Non verbal communication bc

1,964 views
1,892 views

Published on

A PPT regarding Non-Verbal Communication_Brief description

0 Comments
2 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
1,964
On SlideShare
0
From Embeds
0
Number of Embeds
25
Actions
Shares
0
Downloads
126
Comments
0
Likes
2
Embeds 0
No embeds

No notes for slide

Non verbal communication bc

  1. 1. Non verbal Communication Presented by: Joyce Omid Hamid Wellcome
  2. 2. Communication in general is process of sending and receiving messages that enables humans to share knowledge, attitudes, and skills. Although we usually identify communication with speech, communication is composed of two dimensions - verbal and nonverbal .
  3. 3. <ul><li>Non-verbal communication includes facial expressions, eye contact, tone of voice, body posture and motions, and positioning within groups. It may also include the way we wear our clothes or the silence we keep. </li></ul>
  4. 4. Categories <ul><li>Physical . This is the personal type of communication. It includes facial expressions, tone of voice, sense of touch, sense of smell, and body motions. </li></ul>
  5. 5. <ul><li>Aesthetic . This is the type of communication that takes place through creative expressions: playing instrumental music, dancing, painting and sculpturing. </li></ul>
  6. 6. Signs <ul><li>Use of various signs in non verbal communication </li></ul>
  7. 7. <ul><li>Symbolic . This is the type of communication that makes use of religious, status, or ego-building symbols. </li></ul>
  8. 8. Facial Expressions <ul><li>Face is the index of Mind </li></ul><ul><li>The eyes, the lips and the muscles express many feelings </li></ul><ul><li>It can also be deceived by manipulation </li></ul>
  9. 9. The Eyes <ul><li>Stare or fixed gaze suggest involvement or wonder or eye disapproval. </li></ul><ul><li>Raised looks show dominance. </li></ul><ul><li>Downcast looks suggest weakness and submission </li></ul><ul><li>Direct eye contact communicates honesty, transparency and neutral attitude. </li></ul>
  10. 10. Gestures and Postures <ul><li>Positive Gestures </li></ul><ul><li>Open Palms </li></ul><ul><li>Eye-to-eye confrontation </li></ul><ul><li>Smile </li></ul><ul><li>Equal Handshake </li></ul><ul><li>Postures </li></ul><ul><li>Standing position </li></ul><ul><li>Walking style </li></ul><ul><li>Hand Movements </li></ul>
  11. 11. So What Does This Mean? <ul><li>Can I help! </li></ul><ul><li>Trust me! </li></ul><ul><li>You’re in good hands! </li></ul><ul><li>Helping Hand </li></ul>
  12. 12. So What Does This Mean? <ul><li>So tell me more! </li></ul><ul><li>Open </li></ul><ul><li>Accepting </li></ul><ul><li>Welcoming </li></ul>
  13. 13. Reference: 1. Urmila Rai, Business communication, ninth edition, Himalaya Publishing House (2007) 2. Urmila Rai,Bussiness Communication, fourth edition, Himalaya Publishing house(1992) 3. Kitty O.Locker, Bussiness Communication, third edition, McGraw Publishing, (2007) 4. www.google.com/Wikipedia 5. www.bartleby.com 6. www.goalstep.com

×