SlideShare a Scribd company logo
1 of 27
Download to read offline
A living story: measuring quality of developments
in a large industrial software factory with
Spago4Q
Daniele Gagliardi, Engineering Group
Productivity
Intelligence
Multi-Dimensional
Analysis

QEST-3D

Spago4Q

Net Promoter Score
& Six-Sigma TF

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
One year ago (OW2 Con' 2012)...
Engineering's CMMi
Infrastructure for
Software projects

Dashboards and
Reports

Project Intelligence
with Spago4Q
Unified View
Project Managers &
Quality Auditors
Needs
Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
Engineering Group – at a glance

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
A new organization for production

Worldwide
Customers

Business Units (Bus) for different market sectors
Business Analysis
Account
Managers

Project
Managers

Service
Desk

Sales
Managers

Business
Competence
Center

Technical, Innovation & Research Division
Engineering's Software Labs (ESL)
Resource Management
PRODUCTION
ESL 1-2 : Project
Development

RFP Technical Support
Architectural Design
ESL 3 : Application Management

Research
&
Development

Competence
Centers

MANAGED OPERATIONS
Infrastructure & System Services
Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
As the consequence: CEO's need

I want to know the productivity
of our software factory.
Using Function Point Metric.

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
More : managers' needs

How productive
is my organization ?

Which is
users' and customers'
level of satisfaction ?

Which are
corporate audit results ?
How can I improve
the development process ?

How can I improve
performance?

Which is the
quality level of my product ?
Top
Manager

Quality
Manager

Project
Manager

How can I compare
different labs?

Is my project on track?

Is there REALLY
a way to measure performance ?

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
More : compliance to quality standard

●
●

●

●

Continuous Quality Improvement in Engineering's projects
Unified Infrastructure supporting quality processes granting
flexibility and adaptability
CMMI-DEV and ISO certifications, as independent method to
validate the compliance of processes and infrastructures with
quality standards
Set-up of Engineering's Software Labs (ESL) to enhance and
measure productivity and improve quality practices

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
Productivity Intelligence

Productivity Intelligence
lets Quality emerge as the result of
Economic benefits, Social impacts, Technical properties

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
The Solution

The model
•

QEST nD model, a conceptual framework for measuring
process performance based on multiple analysis dimensions
http://www.semq.eu/leng/modtechqlm.htm

The tool
•

Spago4Q, the open source platform to measure, analyze
and monitor quality of products, processes and services
http://www.spago4q.org

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
Input: data sources and interactions

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
QEST 3D model

●

Three dimensions of analysis:
●
●

Social (S)

●

●

Economical (E)
Technical (T)

Performance values for each dimension
allow to identify process areas that need
improvements

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
QEST in detail
Method: Performance is expressed as the combination of the specific ratios selected
for each of the 3 dimensions of the quantitative assessment (Productivity - PR) and
the perceived product quality level of the qualitative assessment (Quality - Q)
Performance = PR + Q

Model: QEST (Quality factor +
Economic, Social & Technical
dimensions) is a "structured
shell" to be filled according to
management objectives
in relation to a specific project
Target: measuring project performance (P) using 3 distinct viewpoints
●Input Data: list of weighted ratios for each dimnesion and quality questionnaries
●Output Data: an integrated normalized value of performance
●

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
The Tool

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
The Integrated Environment

●

●

QEST model is fully supported by Spago4Q
The procedure is coherent with the PMAI (Plan-Measure-AssessImprove) cycle:

PLAN, defining a set of metrics, based on the GQM approach,
and possible dimensions of analysis (perspectives)
characterizing the analysis

MEASURE, including the collection of data, and the computation
of metric values and global performance value

ASSESS, presenting results through dashboards and reports

IMPROVE, analyzing in detail each value that is less than the
expected thresholds, in order to find possible problems or
bottlenecks from a process-based viewpoint

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
3D analysis : main goals
The ESL model selected goals for each analysis dimension:
1. Economical (E)
E.G1 Reduce the effort of corrective maintenance (corrective + preventive, ISO/IEC14764:2006)
E.G2 Improve ESL resource/assets allocation
E.G3 Reduce effort due to hardware system unavailability (‘downtime’)
E.G4 Reduce rework (Analysis/Design SLC phases)
E.G5 Improve productivity (note: different ‘sizing’ units)
2. Social (S)
S.G1 Reduce the number of non-conformity issues (QA inspection)
S.G2 Improve artifacts reuse (functional reuse)
S.G3 Evaluate training skills for organizational resources
S.G4 Improve customer satisfaction (e.g. Customers/Prospects, Business Units, Developers)
S.G5 Improve knowledge sharing (“social 2.0”, communities)
3.Technical (T)
T.G1 Reduce the resolution time for defects and technical issues
T.G2 Reduce the number of pre-delivery defects (as in ODC analysis)
T.G3 Improve delivery time for deliverables
T.G4 Improve code quality
T.G5 Improve the testing process (e.g. coverages, # req’s, # tests, ...)
Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
3D Analysis : Metrics
Metric ID

Metric DESC

Formula

Source

E.M1.1

Incidence of corrective maintenance
effort

Corrective Maintenance Effort/Development Effort

ALM & prj registry

E.M2.1

Allocation of ESL resources

Nr. of Res (hours) allocated on prj/Tot of Res (hours)

ALM & Corp. Systems

E.M3.1

Hardware System Availability

Percentage System Availability

System Monitoring

E.M4.1

Incidence of rework

Rework Effort / Development Effort

ALM & prj registry

E.M5.1

Development capability

FP/Effort

ALM & prj registry

S.M1.1

n. Of Non Conformity issue

% of NC for project

ALM & QA Registry

S.M2.1

Incidence of artifact reuse

Nr downloads/tot nr of artifacts stored

Component repo

S.M3.1

Skill improvement

% new (or modify) skills for resource

Skill management tool

S.M4.1

Customer Satisfaction

Results of survey

Survey tool

S.M5.1

Knowledge sharing improvement

% of interaction with collab. tools

Collaboration tools

T.M1.1

Incidence of defects

% nr. of defects (errors + defects) for project

ALM

T.M2.1

Defects Mean Resolution Time

Tot. resolution time/Tot. defects

ALM

T.M3.1

Incidence of delayed deliverables

% nr. delayed deliv. / Tot. deliverables

ALM

T.M4.1

Code Quality

Results of automatic static test

Code analysis tool

T.M5.1

Testing process improvement

Test coverage

ALM

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
Social Analysis

●
●

●

●

Social Dimension is a First Class Citizen
Quantitative data about how people adhere to
corporate processes
Qualitative data from LimeSurvey about
satisfaction level of customers, integrators,
developers
Net Promoter Score (NPS) approach, using
Six-Sigma Transfer Functions
Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
Drill down views

Top Manager (TM)

ESL
Engineering's Software Labs

Level 1
ESL Chief Manager
ESL 1
Level 2

Project Development

ESL 2

ESL 3

Project Development

Application Maintenance

ESL Lab Manager
PRJ 1
PRJ n

PRJ 1
PRJ n

PRJ 1
PRJ n

Level 3
Project Manager (PM)
Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
TM dashboard – sample #1
Unified view on Engineering Software Labs

Global performance indicator

Performance comparison (time, labs)


Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
TM dashboard – sample #2

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
TM dashboard – sample #3

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
QEST drill down – sample #4

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
ESL Dashboard – sample #5

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
The QEST in a nutshell

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
First result
Productivity Intelligence
Now I know how productive enables performance
improvement!
my organization is!

Users & Customers
feedbacks are now integrated
with corporate data!

The development process
is under control and
I can improve it !

I can monitor the
quality level
of my product !
Top
Manager

Quality
Manager

Project
Manager

I know if my project is
on track & I can identify
issues !

Now I can compare
Labs performance!
Finally we can REALLY
measure performance!

Through audit dashboards,
corporate QA
is under control !

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
Furthermore

+

+

What do you think?
The model is generally applicable to several context, including OSS communities:
What about using it in SQuAT program to measure OW2 performance?

OW2 SQuAT
building Trust
into Open Source Software
Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con
That's all folks!

Thank you for your attention !
Questions ?

Tweet?

http://www.semq.eu/leng/modtechqlm.htm

●

The QEST Model :

●

Spago4Q website and resources:

●

Contacts & Info: spago4q@eng.it

●

http://www.spago4q.org
@ dangagliar

Bibliography: Buglione L. & Abran A., QEST nD: n-dimensional extension
and generalisation of a Software Performance Measurement Model,
International Journal of Advances in Engineering Software, Elsevier
Science Publisher, Vol. 33, No. 1, January 2002, pp.1-7
Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.

www.ow2.org

Twitter #ow2con

More Related Content

What's hot

OpenERP - Project Methodology
OpenERP - Project MethodologyOpenERP - Project Methodology
OpenERP - Project MethodologyOdoo
 
DEVELOP QUALITY CHARACTERISTICS BASED QUALITY EVALUATION PROCESS FOR READY TO...
DEVELOP QUALITY CHARACTERISTICS BASED QUALITY EVALUATION PROCESS FOR READY TO...DEVELOP QUALITY CHARACTERISTICS BASED QUALITY EVALUATION PROCESS FOR READY TO...
DEVELOP QUALITY CHARACTERISTICS BASED QUALITY EVALUATION PROCESS FOR READY TO...cscpconf
 
Software or Service? That’s the question!
Software or Service? That’s the question!Software or Service? That’s the question!
Software or Service? That’s the question!Luigi Buglione
 
Computer Vision Technology and Expertise
Computer Vision Technology and ExpertiseComputer Vision Technology and Expertise
Computer Vision Technology and ExpertiseRhonda Software
 
A Suite Of Tools For Technology Assessment
A Suite Of Tools For Technology AssessmentA Suite Of Tools For Technology Assessment
A Suite Of Tools For Technology Assessmentjbci
 
Agile testing: from Quality Assurance to Quality Assistance
Agile testing: from Quality Assurance to Quality AssistanceAgile testing: from Quality Assurance to Quality Assistance
Agile testing: from Quality Assurance to Quality AssistanceLuca Giovenzana
 
GSEP - PROCESS AND CHECKPOINT
GSEP - PROCESS AND CHECKPOINTGSEP - PROCESS AND CHECKPOINT
GSEP - PROCESS AND CHECKPOINTAlex Himmelberg
 
Software Testing interview - Q&A and tips
Software Testing interview - Q&A and tipsSoftware Testing interview - Q&A and tips
Software Testing interview - Q&A and tipsPankaj Dubey
 
Acceptance test driven development
Acceptance test driven developmentAcceptance test driven development
Acceptance test driven developmentEditor Jacotech
 
Resume_AmitJain_Testing_7YrsExp
Resume_AmitJain_Testing_7YrsExpResume_AmitJain_Testing_7YrsExp
Resume_AmitJain_Testing_7YrsExpAMIT JAIN
 
Software quality assurance (sqa) parte i -introduccion v3.0
Software quality assurance (sqa)  parte i -introduccion v3.0Software quality assurance (sqa)  parte i -introduccion v3.0
Software quality assurance (sqa) parte i -introduccion v3.0Renato Gonzalez
 
Essence of waterfall_model
Essence of waterfall_modelEssence of waterfall_model
Essence of waterfall_modelwanda31
 
Rcose challenges and benefits from using software analytics in softeam
Rcose  challenges and benefits from using software analytics in softeamRcose  challenges and benefits from using software analytics in softeam
Rcose challenges and benefits from using software analytics in softeamAlessandra Bagnato
 

What's hot (20)

OpenERP - Project Methodology
OpenERP - Project MethodologyOpenERP - Project Methodology
OpenERP - Project Methodology
 
Tem.10.M
Tem.10.MTem.10.M
Tem.10.M
 
DEVELOP QUALITY CHARACTERISTICS BASED QUALITY EVALUATION PROCESS FOR READY TO...
DEVELOP QUALITY CHARACTERISTICS BASED QUALITY EVALUATION PROCESS FOR READY TO...DEVELOP QUALITY CHARACTERISTICS BASED QUALITY EVALUATION PROCESS FOR READY TO...
DEVELOP QUALITY CHARACTERISTICS BASED QUALITY EVALUATION PROCESS FOR READY TO...
 
Software or Service? That’s the question!
Software or Service? That’s the question!Software or Service? That’s the question!
Software or Service? That’s the question!
 
Resume_ChetanShetty
Resume_ChetanShettyResume_ChetanShetty
Resume_ChetanShetty
 
Computer Vision Technology and Expertise
Computer Vision Technology and ExpertiseComputer Vision Technology and Expertise
Computer Vision Technology and Expertise
 
Ankit_Sharma
Ankit_SharmaAnkit_Sharma
Ankit_Sharma
 
A Suite Of Tools For Technology Assessment
A Suite Of Tools For Technology AssessmentA Suite Of Tools For Technology Assessment
A Suite Of Tools For Technology Assessment
 
Agile testing: from Quality Assurance to Quality Assistance
Agile testing: from Quality Assurance to Quality AssistanceAgile testing: from Quality Assurance to Quality Assistance
Agile testing: from Quality Assurance to Quality Assistance
 
GSEP - PROCESS AND CHECKPOINT
GSEP - PROCESS AND CHECKPOINTGSEP - PROCESS AND CHECKPOINT
GSEP - PROCESS AND CHECKPOINT
 
TEJ NARAYAN SHARMA
TEJ NARAYAN SHARMATEJ NARAYAN SHARMA
TEJ NARAYAN SHARMA
 
Software Testing interview - Q&A and tips
Software Testing interview - Q&A and tipsSoftware Testing interview - Q&A and tips
Software Testing interview - Q&A and tips
 
Acceptance test driven development
Acceptance test driven developmentAcceptance test driven development
Acceptance test driven development
 
Final_version_SAI_ST_projectenboekje_2015
Final_version_SAI_ST_projectenboekje_2015Final_version_SAI_ST_projectenboekje_2015
Final_version_SAI_ST_projectenboekje_2015
 
Resume_AmitJain_Testing_7YrsExp
Resume_AmitJain_Testing_7YrsExpResume_AmitJain_Testing_7YrsExp
Resume_AmitJain_Testing_7YrsExp
 
Software quality assurance (sqa) parte i -introduccion v3.0
Software quality assurance (sqa)  parte i -introduccion v3.0Software quality assurance (sqa)  parte i -introduccion v3.0
Software quality assurance (sqa) parte i -introduccion v3.0
 
Essence of waterfall_model
Essence of waterfall_modelEssence of waterfall_model
Essence of waterfall_model
 
Scale
ScaleScale
Scale
 
Rcose challenges and benefits from using software analytics in softeam
Rcose  challenges and benefits from using software analytics in softeamRcose  challenges and benefits from using software analytics in softeam
Rcose challenges and benefits from using software analytics in softeam
 
Muhammad_Aneeque - PM
Muhammad_Aneeque - PMMuhammad_Aneeque - PM
Muhammad_Aneeque - PM
 

Viewers also liked

Sat4j: from the lab to desktop computers. OW2con'15, November 17, Paris.
Sat4j: from the lab to desktop computers. OW2con'15, November 17, Paris. Sat4j: from the lab to desktop computers. OW2con'15, November 17, Paris.
Sat4j: from the lab to desktop computers. OW2con'15, November 17, Paris. OW2
 
Collaborating with Open Source in the Cloud era, OW2con'12, Paris
Collaborating with Open Source in the Cloud era, OW2con'12, ParisCollaborating with Open Source in the Cloud era, OW2con'12, Paris
Collaborating with Open Source in the Cloud era, OW2con'12, ParisOW2
 
OW2 Clif Use Case OW2con11, Nov 24-25, Paris
OW2 Clif Use Case OW2con11, Nov 24-25, ParisOW2 Clif Use Case OW2con11, Nov 24-25, Paris
OW2 Clif Use Case OW2con11, Nov 24-25, ParisOW2
 
POSS2016Nov16-The Open Source Software Value Chain
POSS2016Nov16-The Open Source Software Value ChainPOSS2016Nov16-The Open Source Software Value Chain
POSS2016Nov16-The Open Source Software Value ChainOW2
 
Accessibilité, Logiciel Libre et Opensource
Accessibilité, Logiciel Libre et OpensourceAccessibilité, Logiciel Libre et Opensource
Accessibilité, Logiciel Libre et OpensourceOW2
 
Sirocco Open Source Multi Cloud Manager, OW2con11, Nov 24-25, Paris
Sirocco Open Source Multi Cloud Manager, OW2con11, Nov 24-25, ParisSirocco Open Source Multi Cloud Manager, OW2con11, Nov 24-25, Paris
Sirocco Open Source Multi Cloud Manager, OW2con11, Nov 24-25, ParisOW2
 
Bonnie’S Life In Ethiopia
Bonnie’S Life In EthiopiaBonnie’S Life In Ethiopia
Bonnie’S Life In Ethiopiabmohan
 
나의사업계획서
나의사업계획서나의사업계획서
나의사업계획서Matthew Chang
 
BOOSTED : DE BOOSTSTRAP A UN FRAMEWORK ACCESSIBLE
BOOSTED : DE BOOSTSTRAP A UN FRAMEWORK ACCESSIBLEBOOSTED : DE BOOSTSTRAP A UN FRAMEWORK ACCESSIBLE
BOOSTED : DE BOOSTSTRAP A UN FRAMEWORK ACCESSIBLEOW2
 
OCCIware: extensible and standard-based XaaS platform to manage everything in...
OCCIware: extensible and standard-based XaaS platform to manage everything in...OCCIware: extensible and standard-based XaaS platform to manage everything in...
OCCIware: extensible and standard-based XaaS platform to manage everything in...OW2
 
Renegade networks: How we can save the world, make a little cash & get to the...
Renegade networks: How we can save the world, make a little cash & get to the...Renegade networks: How we can save the world, make a little cash & get to the...
Renegade networks: How we can save the world, make a little cash & get to the...The Institute for Triple Helix Innovation
 
PLAYing with SOA, EDA and Event Processing (in the Cloud), OW2con'12, Paris
PLAYing with SOA, EDA and Event Processing (in the Cloud), OW2con'12, ParisPLAYing with SOA, EDA and Event Processing (in the Cloud), OW2con'12, Paris
PLAYing with SOA, EDA and Event Processing (in the Cloud), OW2con'12, ParisOW2
 
Ow2 X Wiki Use Case Open World Forum09
Ow2 X Wiki Use Case Open World Forum09Ow2 X Wiki Use Case Open World Forum09
Ow2 X Wiki Use Case Open World Forum09OW2
 
Vol 02 chapter 7 2012
Vol 02 chapter 7 2012Vol 02 chapter 7 2012
Vol 02 chapter 7 2012dphil002
 
OW2 Squat SONAR Qualipso, OW2con11, Nov 24-25, Paris
OW2 Squat SONAR Qualipso, OW2con11, Nov 24-25, ParisOW2 Squat SONAR Qualipso, OW2con11, Nov 24-25, Paris
OW2 Squat SONAR Qualipso, OW2con11, Nov 24-25, ParisOW2
 
Ciszewski internet credentials and case study eng
Ciszewski internet credentials and case study engCiszewski internet credentials and case study eng
Ciszewski internet credentials and case study engCiszewski MSL
 
OpenCloudware: the Cloud application lifecycle management platform, OW2con'12...
OpenCloudware: the Cloud application lifecycle management platform, OW2con'12...OpenCloudware: the Cloud application lifecycle management platform, OW2con'12...
OpenCloudware: the Cloud application lifecycle management platform, OW2con'12...OW2
 
Student Led Conferences 2009
Student Led Conferences 2009Student Led Conferences 2009
Student Led Conferences 2009Sacha Cotter
 

Viewers also liked (20)

Tumbas Rumania
Tumbas RumaniaTumbas Rumania
Tumbas Rumania
 
Sat4j: from the lab to desktop computers. OW2con'15, November 17, Paris.
Sat4j: from the lab to desktop computers. OW2con'15, November 17, Paris. Sat4j: from the lab to desktop computers. OW2con'15, November 17, Paris.
Sat4j: from the lab to desktop computers. OW2con'15, November 17, Paris.
 
Collaborating with Open Source in the Cloud era, OW2con'12, Paris
Collaborating with Open Source in the Cloud era, OW2con'12, ParisCollaborating with Open Source in the Cloud era, OW2con'12, Paris
Collaborating with Open Source in the Cloud era, OW2con'12, Paris
 
OW2 Clif Use Case OW2con11, Nov 24-25, Paris
OW2 Clif Use Case OW2con11, Nov 24-25, ParisOW2 Clif Use Case OW2con11, Nov 24-25, Paris
OW2 Clif Use Case OW2con11, Nov 24-25, Paris
 
POSS2016Nov16-The Open Source Software Value Chain
POSS2016Nov16-The Open Source Software Value ChainPOSS2016Nov16-The Open Source Software Value Chain
POSS2016Nov16-The Open Source Software Value Chain
 
Accessibilité, Logiciel Libre et Opensource
Accessibilité, Logiciel Libre et OpensourceAccessibilité, Logiciel Libre et Opensource
Accessibilité, Logiciel Libre et Opensource
 
Sirocco Open Source Multi Cloud Manager, OW2con11, Nov 24-25, Paris
Sirocco Open Source Multi Cloud Manager, OW2con11, Nov 24-25, ParisSirocco Open Source Multi Cloud Manager, OW2con11, Nov 24-25, Paris
Sirocco Open Source Multi Cloud Manager, OW2con11, Nov 24-25, Paris
 
Bonnie’S Life In Ethiopia
Bonnie’S Life In EthiopiaBonnie’S Life In Ethiopia
Bonnie’S Life In Ethiopia
 
나의사업계획서
나의사업계획서나의사업계획서
나의사업계획서
 
BOOSTED : DE BOOSTSTRAP A UN FRAMEWORK ACCESSIBLE
BOOSTED : DE BOOSTSTRAP A UN FRAMEWORK ACCESSIBLEBOOSTED : DE BOOSTSTRAP A UN FRAMEWORK ACCESSIBLE
BOOSTED : DE BOOSTSTRAP A UN FRAMEWORK ACCESSIBLE
 
OCCIware: extensible and standard-based XaaS platform to manage everything in...
OCCIware: extensible and standard-based XaaS platform to manage everything in...OCCIware: extensible and standard-based XaaS platform to manage everything in...
OCCIware: extensible and standard-based XaaS platform to manage everything in...
 
Renegade networks: How we can save the world, make a little cash & get to the...
Renegade networks: How we can save the world, make a little cash & get to the...Renegade networks: How we can save the world, make a little cash & get to the...
Renegade networks: How we can save the world, make a little cash & get to the...
 
PLAYing with SOA, EDA and Event Processing (in the Cloud), OW2con'12, Paris
PLAYing with SOA, EDA and Event Processing (in the Cloud), OW2con'12, ParisPLAYing with SOA, EDA and Event Processing (in the Cloud), OW2con'12, Paris
PLAYing with SOA, EDA and Event Processing (in the Cloud), OW2con'12, Paris
 
Ow2 X Wiki Use Case Open World Forum09
Ow2 X Wiki Use Case Open World Forum09Ow2 X Wiki Use Case Open World Forum09
Ow2 X Wiki Use Case Open World Forum09
 
Vol 02 chapter 7 2012
Vol 02 chapter 7 2012Vol 02 chapter 7 2012
Vol 02 chapter 7 2012
 
OW2 Squat SONAR Qualipso, OW2con11, Nov 24-25, Paris
OW2 Squat SONAR Qualipso, OW2con11, Nov 24-25, ParisOW2 Squat SONAR Qualipso, OW2con11, Nov 24-25, Paris
OW2 Squat SONAR Qualipso, OW2con11, Nov 24-25, Paris
 
1 literatura hispanoamericana
1 literatura hispanoamericana1 literatura hispanoamericana
1 literatura hispanoamericana
 
Ciszewski internet credentials and case study eng
Ciszewski internet credentials and case study engCiszewski internet credentials and case study eng
Ciszewski internet credentials and case study eng
 
OpenCloudware: the Cloud application lifecycle management platform, OW2con'12...
OpenCloudware: the Cloud application lifecycle management platform, OW2con'12...OpenCloudware: the Cloud application lifecycle management platform, OW2con'12...
OpenCloudware: the Cloud application lifecycle management platform, OW2con'12...
 
Student Led Conferences 2009
Student Led Conferences 2009Student Led Conferences 2009
Student Led Conferences 2009
 

Similar to A living story: measuring quality of developments in a large industrial software factory with Spago4Q, Daniele Gagliardi, Engineering Group.

Measuring quality of developments in a large industrial software factory with...
Measuring quality of developments in a large industrial software factory with...Measuring quality of developments in a large industrial software factory with...
Measuring quality of developments in a large industrial software factory with...SpagoWorld
 
IT Confidence 2013 - Spago4Q presents a 3D model for Productivity Intelligence
IT Confidence 2013 - Spago4Q presents a 3D model for Productivity IntelligenceIT Confidence 2013 - Spago4Q presents a 3D model for Productivity Intelligence
IT Confidence 2013 - Spago4Q presents a 3D model for Productivity IntelligenceSpagoWorld
 
Unified process,agile process,process assesment ppt
Unified process,agile process,process assesment pptUnified process,agile process,process assesment ppt
Unified process,agile process,process assesment pptShweta Ghate
 
Aginext 2021: Built-in Quality - How agile coaches can contribute
Aginext 2021: Built-in Quality - How agile coaches can contributeAginext 2021: Built-in Quality - How agile coaches can contribute
Aginext 2021: Built-in Quality - How agile coaches can contributeDerk-Jan de Grood
 
Six sigma ajal
Six sigma ajalSix sigma ajal
Six sigma ajalAJAL A J
 
Applying BPM Methodology to Tackle the Complexity
Applying BPM Methodology to Tackle the ComplexityApplying BPM Methodology to Tackle the Complexity
Applying BPM Methodology to Tackle the ComplexityTom Judd
 
Design And Technology-Angelo Kotsis
Design And Technology-Angelo KotsisDesign And Technology-Angelo Kotsis
Design And Technology-Angelo KotsisLisa Riley
 
Manual Testing Guide1.pdf
Manual Testing Guide1.pdfManual Testing Guide1.pdf
Manual Testing Guide1.pdfKhushal Chate
 
Il product development - 20 01 2011
Il  product development - 20 01 2011Il  product development - 20 01 2011
Il product development - 20 01 2011nakham
 
OpenERP - Project Methodology
OpenERP - Project MethodologyOpenERP - Project Methodology
OpenERP - Project MethodologyQuang Ngoc
 
What is Rational CLM?
What is Rational CLM?What is Rational CLM?
What is Rational CLM?IBM Danmark
 
Managing an Experimentation Platform by LinkedIn Product Leader
Managing an Experimentation Platform by LinkedIn Product LeaderManaging an Experimentation Platform by LinkedIn Product Leader
Managing an Experimentation Platform by LinkedIn Product LeaderProduct School
 
Software Measurement: Lecture 3. Metrics in Organization
Software Measurement: Lecture 3. Metrics in OrganizationSoftware Measurement: Lecture 3. Metrics in Organization
Software Measurement: Lecture 3. Metrics in OrganizationProgrameter
 
AI projects - Lifecyle & Best Practices
AI projects - Lifecyle & Best PracticesAI projects - Lifecyle & Best Practices
AI projects - Lifecyle & Best PracticesVincent de Stoecklin
 
Software Productivity Framework
Software Productivity Framework Software Productivity Framework
Software Productivity Framework Zinnov
 
Software Project Management - NESDEV
Software Project Management - NESDEVSoftware Project Management - NESDEV
Software Project Management - NESDEVKrit Kamtuo
 
ProDebt's Lessons Learned from Planning Technical Debt Strategically
ProDebt's Lessons Learned from Planning Technical Debt StrategicallyProDebt's Lessons Learned from Planning Technical Debt Strategically
ProDebt's Lessons Learned from Planning Technical Debt StrategicallyQAware GmbH
 

Similar to A living story: measuring quality of developments in a large industrial software factory with Spago4Q, Daniele Gagliardi, Engineering Group. (20)

Measuring quality of developments in a large industrial software factory with...
Measuring quality of developments in a large industrial software factory with...Measuring quality of developments in a large industrial software factory with...
Measuring quality of developments in a large industrial software factory with...
 
IT Confidence 2013 - Spago4Q presents a 3D model for Productivity Intelligence
IT Confidence 2013 - Spago4Q presents a 3D model for Productivity IntelligenceIT Confidence 2013 - Spago4Q presents a 3D model for Productivity Intelligence
IT Confidence 2013 - Spago4Q presents a 3D model for Productivity Intelligence
 
Bertazo et al - Application Lifecycle Management and process monitoring throu...
Bertazo et al - Application Lifecycle Management and process monitoring throu...Bertazo et al - Application Lifecycle Management and process monitoring throu...
Bertazo et al - Application Lifecycle Management and process monitoring throu...
 
Unified process,agile process,process assesment ppt
Unified process,agile process,process assesment pptUnified process,agile process,process assesment ppt
Unified process,agile process,process assesment ppt
 
Aginext 2021: Built-in Quality - How agile coaches can contribute
Aginext 2021: Built-in Quality - How agile coaches can contributeAginext 2021: Built-in Quality - How agile coaches can contribute
Aginext 2021: Built-in Quality - How agile coaches can contribute
 
Six sigma ajal
Six sigma ajalSix sigma ajal
Six sigma ajal
 
Applying BPM Methodology to Tackle the Complexity
Applying BPM Methodology to Tackle the ComplexityApplying BPM Methodology to Tackle the Complexity
Applying BPM Methodology to Tackle the Complexity
 
Design And Technology-Angelo Kotsis
Design And Technology-Angelo KotsisDesign And Technology-Angelo Kotsis
Design And Technology-Angelo Kotsis
 
Manual Testing Guide1.pdf
Manual Testing Guide1.pdfManual Testing Guide1.pdf
Manual Testing Guide1.pdf
 
Il product development - 20 01 2011
Il  product development - 20 01 2011Il  product development - 20 01 2011
Il product development - 20 01 2011
 
OpenERP - Project Methodology
OpenERP - Project MethodologyOpenERP - Project Methodology
OpenERP - Project Methodology
 
What is Rational CLM?
What is Rational CLM?What is Rational CLM?
What is Rational CLM?
 
Managing an Experimentation Platform by LinkedIn Product Leader
Managing an Experimentation Platform by LinkedIn Product LeaderManaging an Experimentation Platform by LinkedIn Product Leader
Managing an Experimentation Platform by LinkedIn Product Leader
 
Software Measurement: Lecture 3. Metrics in Organization
Software Measurement: Lecture 3. Metrics in OrganizationSoftware Measurement: Lecture 3. Metrics in Organization
Software Measurement: Lecture 3. Metrics in Organization
 
AI projects - Lifecyle & Best Practices
AI projects - Lifecyle & Best PracticesAI projects - Lifecyle & Best Practices
AI projects - Lifecyle & Best Practices
 
Software engineer
Software engineerSoftware engineer
Software engineer
 
Software Productivity Framework
Software Productivity Framework Software Productivity Framework
Software Productivity Framework
 
Software Project Management - NESDEV
Software Project Management - NESDEVSoftware Project Management - NESDEV
Software Project Management - NESDEV
 
ProDebt's Lessons Learned from Planning Technical Debt Strategically
ProDebt's Lessons Learned from Planning Technical Debt StrategicallyProDebt's Lessons Learned from Planning Technical Debt Strategically
ProDebt's Lessons Learned from Planning Technical Debt Strategically
 
Kate Resume-7Page
Kate Resume-7PageKate Resume-7Page
Kate Resume-7Page
 

More from OW2

OW2 and RIOS teaming up to boost the open source impact, Nov. 2022 in Roma
OW2 and RIOS teaming up to boost the open source impact, Nov. 2022 in RomaOW2 and RIOS teaming up to boost the open source impact, Nov. 2022 in Roma
OW2 and RIOS teaming up to boost the open source impact, Nov. 2022 in RomaOW2
 
GLPi v.10, les fonctionnalités principales et l'offre cloud
GLPi v.10, les fonctionnalités principales et l'offre cloudGLPi v.10, les fonctionnalités principales et l'offre cloud
GLPi v.10, les fonctionnalités principales et l'offre cloudOW2
 
Centreon: superviser le Cloud et le Legacy à partir d'une même plateforme, po...
Centreon: superviser le Cloud et le Legacy à partir d'une même plateforme, po...Centreon: superviser le Cloud et le Legacy à partir d'une même plateforme, po...
Centreon: superviser le Cloud et le Legacy à partir d'une même plateforme, po...OW2
 
FusionIAM : la gestion des identités et des accés open source
FusionIAM : la gestion des identités et des accés open sourceFusionIAM : la gestion des identités et des accés open source
FusionIAM : la gestion des identités et des accés open sourceOW2
 
OW2 Association Européenne aux racines grenobloises, transformer l'industrie ...
OW2 Association Européenne aux racines grenobloises, transformer l'industrie ...OW2 Association Européenne aux racines grenobloises, transformer l'industrie ...
OW2 Association Européenne aux racines grenobloises, transformer l'industrie ...OW2
 
SFScon'20 Bringing the User into the Equation
SFScon'20 Bringing the User into the EquationSFScon'20 Bringing the User into the Equation
SFScon'20 Bringing the User into the EquationOW2
 
Towards a sustainable solution to open source sustainability, OW2online20, Ju...
Towards a sustainable solution to open source sustainability, OW2online20, Ju...Towards a sustainable solution to open source sustainability, OW2online20, Ju...
Towards a sustainable solution to open source sustainability, OW2online20, Ju...OW2
 
Advanced proactive and polymorphing cloud application adaptation with MORPHEM...
Advanced proactive and polymorphing cloud application adaptation with MORPHEM...Advanced proactive and polymorphing cloud application adaptation with MORPHEM...
Advanced proactive and polymorphing cloud application adaptation with MORPHEM...OW2
 
Open Source governance and the Eclipse Foundation, OW2online, June 2020
Open Source governance and the Eclipse Foundation, OW2online, June 2020Open Source governance and the Eclipse Foundation, OW2online, June 2020
Open Source governance and the Eclipse Foundation, OW2online, June 2020OW2
 
Open source contribution policies, OW2online, June 2020
Open source contribution policies, OW2online, June 2020Open source contribution policies, OW2online, June 2020
Open source contribution policies, OW2online, June 2020OW2
 
Software development at scale, pandemic lockdown and oss ecosystems, OW2onlin...
Software development at scale, pandemic lockdown and oss ecosystems, OW2onlin...Software development at scale, pandemic lockdown and oss ecosystems, OW2onlin...
Software development at scale, pandemic lockdown and oss ecosystems, OW2onlin...OW2
 
Overview of the OpenChain Reference Tooling Work Group, OW2online20, June 2020
Overview of the OpenChain Reference Tooling Work Group, OW2online20, June 2020Overview of the OpenChain Reference Tooling Work Group, OW2online20, June 2020
Overview of the OpenChain Reference Tooling Work Group, OW2online20, June 2020OW2
 
Open Source Compliance at Orange, OW2online, June 2020
Open Source Compliance at Orange, OW2online, June 2020Open Source Compliance at Orange, OW2online, June 2020
Open Source Compliance at Orange, OW2online, June 2020OW2
 
Ideas, methods and tools for OSS Compliance assessment, OW2online, June 2020
Ideas, methods and tools for OSS Compliance assessment, OW2online, June 2020Ideas, methods and tools for OSS Compliance assessment, OW2online, June 2020
Ideas, methods and tools for OSS Compliance assessment, OW2online, June 2020OW2
 
Intelligent package management with FASTEN, OW2online, June 2020
Intelligent package management with FASTEN, OW2online, June 2020Intelligent package management with FASTEN, OW2online, June 2020
Intelligent package management with FASTEN, OW2online, June 2020OW2
 
DECODER, a Smarter Environment for DevOps Teams , OW2online, June 2020
DECODER, a Smarter Environment for DevOps Teams , OW2online, June 2020DECODER, a Smarter Environment for DevOps Teams , OW2online, June 2020
DECODER, a Smarter Environment for DevOps Teams , OW2online, June 2020OW2
 
Enabling DevOps for IoT software development, powered by Open Source, OW2onli...
Enabling DevOps for IoT software development, powered by Open Source, OW2onli...Enabling DevOps for IoT software development, powered by Open Source, OW2onli...
Enabling DevOps for IoT software development, powered by Open Source, OW2onli...OW2
 
Upcoming Challenges in Artificial Intelligence Research and Development, OW2o...
Upcoming Challenges in Artificial Intelligence Research and Development, OW2o...Upcoming Challenges in Artificial Intelligence Research and Development, OW2o...
Upcoming Challenges in Artificial Intelligence Research and Development, OW2o...OW2
 
Cacti and Big Data at Orange France, OW2online, June 2020
Cacti and Big Data at Orange France, OW2online, June 2020Cacti and Big Data at Orange France, OW2online, June 2020
Cacti and Big Data at Orange France, OW2online, June 2020OW2
 
Open Source Geographic Information System at Orange, OW2online, June 2020
Open Source Geographic Information System at Orange, OW2online, June 2020Open Source Geographic Information System at Orange, OW2online, June 2020
Open Source Geographic Information System at Orange, OW2online, June 2020OW2
 

More from OW2 (20)

OW2 and RIOS teaming up to boost the open source impact, Nov. 2022 in Roma
OW2 and RIOS teaming up to boost the open source impact, Nov. 2022 in RomaOW2 and RIOS teaming up to boost the open source impact, Nov. 2022 in Roma
OW2 and RIOS teaming up to boost the open source impact, Nov. 2022 in Roma
 
GLPi v.10, les fonctionnalités principales et l'offre cloud
GLPi v.10, les fonctionnalités principales et l'offre cloudGLPi v.10, les fonctionnalités principales et l'offre cloud
GLPi v.10, les fonctionnalités principales et l'offre cloud
 
Centreon: superviser le Cloud et le Legacy à partir d'une même plateforme, po...
Centreon: superviser le Cloud et le Legacy à partir d'une même plateforme, po...Centreon: superviser le Cloud et le Legacy à partir d'une même plateforme, po...
Centreon: superviser le Cloud et le Legacy à partir d'une même plateforme, po...
 
FusionIAM : la gestion des identités et des accés open source
FusionIAM : la gestion des identités et des accés open sourceFusionIAM : la gestion des identités et des accés open source
FusionIAM : la gestion des identités et des accés open source
 
OW2 Association Européenne aux racines grenobloises, transformer l'industrie ...
OW2 Association Européenne aux racines grenobloises, transformer l'industrie ...OW2 Association Européenne aux racines grenobloises, transformer l'industrie ...
OW2 Association Européenne aux racines grenobloises, transformer l'industrie ...
 
SFScon'20 Bringing the User into the Equation
SFScon'20 Bringing the User into the EquationSFScon'20 Bringing the User into the Equation
SFScon'20 Bringing the User into the Equation
 
Towards a sustainable solution to open source sustainability, OW2online20, Ju...
Towards a sustainable solution to open source sustainability, OW2online20, Ju...Towards a sustainable solution to open source sustainability, OW2online20, Ju...
Towards a sustainable solution to open source sustainability, OW2online20, Ju...
 
Advanced proactive and polymorphing cloud application adaptation with MORPHEM...
Advanced proactive and polymorphing cloud application adaptation with MORPHEM...Advanced proactive and polymorphing cloud application adaptation with MORPHEM...
Advanced proactive and polymorphing cloud application adaptation with MORPHEM...
 
Open Source governance and the Eclipse Foundation, OW2online, June 2020
Open Source governance and the Eclipse Foundation, OW2online, June 2020Open Source governance and the Eclipse Foundation, OW2online, June 2020
Open Source governance and the Eclipse Foundation, OW2online, June 2020
 
Open source contribution policies, OW2online, June 2020
Open source contribution policies, OW2online, June 2020Open source contribution policies, OW2online, June 2020
Open source contribution policies, OW2online, June 2020
 
Software development at scale, pandemic lockdown and oss ecosystems, OW2onlin...
Software development at scale, pandemic lockdown and oss ecosystems, OW2onlin...Software development at scale, pandemic lockdown and oss ecosystems, OW2onlin...
Software development at scale, pandemic lockdown and oss ecosystems, OW2onlin...
 
Overview of the OpenChain Reference Tooling Work Group, OW2online20, June 2020
Overview of the OpenChain Reference Tooling Work Group, OW2online20, June 2020Overview of the OpenChain Reference Tooling Work Group, OW2online20, June 2020
Overview of the OpenChain Reference Tooling Work Group, OW2online20, June 2020
 
Open Source Compliance at Orange, OW2online, June 2020
Open Source Compliance at Orange, OW2online, June 2020Open Source Compliance at Orange, OW2online, June 2020
Open Source Compliance at Orange, OW2online, June 2020
 
Ideas, methods and tools for OSS Compliance assessment, OW2online, June 2020
Ideas, methods and tools for OSS Compliance assessment, OW2online, June 2020Ideas, methods and tools for OSS Compliance assessment, OW2online, June 2020
Ideas, methods and tools for OSS Compliance assessment, OW2online, June 2020
 
Intelligent package management with FASTEN, OW2online, June 2020
Intelligent package management with FASTEN, OW2online, June 2020Intelligent package management with FASTEN, OW2online, June 2020
Intelligent package management with FASTEN, OW2online, June 2020
 
DECODER, a Smarter Environment for DevOps Teams , OW2online, June 2020
DECODER, a Smarter Environment for DevOps Teams , OW2online, June 2020DECODER, a Smarter Environment for DevOps Teams , OW2online, June 2020
DECODER, a Smarter Environment for DevOps Teams , OW2online, June 2020
 
Enabling DevOps for IoT software development, powered by Open Source, OW2onli...
Enabling DevOps for IoT software development, powered by Open Source, OW2onli...Enabling DevOps for IoT software development, powered by Open Source, OW2onli...
Enabling DevOps for IoT software development, powered by Open Source, OW2onli...
 
Upcoming Challenges in Artificial Intelligence Research and Development, OW2o...
Upcoming Challenges in Artificial Intelligence Research and Development, OW2o...Upcoming Challenges in Artificial Intelligence Research and Development, OW2o...
Upcoming Challenges in Artificial Intelligence Research and Development, OW2o...
 
Cacti and Big Data at Orange France, OW2online, June 2020
Cacti and Big Data at Orange France, OW2online, June 2020Cacti and Big Data at Orange France, OW2online, June 2020
Cacti and Big Data at Orange France, OW2online, June 2020
 
Open Source Geographic Information System at Orange, OW2online, June 2020
Open Source Geographic Information System at Orange, OW2online, June 2020Open Source Geographic Information System at Orange, OW2online, June 2020
Open Source Geographic Information System at Orange, OW2online, June 2020
 

Recently uploaded

Green Innovations: Wristbands Ireland's Eco-Friendly Products
Green Innovations: Wristbands Ireland's Eco-Friendly ProductsGreen Innovations: Wristbands Ireland's Eco-Friendly Products
Green Innovations: Wristbands Ireland's Eco-Friendly ProductsWristbands Ireland
 
pitchdeck ORPC 2019 data info turine.pdf
pitchdeck ORPC 2019 data info turine.pdfpitchdeck ORPC 2019 data info turine.pdf
pitchdeck ORPC 2019 data info turine.pdflebob12
 
Bus Eth ch3 ppt.ppt business ethics and corporate social responsibilities ppt
Bus Eth ch3 ppt.ppt business ethics and corporate social responsibilities pptBus Eth ch3 ppt.ppt business ethics and corporate social responsibilities ppt
Bus Eth ch3 ppt.ppt business ethics and corporate social responsibilities pptendeworku
 
Young Woman Entrepreneur - Kaviya Cherian
Young Woman Entrepreneur - Kaviya CherianYoung Woman Entrepreneur - Kaviya Cherian
Young Woman Entrepreneur - Kaviya CherianCDEEPANVITA
 
EPC Contractors aspects Presentation.pdf
EPC Contractors  aspects Presentation.pdfEPC Contractors  aspects Presentation.pdf
EPC Contractors aspects Presentation.pdfGiuseppe Tommasone
 
A Case Study On SQUARE GROUP Bangladesh.pdf
A Case Study On SQUARE GROUP Bangladesh.pdfA Case Study On SQUARE GROUP Bangladesh.pdf
A Case Study On SQUARE GROUP Bangladesh.pdfmeftaul987
 
0311 National Accounts Online Giving Trends.pdf
0311 National Accounts Online Giving Trends.pdf0311 National Accounts Online Giving Trends.pdf
0311 National Accounts Online Giving Trends.pdfBloomerang
 
NewBase 14 March 2024 Energy News issue - 1707 by Khaled Al Awadi_compress...
NewBase  14 March  2024  Energy News issue - 1707 by Khaled Al Awadi_compress...NewBase  14 March  2024  Energy News issue - 1707 by Khaled Al Awadi_compress...
NewBase 14 March 2024 Energy News issue - 1707 by Khaled Al Awadi_compress...Khaled Al Awadi
 
Wallet Pitch for startup fintech and loan
Wallet Pitch for startup fintech and loanWallet Pitch for startup fintech and loan
Wallet Pitch for startup fintech and loansujat8807
 
Mist Cooling & Fogging System Company in Egypt
Mist Cooling & Fogging System Company in EgyptMist Cooling & Fogging System Company in Egypt
Mist Cooling & Fogging System Company in Egyptopstechsanjanasingh
 
A Comprehensive Case Study on the IL&FS Crisis (final).pptx
A Comprehensive Case Study on the IL&FS Crisis (final).pptxA Comprehensive Case Study on the IL&FS Crisis (final).pptx
A Comprehensive Case Study on the IL&FS Crisis (final).pptxShainaMaheshwari1
 
Streamlining Your Accounting A Guide to QuickBooks Migration Tools.pptx
Streamlining Your Accounting A Guide to QuickBooks Migration Tools.pptxStreamlining Your Accounting A Guide to QuickBooks Migration Tools.pptx
Streamlining Your Accounting A Guide to QuickBooks Migration Tools.pptxPaulBryant58
 
Digital Marketing Training Program skills s
Digital Marketing Training Program skills sDigital Marketing Training Program skills s
Digital Marketing Training Program skills sgodxzyrox
 
Shopclues: Failure & Solutions in Business Model
Shopclues: Failure & Solutions in Business ModelShopclues: Failure & Solutions in Business Model
Shopclues: Failure & Solutions in Business ModelBhaviniSharma12
 
Strategic Resources Corporate Presentation - March 2024 Update
Strategic Resources Corporate Presentation - March 2024 UpdateStrategic Resources Corporate Presentation - March 2024 Update
Strategic Resources Corporate Presentation - March 2024 UpdateAdnet Communications
 
unfinished legacy it is a clothing brand
unfinished legacy it is a clothing brandunfinished legacy it is a clothing brand
unfinished legacy it is a clothing brandakashm530190
 
Mist Cooling & Fogging System Company in Saudi Arabia
Mist Cooling & Fogging System Company in Saudi ArabiaMist Cooling & Fogging System Company in Saudi Arabia
Mist Cooling & Fogging System Company in Saudi Arabiaopstechsanjanasingh
 
HOW TO START EARNING WITH AFFILIATE MARKETING
HOW TO START EARNING WITH AFFILIATE MARKETINGHOW TO START EARNING WITH AFFILIATE MARKETING
HOW TO START EARNING WITH AFFILIATE MARKETINGNATHAN SPEAKS
 
Pitch Deck Teardown: SuperScale's $5.4M Series A deck
Pitch Deck Teardown: SuperScale's $5.4M Series A deckPitch Deck Teardown: SuperScale's $5.4M Series A deck
Pitch Deck Teardown: SuperScale's $5.4M Series A deckHajeJanKamps
 
Optimize Your CRM Customization and Beyond
Optimize Your CRM Customization and BeyondOptimize Your CRM Customization and Beyond
Optimize Your CRM Customization and BeyondBoundify
 

Recently uploaded (20)

Green Innovations: Wristbands Ireland's Eco-Friendly Products
Green Innovations: Wristbands Ireland's Eco-Friendly ProductsGreen Innovations: Wristbands Ireland's Eco-Friendly Products
Green Innovations: Wristbands Ireland's Eco-Friendly Products
 
pitchdeck ORPC 2019 data info turine.pdf
pitchdeck ORPC 2019 data info turine.pdfpitchdeck ORPC 2019 data info turine.pdf
pitchdeck ORPC 2019 data info turine.pdf
 
Bus Eth ch3 ppt.ppt business ethics and corporate social responsibilities ppt
Bus Eth ch3 ppt.ppt business ethics and corporate social responsibilities pptBus Eth ch3 ppt.ppt business ethics and corporate social responsibilities ppt
Bus Eth ch3 ppt.ppt business ethics and corporate social responsibilities ppt
 
Young Woman Entrepreneur - Kaviya Cherian
Young Woman Entrepreneur - Kaviya CherianYoung Woman Entrepreneur - Kaviya Cherian
Young Woman Entrepreneur - Kaviya Cherian
 
EPC Contractors aspects Presentation.pdf
EPC Contractors  aspects Presentation.pdfEPC Contractors  aspects Presentation.pdf
EPC Contractors aspects Presentation.pdf
 
A Case Study On SQUARE GROUP Bangladesh.pdf
A Case Study On SQUARE GROUP Bangladesh.pdfA Case Study On SQUARE GROUP Bangladesh.pdf
A Case Study On SQUARE GROUP Bangladesh.pdf
 
0311 National Accounts Online Giving Trends.pdf
0311 National Accounts Online Giving Trends.pdf0311 National Accounts Online Giving Trends.pdf
0311 National Accounts Online Giving Trends.pdf
 
NewBase 14 March 2024 Energy News issue - 1707 by Khaled Al Awadi_compress...
NewBase  14 March  2024  Energy News issue - 1707 by Khaled Al Awadi_compress...NewBase  14 March  2024  Energy News issue - 1707 by Khaled Al Awadi_compress...
NewBase 14 March 2024 Energy News issue - 1707 by Khaled Al Awadi_compress...
 
Wallet Pitch for startup fintech and loan
Wallet Pitch for startup fintech and loanWallet Pitch for startup fintech and loan
Wallet Pitch for startup fintech and loan
 
Mist Cooling & Fogging System Company in Egypt
Mist Cooling & Fogging System Company in EgyptMist Cooling & Fogging System Company in Egypt
Mist Cooling & Fogging System Company in Egypt
 
A Comprehensive Case Study on the IL&FS Crisis (final).pptx
A Comprehensive Case Study on the IL&FS Crisis (final).pptxA Comprehensive Case Study on the IL&FS Crisis (final).pptx
A Comprehensive Case Study on the IL&FS Crisis (final).pptx
 
Streamlining Your Accounting A Guide to QuickBooks Migration Tools.pptx
Streamlining Your Accounting A Guide to QuickBooks Migration Tools.pptxStreamlining Your Accounting A Guide to QuickBooks Migration Tools.pptx
Streamlining Your Accounting A Guide to QuickBooks Migration Tools.pptx
 
Digital Marketing Training Program skills s
Digital Marketing Training Program skills sDigital Marketing Training Program skills s
Digital Marketing Training Program skills s
 
Shopclues: Failure & Solutions in Business Model
Shopclues: Failure & Solutions in Business ModelShopclues: Failure & Solutions in Business Model
Shopclues: Failure & Solutions in Business Model
 
Strategic Resources Corporate Presentation - March 2024 Update
Strategic Resources Corporate Presentation - March 2024 UpdateStrategic Resources Corporate Presentation - March 2024 Update
Strategic Resources Corporate Presentation - March 2024 Update
 
unfinished legacy it is a clothing brand
unfinished legacy it is a clothing brandunfinished legacy it is a clothing brand
unfinished legacy it is a clothing brand
 
Mist Cooling & Fogging System Company in Saudi Arabia
Mist Cooling & Fogging System Company in Saudi ArabiaMist Cooling & Fogging System Company in Saudi Arabia
Mist Cooling & Fogging System Company in Saudi Arabia
 
HOW TO START EARNING WITH AFFILIATE MARKETING
HOW TO START EARNING WITH AFFILIATE MARKETINGHOW TO START EARNING WITH AFFILIATE MARKETING
HOW TO START EARNING WITH AFFILIATE MARKETING
 
Pitch Deck Teardown: SuperScale's $5.4M Series A deck
Pitch Deck Teardown: SuperScale's $5.4M Series A deckPitch Deck Teardown: SuperScale's $5.4M Series A deck
Pitch Deck Teardown: SuperScale's $5.4M Series A deck
 
Optimize Your CRM Customization and Beyond
Optimize Your CRM Customization and BeyondOptimize Your CRM Customization and Beyond
Optimize Your CRM Customization and Beyond
 

A living story: measuring quality of developments in a large industrial software factory with Spago4Q, Daniele Gagliardi, Engineering Group.

  • 1. A living story: measuring quality of developments in a large industrial software factory with Spago4Q Daniele Gagliardi, Engineering Group Productivity Intelligence Multi-Dimensional Analysis QEST-3D Spago4Q Net Promoter Score & Six-Sigma TF Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 2. One year ago (OW2 Con' 2012)... Engineering's CMMi Infrastructure for Software projects Dashboards and Reports Project Intelligence with Spago4Q Unified View Project Managers & Quality Auditors Needs Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 3. Engineering Group – at a glance Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 4. A new organization for production Worldwide Customers Business Units (Bus) for different market sectors Business Analysis Account Managers Project Managers Service Desk Sales Managers Business Competence Center Technical, Innovation & Research Division Engineering's Software Labs (ESL) Resource Management PRODUCTION ESL 1-2 : Project Development RFP Technical Support Architectural Design ESL 3 : Application Management Research & Development Competence Centers MANAGED OPERATIONS Infrastructure & System Services Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 5. As the consequence: CEO's need I want to know the productivity of our software factory. Using Function Point Metric. Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 6. More : managers' needs How productive is my organization ? Which is users' and customers' level of satisfaction ? Which are corporate audit results ? How can I improve the development process ? How can I improve performance? Which is the quality level of my product ? Top Manager Quality Manager Project Manager How can I compare different labs? Is my project on track? Is there REALLY a way to measure performance ? Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 7. More : compliance to quality standard ● ● ● ● Continuous Quality Improvement in Engineering's projects Unified Infrastructure supporting quality processes granting flexibility and adaptability CMMI-DEV and ISO certifications, as independent method to validate the compliance of processes and infrastructures with quality standards Set-up of Engineering's Software Labs (ESL) to enhance and measure productivity and improve quality practices Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 8. Productivity Intelligence Productivity Intelligence lets Quality emerge as the result of Economic benefits, Social impacts, Technical properties Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 9. The Solution The model • QEST nD model, a conceptual framework for measuring process performance based on multiple analysis dimensions http://www.semq.eu/leng/modtechqlm.htm The tool • Spago4Q, the open source platform to measure, analyze and monitor quality of products, processes and services http://www.spago4q.org Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 10. Input: data sources and interactions Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 11. QEST 3D model ● Three dimensions of analysis: ● ● Social (S) ● ● Economical (E) Technical (T) Performance values for each dimension allow to identify process areas that need improvements Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 12. QEST in detail Method: Performance is expressed as the combination of the specific ratios selected for each of the 3 dimensions of the quantitative assessment (Productivity - PR) and the perceived product quality level of the qualitative assessment (Quality - Q) Performance = PR + Q Model: QEST (Quality factor + Economic, Social & Technical dimensions) is a "structured shell" to be filled according to management objectives in relation to a specific project Target: measuring project performance (P) using 3 distinct viewpoints ●Input Data: list of weighted ratios for each dimnesion and quality questionnaries ●Output Data: an integrated normalized value of performance ● Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 13. The Tool Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 14. The Integrated Environment ● ● QEST model is fully supported by Spago4Q The procedure is coherent with the PMAI (Plan-Measure-AssessImprove) cycle:  PLAN, defining a set of metrics, based on the GQM approach, and possible dimensions of analysis (perspectives) characterizing the analysis  MEASURE, including the collection of data, and the computation of metric values and global performance value  ASSESS, presenting results through dashboards and reports  IMPROVE, analyzing in detail each value that is less than the expected thresholds, in order to find possible problems or bottlenecks from a process-based viewpoint Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 15. 3D analysis : main goals The ESL model selected goals for each analysis dimension: 1. Economical (E) E.G1 Reduce the effort of corrective maintenance (corrective + preventive, ISO/IEC14764:2006) E.G2 Improve ESL resource/assets allocation E.G3 Reduce effort due to hardware system unavailability (‘downtime’) E.G4 Reduce rework (Analysis/Design SLC phases) E.G5 Improve productivity (note: different ‘sizing’ units) 2. Social (S) S.G1 Reduce the number of non-conformity issues (QA inspection) S.G2 Improve artifacts reuse (functional reuse) S.G3 Evaluate training skills for organizational resources S.G4 Improve customer satisfaction (e.g. Customers/Prospects, Business Units, Developers) S.G5 Improve knowledge sharing (“social 2.0”, communities) 3.Technical (T) T.G1 Reduce the resolution time for defects and technical issues T.G2 Reduce the number of pre-delivery defects (as in ODC analysis) T.G3 Improve delivery time for deliverables T.G4 Improve code quality T.G5 Improve the testing process (e.g. coverages, # req’s, # tests, ...) Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 16. 3D Analysis : Metrics Metric ID Metric DESC Formula Source E.M1.1 Incidence of corrective maintenance effort Corrective Maintenance Effort/Development Effort ALM & prj registry E.M2.1 Allocation of ESL resources Nr. of Res (hours) allocated on prj/Tot of Res (hours) ALM & Corp. Systems E.M3.1 Hardware System Availability Percentage System Availability System Monitoring E.M4.1 Incidence of rework Rework Effort / Development Effort ALM & prj registry E.M5.1 Development capability FP/Effort ALM & prj registry S.M1.1 n. Of Non Conformity issue % of NC for project ALM & QA Registry S.M2.1 Incidence of artifact reuse Nr downloads/tot nr of artifacts stored Component repo S.M3.1 Skill improvement % new (or modify) skills for resource Skill management tool S.M4.1 Customer Satisfaction Results of survey Survey tool S.M5.1 Knowledge sharing improvement % of interaction with collab. tools Collaboration tools T.M1.1 Incidence of defects % nr. of defects (errors + defects) for project ALM T.M2.1 Defects Mean Resolution Time Tot. resolution time/Tot. defects ALM T.M3.1 Incidence of delayed deliverables % nr. delayed deliv. / Tot. deliverables ALM T.M4.1 Code Quality Results of automatic static test Code analysis tool T.M5.1 Testing process improvement Test coverage ALM Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 17. Social Analysis ● ● ● ● Social Dimension is a First Class Citizen Quantitative data about how people adhere to corporate processes Qualitative data from LimeSurvey about satisfaction level of customers, integrators, developers Net Promoter Score (NPS) approach, using Six-Sigma Transfer Functions Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 18. Drill down views Top Manager (TM) ESL Engineering's Software Labs Level 1 ESL Chief Manager ESL 1 Level 2 Project Development ESL 2 ESL 3 Project Development Application Maintenance ESL Lab Manager PRJ 1 PRJ n PRJ 1 PRJ n PRJ 1 PRJ n Level 3 Project Manager (PM) Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 19. TM dashboard – sample #1 Unified view on Engineering Software Labs  Global performance indicator  Performance comparison (time, labs)  Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 20. TM dashboard – sample #2 Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 21. TM dashboard – sample #3 Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 22. QEST drill down – sample #4 Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 23. ESL Dashboard – sample #5 Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 24. The QEST in a nutshell Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 25. First result Productivity Intelligence Now I know how productive enables performance improvement! my organization is! Users & Customers feedbacks are now integrated with corporate data! The development process is under control and I can improve it ! I can monitor the quality level of my product ! Top Manager Quality Manager Project Manager I know if my project is on track & I can identify issues ! Now I can compare Labs performance! Finally we can REALLY measure performance! Through audit dashboards, corporate QA is under control ! Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 26. Furthermore + + What do you think? The model is generally applicable to several context, including OSS communities: What about using it in SQuAT program to measure OW2 performance? OW2 SQuAT building Trust into Open Source Software Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con
  • 27. That's all folks! Thank you for your attention ! Questions ? Tweet? http://www.semq.eu/leng/modtechqlm.htm ● The QEST Model : ● Spago4Q website and resources: ● Contacts & Info: spago4q@eng.it ● http://www.spago4q.org @ dangagliar Bibliography: Buglione L. & Abran A., QEST nD: n-dimensional extension and generalisation of a Software Performance Measurement Model, International Journal of Advances in Engineering Software, Elsevier Science Publisher, Vol. 33, No. 1, January 2002, pp.1-7 Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported. www.ow2.org Twitter #ow2con