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Open Government and
 Information Integrity
       Anne Thurston
Successful Open Government, including
Open Data (proactive disclosure) and FOI
(reactive disclosure), rests to a large extent
on reliable and accessible evidence of
government decisions, actions and
transactions derived from official
government records.
FOI: ‘Freedom of Information legislation is
only as good as the quality of the records
and other information to which it provides
access. Access rights are of limited value if
information cannot be found when requested
or, when found, cannot be relied upon as
authoritative.’
UK Lord Chancellor’s Code of Practice on the Management
of Records (Section 46 of the Freedom on Information Act
2000)
Open Data: ‘People assume that good
economic data is there, but if it is not, work
is flawed or not possible. Data should come
from records – the veracity of the data
depends upon the record. The quality of the
records management system makes you
trust or doubt data.’
Bill Dorotinsky, World Bank Sector Manager, Public Sector
and Institutional Reform, Europe and Central Asia/ Co-
Leader, Global Expert Team
The Open Government movement is
beginning to recognise the crucial
significance of reliable and trustworthy
evidence as a basis for:
•ensuring data integrity
•detecting abuse
•holding public servants legally accountable
•enabling citizens and the press to monitor
the workings of government.
In many countries, government records are
not managed to meet international
standards, and in some countries, even
basic records controls are not in place,
particularly where the use of digital
technologies has outpaced government
capacity to manage digital records.
In these cases, there will not be a strong
basis for FOI or Open Data.
The opposite is true in Norway, where the
Government’s deep commitment to making
reliable evidence available to support
transparency and accountability illustrates
what can be achieved. Under its FOI Act,
Norway has developed the ability to capture
the content and context of central
government agency records, protect the
integrity of this information over time and
make it easily available to citizens and the
press.
The Electronic Public Records (OEP) system
enables central government agencies to
publicise their public records online, thereby
achieving proactive and reactive disclosure.
Public record data is stored in a searchable
database that users search to locate records
that interest them. They submit requests to
view the records via OEP; the agencies
responsible for the records process requests
and reply to users directly.
Norway’s system is capable of:
•capturing and providing access to trusted
data and digital records in a secure trusted
environment
•linking active and inactive datasets to hard
copy or digital records to provide context
and the means to interrelate data
•supporting migration to new software and
hardware environments to support ongoing
access.
Electronic Public Records
          (OEP)

         Jon Håkon Odd
Why OEP?
 • OEP aims to make the
   Norwegian
   public sector more open
   and accessible to citizens.

 • OEP aims to make the
   implementation of the
   principle of public access
   more efficient.

                  Agency for Public Management
17.12.12
                     and eGovernment (Difi)
www.oep.no
• Joint publicizing of
  records from the central
  government on the
  Internet
• Used by the Prime
  Ministers office, ministries,
  County governors and all
  agencies
• Regulated in the Freedom
  of Information Act
17.12.12           Agency for Public Management
                      and eGovernment (Difi)
Balance considerations




                 Agency for Public Management
17.12.12
                    and eGovernment (Difi)
How does OEP work?




               Agency for Public Management
17.12.12
                  and eGovernment (Difi)
17.12.12   Agency for Public Management
              and eGovernment (Difi)
Simple search




17.12.12    Agency for Public Management
               and eGovernment (Difi)
Advanced search




17.12.12      Agency for Public Management
                 and eGovernment (Difi)
Cases




17.12.12   Agency for Public Management
              and eGovernment (Difi)
Recieving information
                                       • Documents can be
                                         received by e-mail, fax
                                         or regular mail
                                       • Information requests
                                         are normally
                                         processed in 2-3 days
                                       • The service is free of
                                         charge
                                       • You can remain
                                         anonymous
17.12.12        Agency for Public Management
                   and eGovernment (Difi)
Some key figures
•105 government agencies publish their
journal in OEP
•There are published more than 5 million
registry entries in OEP
•OEP has communicated about 380 000
information request in 275 000 different
registry entries since May 2010
•15 000 of these registry entries have three
or more information requests
                 Agency for Public Management
17.12.12
                 and eGovernment (Difi)
Average per month




17.12.12       Agency for Public Management
                  and eGovernment (Difi)
End user




           Agency for Public Management
17.12.12
              and eGovernment (Difi)
End users (II)




           Agency for Public Management
17.12.12
              and eGovernment (Difi)
Publizicing documents in OEP
• Difi is considering
  how to expand OEP, in
  order to give access to
  documents directly from the service.
• Can contribute to increase openness by
  making documents more
  accessible, and make the government more
  efficient as there will be less information requests
  than today.

                   Agency for Public Management
17.12.12
                      and eGovernment (Difi)
User survey OEP 2011
• Content suppliers say that the introduction
  of OEP has led to an increase in
  information requests.
• Functionality for full-text publication is
  requested by end users, archive
  employees and government
  administration.


17.12.12        Agency for Public Management
                   and eGovernment (Difi)
Recommendations
• Public authorities have a responsibility to
  facilitate an open and informed public
  debate, Norwegian Constituion § 100 sixt section.
• The public administration shall as far as
  possible be available online, The government's
    digitalization program.
• Public agencies shall at all times make the
  information available, without the need for
  information requests, Government
    communication policy.
17.12.12              Agency for Public Management
                         and eGovernment (Difi)
Evaluation
      An automated solution for full-text publicizing in
      the administrative and archival system, will
      greatly streamline the work to publish full-text
      documents compared with the current solution.
      It is therefore favorable to use OEP as a
      channel to disseminate public documents of
      general interest. This can help make the
      administration more open and transparent.
      Especially if agencies actively use OEP as part
      of their communication strategy.

17.12.12            Agency for Public Management
                       and eGovernment (Difi)

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Open Government and Information Integrity

  • 1. Open Government and Information Integrity Anne Thurston
  • 2. Successful Open Government, including Open Data (proactive disclosure) and FOI (reactive disclosure), rests to a large extent on reliable and accessible evidence of government decisions, actions and transactions derived from official government records.
  • 3. FOI: ‘Freedom of Information legislation is only as good as the quality of the records and other information to which it provides access. Access rights are of limited value if information cannot be found when requested or, when found, cannot be relied upon as authoritative.’ UK Lord Chancellor’s Code of Practice on the Management of Records (Section 46 of the Freedom on Information Act 2000)
  • 4. Open Data: ‘People assume that good economic data is there, but if it is not, work is flawed or not possible. Data should come from records – the veracity of the data depends upon the record. The quality of the records management system makes you trust or doubt data.’ Bill Dorotinsky, World Bank Sector Manager, Public Sector and Institutional Reform, Europe and Central Asia/ Co- Leader, Global Expert Team
  • 5. The Open Government movement is beginning to recognise the crucial significance of reliable and trustworthy evidence as a basis for: •ensuring data integrity •detecting abuse •holding public servants legally accountable •enabling citizens and the press to monitor the workings of government.
  • 6. In many countries, government records are not managed to meet international standards, and in some countries, even basic records controls are not in place, particularly where the use of digital technologies has outpaced government capacity to manage digital records. In these cases, there will not be a strong basis for FOI or Open Data.
  • 7. The opposite is true in Norway, where the Government’s deep commitment to making reliable evidence available to support transparency and accountability illustrates what can be achieved. Under its FOI Act, Norway has developed the ability to capture the content and context of central government agency records, protect the integrity of this information over time and make it easily available to citizens and the press.
  • 8. The Electronic Public Records (OEP) system enables central government agencies to publicise their public records online, thereby achieving proactive and reactive disclosure. Public record data is stored in a searchable database that users search to locate records that interest them. They submit requests to view the records via OEP; the agencies responsible for the records process requests and reply to users directly.
  • 9. Norway’s system is capable of: •capturing and providing access to trusted data and digital records in a secure trusted environment •linking active and inactive datasets to hard copy or digital records to provide context and the means to interrelate data •supporting migration to new software and hardware environments to support ongoing access.
  • 10. Electronic Public Records (OEP) Jon Håkon Odd
  • 11. Why OEP? • OEP aims to make the Norwegian public sector more open and accessible to citizens. • OEP aims to make the implementation of the principle of public access more efficient. Agency for Public Management 17.12.12 and eGovernment (Difi)
  • 12. www.oep.no • Joint publicizing of records from the central government on the Internet • Used by the Prime Ministers office, ministries, County governors and all agencies • Regulated in the Freedom of Information Act 17.12.12 Agency for Public Management and eGovernment (Difi)
  • 13. Balance considerations Agency for Public Management 17.12.12 and eGovernment (Difi)
  • 14. How does OEP work? Agency for Public Management 17.12.12 and eGovernment (Difi)
  • 15. 17.12.12 Agency for Public Management and eGovernment (Difi)
  • 16. Simple search 17.12.12 Agency for Public Management and eGovernment (Difi)
  • 17. Advanced search 17.12.12 Agency for Public Management and eGovernment (Difi)
  • 18. Cases 17.12.12 Agency for Public Management and eGovernment (Difi)
  • 19. Recieving information • Documents can be received by e-mail, fax or regular mail • Information requests are normally processed in 2-3 days • The service is free of charge • You can remain anonymous 17.12.12 Agency for Public Management and eGovernment (Difi)
  • 20. Some key figures •105 government agencies publish their journal in OEP •There are published more than 5 million registry entries in OEP •OEP has communicated about 380 000 information request in 275 000 different registry entries since May 2010 •15 000 of these registry entries have three or more information requests Agency for Public Management 17.12.12 and eGovernment (Difi)
  • 21. Average per month 17.12.12 Agency for Public Management and eGovernment (Difi)
  • 22. End user Agency for Public Management 17.12.12 and eGovernment (Difi)
  • 23. End users (II) Agency for Public Management 17.12.12 and eGovernment (Difi)
  • 24. Publizicing documents in OEP • Difi is considering how to expand OEP, in order to give access to documents directly from the service. • Can contribute to increase openness by making documents more accessible, and make the government more efficient as there will be less information requests than today. Agency for Public Management 17.12.12 and eGovernment (Difi)
  • 25. User survey OEP 2011 • Content suppliers say that the introduction of OEP has led to an increase in information requests. • Functionality for full-text publication is requested by end users, archive employees and government administration. 17.12.12 Agency for Public Management and eGovernment (Difi)
  • 26. Recommendations • Public authorities have a responsibility to facilitate an open and informed public debate, Norwegian Constituion § 100 sixt section. • The public administration shall as far as possible be available online, The government's digitalization program. • Public agencies shall at all times make the information available, without the need for information requests, Government communication policy. 17.12.12 Agency for Public Management and eGovernment (Difi)
  • 27. Evaluation An automated solution for full-text publicizing in the administrative and archival system, will greatly streamline the work to publish full-text documents compared with the current solution. It is therefore favorable to use OEP as a channel to disseminate public documents of general interest. This can help make the administration more open and transparent. Especially if agencies actively use OEP as part of their communication strategy. 17.12.12 Agency for Public Management and eGovernment (Difi)

Editor's Notes

  1. Statistics from OEP show that in many cases several requests are inquired for access to the same document / case.
  2. The report has identified the different effects of introducing an automated solution for full text publication of documents in the OEP, but has not quantified the costs. It is thus not clear whether agencies that take the solution in use will achieve efficiency gains. This will depend on many factors, including the amount of resources required for quality assurance and control in terms of resource savings associated with the processing of information requests. This will vary from agency to agency including the basis of the types of cases the business processes, what types of cases they choose to publish, and the extent of transparency requirements the organization receives.