Cloud Management with Oracle Enterprise Manager

Cloud is HOT Cloud has gone from #16 to #2 in two years for Gartner CIORanking of technologies that CIOs selected as one of their top three priori6es 2011 2010 2009 2008 Cloud compu*ng 1 2 16 * Virtualiza)on 2 1 3 3 Mobile technologies 3 3 12 12 IT management 4 10 * * Business intelligence 5 5 1 1 Network, voice and data communica)ons 6 4 6 7 Enterprise applica)ons 7 11 2 2 Collabora)on technologies 8 10 5 8 Infrastructure 9 14 7 6 Web 2.0 10 3 15 15 5 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Private Cloud Adoption Is Increasing 2010 2011 Cloud Cloud 29% 37% 28% increase from 2010 to 2011Source: IOUG ResearchWire member studies on Cloud Computing, conducted in Aug-Sept 2010 and Aug-Sept 2011 6 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Cloud Computing Strategy •  Provide customer choice of private and public clouds •  Deliver complete, integrated offerings spanning SaaS, PaaS and IaaS •  Enable customers to adopt cloud as the business requires7 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Cloud Offerings Private Cloud Solutions Public Cloud Solutions •  Applications on a shared platform •  Oracle Cloud Services •  Database & middleware for PaaS •  Oracle on 3rd party public clouds •  Hardware & systems for IaaS •  Powering 3rd party public clouds Private Cloud Public Clouds I I Apps N T N T SaaS R E PaaS A R PaaS N N E E IaaS T T IaaS Cloud Management, Security, Integration •  Management, security and integration spanning private and public clouds8 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Cloud Platform Oracle Enterprise Manager 12 Plan Applications and Business Services Optimize 3rd Party Apps Oracle Apps ISV Apps Setup Meter & Platform as a Service Charge Integration: Process Mgmt: Security: User Interaction: Applica*ons and SOA Suite BPM Suite Identity Mgmt WebCenter Business Services Oracle Fusion Middleware Pla<orm as a Service Build Oracle Database Database-‐as-‐a-‐Service Manage Infrastructure-‐as-‐a-‐Service Infrastructure-as-a-Service Oracle Solaris Oracle Linux Operating Systems: Oracle Enterprise Linux Test Oracle VM for SPARC (LDom) Solaris Containers Oracle VM for x86 Monitor Servers Deploy Storage 9 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Enterprise Manager 12 Total Cloud Control Optimize Plan ü Complete Cloud Lifecycle Solution Setup Manage all phases of the cloud lifecycle Meter & Charge Applica*ons and Business Services ü Unified and Automated Management Pla<orm as a Service Across the entire cloud stack, and across all Build Database-‐as-‐a-‐Service cloud services - from a single productManage Infrastructure-‐as-‐a-‐Service ü Business-Driven Clouds Test Monitor Application-aware clouds that automatically Deploy adapt to business services and activities 10 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Comprehensive Cloud Solutions Mapped to simplified Enterprise Manager 12c Packs Database Cloud Self-‐Service Applica*on App 1 App 2 App3 VM VM VM DB DB DB Java Platform Oracle VM Exadata/non-‐Exadata Exalogic/non-‐Exalogic Infrastructure-‐as-‐a-‐Service Database-‐as-‐a-‐Service Pla<orm-‐as-‐a-‐Service (IaaS) (DBaaS) (PaaS) Cloud Management Pack for Oracle Database Cloud Management Pack for Oracle Middleware11 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Cloud Management Licensing Named User SW Update & Process SW Update & Pack Name Plus Support License Support ($/NUP) ($/NUP) ($/Processor) ($/Processor) Oracle Cloud Management Pack for Oracle Database* $60.00 $15.00 $3,000.00 $660.00 Oracle Cloud Management Pack for Oracle Middleware** $60.00 $15.00 $3,000.00 $660.00•  Cloud Management Pack for Oracle Database •  Cloud Management Pack for Oracle •  Assembly Provisioning (database /“naked” Middleware assemblies) •  Assembly Provisioning •  Database-as-a-Service on physical (Middleware/“naked” assemblies) environments (including Exadata) •  Platform-as-a-Service (Upcoming: J2EE •  Chargeback app provisioning on pre-existing platforms) •  Policy driven resource management •  Chargeback •  Cloud APIs •  Policy driven resource management •  Cloud APIs 12 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. *Requires Database Lifecycle Management Pack except in pure IaaS cases ** Requires Weblogic Management pack except in pure IaaS cases

Features included in Base Enterprise Manager •  Base IaaS Management Features (Yes, that means *Free*) •  EM CC Oracle VM Virtualization Management (includes OVM Template Provisioning) •  EM CC Consolidation Planner •  EM CC Host/Operating System Management •  EM CC Storage and Network Plug-ins •  EM Ops Center Provisioning and Patch Automation •  EM Ops Center Virtualization Management •  Why did we do this? •  Provides lower barrier to entry for Oracle’s Cloud solution and hardware •  Up-selling opportunities for Cloud Management packs •  Inclusive management for hardware, virtualization and OS •  Elevates the value of the Cloud to the platform rather than infrastructure •  Distinguished from pure-play IaaS like Cisco, VMware, RedHat, etc13 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Enterprise Manager 12 Cloud Lifecycle Management Optimize Plan Plan & Setup the Cloud Environment •  Identify all IT assets (cloud building blocks) Setup Meter & •  Decide apps, cost models, policies, roles… Charge Applica*ons and •  Consolidation planning Business Services –  (P2V, P2E, DBs, Apps..) Pla<orm as a Service Build •  Create shared resource pools Database-‐as-‐a-‐Service Manage Infrastructure-‐as-‐a-‐Service •  Setup shared components •  Setup cloud services Test –  (IaaS, DBaaS, PaaS, Apps) Monitor Deploy •  Setup self service portal 15 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Automated Discovery and Resource Baselining•  Automatic asset discovery using network scanning techniques•  Integrated workflow for agent deployment for active management•  Promote the targets from “Unmanaged” to “Managed”•  Integrate with Consolidation Planner to identify underutilized assets 16 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Consolidation Challenges120% 120% 120%100% 100% 100% 80% 80% 80% 60% 60% 60% 40% 40% 40% •  Applications have 20% 20% 20% 0% 0% 0% different workload & Application A Application B Combined resource profiles CPU Utilization  CPU Utilization  CPU Utilization  •  Need to consider multiple resources120% 120% 120%100% 100% 100% •  CPU 80% 80% 80% 60% 60% 60% •  Memory 40% 40% 40% 20% 20% 20% •  Storage 0% 0% 0% Application A Application B Combined CPU Utilization  CPU Utilization  CPU Utilization  17 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Consolidation Planner Determines candidates for consolidation •  Identifies under- and over-utilized server •  Identifies ideal placements •  Works for physical and virtual environments Benefits •  Maximizes server density •  Minimizes resource contention •  Maintains performance commitment •  Satisfies business, compliance, and technical constraints18 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Consolidation Planner•  Leverages resource utilization and configuration data from Enterprise Manager repository –  CPU, memory, storage, network –  Over a representative period•  Administrator specifies servers and constraints for workload migration –  Physical/virtual servers –  Existing/planned servers –  Business/technical constraints•  Detailed analysis on different scenarios of consolidated workloads 19 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Cloud Resource Model TaxonomyCloud Top level entity Collection of various zones – OVM, Database, … OVM Pool 1 OVMDatabase Zones Pool 2 RAC EM 12c concept: Defines a logical unit of 11.2.0.2 homogeneous databases based on configuration, version, etc SIDB 10.2.0.5 RAC 11.2.0.2 SIDB 10.2.0.5IaaS Zones Oracle VM Zones consisting of multiple Server and SIDB 10.2.0.5 Storage PoolOVM Server Pools A bunch of physical servers sharing a commonstorage and defining the boundary of Live migration 20 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Guided Cloud Setup: Infrastructure-as-a- Service Cloud Administrator Self Service Administrator 1 Provision Bare metal Hypervisor 1 Define allowable VM sizes 2 Configure Storage Arrays and 2 Assign quotas to Users and Roles network (VLAN) Define access boundaries (map 3 Create Server Pools 3 roles to zones) 4 Define Zones based on functional 4 Setup Chargeback Plans and operational boundaries Make software available for 5 Configure Software Library 5 deployment by Self-Service users21 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Guided Cloud Setup: Database-as-a-Service Cloud Administrator Self Service Administrator 1 Provision Servers and Storage 1 Define Deployment Procedures for Database Provisioning 2 Provision Database Software on 2 single instance servers or RAC Assign quotas to Users and Roles 3 Create database server pools 3 Define access boundaries (map roles to zones) Define Zones based on functional 4 4 and operational boundaries Setup Chargeback Plans and maintenance levels 5 Configure Software Library 5 Define a service in Service Catalog for deployment by Self-Service users22 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Guided Cloud Setup: Middleware PaaS as a Service Cloud Administrator Self Service Administrator Provision Servers and Storage 1 Define Deployment Procedures for 1 (ideally Exalogic Elastic Cloud) domain or J2EE App Provisioning 2 2 Provision Middleware domains Assign quotas to Users and Roles Create Middleware pools, say 3 Define access boundaries (map 3 clusterized domains roles to zones) 4 4 Define Zones based on functional Setup Chargeback Plans and operational boundaries 5 Define a service in Service Catalog 5 Configure Software Library for deployment by Self-Service users23 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Centralized Software Library•  Single repository for storing and retrieving images, scripts and assemblies•  Can be co-located with Self-Service Application or with cloud targets•  Choice of Storage types and Protocols (NFS, HTTP(S)), ideally suited for remote data centers•  Integrated with Packaging tools like Assembly Builder•  Supports Access rights for each image/ assembly 24 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Enterprise Manager 12 Cloud Lifecycle Management Optimize Plan Build, Test & Deploy Applications Meter & Setup •  Package complex multi-tier Charge Applica*ons and applications Business Services •  Test all tiers of applications – easily, Pla<orm as a Service Build securely, comprehensively Database-‐as-‐a-‐Service Manage •  Identify performance and availability Infrastructure-‐as-‐a-‐Service bottlenecks and fix them Test •  Self-service deploy the application, Monitor database or any underlying Deploy infrastructure 25 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Virtual Assembly Builder Package Complex, Multi-Tier Applications for deployment on Oracle VM conﬁg1 Oracle Enterprise Manager (Software Library) conﬁg2 Assembly = Appliances Dev/Test (VM Templates + configurationEnvironment Metadata) + relationships & start Production order Metadata Environments• Define late binding configuration using OVF Metadata• Easily replicate topology in production with minor variations• Each production instance has well-contained configuration parameters for flexibility 26 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Provisioning Procedures Packaging for deployment in physical environments Capturing Provisioning Profiles Locked values shown in read only mode•  Capture database configuration via Provisioning Profiles•  Lock and Save deployment procedures by using values from profile or by overriding them 28 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Catalog of Service Templates•  Publish saved deployment procedures as service templates•  Build a large service catalog by changing database versions, configuration, and other params 29 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 09/05/2011

Self-Service Provisioning•  Out-of-box console; no additional set up required •  Supports custom background•  Rich service catalog: •  Database service •  OVM Templates and Assemblies •  Java applications•  Additional capabilities: •  Backup and Restore VM/Database •  Basic resource monitoring •  Chargeback information •  Quota monitoring•  Cloud APIs •  RESTFul APIs and CLIs ideal for Cloud integrators 30 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Enterprise Manager 12 Cloud Lifecycle Management Plan Monitor & Manage Cloud Operations Optimize •  End-user and business-level monitoring (user experience, business transactions, business Setup Meter & services, business KPIs…) Charge Applica*ons and •  Application monitoring (app uptime, health, Business Services performance, app service level monitoring..) Pla<orm as a Service •  Infrastructure monitoring (A2D, compliance..) Build Database-‐as-‐a-‐Service •  Start/stop servicesManage Infrastructure-‐as-‐a-‐Service •  Policy driven scale up/down Test •  Backup/recovery Monitor •  Manage downtime: patch, upgrade… Deploy 33 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Cloud Resource and Request Monitoring•  Manage Cloud Zones and underlying resources –  Server Pools, VMs, databases, Middleware)•  Track resource flux, tenants, policy violations, etc•  Drill down into individual resources for deeper monitoring•  Monitor requests and failure rates and identify potential bottlenecks to remediate 34 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Centralized Incident and Problem Management•  Centralized incident management for the Cloud –  View, manage, diagnose and resolve incidents from one console•  Support for incident lifecycle operations –  Assign, acknowledge, prioritize, track status, escalate, suppress•  Accelerated resolution with “My Oracle Support” integration•  Integrated with Helpdesk Systems –  Out of box connectors for Remedy, HP Service Center 35 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Integrated, Application-to-Disk, Cloud Resource Monitoring •  Server and storage •  Deep and Integrated •  Monitoring of •  User Experience Business Driven alarms Database Monitoring Weblogic, SOA, Management Coherence Application •  Server Fault •  Self-Managing DB •  Business Transaction (ADDM, AWR, ASH) •  JVM Diagnosis Monitoring for the Management Management •  Dependency analysis •  Automated SQL Tuning •  Service Topology, Cloud between Physical and Dependency analysis Virtual Infrastructure36 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Comprehensive Engineered Systems Management Integrated Management of Hardware and Software•  Hardware view •  Schematic of Storage cells, Database Servers (compute nodes) & switches •  Hardware components alerts•  Software/system view •  Performance, availability, usage by databases, services, clusters •  Software alerts from db, cluster, ASM •  Topology view of DB systems/clusters•  Configuration view •  Version summary of all components along with patch recommendations 37 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Storage Cell Performance •  Drill down from database performance page •  Composite cell health indicators •  Helps triage •  Load imbalance •  ASM problems •  Cell configuration issues •  Cell software or hardware failures •  Network failures38 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Storage Cell Management•  Storage Cell monitoring and administration support –  Cell Home page and performance pages –  Actions supported: Start/stop Cell, verify connectivity, setup SSH, execute Cellcli on cells –  Setup IORM for database targets•  Management by Cell Group –  All cells used by a database automatically placed in a group –  Cell Group level administration operations (batch job monitoring) 39 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Infiniband Network Monitoring•  Infiniband network and switches as EM •  Full monitoring targets •  Alerts (switch generated and EM•  Network home page and performance page – generated) real time and historical •  Performance metrics•  Network topology view •  Configuration metrics – detect and•  Perform admin tasks such as enable/disable notify configuration changes/best port, clear performance/error counters practice violations 40 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Centralized Configuration Management Configuration Management tailored for challenges in Cloud environment Challenges Features Virtual Server sprawl Inventory tracking, ongoing discovery Dynamic topology changes (owing to Topology mapping, dependency elasticity) tracking Drifts from pre-defined Service Configuration Baselines, Drift templates Tracking Real-time change detection and Rapid changes auditing Compliance Frameworks, standards Cloud compliance and Rules• Release highlights • Integration of mValent, Active reasoning and BEA Guardian into a single Enterprise Manager Framework 41 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Policy Based Workload and Resource Management •  Dynamically allocate resources based on pre-defined policies •  Schedule based –  Invoke actions based on schedules. Example: Quiesce VMs on weekends •  Performance based –  Scale out and scale back actions to support Capacity On Demand Dept Performance Policy violation Shared App 2 Service Weblogic Cluster Oracle Enterprise Coherence Grid Manager WebLogic Cloud Zone Oracle RAC Capacity fulfillment on demand Oracle Database Cloud Zone42 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Enterprise Manager 12 Cloud Lifecycle Management Optimize Plan Meter, Charge & Optimize Services Setup •  Meter resource utilization and cloud usage Meter & Charge •  Optionally chargeback to application owners, Applica*ons and end-users, and/or business departments Business Services •  Optimize cloud performance, capacity, QOS, Pla<orm as a Service Build agility, geography, people, costs… Database-‐as-‐a-‐Service Manage Infrastructure-‐as-‐a-‐Service Test Monitor Deploy 44 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Metering and Chargeback•  App-to-Disk Resource Metering –  VM Guests, Database, Web Logic Server, Host –  Composite Target: aggregation over supported target types –  CPU, Memory, Storage, Network Bandwidth –  Database transactions, SQL Executions, etc. –  Mid Tier resource usage –  Application/Activity metering (planned)•  User Defined Chargeback Plan –  Usage-based items (Resource and Activity) –  Configuration-based items –  Fixed-cost items 45 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Chargeback Reporting•  Rollup based on LDAP hierarchy•  Generate Reports in variety of formats (Excel, Work, PowerPoint, HTML, PDF)•  Accessible from Self-Service Portal•  Integrated with BI Publisher •  Generate and Email reports to recipients on defined schedule (e.g. Monthly) 46 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Chargeback and Billing Oracle Enterprise Manager + Oracle Billing and Revenue Management Cloud Services Cloud Management Cloud Monetization Oracle Enterprise Manager Oracle Billing and RevenueApplica*ons Management Configuration Mgmt Provisioning Metered Pricing/Charging FlexibilityMiddleware Usage Lifecycle ManagementDatabase Customer Management Bill/Invoice Application Performance generation Management and deliveryOS Complete Billing Operations Application QualityVirtualiza*on Management Balance Usage data Control collection Value Chain Management Ops Center Physical & Virtual Systems Management Business Intelligence 47 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Who’s Buying? Project or Driver… Specifics to Look For…Companies with specific green-field cloud initiatives •  Fresh initiatives •  Cloud resource and delivery planning •  Right-sizingCompanies with existing Server Virtualization •  Looking for a VMware counterpart/substitute for the Oracle CloudCompanies undergoing massive consolidation •  Big data centers •  Distributed location •  Looking to consolidate with Engineered Systems (Exadata/Exalogic)Companies who want Amazon EC2-like solution for •  Provisioning on Demand (especially by Developers and Testers)their critical apps within their own data center •  Chargeback/metering/Showback needsCompanies with some degree of existing automation •  Self-Service enablement of existing automationfor provisioning and patching •  Scale out and scale back of resources 50 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle Confidential – Aug 2009

Key Sales Plays – FY 2012•  Sales Play #1 – Exadata and Exalogic customers –  Customers looking for Engineered systems for massive data center consolidation –  Outline the entire path from Physical->Engineered Systems->Cloud•  Sales Play #2 – Customers attracted to Cloud Self Service model –  Customers with challenges around Provisioning/Automation –  Business users demanding more control•  Sales Play #3 – Customers who want shared services with metered usage –  Demonstrate capex and opex savings from shared services –  Focus on Metering and Chargeback for greater accountability•  Sales Play #3 –Existing customers with GC or Ops Center Provisioning Pack –  Sell the Cloud Management Packs as the “next level of consolidation and automation” –  Focus on Self-Service Provisioning•  Sales Play #5 – Oracle VM prospects –  Ride the virtualization wave; Provide viable alternative to VMware –  Focus on Assemblies, Metering, Policies for value-add over bare bones virtualization 51 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

What’s there for Sales teams•  Technical Reps –  Sell Cloud Management Pack for Database + Database Lifecycle Management Pack as a complete DBaaS solution –  Upsell to existing database customers•  Middleware Reps –  Sell Cloud Management Pack for Middleware + Weblogic Management Pack as a complete PaaS solution –  Upsell to existing middleware customers•  Hardware Reps –  Demonstrate differentiated offering of Oracle hardware with base IaaS included in Enterprise Manager –  Clear value over bare bone hardware and hypervisor sold by IBM, Cisco, VMware, etc52 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Enterprise Manager 12 Total Cloud Control Optimize Plan ü Complete Cloud Lifecycle Solution Setup Manage all phases of the cloud lifecycle Meter & Charge Applica*ons and Business Services ü Unified and Automated Management Pla<orm as a Service Across the entire cloud stack, and across all Build Database-‐as-‐a-‐Service cloud services - from a single productManage Infrastructure-‐as-‐a-‐Service ü Business-Driven Clouds Test Monitor Application-aware clouds that automatically Deploy adapt to business services and activities 54 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Cloud Management with Oracle Enterprise Manager

by Bob Rhubart

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