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Feedback from buyers determine the growth of your Amazon online business. A buyer always expects quality products and services for the money they spent. In other words, they look for value for their money. Negative feedback comes when expectations are not met. Handling such feedback in a right and efficient way helps us get rid of them. As the store owner, you may contact the customer, understand the concern/reason for dissatisfaction and then work immediately to solve it. Once it is solved, you can request the customer to remove the feedback that they left since now the issue is solved by you.
Professional Virtual Assistants shares the effective ways to strengthen you, in these areas to overcome your negative feedback. Following are some useful tips to avoid negative feedback.