Put A Stopper In Your Survey Abandonment Rates
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Put A Stopper In Your Survey Abandonment Rates

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Put A Stopper In Your Survey Abandonment Rates

Get the maximum number of completed surveys with powerful tools from Obsurvey,com. Open a free account today: http://blog.obsurvey.com/go/SSAB/

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  • 1. Put A Stopper In Your Survey Abandonment Rates
  • 2. Imagine 1000 people have started to answer your important survey… …but only 600 actually completed it!
  • 3. Some tips and tricks to increase the chances of respondents completing your survey…
  • 4. Survey Length The longer the survey, the higher the abandonment rate • Customer feedback surveys shouldn’t take more than 5 minutes • 6 – 10 minutes can be an acceptable length • Longer than 11 minutes will likely increase your abandonment rates.
  • 5. Question Types Easiest questions to answer are quantities questions Try to use questions types such as: • Multiple Choice • Ratings • Rankings Keep questions simple and answer choices to a minimum
  • 6. Wording & Language • Make questions as short as possible • Avoid using technical jargon • Do not to use leading questions
  • 7. Relevance If you don’t need to know the answer to a question, don’t waste your respondent’s time by asking! • Use branching questions • Send your survey to the relevant audience only
  • 8. Incentives • Positive effect on your abandonment rates when used the right way • More likely to complete your survey rewarded • Make incentive relevant to your survey topic or company vision and goals.
  • 9. Create Your Survey Today! www.obsurvey.com Making it easy for you to create surveys is our top priority