JAM Session™ - Experience Your Requirements

The OneSpring JAM Session™ Experience Your Requirements onespring.net/jamsession

“ 68% of projects fail, run late, or are OVER budget.” - The Standish Group, 2009 Chaos Summary Report “ 70% of REWORK is attributed to correcting requirements errors.” - Meta Group “ 30% of project costs are REWORK .” - Forrester Research

The Stream Process™ is a framework for how to better innovate and collaborate using visualization.

Most SDLC methods provide a representation of the requirements late in the lifecycle that lack the experiential aspect altogether Traditional

The Stream Process™ occurs at the beginning of the lifecycle and provides stakeholders the ability to experience and validate their requirements from the start OneSpring

Accelerating the time to understanding provides a far greater return on investment 100% OneSpring Traditional 50% 0%

Designer

Analyst Designer

Analyst Producer Designer

We created the OneSpring JAM Session™ to improve the requirements elicitation and validation process A JAM Session allows stakeholders to experience their requirements

The Joint Application Modeling™ Session is comprised of these essential “ingredients”… Small Group Collaboration Rapid Iterative Design Visualization + + + Flow

Collaboration in small groups provides an effective means of problem solving within a structured environment Complex problems that go beyond the routine require the communication of shared knowledge to create viable solutions/approaches Small Group Collaboration

Small collaborative groups are well defined in their roles for the JAM Session… Producer – facilitates the experience Analyst – elicits & documents the requirements Designer – crafts the experience Business – provides the “what?” Technology – articulates the “how?”

The roles “match” the work environment and support the task flow… Analyst “Left Brain” Designer “Right Brain” Producer Facilitates Flow Business SME on “What?” IT SME on “How?” Documentation Screen Visualization Screen

“ It has long been recognized that user interfaces should be designed iteratively in almost all cases...the median improvement in overall usability was 165% from the first to the last iteration, and the median improvement per iteration was 38%...” Rapid Iterative Design - Jakob Nielsen (Nov. 1993) Iterative User Interface Design . IEEE Computer Vol. 26, No. 11 pp.32-41. The requirements cannot be fully understood until they can be experienced …

Insight – observation to gain valuable knowledge and context on the business, customer and technologies Clarity - design activities that crystallize the gathered insights to form a model of the experience Focus – socialization and measurement of the experience model to provide continuous improvement and validation

The iterative cycle allows us to rapidly visualize the “big picture”, gain stakeholder consensus and then drill-down to specific features…

From initial sketches to detailed information design, visualization incorporates the use of dynamic imagery as a means of effectively communicating requirements Visualization not only enhances a “shared understanding”, but is critical in helping stakeholders organize their thoughts and work through problems to collectively build a solution Visualization

Both the analytic and synthetic hemispheres of the brain are engaged during the visualization process Analyst “Left Brain” Documentation Designer “Right Brain” Modeling

” Flow also happens when a person’s skills are fully involved in overcoming a challenge that is just about manageable, so it acts as a magnet for learning new skills and increasing challenges. If challenges are too low, one gets back to flow by increasing them. If challenges are too great, one can return to the flow state by learning new skills.” Flow - Mihaly Csikszentmihalvi (July. 1997) Psychology Today

A key aspect to generating the Flow includes both the environment in which the JAM Session takes place and the mental investment by the stakeholders Goals are clear Feedback is immediate Balance between opportunity & capacity Concentration deepens The present is what matters Control is no problem Sense of time is altered Loss of ego Flow

The Stream Process and the JAM Session have worked successfully with numerous clients…

To learn how OneSpring can help bring clarity to your project, contact us: [email_address]

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JAM Session™ - Experience Your Requirements

by OneSpring LLC on Oct 30, 2009

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