Erik Qualman: How Social Media Transforms the Way We Do Business

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    Erik Qualman: How Social Media Transforms the Way We Do Business - Presentation Transcript

    1. socialnomics
      by: erik qualman
    2. social media changes personal behavior
      businesses must recognize and adapt to this behavior
      what are successful businesses and people doing to excel?
    3. “It’s about a people driven economy, stupid.”
    4. www.livemocha.com
    5. “Social Media has overtaken pornography as the number one online activity.”
      Source: Hitwise
    6. www.pope2you.com
    7. social media behavior
      preventative
      braggadocian
    8. social media behavior
      preventative
      braggadocian
    9. social media behavior
      business preventative
      we aren’t doing social
      might be negative feedback
      Competition will poach customers
    10. social media behavior
      we no longer search for the news, the news finds us
      products and services will find us in the future
    11. ?
      ?
      products find us
      • Finding a baby seat
    12. marketers jobs change
      • more dale carnegie, less david olgivy
      • products with the best value win
      • customers win
    13. TripAdvisor Application
    14. ESPN NFL Bloggers
      • “Tom Sawyer Approach”
    15. “It’s all part of a master plan…the spreadsheets and financial models dictate that suing customers and partners just makes too much sense.” – Big Music Executive
      Source: TechCruch
    16. False
      Evidence
      Appearing
      Real
    17. NBC vs. ABC
      • 2008 Olympics
      • 2009 PGA
    18. Kama Sutra
    19. Socialnomics Ten Commandments
      • More Dale Carnegie & less David Ogilvy; listen first, sell second
      • Have one essence and be true to that essence – Social Schizophrenia
      • Produce great products and services rather than rely on great messaging
      • Products & services will find us ≈ 78% trust peer recommendations
      • Successful marketers will function more like party planners
      • It’s about Me: Enable your customers to brag and look cool by passing it on
      • It’s a people driven economy, stupid
      • Making mistakes within social media is far better than doing nothing
      • Social media will help eliminate multiple individual redundancies
      • Companies’ achievement will be dependent on your social media success
    20. “Qualman makes a powerful case that social media has forever changed the way we live and do business. Socialnomics helps make sense of it all.”– Dr. Stuart, Levy, Professor, George Washington University
       
      “In Socialnomics, Qualman brilliantly prescribes that the key to social media success is doing rather than deliberating. This is a must read for anyone trying to leverage the social graph rather than be squashed by it.” – Steve Kaufer, CEO, TripAdvisor
       
       
      "Social Media isn’t just for the Next Generation – it’s for every generation. Whether you’re an entrepreneur, a media professional, a college student or a mom, social media will shape your future. Don’t be overwhelmed by it; read Qualman’s book instead.” - The Miami Herald
       
       
      "The social media revolution has raised new and important questions and is now interwoven into our lives. Whether you are an executive, a parent or a basketball coach, Qualman's Socialnomics is a great guide for these issues." – Tom Izzo, Head Basketball Coach of Michigan State University
       

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