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FROM TRAINING IN THE CLASSROOM TO TRAINING EVERYWHERE!


“HOW DO I DO THAT AGAIN?”
POST-TRAINING KNOWLEDGE IMPROVEMENT SOLUTIONS
Classroom * eLearning * On-Demand Help




                                                                                          Contact Us:
                                                         4241 Wooster Ave, San Mateo, California 94003
                                                           P. 925 819 0243 / info@onoradsolutions.com
                                                                              www.onoradsolutions.com
COMMON TRAINING
CHALLENGES
From training in the classroom to training everywhere!

   Multiple User Roles = Diverse Training Needs

   New hire, temporary staff

   Existing user         optimization/help

   Upgrades, special projects, reinforcement

   Legacy Systems/”One-offs”

   Information… Everywhere = Confusion




                                                                                          Contact Us:
                                                         4241 Wooster Ave, San Mateo, California 94003
                                                           P. 925 819 0243 / info@onoradsolutions.com
                                                                              www.onoradsolutions.com
GOALS
From training in the classroom to training everywhere!

   Create a “one-stop-shop”

   Make the wheel roll better

   Improve communications

   Reduce 1:1 support

   Achieve optimization




                                                                                          Contact Us:
                                                         4241 Wooster Ave, San Mateo, California 94003
                                                           P. 925 819 0243 / info@onoradsolutions.com
                                                                              www.onoradsolutions.com
TRADITIONAL
TRAINING CHALLENGES
From training in the classroom to training everywhere!




                                                                                          Contact Us:
                                                         4241 Wooster Ave, San Mateo, California 94003
                                                           P. 925 819 0243 / info@onoradsolutions.com
                                                                              www.onoradsolutions.com
“I JUST NEED A
QUICK ANSWER!”
From training in the classroom to training everywhere!


        System users spend 25%
of their day searching for
answers.
-- Chief Learning Officer magazine, April 2010




                                                                                          Contact Us:
                                                         4241 Wooster Ave, San Mateo, California 94003
                                                           P. 925 819 0243 / info@onoradsolutions.com
                                                                              www.onoradsolutions.com
WHEN YOU
      FORGET HOW
      TO PERFORM A
      PROCESS,
WHERE DO YOU GO
FOR HELP?
                                             Contact Us:
            4241 Wooster Ave, San Mateo, California 94003
              P. 925 819 0243 / info@onoradsolutions.com
                                 www.onoradsolutions.com
“WE’VE GOT IT
AVAILABLE…”
From training in the classroom to training everywhere!




                                                                                          Contact Us:
                                                         4241 Wooster Ave, San Mateo, California 94003
                                                           P. 925 819 0243 / info@onoradsolutions.com
                                                                              www.onoradsolutions.com
YOUR ONLINE HELP DESK:
INSTANT ANSWERS 24/7!




 One searchable tool for instant training and help    Reduces 1:1 training and help desk support

 Instant answers 24/7                                 Accelerates adoption and optimization rates


                                                                                                     Contact Us:
                                                                    4241 Wooster Ave, San Mateo, California 94003
                                                                      P. 925 819 0243 / info@onoradsolutions.com
                                                                                         www.onoradsolutions.com
A ONE-STOP-SHOP FOR
TRAINING!




                                                   Contact Us:
                  4241 Wooster Ave, San Mateo, California 94003
                    P. 925 819 0243 / info@onoradsolutions.com
                                       www.onoradsolutions.com
WORKFLOW PROCESS + HOW TO =
INCREASED EFFICIENCY




   Link workflow process to “how do I do that?”      Training… right when you need it!

   Reduces errors and user search time.


                                                                                                 Contact Us:
                                                                4241 Wooster Ave, San Mateo, California 94003
                                                                  P. 925 819 0243 / info@onoradsolutions.com
                                                                                     www.onoradsolutions.com
WHAT? WHERE? WHEN?
From training in the classroom to training everywhere!




                                                                                          Contact Us:
                                                         4241 Wooster Ave, San Mateo, California 94003
                                                           P. 925 819 0243 / info@onoradsolutions.com
                                                                              www.onoradsolutions.com
TRINITY HEALTH: 24/7
HELP
            “The focus on learning opportunities when
            the physician is ready is key to this
            success.”

            Greg Forzley, MD - Chief Medical Information
            Officer, St. Mary’s / Trinity Health
            Chair, Michigan State Medical Society




                                                       Contact Us:
                      4241 Wooster Ave, San Mateo, California 94003
                        P. 925 819 0243 / info@onoradsolutions.com
                                           www.onoradsolutions.com
Contact Us:
4241 Wooster Ave, San Mateo, California 94003
  P. 925 819 0243 / info@onoradsolutions.com
                     www.onoradsolutions.com
USER EMPOWERMENT
From training in the classroom to training everywhere!

                                       Self-directed training

                                       Instant answers

                                       Reduces resource needs

                                       Easily updatable




                                                                                                  Contact Us:
                                                                 4241 Wooster Ave, San Mateo, California 94003
                                                                   P. 925 819 0243 / info@onoradsolutions.com
                                                                                      www.onoradsolutions.com
MODEL BENEFITS
From training in the classroom to training everywhere!

   Cost/support effective

   Less resource dependent

   Learner driven

   Role specific

   Reusable tools

   Measurable

   Instantly updatable




                                                                                          Contact Us:
                                                         4241 Wooster Ave, San Mateo, California 94003
                                                           P. 925 819 0243 / info@onoradsolutions.com
                                                                              www.onoradsolutions.com
Contact us…
From training in the classroom to training everywhere!

   Tony Onorad:

      TonyOnorad@OnoradSolutions.com

      925.819.0423

   Jason McCormac

      JasonMcCormac@OnoradSolutions.com

      702.812.9535




                                                                                          Contact Us:
                                                         4241 Wooster Ave, San Mateo, California 94003
                                                           P. 925 819 0243 / info@onoradsolutions.com
                                                                              www.onoradsolutions.com

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Post-training knowledge improvement solutions

  • 1. FROM TRAINING IN THE CLASSROOM TO TRAINING EVERYWHERE! “HOW DO I DO THAT AGAIN?” POST-TRAINING KNOWLEDGE IMPROVEMENT SOLUTIONS Classroom * eLearning * On-Demand Help Contact Us: 4241 Wooster Ave, San Mateo, California 94003 P. 925 819 0243 / info@onoradsolutions.com www.onoradsolutions.com
  • 2. COMMON TRAINING CHALLENGES From training in the classroom to training everywhere!  Multiple User Roles = Diverse Training Needs  New hire, temporary staff  Existing user optimization/help  Upgrades, special projects, reinforcement  Legacy Systems/”One-offs”  Information… Everywhere = Confusion Contact Us: 4241 Wooster Ave, San Mateo, California 94003 P. 925 819 0243 / info@onoradsolutions.com www.onoradsolutions.com
  • 3. GOALS From training in the classroom to training everywhere!  Create a “one-stop-shop”  Make the wheel roll better  Improve communications  Reduce 1:1 support  Achieve optimization Contact Us: 4241 Wooster Ave, San Mateo, California 94003 P. 925 819 0243 / info@onoradsolutions.com www.onoradsolutions.com
  • 4. TRADITIONAL TRAINING CHALLENGES From training in the classroom to training everywhere! Contact Us: 4241 Wooster Ave, San Mateo, California 94003 P. 925 819 0243 / info@onoradsolutions.com www.onoradsolutions.com
  • 5. “I JUST NEED A QUICK ANSWER!” From training in the classroom to training everywhere! System users spend 25% of their day searching for answers. -- Chief Learning Officer magazine, April 2010 Contact Us: 4241 Wooster Ave, San Mateo, California 94003 P. 925 819 0243 / info@onoradsolutions.com www.onoradsolutions.com
  • 6. WHEN YOU FORGET HOW TO PERFORM A PROCESS, WHERE DO YOU GO FOR HELP? Contact Us: 4241 Wooster Ave, San Mateo, California 94003 P. 925 819 0243 / info@onoradsolutions.com www.onoradsolutions.com
  • 7. “WE’VE GOT IT AVAILABLE…” From training in the classroom to training everywhere! Contact Us: 4241 Wooster Ave, San Mateo, California 94003 P. 925 819 0243 / info@onoradsolutions.com www.onoradsolutions.com
  • 8. YOUR ONLINE HELP DESK: INSTANT ANSWERS 24/7!  One searchable tool for instant training and help  Reduces 1:1 training and help desk support  Instant answers 24/7  Accelerates adoption and optimization rates Contact Us: 4241 Wooster Ave, San Mateo, California 94003 P. 925 819 0243 / info@onoradsolutions.com www.onoradsolutions.com
  • 9. A ONE-STOP-SHOP FOR TRAINING! Contact Us: 4241 Wooster Ave, San Mateo, California 94003 P. 925 819 0243 / info@onoradsolutions.com www.onoradsolutions.com
  • 10. WORKFLOW PROCESS + HOW TO = INCREASED EFFICIENCY  Link workflow process to “how do I do that?”  Training… right when you need it!  Reduces errors and user search time. Contact Us: 4241 Wooster Ave, San Mateo, California 94003 P. 925 819 0243 / info@onoradsolutions.com www.onoradsolutions.com
  • 11. WHAT? WHERE? WHEN? From training in the classroom to training everywhere! Contact Us: 4241 Wooster Ave, San Mateo, California 94003 P. 925 819 0243 / info@onoradsolutions.com www.onoradsolutions.com
  • 12. TRINITY HEALTH: 24/7 HELP “The focus on learning opportunities when the physician is ready is key to this success.” Greg Forzley, MD - Chief Medical Information Officer, St. Mary’s / Trinity Health Chair, Michigan State Medical Society Contact Us: 4241 Wooster Ave, San Mateo, California 94003 P. 925 819 0243 / info@onoradsolutions.com www.onoradsolutions.com
  • 13. Contact Us: 4241 Wooster Ave, San Mateo, California 94003 P. 925 819 0243 / info@onoradsolutions.com www.onoradsolutions.com
  • 14. USER EMPOWERMENT From training in the classroom to training everywhere!  Self-directed training  Instant answers  Reduces resource needs  Easily updatable Contact Us: 4241 Wooster Ave, San Mateo, California 94003 P. 925 819 0243 / info@onoradsolutions.com www.onoradsolutions.com
  • 15. MODEL BENEFITS From training in the classroom to training everywhere!  Cost/support effective  Less resource dependent  Learner driven  Role specific  Reusable tools  Measurable  Instantly updatable Contact Us: 4241 Wooster Ave, San Mateo, California 94003 P. 925 819 0243 / info@onoradsolutions.com www.onoradsolutions.com
  • 16. Contact us… From training in the classroom to training everywhere!  Tony Onorad: TonyOnorad@OnoradSolutions.com 925.819.0423  Jason McCormac JasonMcCormac@OnoradSolutions.com 702.812.9535 Contact Us: 4241 Wooster Ave, San Mateo, California 94003 P. 925 819 0243 / info@onoradsolutions.com www.onoradsolutions.com