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Step6_ROMA

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    Step6_ROMA Step6_ROMA Presentation Transcript

    • Open City Portal Delta Nigeria, November 2008 Step6 Results Oriented Management and Accountability (ROMA)
    • Contents 3. I dentify Goals, Activities and Indicators 1. What is ROMA? 1.1. Six ROMA anti-poverty goals 1.2: Results Oriented Philosophy 4. Monitor the achievements 2. T he decision making cycle
    • Contents 3. I dentify Goals, Activities and Indicators 1. What is ROMA? 1.1. Six ROMA anti-poverty goals 1.2: Results Oriented Philosophy 4. Monitor the achievements 2. T he decision making cycle
    • 1. What is ROMA Results Oriented Management and Accountability , or ROMA , is an official performance-based initiative designed to preserve the anti-poverty focus of community action and to promote greater effectiveness among state and local agencies receiving Community Services Block Grant (CSBG) funds. ROMA provides a framework for continuous growth and improvement among local community action agencies and a basis for state leadership and assistance toward those ends . ROMA initiative is guided by six broad anti-poverty goals . To accomplish them, ROMA initiative presents several implementation actions that focus on results-oriented management and results-oriented accountability. Its philosophy can be extrapolated and applied to any project with same goals , so that, ameliorate the quality of life of people as Open City Portal is.
    • 1.1. Six ROMA anti-poverty goals To meet these six objectives there is an innovative approach which is called results-oriented management and results-oriented accountability. Results or outcomes are defined as benefits to individuals, families, organizations, and communities derived from participation in a program or service. They must be always measurable in order to control its evolution. Agencies of local government and community based organizations must achieve the results planned in the most efficient and effective manner. Six ROMA anti-poverty goals Goal 1 Low-income people become more self-sufficient Goal 2 The conditions in which low-income people lifes are improved Goal 3 Low-income people own a stake in their community Goal 4 Partnerships among supporters and providers of service to low- income people are achieved Goal 5 Agencies increase their capacity to achieve results Goal 6 Low-income people, especially vulnerable populations, achieve their potential by strengthening family and other supportive systems
    • 1.2. Results Oriented philosophy Results Oriented Management Results Oriented Accountability Established towards achieving the results Distribute the resources to perform the plan Employees management and training to achieve the planned goals Compare goals and results to determine the level of success Planning Organizing Directing Evaluation - Reports focused on the results - Budgets assigned depending on the resources need to achieve the goals
    • 1.2. Results Oriented philosophy
      • Develop and implement strategies to measure and record improvements in the condition of low-income people and the communities in which they live that result from community action intervention
      • Use information about outcomes, or results, among agency tripartite boards and staff to determine the overall effectiveness, inform annual and long-range planning, support agency advocacy, funding, and community partnership activities.
      • Assess poverty needs and conditions within the community
      • Define a clear agency anti-poverty mission for community action and a strategy to address those needs, both immediate and longer term, in the context of existing resources and opportunities in the community
      • Identify specific improvements or results to be achieved among low-income people and the community
      • Organize programs, services and activities, such as advocacy, within the agency and among “partnering” organizations, to achieve anticipated results
      Results Oriented Management Results Oriented Accountability
    • Contents 3. I dentify Goals, Activities and Indicators 1. What is ROMA? 1.1. Six ROMA anti-poverty goals 1.2: Results Oriented Philosophy 4. Monitor the achievements 2. T he decision making cycle
    • 2. The decision making cycle The whole ROMA process involves the following steps: Assessing Planning Performing Evaluating Assessing Study the community and identify the needs and problematic situations that need to be ameliorated. Planning Plan the activities/services of the whole program to address the needs detected after prioritizing them according to the overall policy. Establish the goals (results expected) in each activity. Perform the activities and programs designed previously. Measure the results obtained. Performing Compare the results obtained against the goals expected. Calculate the level of achievement and identify the causes for a lower level. Establish the modifications necessary to improve the results. Evaluating Feedback Input: info from the citizens, institutions and Government
    • Contents 3. I dentify Goals, Activities and Indicators 1. What is ROMA? 1.1. Six ROMA anti-poverty goals 1.2: Results Oriented Philosophy 4. Monitor the achievements 2. T he decision making cycle
    • 3. Identify goals, activities and indicators Identifying goals
      • Measurable
      • Simple, clear and understandable
      • Realistic
      • Manageable
      • Specific group of clients defined
      • Time frame fixed
      • End measurement, not a means to an end
      • Results measured after service has been delivered
      Goals characteristics For each program or service , the expected outcome must be discussed and agreed by all the stakeholders . The outcome must be defined as benefits for both, the individuals and the community. A same program can have short, intermmediate and long term goals .
      • What are the priorities of the program managers and why?
      • What is important to policy and decision-makers and funders?
      • Can the outcomes defined be “found” within the mission statement?
      QUESTIONS TO ASK YOURSELF TO IDENTIFY THE GOALS
    • Identifying activities
      • How large is the budget? How much of it is assigned to each activity?
      • How are the human resources required to carry up each activity?
      • Which technology is necessary for each activity to be done?
      QUESTIONS TO ASK YOURSELF TO IDENTIFY THE ACTIVITIES
      • Once determined the need, it is time to find the service or activity more suitable to address it.
      • Before deciding the activities, services and strategies to implement, it is necessary to understand:
        • the vision and mission of the whole ROMA project
        • the needs of the community
        • the goals wanted to achieve.
      • Consider all the resources (human, technological and economic) necessary to carry up each one of the options considered.
      3. Identify goals, activities and indicators
    • 3. Identify goals, activities and indicators Identifying indicators
      • Are the necessary data accessible and available to be measured?
      • What is the quality and trust of the data to be measured?
      • Is the calculus method easily to perform and within a realistic time frame?
      QUESTIONS TO ASK YOURSELF TO IDENTIFY THE INDICATORS The indicators are the factors defined to control the performance in each activity and the result achieved in it. It is necessary to define not only the indicators themselves but also the processes to obtain the data required and the methodology to calculate them. Measuring the results is necessary to check if the activities are usefull and appropriate to pursue the goals.
    • Contents 3. I dentify Goals, Activities and Indicators 1. What is ROMA? 1.1. Six ROMA anti-poverty goals 1.2: Results Oriented Philosophy 4. Monitor the achievements 2. T he decision making cycle
    • 4. Monitoring the achievements
      • A performance goal must be defined for each program activity
      • Definition in a objective, quantifiable and measurable way
      • Together with the goals definition, it must be explained how will it be possible to achieve them: the operational processes, skills, technology, human resources, information and any other necessary resources. In this way, it will be proved the goals established are reasonable.
      • Performance indicators must measure and assess the relevant outputs (which can be a certain product, number of actions or service level) of each program activity
      • It is necessary to be able to compare the outputs measured with the goals defined
      • Not only the indicator itself but the way to calculate it must be defined as well. This must include: data required for the calculus, methodology and technology to measure this information, human resources responsible for taking each data…
      Goals must be established and defined in such a way that it will be possible to control its evolution and level of achievement. Some performance indicators to measure and control the results and check they are close to the established goals must be defined as well. 2nd INDICATORS 1st GOALS
    • References 1. http://www.wikipedia.com 2. http://www.roma1.org/index.asp?pid=1 3. Community Action Partnership 4. Results-Oriented Management and Accountability (ROMA) Training for SuperNOFA Grantees U.S. Department of Housing and Urban Development Satellite Broadcast – May 5, 2003 Washington, DC The Center for Applied Management Practices, Inc.