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NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
NTR Lab - bespoke software development in Russia
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NTR Lab - bespoke software development in Russia

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Seeking new business opportunities? NTR Lab can develop high-quality software at reasonable cost to make your idea a reality.

Seeking new business opportunities? NTR Lab can develop high-quality software at reasonable cost to make your idea a reality.

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  • 1. NTR Lab Turning ideas into software
  • 2. Contents
    • General information
    • Specialization, industry experience, expertise, major clients
    • Quality approach
    • People
    • Infrastructure
    • Engagement options
    • Web development portfolio
    • Case studies and representative projects
  • 3. NTR Lab – General information
    • Founded in 2000 by a tightly knit team of experienced managers and developers with strong track records.
    • Dedicated to developing reliable, secure, high quality, high ROI software.
    • Our mission: « Turning ideas into software »
    • Privately held.
  • 4. Management team
    • Nick Mikhailovsky, CEO
      • Managed moving Russia’s largest EFT system to straight-through processing and online access
      • Co-authored (with Alex Agapov and Alexey Mkrtumian) Russian translation of ISO 15504 standard (international CMM equivalent)
      • Leads business development and sales
      • Leads Information Retrieval and Artificial Intelligence related projects
    • Anton Malkov, COO
      • Extensive software development and management experience
      • Leads and oversees project management activities for most projects
    • Alexey Agapov, CTO
      • Extensive experience in software development and software process management
      • Led one of Russia’s first implementations of CMM level 3
      • Manages NTR’s quality program and other key projects
  • 5. Quality approach
    • We believe that quality originates from two sources: process and people. Our approach aligns with ISO 9000 quality guidelines and Deming's original management approaches.
      • This approach, combined with our specific processes, ensures both high quality and reasonable development cost.
      • Our senior management were early adopters of best software practices and wrote Software Process Assessment : The evaluation and certification of maturity of processes of creation and maintenance of software tools and information systems ( ISO/IEC TR 15504 ), a book (in Russian) on software process.
      • Our technical staff consists of experienced engineers (not interns) and has an enviable record for adherence to high quality standards.
    • ISO 9001-2000 certification received November 20 th 2006
  • 6. Specialization
  • 7. Industry experience
    • Healthcare
    • Finance/banking/insurance
    • Telecom
    • Startups – both technology and non-technology
  • 8. Expertise
    • Mission-critical business applications
    • Internet/Intranet/ B2B solutions, Integrated Web/mobile solutions, especially those for advertising/marketing
    • Scientifically rich applications, especially those using Artificial Intelligence, Information Retrieval, Natural Language Processing
    • Embedded system development
  • 9. Partial client list
    • Central Bank of Russia
    • City of Moscow Economics Dept.
    • Dannon
    • Grey
    • One of the world’s largest business consulting companies (see slide 41)
    • Russian Standard Bank
    • Tribal DDB
    • Klutz
  • 10. People
  • 11. Growth
    • 2000: 5 people at founding
    • 2005: 26 permanent staff plus 3 full-time consultants
    • 2006: over 50 permanent staff as of November
  • 12. Retention strategy
    • NTR Lab retains its staff by offering stability, challenging work, good pay, strong culture, and excellent working environment.
    • Corporate culture based on four principles:
      • Work is fun
      • Professional development
      • Equality and fairness
      • Camaraderie
  • 13. Approach to staffing
    • Two absolute minimum requirements
      • Top technical skills
      • Excellent fit with NTR culture
    • We accomplish this through an established three-phase continuous hiring process, meaning we constantly search for, and hire, talent when we find it—as opposed to filling an opening.
    • Screen resumes (10 to 30 for specific positions).
    • Initial, pre-interview testing (only 10% pass).
    • In-depth interviews with NTR managers and staff members.
  • 14. Attrition
    • 2003-2007: Average attrition rate 9%
  • 15. Infrastructure
  • 16. Offices
    • Moscow (2000)
      • headquarters
      • excellent talent (has become pricey)
    • Tomsk development center (2004)
      • availability of talent (multi-university city with excellent Math, CS and EE education)
      • more reasonable costs
    • Novokuznetsk (acquired developer, 2006)
      • industrial center
      • specialization in accounting software and business management solutions
  • 17. IT
    • Workplaces equipped with PIII and PIV based workstations running Windows 2000, XP and Vista;
    • Intel/Linux, Sun, DEC Alpha servers; Silicon Graphics workstations
    • Full range of computers running Windows and Linux environments for sandbox and testing purposes
  • 18. Telecommunications
    • Moscow office:
      • 10Mb internet link
      • 128Kb xDSL as backup; backup channel is expected to be changed to CDMA for ground independence
    • Tomsk office:
      • 10Mb internet link
    • Novokuznetsk office:
      • 511 kb internet link
  • 19. Security
    • BS 7799 control areas:
      • Information security responsibilities within the organization
      • Security incident reporting and response
      • Virus prevention and detection controls
      • Business continuity planning
    • Further BS 7799 implementation in progress
    • Exits and building monitored by security guards 24/7, plus guards on each floor 24/7.
    • NTR Lab access restricted by electronic pass.
  • 20. Engagement options
  • 21. Approach
    • Strong client orientation
    • Focused on minimizing total cost for each client
    • Choice of engagement models to fit any client needs
  • 22. Options: from once to long-term
    • Project based (smaller and shorter term)
    • Dedicated staff
    • Virtual Offshore Development Center (VDC)
    • Dedicated Offshore Development Center (DDC)
  • 23. Software process
    • RUP
    • Agile/XP-type process
    • client-specific process
  • 24. Engagement options: locations
    • Valid for non-project engagements only
      • Moscow
      • Tomsk
      • Novokuznetsk
      • Location of client’s choice in Russia or Ukraine (DDC only)
  • 25. Other engagement options
    • Combining the use of offshore and onsite staff (client’s or NTR)
    • Managed by either NTR or client
    • Various levels of NTR involvement in different phases: requirements , design , development , testing , implementation , maintenance
  • 26. Web development portfolio
  • 27. Web development experience
    • Historically, over 40 corporate and nonprofit sites
    • Most are/were internet projects of some kind
    • Current projects in development include
      • AJAX portal (similar to netvibes) for a startup in the US;
      • vertical search engine for a startup in Spain;
      • large directory site for a startup in Russia; and
      • web 2.0 site for a startup in Silicon Valley.
    • Pre-NTR experience of our founders includes a search engine
  • 28. Dotster.com
    • Description : Early age AJAX site – no framework
    • Technology : JavaScript, PHP
    • Details :
    • - Backend services provided by their onsite team
    • - Currently maintained by their onsite team
  • 29. mobilography.com
    • Description : SOA based service which can be embedded into any partner site looking to create communities enhanced with mobile content
    • Technology : PHP, MySQL
    • Details : Successfully sold by the founder to one of Russia's largest mobile content integrators
  • 30. Klutz.com
    • Description : A large e-commerce site developed by a distributed team together with US-based partner company
    • Technology : PHP, MySQL
  • 31. homereco.com, leadlings.com
    • Description : Complimentary sites based on the same engine
    • Technology : PHP, MySQL
    • Details :
    • - Development was taken over from another vendor; problems included:
        • project was a year late
        • code was incomplete and untested
        • technically:
          • poor page makeup, i.e. pages incompatible with various browsers
          • incorrect formatting of PDF files for emails and contracts
          • inadequate site logic; and
          • lack of intuitive interface
    • - We had both sites up and running in 90 days
  • 32. Case studies and other representative projects
  • 33. Medical IT: Dogbreath Software Inc., San Diego, CA, a leading developer of software for endodontists
    • History
      • Original version of TDO (The Digital Office) was developed by various consultants over several years
      • By 2001 the system was bloated, with poor architecture, causing support and development costs to skyrocket
  • 34. Medical IT: Dogbreath Software Inc., San Diego, CA, a leading developer of software for endodontists
    • Process
      • Dogbreath hired one high-level, on-site architect to be supported by offshore development teams
        • reviewed 40 offshore development companies
        • interviewed 20
        • hired 4
      • Only 2 produced positive output – one from India and NTR
      • Based on performance, NTR was named lead developer, with testing performed in India.
  • 35. Medical IT: Dogbreath Software Inc., San Diego, CA, a leading developer of software for endodontists
    • Result
      • As of 2005 there were nearly 300 practicing endodontists in 17 countries using TDO.
  • 36. Medical IT: Appointment Scheduler
    • Customer – AMS (Automated Medical Systems) Inc., New Jersey, USA
    • Core – Medical Appointment Scheduler for medium-to-large hospitals
    • Technology – CSP
    • Development tools – Caché, CSP
  • 37. Government: Budget management system
    • Client: City of Moscow Economics Dept.
    • Core: development of budget management solution allowing small state institutions (such as schools) to make and submit their budget for the next year and report on current year's performance
    • Development tools: .NET, MS SQL/Oracle/DB2
  • 38. Entertainment: Embedded software development
    • Client: Xperinet, Inc. , Maryland, USA
    • Core: development, evolution and maintenance of home entertainment system
    • Development tools: embedded Linux, C/C++, online video processing/broadcasting
  • 39. Banking: Credit risk estimation system
    • Client: Russian Standard Bank
    • Core: prohibitively high credit verification costs prevented development of consumer credit business in Russia; a cost effective method to estimate credit risk, in the absence of credit history , was required to develop this market.
    • NTR’s solution: utilized custom algorithms, a neural network, and an extended questionnaire to estimate credit worthiness/risk quickly and cheaply.
    • Development tools: Oracle, J2EE, C++
    • Key result: The bank has become one of Russia's market leaders in consumer credit.
  • 40. Banking: EFT system monitoring solution
    • Client: The Central Bank of Russia , Moscow, Russia
    • Core: monitor the EFT system (critical to the Russian economy and its banking system)
    • Requirement: architect and develop a monitoring system to oversee the EFT software and integrate with HP’s Openview monitoring system
    • Development tools: BMC Patrol, BMC Remedy, HP OpenView integration, Oracle PL/SQL, Pro*C
  • 41. Marketing: Market research system
    • Client: top international business consulting firm (NDA prevents disclosure)
    • NTR’s solution: the system utilizes complex Natural Language Processing and Information Retrieval algorithms, including decision-tree based Named Entity Recognition and text classification, for the purpose of extraction of marketing data from the Internet
    • Development tools: MS SQL, .NET
  • 42. IT services: Database monitoring system
    • Client: SATS Inc., California, USA
    • Core: provide outsourced database administration services
    • Requirement: develop specialized monitoring software
    • Development tools: Oracle PL/SQL, Pro*C, C++
  • 43. If you remember nothing else:
    • Our company is comprised of young intelligent and eager-to-work developers and managers
    • Our solutions are aimed at satisfying the clients’ business needs and, where appropriate, are scientifically rich (especially using Artificial Intelligence, Image Processing, Natural Language Processing)
    • We are quite flexible in terms of the services we provide, technologies we use and prices we charge
  • 44. Contact us
    • By email: Nick Mikhailovsky, CEO [email_address]
    • By phone: +7 (495) 962-0386 between 2 am and 2 pm Eastern US time.
    • Visit us: Suite 325, 12/11, korp. 18,
      • 1 Bukhvostova ul. Moscow, Russia, 107258
    • Looking for medical software expertise? Check out www.NTRMedicalIT.com or contact us now for personalized answers.

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