Open Solutions Alliance's Common Customer View project

Common Customer View project

Openbravo Get Together

Barcelona, 28 October 2007

Agenda Introduction to the Open Solutions Alliance Common Customer View project

Introduction to the Open Solutions Alliance Mission and Objectives The OSA is a non profit that focuses on enterprise open solutions. Community engagement Encourage the open source developer community to innovate towards enterprise readiness, particularly in the areas of interoperability and integration. Interoperability Promote standards, tools and best practices that facilitate easy deployment and interoperability. Mission The Open Solutions Alliance will seek to expand the market for business open software solutions through cooperative action that increases awareness of member solutions, reduces barriers to customer adoption, facilitates interoperability, and explains the benefits of open solutions. Customer outreach Objectives Deliver joint marketing campaigns designed to raise the awareness of open source solutions as viable alternatives, and debunking FUD from proprietary vendors.

Introduction to the Open Solutions Alliance Membership End Customers

Companies that have adopted open solutions and can lend insights and guidance towards how to drive further adoption in their respective industries

Integrators

Systems integrators, hosters and value-added resellers, particularly those with extensive expertise and history in deploying open source solutions

Communi-ties

(Non profit) organizations that sponsor the ongoing evolution of open source solutions

Description ISVs

Companies, or business units within larger companies, that sell and support products that are based on an open source project

Including applications, infrastructure, middleware or operating systems

Rights Obligations

Participation in OSA activities: 0,2 FTEs

Annual fee: 10,000 €

Voting rights

Eligibility for the board

Eligibility for officership

President, Secretary, Treasurer, Head of working group

Voting rights

N/A

Comment positively on the OSA

Friends

Any institution that wants to publicly support the work of the OSA

Introduction to the Open Solutions Alliance Current members

Introduction to the Open Solutions Alliance Interoperability projects planned or currently addresses Learn more and collaborate at www.OpenSolutionsAlliance.org .

Technical

Application to application business flows (e.g. CRM to ERP)Common infrastructureUser experienceCommon user management, Single sign onCommon searchData integration standards and APIsCommon approaches to management & monitoringBrowser compatibility Business

IP risks and license incompatibilitiesCommon support SLA’sMulti-vendor project management Methodologies & best practices

IP risks and license incompatibilitiesCommon support SLA’sMulti-vendor project management Methodologies & best practices

Proposed projects OSA community website

Agenda

Introduction to the Open Solutions Alliance

Common Customer View project

Project objectives

Single sign on solutions

Future directions

Common Customer View project Project objectives Customer Problem

“ It’s critical for my users to see ‘one source of the truth’ of my business data, no matter what application they’re using.”

“ New data needs to get synchronized across disparate applications ASAP.”

Results

Integrated view of customers’ interactions with the business

Includes single sign on, data synch, ETL and some UI integration Demonstration how OSA can deliver real-world value with simple approaches to integration Involving seven vendors in three continentsCompleted in two months

First showcased at Linuxworld Expo 2007

Web based enterprise applications

Openbravo. Enterprise resource planning. http://www.openbravo.com/

Centric CRM. Customer Relationship management. http://www.centriccrm.com /

Adaptive planning. Budge ting and Business Performance Management. http://www.adaptiveplanning.com

Jaspersoft. Busines s reporting and Analytics. http ://www.jaspersoft.com/

Data integration

Talend. http://www.talend.com

Single s ign on

Spikesource. http:/ /www.spikesource.com/

Systems integration

Unisys. h ttp://www.unisys.com/

Common Customer View project Working together

Single Sign on

LAM (Lightweight Authentication Module) http://sourceforge.net/projects/osa-lam is an Open Source project that offers a facade of an authentication provider for web based applications.

Currently is based on CAS http://wiki.case.edu/Central_Authentica tion_Service

Common Customer View project Single sign on solution

Openbravo implementation of Single Sign on

Development of an authentication provider service currently with two different implementations. This feature is available in the current version of Openbravo.

Classic authentication manager. The default authentication manager.

LAM authentication manager

Openbravo Authentication service AuthenticationManager DefaultAuthenticationManager LAMAuthenticationManager web.xml web.xml ... <context-par... <param-name... <param-valu... LamAuthentic... </context-pa... ...