Team 2 Feb 17th

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Team #2's presentation at the Feb 17th, 2010 Open Government Directive Workshop.

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Team 2 Feb 17th

  1. 1. Open Government Directive February 17, 2010, Workshop<br />Team 2<br />Easy to Implement and High Impact Ideas<br />
  2. 2. February 17, 2010<br />Open Government Directive Workshop Team 2<br />2<br />Internal: Workforce Culture, Networking, Skills<br />Complementary Concept<br />Public: Responsive, Engaging<br />
  3. 3. February 17, 2010<br />Open Government Directive Workshop Team 2<br />3<br />Idea 1:Practice what we Preach<br />Goal: <br />Improved framework for transparency, engagement, collaboration<br />Issues: <br />Distributed workforce, field locations<br />Need buy in<br />
  4. 4. February 17, 2010<br />Open Government Directive Workshop Team 2<br />4<br />Idea 1A: Rules of engagement<br />Executive-sponsorship and champions<br />Workforce awareness of responsibilities<br />Short-term<br />
  5. 5. February 17, 2010<br />Open Government Directive Workshop Team 2<br />5<br />Idea 1B: Workforce Development<br />Communities of practice<br />Top down<br />Bottom up<br />
  6. 6. February 17, 2010<br />Open Government Directive Workshop Team 2<br />6<br />Idea 1C: Technology<br />Communities of practice platform<br />Ideation tool<br />Webinars<br />Video<br />
  7. 7. February 17, 2010<br />Open Government Directive Workshop Team 2<br />7<br />Idea 2: Public Engagement Model<br />An Analogy: What Would a Business Do?<br />Start by thinking about government as a storefront. <br />You need marketing - &gt; explain what you do<br />Be easy to find/access -&gt; social media/websites<br />Make your product known and understand<br />Handle customer service <br />
  8. 8. February 17, 2010<br />Open Government Directive Workshop Team 2<br />8<br />The Process<br />Listen -&gt; Synthesize -&gt; Triage -&gt; Track -&gt; Respond -&gt; Share -&gt; Report. Monitor -&gt; <br />
  9. 9. February 17, 2010<br />Open Government Directive Workshop Team 2<br />9<br />Idea 2A: Listening Tool<br />Listening seeking input<br />Channel integration<br />Find pain points by aggregating citizen data<br />Tools to gather citizen sentiment <br />
  10. 10. February 17, 2010<br />Open Government Directive Workshop Team 2<br />10<br />Idea 2B: Pro-Active Engagement<br />Be pro-active.<br />use media monitoring to get ahead of the concerns of the public <br />Invite continued comment on initiatives<br />
  11. 11. February 17, 2010<br />Open Government Directive Workshop Team 2<br />11<br />Idea 2C: Improve Participation<br />Participation.<br />Look for policy solutions from citizens<br />Get enforcement assistance from public <br />Balance: finding the real public<br />
  12. 12. February 17, 2010<br />Open Government Directive Workshop Team 2<br />12<br />Idea 2D: Public Access<br />Accessibility. Open Up.<br />Using electronic tools for citizen outreach<br />Find innovative methods for enhancing internal and external collaboration<br />
  13. 13. February 17, 2010<br />Open Government Directive Workshop Team 2<br />13<br />Idea 2E: Measurement<br />Efficiency. Prove you are successful. <br />Streamline the ways to connect with the public<br />
  14. 14. February 17, 2010<br />Open Government Directive Workshop Team 2<br />14<br />Introducing Team 2<br />Tim Bertrand<br />Pat Bonner<br />Bill Brantley<br />Rachel Bocchino<br />Holly Davis<br />Matt Fella<br />John Kamensky<br />David Kuehn<br />Dave Lewan<br />Moshay Simpson<br />Niel Sroka<br />Elizabeth Velo<br />Jeff Walpole<br />

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