>Provisioning and Single Sign On required software modification </li></ul>Negative impact in customer: <ul><li>The impact of any issue affects thousands of users </li></ul><ul><li>Credibility of Aplicateca depended on these applications </li></ul>How the problem was solved: <ul><li>An expert team of Linux programmers </li></ul><ul><li>Provisioning y Single Sign On module developments in both applications </li></ul><ul><li>A Call centre 24x7 to provide support </li></ul>Business outcome: <ul><li>Aplicateca was successfully launched in September 2009 </li></ul>Success Stories
    19. 19. Junta Extremadura: Moodle Platform Identified Demand / Problem: <ul><li>Demand of a Moodle service via SaaS </li></ul><ul><li>Reliability and scalability to thousands of users </li></ul>Description : <ul><li>Corporative environment. Service of Inspection and Consumption </li></ul><ul><li>Initial training, documentation, support </li></ul>Negative impact in customer: <ul><li>Lack of custom-made training platform </li></ul><ul><li>Multiple profiles, access, different demands of the project </li></ul>How the problem was solved: <ul><li>LAMP environment Xen virtualized </li></ul><ul><li>Moodle deployment, documentation and training </li></ul><ul><li>Support and control service </li></ul>Business outcome: <ul><li>Moodle SaaS service active for Junta Extremadura </li></ul>Success Stories
    20. 20. Ayuntamiento Alicante: JBoss Course Identified Demand / Problem: <ul><li>Plan, design and execute formative courses regarding JBoss technology </li></ul><ul><li>Execute specifically a course on JBosss App Server </li></ul>Description : <ul><li>Course and content design according to student type, time schedule, means and availability </li></ul><ul><li>Training is supported through an online model </li></ul>Negative impact in customer: <ul><li>Need to deal with projects that require this kind of knowledge </li></ul><ul><li>Lack of quality, errors as technology is unknown </li></ul>How the problem was solved: <ul><li>Design and execution of custom-made courses </li></ul><ul><li>Follow-up </li></ul><ul><li>Blended learning model, with wide support of e-learning systems </li></ul>Business outcome: <ul><li>Successful integration on JBoss technology use </li></ul><ul><li>Extension to other areas due to the success obtained </li></ul>Success Stories
    21. 21. Contact Information www.opensistemas.com info@opensistemas.com - chile@opensistemas.com (Chile office ) - colombia@opensistemas.com ( Colombia office) +34 902 107 396 - 91 746 04 23 (Spain) + (02) 946 2623 – (09) 7212 6887( Chile ) Contact Information v2.02