What OMT Global have to Offer
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What OMT Global have to Offer

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    What OMT Global have to Offer What OMT Global have to Offer Presentation Transcript

    • Your High Performance Training Partner An Introduction to OMT Global What we can do for you 1
    • Your High Performance Training Partner Specialising in helping businesses reach their targets and perform at their most effective and efficient Enhance High Performance and Drive Growth •Blended Training •Project Management •Evaluation towards ROI Our Team •Headquarters in Ireland •100 Locally positioned Training Partners •25 Years, 48 Countries, 15 Languages 2 Global High Performance Training
    • Your High Performance Training Partner How OMT Global Benefits Retail Businesses Reduction in Staff Turnover of 15% Increase in Sales of up to 20% Customer Service Increase of 10%
    • Your High Performance Training Partner Our Expertise Culture • Reinforcing - Global Standards - Regional Focus - Empowered Local Actions • Providing - Skills & Knowledge - Expertise - Belief & Motivation •Ensuring alignment that improves results from the Shop Floor upwards People Focus
    • Your High Performance Training Partner A Selection of Our Clients 5
    • Your High Performance Training Partner OMT Global’s High Performance Approach
    • Your High Performance Training Partner Our Retail Offer-More than Training! 7
    • Your High Performance Training Partner Branded Programme to Enhance the Impact
    • Your High Performance Training Partner OMT Global Retail Training The Underlying Principle of Our Shop Floor Performance Improvement Programme • Staff Engagement • Customer Engagement • Robust Performance Management • Clear Goals and Targets • Leadership The Underlying Principles of a High Performance Organisation Creating Conversations that link What You Do to How You Do it
    • Your High Performance Training Partner Training and Development Processes, Tools and Local Support that drive Performance Ownership Across your Shop Floor What OMT Global Retail Training Entails • Delivered by Local OMT Training Consultants in the local language via blended learning formats, Shop Floor Bites, Classroom Sessions, M-Learning, E-Learning, Coaching. Certify Your Trainer s
    • Your High Performance Training Partner What OMT Global Retail Training Delivers A simple ‘Traffic Light Snapshot’ from which you can: • Engage in focused performance conversations • Drive ownership of on-going actions on the shop floor to continually increase sales Which in turn builds a High Performance Organisation where: • Staff are engaged at all levels • Staff Turnover is reduced by up to 15% • Ownership of Performance is embedded at all levels • Sales and Customer Service metrics grow by up to 20%
    • Your High Performance Training Partner Everyone Plays their Part Management Develop and Manage the Performance of Sales Agents OMT
    • Your High Performance Training Partner 13 Embedding Your Management Principles Evaluating Performance Effective Leadership Supervisor as Trainer, with a focus on Continuous Development and Performance Improvement of Sales Agents RULES to underpin all Sales Skills and Activity 2. Sales Academy Philosophy Based on your Core Principles
    • Your High Performance Training Partner Key Success Factors Increase Sales in Line with Strategic Objectives
    • Your High Performance Training Partner • Engaged at the beginning of the ‘OMT Retail Training Programme’ planning process, the TC will continue to stay in regular contact with Shop Managers and Supervisors via scheduled site visits and monthly phone / Skype coaching • The amount of In-Shop Support required at any given location will be driven by the number of staff and by the strategic priority of the location • Regular contact over the next 12 months will be provided to embed the behaviour change required on the Shop Floor • The TC will be in regular contact with key stakeholders to inform them of progress OMT Training Consultant (TC) Support Note: this level of support will then lessen significantly, shifting to monitoring performance and auditing standards 15 15
    • Your High Performance Training Partner • Checklists to be completed daily • List of Current Top Sellers, Slow Movers and Promotions • ‘On-going’ Shop Floor Observation and Assessment Form for every one of my assigned Sales Agents • My Monthly Team Training Plan/Record • The Shop Training Plan • This Month’s Shop Floor Modular Training Guides • The Current Hot Message 4. Support Processes and Tools Shop Floor tools- Supervisor’s Team Development Pack Giving the Supervisor practical tools they can take out of the back office and onto the shop floor 16 16
    • Your High Performance Training Partner For further information, please contact: OMT Global Lonsdale House National Technology Park Limerick Ireland Tel: +353 61 333 640 Ireland Tel: +44 845 604 1768 UK Tel: +1 610 389 7559 USA Tel: +86 1381 7384 834 Web: www.omtglobal.com www.retailcanvas.co www.talentcanvas.co Email:info@omtglobal.com OMT Global @OMT__HQ 17