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    Technical appendix sdr presentation Technical appendix sdr presentation Presentation Transcript

    • Service Delivery Review: The Fundamentals Ontario East Municipal Conference September 12, 2012, Kingston Technical Appendix2005 SERVICE DELIVERY REVIEW TEMPLATE United Counties of Leeds and Grenville Joint Services Committee Approved January 25, 2006
    • DIVISION: EMERGENCY MEDICAL SERVICES (EMS)PROGRAM/SERVICE: EMERGENCY MEDCIAL SERVICES (EMS)Service Categories:Functional Areas Program Elements Statement of Purpose Mandatory vs. Discretionary Customers/Clients ServedFleet  Technical Repairs Provide safe, reliable, and Weighting Legislative  PublicMaintenance and Maintenance timely transportation of Authority  HospitalsExpense  Fuel persons requiring emergency care2 Category 2 Ambulance Act  Insurance [See Regulation X  Licenses Attachment Highway Traffic B1 – Slide #4] Act [See 2005 EMS Budget Working Paper – Slide #3] 23
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    • DIVISION: EMERGENCY MEDICAL SERVICES (EMS)PROGRAM/SERVICE: EMERGENCY MEDICAL SERVICES (EMS)Service Categories: Functional Program Elements Program Unit Costs Impact on Property Comparators Areas Costs Tax Base (Who & Unit Measurement)Fleet  Technical Repairs $262,300 $/km % of total Other 1 2 3 4 levy based on fundingMaintenance and Maintenance Or $100,000 UTM A UTM B UTM C UTM DExpense residential  Fuel $/Vehicle Assessment $/km Or  Insurance Or [See Attachment $/Vehicle C – Slide #6] Or  Licenses $/Call $/Call [See 2005 EMS Budget Working Paper – Slide #3] 26
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    • DIVISION: EMERGENCY MEDICAL SERVICES (EMS)PROGRAM/SERVICE: EMERGENCY MEDICAL SERVICES (EMS)Service Categories:Functional Areas Program Elements Performance Targets Outcome Impact of Services MeasuresFleet  Technical Repairs Measures Success Measures Under Achieved orMaintenance and Maintenance (Achievement) Achieved Over AchievedExpense  Fuel  # of  Insurance breakdowns/yr/  Acceptable  Loss of  Meet vehicle threshold for provincial expectations  Licenses  Cost/km/vehicle cost/km funding  Create  Timely responses  Response times  Lack of unreasonable [See 2005 EMS - Provincial public expectations Budget Working - Community confidence Paper – Slide #3] in the system  DDA Certification removed 28
    • DIVISION: EMERGENCY MEDICAL SERVICES (EMS)PROGRAM/SERVICE: EMERGENCY MEDICAL SERVICES (EMS)Service Categories: Functional Areas Program Elements Should the Counties/CMSM Are there alternative ways to continue to deliver the service or deliver the service or program program elements? elements?Fleet Maintenance Technical Repairs Yes No Why Yes No If yes, how?Expense and Maintenance  Fuel  Insurance  Licenses [See 2005 EMS Budget Working Paper – Slide #3] 29
    • DIVISION: EMERGENCY MEDICAL SERVICES (EMS)PROGRAM/SERVICE: EMERGENCY MEDICAL SERVICES (EMS)Service Categories:Functional Areas Program Elements Can the service be improved without How is the service change: increasing costs?Fleet Technical Repairs Yes No If yes, how Communicated to ImplementedMaintenance and MaintenanceExpense  Fuel The Staff? How? When?  Insurance public?  Licenses [See 2005 EMS Budget Working Paper – Slide #3] 30