Open Solutions Alliance's Common Customer View project

Common Customer View project
Openbravo Get Together
Barcelona, 28 October 2007

Agenda Introduction to the Open Solutions Alliance Common Customer View project

Introduction to the Open Solutions Alliance Mission and Objectives The OSA is a non profit that focuses on enterprise open solutions. Community engagement Encourage the open source developer community to innovate towards enterprise readiness, particularly in the areas of interoperability and integration. Interoperability Promote standards, tools and best practices that facilitate easy deployment and interoperability. Mission The Open Solutions Alliance will seek to expand the market for business open software solutions through cooperative action that increases awareness of member solutions, reduces barriers to customer adoption, facilitates interoperability, and explains the benefits of open solutions. Customer outreach Objectives Deliver joint marketing campaigns designed to raise the awareness of open source solutions as viable alternatives, and debunking FUD from proprietary vendors.

Introduction to the Open Solutions Alliance Membership End Customers
Companies that have adopted open solutions and can lend insights and guidance towards how to drive further adoption in their respective industries
Integrators
Systems integrators, hosters and value-added resellers, particularly those with extensive expertise and history in deploying open source solutions
Communi-ties
(Non profit) organizations that sponsor the ongoing evolution of open source solutions
Description ISVs
Companies, or business units within larger companies, that sell and support products that are based on an open source project
Including applications, infrastructure, middleware or operating systems
Rights Obligations
Participation in OSA activities: 0,2 FTEs
Annual fee: 10,000 €
Voting rights
Eligibility for the board
Eligibility for officership
President, Secretary, Treasurer, Head of working group
Voting rights
N/A
Comment positively on the OSA
Friends
Any institution that wants to publicly support the work of the OSA

Introduction to the Open Solutions Alliance Current members

Introduction to the Open Solutions Alliance Interoperability projects planned or currently addresses Learn more and collaborate at www.OpenSolutionsAlliance.org .
Technical
Application to application business flows (e.g. CRM to ERP)Common infrastructureUser experienceCommon user management, Single sign onCommon searchData integration standards and APIsCommon approaches to management & monitoringBrowser compatibility Business
IP risks and license incompatibilitiesCommon support SLA’sMulti-vendor project management Methodologies & best practices
IP risks and license incompatibilitiesCommon support SLA’sMulti-vendor project management Methodologies & best practices
Proposed projects OSA community website

Agenda
Introduction to the Open Solutions Alliance
Common Customer View project
Project objectives
Single sign on solutions
Future directions

Common Customer View project Project objectives Customer Problem
“ It’s critical for my users to see ‘one source of the truth’ of my business data, no matter what application they’re using.”
“ New data needs to get synchronized across disparate applications ASAP.”
Results
Integrated view of customers’ interactions with the business
Includes single sign on, data synch, ETL and some UI integration Demonstration how OSA can deliver real-world value with simple approaches to integration Involving seven vendors in three continentsCompleted in two months
First showcased at Linuxworld Expo 2007

Web based enterprise applications
Openbravo. Enterprise resource planning. http://www.openbravo.com/
Centric CRM. Customer Relationship management. http://www.centriccrm.com /
Adaptive planning. Budge ting and Business Performance Management. http://www.adaptiveplanning.com
Jaspersoft. Busines s reporting and Analytics. http ://www.jaspersoft.com/
Data integration
Talend. http://www.talend.com
Single s ign on
Spikesource. http:/ /www.spikesource.com/
Systems integration
Unisys. h ttp://www.unisys.com/
Common Customer View project Working together

Single Sign on
LAM (Lightweight Authentication Module) http://sourceforge.net/projects/osa-lam is an Open Source project that offers a facade of an authentication provider for web based applications.
Currently is based on CAS http://wiki.case.edu/Central_Authentica tion_Service
Common Customer View project Single sign on solution
Openbravo implementation of Single Sign on
Development of an authentication provider service currently with two different implementations. This feature is available in the current version of Openbravo.
Classic authentication manager. The default authentication manager.
LAM authentication manager

Openbravo Authentication service AuthenticationManager DefaultAuthenticationManager LAMAuthenticationManager web.xml web.xml ... <context-par... <param-name... <param-valu... LamAuthentic... </context-pa... ...

Portlets integration.
Common user interface and look & feel.
LAM based on other authentication providers. LDAP.
Common Customer View project Future directions

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Open Solutions Alliance's Common Customer View project

by Openbravo on Nov 02, 2007

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Open Solutions Alliance’s Common Customer View project — Presentation Transcript