Glasgow TSB Future Cities Demonstrator Proposal


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In 2012, the Technology Strategy Board aimed to answer this question. It invited 50 cities to show how integrated systems – for transport, energy, waste, governance etc – would work more effectively. This would not only be good for cities but represents an enormous business opportunity.

29 cities were awarded £50k each to develop feasibility studies. Glasgow was then awarded £24m to create a Future Cities Demonstrator, putting plans for integrating services into effect on a scale not seen before in the UK.

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    “We want Glasgow to flourish as a modern, multi-cultural, metropolitan city of opportunity, achievement, culture and sporting excellence where citizens and businesses thrive and visitors are always welcomed.”[1]
    A key strategy is the Glasgow City Council City Plan 2 that shapes development of the city to realise the vision through a 20-year plan of improving the overall quality of life for Glasgow residents. It takes account of national and local strategies and plans, including the City’s community plan and a wide range of subject plans including housing, transport, waste management, climate change and health.
    Results from a recent public engagement visionary exercise ‘Future Glasgow 2011-2061: A Fifty Year Vision for the Future’ were produced following a three-month public engagement programme involving approximately 2700 people and a series of technical inquiries into issues, trends and other factors likely to affect cities in the future. The public consultation provided the opportunity for citizens, businesses and organisations in Glasgow to express their thoughts on the draft proposals for the future of the city over the next 50 years and highlights the importance placed on true sustainable economic development. Common themes indicating how Glasgow’s residents believe the future of their city should be are:
    "great employment opportunities for all”;
    “the healthy and not the 'sick man' of Europe";
    "equal life chances – lifespan expectations are far less unequal in different parts of the city";
    “support communities to develop sustainable local environments that have the power to create local jobs, grow food, local energy generation, positive health and well-being”;
    “an integrated transport system across the city and make it affordable”;
    "very green - beautiful buildings and a great history"; and
    “mixed and diverse, and people’s contributions and creativity is valued.”
    [1] Glasgow City Council’s Vision,, accessed 26 October 2012
    Glasgow is committed to becoming one of Europe’s most sustainable cities within the next 20 years. We aim to reduce our carbon emissions by 30% and to deliver jobs and investment. These are key aims of the Sustainable Glasgow initiative – one leading example of the strong city-wide public and private sector partnerships that exist to drive Glasgow forward in a smart and sustainable way.
  • Glasgow TSB Future Cities Demonstrator Proposal

    1. 1. HEADING Glasgow City Management System
    2. 2. TSB Future Cities Demonstrator Competition Demonstrate at scale, and in use, the additional value that can be created by integrating city systems Integration of city systems – horizontal, broad Innovative and ambitious use of technology Potential for large impact on economy, quality of life and environment of the city Enable businesses to test new solutions Allow UK cities to explore new approaches Citizen engagement – positive impact on people enabling data | enabling technology | enabling research & development enabling investment | enabling businesses | enabling people
    3. 3. Why Glasgow? Glasgow is on a journey – a proud history of embracing challenge, delivering change and benefits combined with an ambitious revised Future Vision Scale and depth of capital investment taking place and planned including: Commonwealth Games 2014, Technology & Innovation Centre, South Glasgow Hospital, Transport Improvements, Glasgow Community Safety Services HQ at Eastgate, Conferences & Events Strength of public, private and academic partnerships (the ‘triple helix’) – strong collaborative ethos, committed city stakeholders Excellent national and international reach
    4. 4. Methodology & Process Senior Executive Group, Project Delivery Group Strong governance structure established with key partners Future Glasgow 2011-2061 Vision, Glasgow City Plan2 Review and SWOT Analysis Identification of key Challenges & Opportunities for Glasgow • Consultation with Key Stakeholders Review of existing practice and significant idea generation Shaping what a Glasgow Future City could look like? Feasibility Assessment Testing proposals against TSB Future Cities Demonstrator Criteria Data Audit Challenge & Review
    5. 5. Glasgow Future Cities Demonstrator Proposal Enabling Platform Open Data Big Data Main Challenges Demonstrator Use-Case Studies Benefits Realisation
    6. 6. Glasgow City Management System Technology infrastructure enabling the integration of city systems and data across multiple agencies for the delivery of improved and responsive city services, and to facilitate wider engagement with the citizens of the city. Large-scale easily replicated test-bed. Data Repository – the ‘Big Data’ store enabling the organisation and integration of small and large previously unconnected datasets, including an Urban Ontology of Asset Management (ontology: the specification of conceptualisations, used to help programs and humans share knowledge) Intelligent Operations Platform – analytics, workflow, event rules, semantic models to handle real-time information and response City Dashboards – common city operational management platform, customisable and providing data in a live environment City Observatory – ‘open data’ providing an accessible view of Glasgow including the ‘MyGlasgow’ Smartphone App for continuous responsive engagement and feedback loops
    7. 7. Data Repository Urban Ontology of Asset Management The main purpose of the Data Repository is to consolidate data and make data collections more accessible and available to a wider community, therefore enabling greater visibility and facilitating additional applications to be made from existing data sources which could lead to significant improvements in the efficiency of data gathering in the future – realising the potential of ‘big data’. An Urban Ontology of Asset Management will provide an integrated systems approach to asset management across Glasgow. The following systems of asset management have been proposed for initial integration: Development and Regeneration Services (DRS); Land & Environmental Services (LES); Glasgow Community & Safety Services (GCSS); Traffcom; ACCESS; Education Services; Financial Services; Scottish Environment Protection Agency (SEPA); Strathclyde Partnership for Transport (SPT)
    8. 8. Intelligent Operations Platform An Intelligent Operations Platform provides a technology wraparound that collects, organises, validates, integrates, analyses and uses data in a meaningful way for real-time decision making or observations. It integrates the data on common temporal and spatial networks allowing comparative reference across all sectors. It will allow the use of data in both live and historic environments for: incident>trigger>response type applications, predictive trend analysis and workflow management; improved city literacy; operational use by city managers through City Dashboards and the Glasgow Integrated Operations Centre; live use by residents looking for relevant data through the City Observatory or ‘MyGlasgow’ Smartphone App; and innovative use by academia and industry through the City Observatory.
    9. 9. City Dashboard Common city operational management platform detailing a consistent view of how Glasgow functions as a city. Information pulled through in the form of ‘widgets’ from data stored within the Data Repository or held within the Intelligent Operations Platform.
    10. 10. City Observatory ‘MyGlasgow’ Smartphone App The City Observatory for Glasgow will provide a collection of physical and virtual mechanisms to enable access to data and innovative technology for knowledge enhancement, research or development purposes, forecasting future scenarios or opportunity spotting by industry players, education providers and all citizens of Glasgow. This includes: physical Engagement Hubs where people can access the data and engage with innovative technology in a living lab environment; development of a Web Portal which will allow for open access to aggregated data sources including Application Development Competitions and an Application Store; Sensor Development Grants and a Sensor Store; Citizen Science Mapping hands-on training and map generation and a Literacy Programme; and the ‘MyGlasgow’ Smartphone App for continuous responsive engagement and feedback loops.
    11. 11. Glasgow System Integration Demonstrators Demonstration of the enabling potential of the Glasgow City Management System will be illustrated through five system integration demonstrators chosen to evidence advanced integration of city systems and benefits realisation in real-time during the course of the TSB Future Cities Demonstrator. These were selected following wide stakeholder consultation and engagement throughout the UK and include: Glasgow Integrated Operations Centre Integrated Social Transport Sustainable, Social & Safe Street Lighting Energy Efficiency in Buildings & Housing Active Travel Spatial Analysis
    12. 12. Glasgow Integrated Operations Centre This will be the single biggest integration of systems within the TSB Future Cities Demonstrator in Glasgow, involving the integration of public realm CCTV systems, Traffic Management Services, the command & control function for the Glasgow 2014 Commonwealth Games and the Resilience & Safety Team who perform the emergency planning function across the city. System integration will also present opportunities for future private and public organisational and revenue growth through the development of current services.
    13. 13. Integrated Social Transport An online accessible interactive system allowing for the robust management of city resources across a variety of community transport services. Scheduling, fleet management and traffic utilisation are all areas where potential improvements within community transport have been identified. Future developments that will be explored include expansion to NHS Greater Glasgow & Clyde or other fleet vehicle managed resources such as electric vehicles or car clubs, in addition to possible scheduling based on clustering of hospital appointments. Elements such as live and predicted journey times will be considered based on an improved understanding of traffic conditions across the city.
    14. 14. Sustainable, Social & Safe Street Lighting The Glasgow City Council Street Lighting Pilot Project is a 4-stage pilot trialling the use of white lighting within Glasgow which has recently commenced involving Glasgow City Council and Scottish & Southern Energy (SSE). Research has shown that white light provides better visual conditions for motorists and improved visibility at lower lighting levels when compared to existing low/high pressure sodium lighting of an equivalent standard. During the Feasibility Study, it was identified that further research in this area would be beneficial to understand the effects that dimmed street lighting may have upon crime activity, community safety and the perception of crime, and levels of social inclusion, physical activity or active travel within an area.
    15. 15. Energy Efficiency in Buildings & Housing This demonstrator will integrate building modelling sensor systems and building management sensor systems. For example, this would allow for control of the systems through City Dashboards when the building model interacting with the weather data suggests there is no current requirement for heating. A range of buildings have been identified for inclusion within a Glasgow System Integration Demonstrator where different levels of smart intervention would be tested in terms of the optimum level of modelling / monitoring by building type. Smart energy efficiency measures in relation to social housing and the regeneration of Sighthill (as part of the bid for the Youth Olympic Games 2018) will also be included in this Demonstrator Proposal.
    16. 16. Active Travel Spatial Analysis This demonstrator will promote identification and mapping of the current infrastructure for active and sustainable modes of travel in Glasgow on a city-wide basis using spatial analysis. The output from this would then be an essential tool for day-to-day use by individuals, has the potential to be used in application development by innovative entrepreneurs, and could be used as a basis for option appraisal and public realm development within the city. The spatial analysis would analyse the current condition of Glasgow’s active travel network as the basis for a future strategic vision. This would be a first step towards making active travel much easier and better supported within Glasgow. Mapping how the active travel infrastructure co-exists with public transport infrastructure and services would be a further extension of this innovative approach.