Successful Implementation of an EPM Tool in heterogenious Project Landscapes<br />Challenges, Success Factors and Learning...
Mai 11, 2011<br />Presentation title<br />2<br />Who plans to implement an EPM Software?<br />
PPMO Implementations – the last years<br />Mai 11, 2011<br />Presentation title<br />3<br />
Mai 11, 2011<br />Presentation title<br />4<br />Agenda<br />The Borealis Group<br />The Project & Programme Management Of...
Borealis at a Glance<br />Leading provider of chemical and innovative plastics solutions <br />Mai 11, 2011<br />Presentat...
Borealis at a Glance<br />Leading provider of chemical and innovative plastics solutions that create value for society<br ...
Borealis and Borouge locations<br />Borealis locations<br />Customer Service Centres/ Representative Offices: Abu Dhabi (U...
Global Polyolefin Producers 2009: Borealis 9th in World and 2nd in Europe<br />Nameplate capacity 2009, ktpa<br />World<br...
Key Figures 2008-2010<br />
Providing Solutions in Polyolefins<br />Infrastructure<br />Advanced Packaging<br />Mobility<br />
…and Base Chemicals<br />phenol & acetone<br />Phenol and Acetone<br />Feedstocks and Olefins<br />Fertilizer<br />Melamin...
Location of the PM Functions<br />CEO Mark Garrett<br />CFO Daniel Shook<br />EVPPolyolefinsGerd Löbbert<br />EVPBase Chem...
Vision of Borealis as a „Nimble Project-Driven Organization“<br />Mai 11, 2011<br />Presentation title<br />13<br />„Too m...
Mai 11, 2011<br />Presentation title<br />CEO/ Innotech<br />Bsn Support<br />Operations<br />Base Chemical<br />PO<br />M...
PM Minimum Standard<br />Single PM &<br />Portfolio Mgmt.<br />Continuous Improvement- The Borealis Way(TBW)<br />“Clarity...
Mai 11, 2011<br />Presentation title<br />16<br />Focus:Implementation!<br />
EPM Tool Implementation<br />Challenges and Success Factors<br />Mai 11, 2011<br />Presentation title<br />17<br />
Challenges and Success Factors<br />Mai 11, 2011<br />Presentation title<br />18<br />
Challenges and Success Factors<br />Mai 11, 2011<br />Presentation title<br />19<br />
EPM Models and market studies structure thoughts and helped us to select the right tool<br />Mai 11, 2011<br />Presentatio...
 Visualization of context</li></ul>Source: EPM Studie, Uni Paderborn<br />
Purposeofthetool? Whichdata?<br />Mai 11, 2011<br />Presentation title<br />Clarity(EPM Tools)<br />SCOPE<br />ProjectGove...
Wechose CA ClarityasonestandardLeading Edge EPM toolfor Borealis<br />Mai 11, 2011<br />Presentation title<br />22<br />Ma...
Challenges and Success Factors<br />Mai 11, 2011<br />Presentation title<br />23<br />
Asset InvestProjects<br />InnovationProjects<br />ITS Projects<br />BusinessProjects<br />Operations/TBWProjects<br />Deta...
Mai 11, 2011<br />Presentation title<br />25<br />Clarity EPM software offers a broad variety of functionalities<br />Inte...
Linked to active directory
Web frontend</li></li></ul><li>Current implementation consists of 3 partitions for various project types<br />Mai 11, 2011...
Overview about the three Clarity Partitions in Borealis<br />Mai 11, 2011<br />Presentation title<br />27<br /> Specific m...
Starting point with Clarity is getting an overview about projects <br />Mai 11, 2011<br />Presentation title<br />28<br />...
Mai 11, 2011<br />Presentation title<br />29<br />Examples of main reports generated by Clarity<br />Project Portfolio Rep...
Project Charter – Created automatically based on Clarity data<br />Mai 11, 2011<br />Presentation title<br />30<br />
Project Status Report – 4 Pages for PM, PO, SC<br />Mai 11, 2011<br />Presentation title<br />31<br />
Project List Overview – Reporting Elements<br />Mai 11, 2011<br />Presentation title<br />32<br />BACKUP<br />Project Bene...
STEP 1<br />STEP 1<br />STEP 1<br />Specification & PrototypingProject<br /> Workshops <br /> Time & Material<br />Result:...
Challenges and Success Factors<br />Mai 11, 2011<br />Presentation title<br />34<br />
Next step is using tools for PM’s and Management (Portfolio)<br />Mai 11, 2011<br />Presentation title<br />35<br />2<br /...
Portfolio Management – BUMY Portlets<br />Mai 11, 2011<br />Presentation title<br />36<br />
Extensions implemented as appendices in Inno and ITS partition<br />Mai 11, 2011<br />Presentation title<br />37<br />Inno...
Project lifecycle : ITS – Specific Gates are reflected as “Milestones”<br />Mai 11, 2011<br />Presentation title<br />38<b...
Focus should be set on Change Management, not Tool Features<br />Printed Booklets “Clarity Manual” and “Best Practice Pape...
My Learnings<br />Mai 11, 2011<br />Presentation title<br />40<br />
Challenges and Success Factors<br />Mai 11, 2011<br />Presentation title<br />41<br />
Mai 11, 2011<br />Presentation title<br />42<br />  Most Tools Fit For Your Purpose<br />http://www.flickr.com/photos/dona...
Mai 11, 2011<br />Presentation title<br />43<br />  Involvement of All Relevant   Stakeholders<br />http://www.flickr.com/...
VendorPresentations„Feelit!“<br />http://www.freedigitalphotos.net/images/view_photog.php?photogid=2125<br />
 “Gut Feeling”<br />Cost<br />Easy to customize  <br />Images: Ambro, scottchan / FreeDigitalPhotos.net<br />http://www.fr...
Challenges and Success Factors<br />Mai 11, 2011<br />Presentation title<br />46<br />
ImplementationPartner:Small was beautiful!<br />
Mai 11, 2011<br />Presentation title<br />48<br /> „Stick to Tool Standards“<br />
Mai 11, 2011<br />Presentation title<br />49<br /> „Start simple!“<br />then…developfurther…<br />
Mai 11, 2011<br />Presentation title<br />50<br />Use 2-step „Staircase“ approach<br />
Challenges and Success Factors<br />Mai 11, 2011<br />Presentation title<br />51<br />
Implementanddevelopwheretheneedsare!<br />http://www.flickr.com/photos/53970009@N08/5182250331/<br />
Watch out forgrowingcomplexity (Central Governance!) <br />Image: FreeDigitalPhotos.net<br />
Mai 11, 2011<br />Presentation title<br />54<br />Focus on Behaviour not Technology<br />
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Successful Implementation of an Enterprise Project Management Tool in heterogeneous project environment

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Presentation at the PM Focus Conference - Wuerzburg, Germany - 11 May 2011

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  • Service Funktionensichernnicht die Nachhaltigkeit und Akzeptanz des PMO’sNotwendig, abernichtzentral!
  • - Hobbs Studie 2007: 50% Unternehmenschätzen PMO wert, 50% stellen PMO in Frage- Nur 50% der PMO’s habenProgramm/ Portfolio-Rollen- Primär Service-Funktion, kaumEntscheidungsrechte
  • Successful Implementation of an Enterprise Project Management Tool in heterogeneous project environment

    1. 1. Successful Implementation of an EPM Tool in heterogenious Project Landscapes<br />Challenges, Success Factors and Learnings<br />Würzburg, May 2011<br />
    2. 2. Mai 11, 2011<br />Presentation title<br />2<br />Who plans to implement an EPM Software?<br />
    3. 3. PPMO Implementations – the last years<br />Mai 11, 2011<br />Presentation title<br />3<br />
    4. 4. Mai 11, 2011<br />Presentation title<br />4<br />Agenda<br />The Borealis Group<br />The Project & Programme Management Office<br />The Borealis Needs, Challenges and Implementation Approach<br />My Learnings<br />
    5. 5. Borealis at a Glance<br />Leading provider of chemical and innovative plastics solutions <br />Mai 11, 2011<br />Presentation title<br />5<br />
    6. 6. Borealis at a Glance<br />Leading provider of chemical and innovative plastics solutions that create value for society<br />More than 50 years of experience <br />Unique Borstar® technology to develop polyolefin solutions that are tailored to customers’ needs<br />5,100 employees in over 20 countries<br />Ownership 64% IPIC / 36% OMV<br />Joint venture in Middle East and Asia: Borouge (Abu Dhabi)<br />
    7. 7. Borealis and Borouge locations<br />Borealis locations<br />Customer Service Centres/ Representative Offices: Abu Dhabi (UAE), Austria, Belgium, Finland, Hungary, Italy, Singapore, Turkey, United States<br />Production Plants: Austria, Belgium, Brazil, Finland, Germany, Italy, Sweden, United States<br />Innovation Centres: Austria, Finland, Sweden<br />Head Office: Austria<br />Borouge locations<br />Sales Offices/ Representative Offices: Abu Dhabi (UAE), Australia, China, India, Lebanon, New Zealand, Singapore<br />Production Plants: Ruwais, Abu Dhabi (UAE); China<br />Logistics Hubs: Abu Dhabi, China, Singapore<br />Head Offices: Abu Dhabi, Singapore<br />
    8. 8. Global Polyolefin Producers 2009: Borealis 9th in World and 2nd in Europe<br />Nameplate capacity 2009, ktpa<br />World<br />Europe<br />Source: Borealis/CMAI<br />Copyright © 2009 Borealis AG<br />
    9. 9. Key Figures 2008-2010<br />
    10. 10. Providing Solutions in Polyolefins<br />Infrastructure<br />Advanced Packaging<br />Mobility<br />
    11. 11. …and Base Chemicals<br />phenol & acetone<br />Phenol and Acetone<br />Feedstocks and Olefins<br />Fertilizer<br />Melamine<br />
    12. 12. Location of the PM Functions<br />CEO Mark Garrett<br />CFO Daniel Shook<br />EVPPolyolefinsGerd Löbbert<br />EVPBase ChemicalsMarkku Korvenranta<br />DeputyCEO<br />Herbert Willerth<br />Operations<br />InnoTech<br />Group Controlling<br />Middle East & Asia<br />ProductManagement & Supply Chain<br />Feedstock, Olefins& Energy<br />Projects &Technical Support<br />OPEX/AssetDevelopment PO<br />IT & FinancialServices<br />Strategy & Group Development<br />Phenol <br />Wire & Cable<br />Senior ProjectDirectors<br />OPEX/AssetDevelopment HC<br />Decision Support<br />Human Resources<br />Pipe <br />Melamine<br />Treasury <br />Communications<br />Plant Availability& Engineering<br />Mobility<br />OPEX/AssetDevelopment M&F<br />Fertilizer<br />Internal Audit<br />Film & Fibre<br />Legal<br />Sourcing<br />HSE<br />Moulding<br />CommercialExcellence<br />Group Tax<br />Quality<br />ProgrammeOffice<br />
    13. 13. Vision of Borealis as a „Nimble Project-Driven Organization“<br />Mai 11, 2011<br />Presentation title<br />13<br />„Too many projects“<br />„Not enough resources“<br />„No/bad implementation“<br />PX<br />Owner<br />Project Manager<br />„Unclear project goals“<br />Large Invest Projects<br />Project Excellence<br />Initiatives<br />Sponsor<br />TBW<br />Procedures<br />Innovation Projects<br />„Unclear tasks frommanagement“<br />IT Projects<br />Policies<br />PTW<br />Project Standards<br />Project Handbooks<br />CON-001<br />Nimblicity!<br />Implementation Tracking<br />„No acceptancein business“<br />„Bad project result“<br />„Moving target“<br />„All issues priority A“<br />
    14. 14. Mai 11, 2011<br />Presentation title<br />CEO/ Innotech<br />Bsn Support<br />Operations<br />Base Chemical<br />PO<br />MEA<br />Deputy CEO/ (CEO)<br />Borealis Group PPMO<br />PM-Pool<br />PPMO Core functions<br />„Give PMs a home“<br />Asset Invest Portf.<br />Business Portf.<br />TBW Portf.<br />Innovation Portf./Projects<br />IT Portf./Projects<br />Project & PortfolioManagers<br />Project Coordinators<br />Individ. projectsand programs<br />14<br />
    15. 15. PM Minimum Standard<br />Single PM &<br />Portfolio Mgmt.<br />Continuous Improvement- The Borealis Way(TBW)<br />“Clarity”,<br />Enterprise PM Software<br />PM@Borealis<br />Project Assessment,<br />Project Hours<br />PM Community,<br />Borena Infos<br />PM Training Program<br />and Career Path<br />ProjectExcellenceInitiative<br />PPMO Activities<br />
    16. 16. Mai 11, 2011<br />Presentation title<br />16<br />Focus:Implementation!<br />
    17. 17. EPM Tool Implementation<br />Challenges and Success Factors<br />Mai 11, 2011<br />Presentation title<br />17<br />
    18. 18. Challenges and Success Factors<br />Mai 11, 2011<br />Presentation title<br />18<br />
    19. 19. Challenges and Success Factors<br />Mai 11, 2011<br />Presentation title<br />19<br />
    20. 20. EPM Models and market studies structure thoughts and helped us to select the right tool<br />Mai 11, 2011<br />Presentation title<br />20<br />M Model – Uni Paderborn<br /><ul><li> Identification of major needs
    21. 21. Visualization of context</li></ul>Source: EPM Studie, Uni Paderborn<br />
    22. 22. Purposeofthetool? Whichdata?<br />Mai 11, 2011<br />Presentation title<br />Clarity(EPM Tools)<br />SCOPE<br />ProjectGovernance<br />CollaborationTools(Sharepoint, etc.)<br />Project Collaboration<br />ProjectManagement<br />ProjectContent<br />21<br />
    23. 23. Wechose CA ClarityasonestandardLeading Edge EPM toolfor Borealis<br />Mai 11, 2011<br />Presentation title<br />22<br />Magic Quadrant – IT EPM Software 2010<br />Leading EPM Tool (Gartner 2010)<br />Stableandtrustworthyprovider (CA)<br /> Standard Software (Configurationandcustomizingonly) withbroadfunctionality<br />ExternalImplementationandmaintenancepartnersavailable<br />Source: Gartner, June 2010<br />
    24. 24. Challenges and Success Factors<br />Mai 11, 2011<br />Presentation title<br />23<br />
    25. 25. Asset InvestProjects<br />InnovationProjects<br />ITS Projects<br />BusinessProjects<br />Operations/TBWProjects<br />Detailed project standards<br />Borealis Project Policy<br />(Basic Principles and Concepts)<br />PM Minimum Standard<br />(Single Project Management + Project Portfolio Management)<br />Groupwide PMMinimum Standard<br />Project Management Institute<br />(PMBOK)<br />One External Basis<br />The Basics must berightbeforeyoustart…<br />
    26. 26. Mai 11, 2011<br />Presentation title<br />25<br />Clarity EPM software offers a broad variety of functionalities<br />Interfaces<br />SharepointSAPExcel<br />ClarityStudio<br />(Customizing, ConfigurationTool)<br />Portfolio Manager<br />Idea/DemandManager<br />ProjectManager<br />ResourceManager<br />FinancialManager<br />Process/ WorkflowManager<br />Clarity Core System<br />Collaboration<br />DocumentManagement<br />Web Access Portal<br />Reporting andAnalysis<br />Clarity Basic Architecture<br />In addition:<br /><ul><li>Interface to Sharepoint
    27. 27. Linked to active directory
    28. 28. Web frontend</li></li></ul><li>Current implementation consists of 3 partitions for various project types<br />Mai 11, 2011<br />Presentation title<br />26<br />All Innotech managed Development projects AND BU Projects<br />Special Innovation Process Requirements<br />All ITS projects <br />Special ITS Process Requirements<br />All “other” projects <br />BUMY Customer Projects (special project template)<br />PM Minimum Standard<br />BUMY specific project family template<br />
    29. 29. Overview about the three Clarity Partitions in Borealis<br />Mai 11, 2011<br />Presentation title<br />27<br /> Specific master data/ roles<br /> Reporting attachments (add-on pages)<br /> Advanced Financial Reporting/ SAP interface<br /> Advanced Resource Management Functionality<br />R&D Projects“Inno Partition”<br />IT Projects“ITS Partition”<br />Minimum Standard– Business+TBWProjects“B Partition”<br /> Project master data/ schedule, project roles/ staffing<br /> Minimum Project workflows (Approval, Change Request, Closing)<br /> Minimum Project Reporting (Project List Overview, Project Status Report)<br />One Project Database<br />
    30. 30. Starting point with Clarity is getting an overview about projects <br />Mai 11, 2011<br />Presentation title<br />28<br />1<br />Basic Functionality<br />Project Overview<br /> Project Master Data (Planning)<br /> Project Status Updates (Milestones, Trafficlights)<br />Status Reports<br />Project Charter<br />Project List Overview<br />
    31. 31. Mai 11, 2011<br />Presentation title<br />29<br />Examples of main reports generated by Clarity<br />Project Portfolio Reporting<br />Single Project Governance<br />Single Project Reporting<br />Project List Overview<br />Single ProjectStatus Report<br />Project Charter<br />Project List Remarks<br />Change Request<br />
    32. 32. Project Charter – Created automatically based on Clarity data<br />Mai 11, 2011<br />Presentation title<br />30<br />
    33. 33. Project Status Report – 4 Pages for PM, PO, SC<br />Mai 11, 2011<br />Presentation title<br />31<br />
    34. 34. Project List Overview – Reporting Elements<br />Mai 11, 2011<br />Presentation title<br />32<br />BACKUP<br />Project Benefits/ <br />Financials/Resources<br />General Information/<br />Responsibles<br />Project Name<br />Sub Phase<br />Country<br />TBW Project (y/n)<br />Project Owner<br />Project Manager<br />Project Status<br />Project Timeline<br />
    35. 35. STEP 1<br />STEP 1<br />STEP 1<br />Specification & PrototypingProject<br /> Workshops <br /> Time & Material<br />Result: SpecificationDocument<br />STEP 2<br />STEP 2<br />STEP 2<br />Implementation Project<br /> Fixed Price Offer<br /> Chance to change partner<br />Done<br />“2-Step Staircase” Approach – handling of Implementation Partners <br />Mai 11, 2011<br />Presentation title<br />33<br />http://www.flickr.com/photos/ctarchives/4110192986/in/photostream/<br />
    36. 36. Challenges and Success Factors<br />Mai 11, 2011<br />Presentation title<br />34<br />
    37. 37. Next step is using tools for PM’s and Management (Portfolio)<br />Mai 11, 2011<br />Presentation title<br />35<br />2<br />1<br />Basic Functionality<br />Project Overview<br />Extended Functionality<br />Project Management<br /> Detailed Workpackage planning<br /> Risk Tracking<br /> Issue Tracking<br /> KPI’s<br /> Project Master Data (Planning)<br /> Project Status Updates (Milestones, Trafficlights)<br />Gantt Charts<br />Status Reports<br />Project Charter<br />Resource Overview<br />Project List Overview<br />
    38. 38. Portfolio Management – BUMY Portlets<br />Mai 11, 2011<br />Presentation title<br />36<br />
    39. 39. Extensions implemented as appendices in Inno and ITS partition<br />Mai 11, 2011<br />Presentation title<br />37<br />Inno 3rd page<br />Basic Project Charter<br />ITS 3rd page<br />
    40. 40. Project lifecycle : ITS – Specific Gates are reflected as “Milestones”<br />Mai 11, 2011<br />Presentation title<br />38<br />
    41. 41. Focus should be set on Change Management, not Tool Features<br />Printed Booklets “Clarity Manual” and “Best Practice Papers” with step-by-step instructions<br />“Give-aways” (Mousepads, Post-It, …)<br />(Virtual) Classroom Trainings<br />Internal – combined with PM Standards Trainings<br />New Features – “Info Hours” (Dial-In)<br />Helpdesk Function<br />LISTEN!!!!!!!!<br />Mai 11, 2011<br />Presentation title<br />39<br />
    42. 42. My Learnings<br />Mai 11, 2011<br />Presentation title<br />40<br />
    43. 43. Challenges and Success Factors<br />Mai 11, 2011<br />Presentation title<br />41<br />
    44. 44. Mai 11, 2011<br />Presentation title<br />42<br /> Most Tools Fit For Your Purpose<br />http://www.flickr.com/photos/donaldmacleod/3439612846/<br />
    45. 45. Mai 11, 2011<br />Presentation title<br />43<br /> Involvement of All Relevant Stakeholders<br />http://www.flickr.com/photos/liangjinjian/3473672089/sizes/l/in/photostream/<br />
    46. 46. VendorPresentations„Feelit!“<br />http://www.freedigitalphotos.net/images/view_photog.php?photogid=2125<br />
    47. 47. “Gut Feeling”<br />Cost<br />Easy to customize <br />Images: Ambro, scottchan / FreeDigitalPhotos.net<br />http://www.freedigitalphotos.net/images/view_photog.php?photogid=809<br />http://www.flickr.com/photos/ngillis/4686297863/sizes/l/in/photostream/<br />
    48. 48. Challenges and Success Factors<br />Mai 11, 2011<br />Presentation title<br />46<br />
    49. 49. ImplementationPartner:Small was beautiful!<br />
    50. 50. Mai 11, 2011<br />Presentation title<br />48<br /> „Stick to Tool Standards“<br />
    51. 51. Mai 11, 2011<br />Presentation title<br />49<br /> „Start simple!“<br />then…developfurther…<br />
    52. 52. Mai 11, 2011<br />Presentation title<br />50<br />Use 2-step „Staircase“ approach<br />
    53. 53. Challenges and Success Factors<br />Mai 11, 2011<br />Presentation title<br />51<br />
    54. 54. Implementanddevelopwheretheneedsare!<br />http://www.flickr.com/photos/53970009@N08/5182250331/<br />
    55. 55. Watch out forgrowingcomplexity (Central Governance!) <br />Image: FreeDigitalPhotos.net<br />
    56. 56. Mai 11, 2011<br />Presentation title<br />54<br />Focus on Behaviour not Technology<br />
    57. 57. Mai 11, 2011<br />Presentation title<br />55<br />Thank you!<br />Dr. Oliver MackHead of PPMOBorealis AG<br />Präsentation auf:<br />www.projektwelten.at<br />
    58. 58. Mai 11, 2011<br />Presentation title<br />56<br />End of presentation<br />Dr. Oliver Mack<br />May 2011<br />The information contained herein is to our knowledge accurate and reliable as of the date of publication. Borealis extends no warranties and makes no representations as to the accuracy or completeness of the information contained herein, and assumes no responsibility regarding the consequences of its use or for any printing errors.<br />

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