Soft Format 2006

E-Commerce Trends E-commerce is becoming an integral profit source for virtually any business E-commerce is the fastest growing sales channel Online s ales grew almost 5 times in 5 years They are estimated to quadruple by 2010 Demand has been answered with hundreds of e-commerce solutions Which solution should you select? 2000 2001 2002 2003 2004 2005 2006 % of e-commerce sales of total U.S. retail sales 2008 2010 0,6 1,2 1,3 1,6 2,0 2,2 2,6 10 12

E-commerce is becoming an integral profit source for virtually any business

E-commerce is the fastest growing sales channel

Online s ales grew almost 5 times in 5 years

They are estimated to quadruple by 2010

Demand has been answered with hundreds of e-commerce solutions

Which solution should you select?

Do you know what you will need in 1 year, 2 years and even 5 years? Do you want to differentiate yourself from competitors? How flexible does your solution need to be? How simple does it need to be to use? Can you make changes to your business process so that it will work with the solution? Select the product that fits your company vision in 3-5 years Don’t let technology manage the company and limit the company growth Make sure that the solution can be ad-hoc changed to fit the constantly changing business requirements Is it easy to use? Will you require a technical person to manage it? Select a company that provides the complete service No finger-pointing, your partners is responsible for everything Has a track record of providing innovative value-added services (thinking in and out of box) Making the Right Choice

Do you know what you will need in 1 year, 2 years and even 5 years?

Do you want to differentiate yourself from competitors?

How flexible does your solution need to be?

How simple does it need to be to use?

Can you make changes to your business process so that it will work with the solution?

Select the product that fits your company vision in 3-5 years

Don’t let technology manage the company and limit the company growth

Make sure that the solution can be ad-hoc changed to fit the constantly changing business requirements

Is it easy to use? Will you require a technical person to manage it?

Select a company that provides the complete service

No finger-pointing, your partners is responsible for everything

Has a track record of providing innovative value-added services (thinking in and out of box)

Turnkey Delivery Everything required is provided to market, sell and ship Intuitive Anyone can manage the site and back office Customizable There are no limitations when designing the look and feel of the product and e-store – be unique Scalable You’ll never grow of your e-commerce– it can grow as your business grows Configurable Use what modules you require for you business The Right Choice COMMERCIA: PREMIUM E-COMMERCE SOLUTIONS WITH UNIQUE ADVANTAGES

Turnkey Delivery

Everything required is provided to market, sell and ship

Intuitive

Anyone can manage the site and back office

Customizable

There are no limitations when designing the look and feel of the product and e-store – be unique

Scalable

You’ll never grow of your e-commerce– it can grow as your business grows

Configurable

Use what modules you require for you business

COMMERCIA: PREMIUM E-COMMERCE SOLUTIONS WITH UNIQUE ADVANTAGES

Main subsystems

Extended Content Management platform; WYSIWYG online editor; Flexible skinning for assuring your unique look and feel; Online role-based file library for documents, images and media; Multilingual and multiple currencies; Seasonal scheduling of the website design; Customizable website structure; Web-based menu and pages management; Search Engine Optimization Tools; Google Analytics Support. Powerful business intelligence capabilities; Real-time reporting; Web-based access to the information; Easy-to-use reporting templates builder; Customizable Decision Support System fully integrated with Company online back office; Ability to export information to MS Word, MS Excel, PDF, HTML, XML for further integration to the external systems.

Extended Content Management platform;

WYSIWYG online editor;

Flexible skinning for assuring your unique look and feel;

Online role-based file library for documents, images and media;

Multilingual and multiple currencies;

Seasonal scheduling of the website design;

Customizable website structure;

Web-based menu and pages management;

Search Engine Optimization Tools;

Google Analytics Support.

Powerful business intelligence capabilities;

Real-time reporting;

Web-based access to the information;

Easy-to-use reporting templates builder;

Customizable Decision Support System fully integrated with Company online back office;

Ability to export information to MS Word, MS Excel, PDF, HTML, XML for further integration to the external systems.

Customizable look and feel of your store; Live inventory tracking; Role-based and categories-based structure; User-friendly navigation system; Public ratings, reviews and comments ability; Easy-to-use shopping cart; Up selling Tools (Special, Featured, Who Bought That Also Bought, associated products) and other; Recurring purchase support, Online setup of merchant and shipment accounts; Flexible product structure and custom settings subsystem; Customizable SKU and measurement units policy. Web-based orders management; Return Merchandise Authority management; Phone purchase support; Role-based access to orders; Automated recurring orders creation; Customizable structure of the orders; Orders statuses, payments and shipments management.

Customizable look and feel of your store;

Live inventory tracking;

Role-based and categories-based structure;

User-friendly navigation system;

Public ratings, reviews and comments ability;

Easy-to-use shopping cart;

Up selling Tools (Special, Featured, Who Bought That Also Bought, associated products) and other;

Recurring purchase support,

Online setup of merchant and shipment accounts;

Flexible product structure and custom settings subsystem;

Customizable SKU and measurement units policy.

Web-based orders management;

Return Merchandise Authority management;

Phone purchase support;

Role-based access to orders;

Automated recurring orders creation;

Customizable structure of the orders;

Orders statuses, payments and shipments management.

Wishlist management; Trouble Tickets management; Support Desk; Customer Relationships Management; Notes Management; Newsletters Management; Customers Groups Management; FAQs and Business Materials Management. Customizable billing policy; Automated invoicing; Custom formats for invoices (PDF, HTML formats supported); Online billing periods management; Set of billing reports; Online billing units management; Customizable policy of billing setup; Automated backorders processing. Internal e-mail system; Web based address book; SKYPE, MSN, Google Talk, ICQ integration; Live chat integration capability; Mass mailing functionality with newsletter template designer; Blogging capability; Guest Book and Ratings ability.

Wishlist management;

Trouble Tickets management;

Support Desk;

Customer Relationships Management;

Notes Management;

Newsletters Management;

Customers Groups Management;

FAQs and Business Materials Management.

Customizable billing policy;

Automated invoicing;

Custom formats for invoices (PDF, HTML formats supported);

Online billing periods management;

Set of billing reports;

Online billing units management;

Customizable policy of billing setup;

Automated backorders processing.

Internal e-mail system;

Web based address book;

SKYPE, MSN, Google Talk, ICQ integration;

Live chat integration capability;

Mass mailing functionality with newsletter template designer;

Blogging capability;

Guest Book and Ratings ability.

Real-time payments support; Online credit cards payments VISA, MAESTRO, MasterCard, American Express, Dining Club; Over 50 payment gateways supported and flexible to add more when needed; E-Wallet payments support (PayPal, Google Checkout, interface for adding other e-wallets); ACH payments support; Manual payments processing support (cash, checks); Online transaction history; Partial payments support. Manual and automated shipments processing; Integration with FedEx, DHL, UPS, USPS, shipping interface for further integration; Configurable set of shipment-related services (packing and handling fixed price, automated estimation of delivery cost and time); Customizable set of packages for shipments calculation; Shipments labels and packing slips prints; Barcode integration capability.

Real-time payments support;

Online credit cards payments VISA, MAESTRO, MasterCard, American Express, Dining Club;

Over 50 payment gateways supported and flexible to add more when needed;

E-Wallet payments support (PayPal, Google Checkout, interface for adding other e-wallets);

ACH payments support;

Manual payments processing support (cash, checks);

Online transaction history;

Partial payments support.

Manual and automated shipments processing;

Integration with FedEx, DHL, UPS, USPS, shipping interface for further integration;

Configurable set of shipment-related services (packing and handling fixed price, automated estimation of delivery cost and time);

Customizable set of packages for shipments calculation;

Shipments labels and packing slips prints;

Barcode integration capability.

Customizable SKU profile; Online SKU receipts management; Multiple accounting principles support (LIFO, FIFO, WAC) Multiple warehouses support; RMA warehouse support; Configurable Out-Of-Stock actions; Minimum quantity achieved notifications; Ability for barcode integration; Custom business process implementation capability; Integration with other systems ability. Online vendors management; Online vendor access to manage their SKUs; Customizable vendor back office; Advanced vendor-specific reporting; Real-time notification on warehouse fulfill requirements.

Customizable SKU profile;

Online SKU receipts management;

Multiple accounting principles support (LIFO, FIFO, WAC)

Multiple warehouses support;

RMA warehouse support;

Configurable Out-Of-Stock actions;

Minimum quantity achieved notifications;

Ability for barcode integration;

Custom business process implementation capability;

Integration with other systems ability.

Online vendors management;

Online vendor access to manage their SKUs;

Customizable vendor back office;

Advanced vendor-specific reporting;

Real-time notification on warehouse fulfill requirements.

Business rules for automated discounts, free gifts, associated discount; Discount Coupons Management; Gift certificates management and sales; Branded gift certificate templates management; Up selling tools in the catalog; Users targeting and automated newsletters; Suggestive selling; Points system; Contests and Promo events online organization ability. Multiple types of affiliate programs (sales commission, connection bonus, cross-selling, gift system, cross-promo); Flexible approach to setting up the award rules; Banners Management Subsystem; Possibility to build personal branded sites for resellers; Products sharing enabled; Promo codes for affiliates; Customizable affiliate Backoffice.

Business rules for automated discounts, free gifts, associated discount;

Discount Coupons Management;

Gift certificates management and sales;

Branded gift certificate templates management;

Up selling tools in the catalog;

Users targeting and automated newsletters;

Suggestive selling;

Points system;

Contests and Promo events online organization ability.

Multiple types of affiliate programs (sales commission, connection bonus, cross-selling, gift system, cross-promo);

Flexible approach to setting up the award rules;

Banners Management Subsystem;

Possibility to build personal branded sites for resellers;

Products sharing enabled;

Promo codes for affiliates;

Customizable affiliate Backoffice.

Full tracking of information on: Work with the system; Purchases of the customers; Promo campaigns efficiency; Sales Efficiency; Customers Preferences; Most popular products; Targeted customer portraying And much more… Role-based security model; PCI/CISP software requirements compliance; Full audit trail of all events in the system; Strong encryption of the personal data; Customizable role structure; Role-Based access to information; High external fetch protection.

Full tracking of information on:

Work with the system;

Purchases of the customers;

Promo campaigns efficiency;

Sales Efficiency;

Customers Preferences;

Most popular products;

Targeted customer portraying

And much more…

Role-based security model;

PCI/CISP software requirements compliance;

Full audit trail of all events in the system;

Strong encryption of the personal data;

Customizable role structure;

Role-Based access to information;

High external fetch protection.

Value-Added Services System is integrated with the other products of the COM line – ComCourse, Content Management System and COMSQUARE Ability to integrate with other external systems; Custom software development services for developing the additional functionality; Analysis, Design and Implementation of the value-added services for differentiating your e-store from the other; User training and development of supplementary materials; Post-implementation maintenance and support of the solutions.

System is integrated with the other products of the COM line – ComCourse, Content Management System and COMSQUARE

Ability to integrate with other external systems;

Custom software development services for developing the additional functionality;

Analysis, Design and Implementation of the value-added services for differentiating your e-store from the other;

User training and development of supplementary materials;

Post-implementation maintenance and support of the solutions.

A completely configurable solution to gain the look, feel and functionality that you want – your design is unique 30 day evaluation and training for a small fee 180 days guarantee after purchase Let’s get started! and… Prepare for explosive growth! Soft Format’s Offer

A completely configurable solution to gain the look, feel and functionality that you want – your design is unique

30 day evaluation and training for a small fee

180 days guarantee after purchase

Let’s get started! and…

Prepare for explosive growth!