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Managers' training
 

Managers' training

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    Managers' training Managers' training Document Transcript

    • 2/18/2013HSE –MANAGERS’TRAININGESSENTIALS OF HSE THIS TRAINING IS DESGINED TO LET KNOW THE LITERATURE THAT IS TAUGHT BY OSHA IN IT’S COURSES TO GIVE AWARNESS TO HSE MANAGMENT. YAWAR HASSAN KHAN- ASSISTANT SAFETY OFFICER -ACL
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACL Evaluate quality of safety culture in long termsHSE TRAINING Develop and submit the written recommendations Functions of safety committeeESSENTIALS OF HSE To have knowledge Skills1.EFFECTIVE AbilitiesSAFETY Of health and safetyCOMMITTEES Benefits of safety committee ConsultantPurpose of safety committee Identify hazardsHelp protects employee by providingknowledge of safety protect employee and employerHelps protect employee by providing a Communication between labor andsolution to issues managementBring together labor and management for Duties of safety committee membershealth and safety Receive concerns , reports and suggestionsHelp the employee give training to by employees and give them to managermanager , supervision and workers for level and give the management levelbetter hazard identification and control response to employeesand health and safety performance Workplace inspectionRoles of safety committee Receiving trainingKnow the feelings and thinking ofemployee by survey and interview Attending meetingsAnalyze the behavior of employee by Control measures and safety improvementobserving progressDo safety inspections at workplace MonitoringDo safety audits Hazard identificationControl measures and safety communicationimprovements measure should bemonitored 1
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACLBenfits of training the safetycommittee Causes of accident report failuresKnow their purpose of job Surface causes are uncovered but , rootKnow the role causes are not uncoveredKnow the function Hazardous conditions are uncoveredKnow the responsibility Unsafe work practices uncoveredKnow the skills Failure in safety management uncoveredKnow the abilities Causes of majority injuriesKnow the information on health and safety Inadequate supervision ,education , accountability , and resourcesHazard identification profit for company Hazardous conditionsCompetition leadingEffective audit MaterialLower injury and illness rates EquipmentThree areas for effective safety Environmentcommittee training PeopleSafety committee operations systemHazard identification and control System design and implementationAccident investigation procedures ObjectivesHierarchy of controls PolicyEngineering controls PlanAdministrative controls ProceduresPersonal protective equipment ProcessesAccident investigation procedures BudgetWrite data of accident ReportKnow the surface and root causes RulesMake the report Safety inspectionSuggest safety measures2
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACLIn safety inspection we give time to know Characteristics of an effective safetyfor a thorough inspection to be conducted committeeto know what is happening Organized meetingJob hazard analysis Good communicationEmployee , managers together solve theproblems Roles and purposes are understoodProblem solving techniques Standard of behaviorUnderstand the problem Objectives and completion dates are setDiscuss causes Members trainedTarget solutionsSell solutions 2.EFFECTIVEImplement solutions SAFETY5 wh analysis COMMITTEEWho is getting hurt ?What actually caused the injury ? MEETINGSWhen workers are getting hurt ? How often do safety committees meetWhere workers are getting hurt ? Some once a month and some more oftenhow workers are getting hurt ? When committee meeting should be heldHow to conduct a survey It’s most effective if the safety committeeGather a team of trained employees conducts a meeting immediately after the inspectionDetermine who you are going to sample What happens in an effective safetyDecide how will you conduct the survey ? committee meetingTell everyone why you are going to Discuss findingsconduct survey ? Ensure identified hazards are reported toConduct the survey responsible supervisors or managersSummarize result Analyze findings and discuss their possible rootcauseDiscuss the result with CEO 3
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACLMake recommendations to improve safetyprograms Review observations of conditions andPurpose of safety committee behaviorsmeetingTo bring management and labor together Evaluate incident and accident reportPreparing for the meetingChairperson preparation Receive safety committee status reportsRecorder must be trainedPrepare the agenda and keep it brief Conduct safety committee training /Prepare the meeting room education Conduct a safety inspectionThank every one for coming Handle problem situations DisagreementCall the meeting to order conflict EvaluateNote attendence Meeting process and outcomes ImproveIntroduce visitors Meeting process 3.OSH TRAININGReview ground rules SAFETY EDUCATION We become educated in safety in manyReview meeting minutes ways including : personal experienceReview agenda topics Formal classroom training On the job trainingDiscuss unfinished business4
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACLEffective safety education must tell Course materialslearners why it is important to use safeprocedures and practices StudentsNatural consequences RatiosNatural consequences are those that Proficiency assessmentnaturally occur as a result of what an Course certificateemployee or organization does Record keepingSystem consequences Program quality controlSystem consequences are those actionstaken by another person in response to an Safety trainer perform many rolesemployee’s choice and behaviours EvaluatorTechnical safety training Facilitator“How to “safety training is actually themost common type of safety education CounselorGeneral safety instruction WriterIs usually conducted using the lecture or Instructorsdiscussion method ManagerPurpose of training program MarketerTo provide training professionals foreffective safety education Media specialistCriterea for accepted practices in Analystsafety , Health and environmental Program administratortraining DesignerProgram development StrategiesDelivery evaluation Task analysisProgram management TheoreticianSuggested training plan coreelements Transfer agentTraining facility Guidelines for instructor competencyTraining director Certified personInstructors Designated 5
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACLAuthorizedCompetent 4.SAFETYQualified MANAGEMENTPurpose of training evaluation Top management commitmentTo know the amount of learning achievedby training You should know the benefits of your commitment towards safetyWhether an employee’s performance hasimproved on the job as a result of training You must develop programs , policies , plans and proceduresRKSAI Do commitment to safety because it savesEvaluate students : lives , money and you stay out of troubleReaction Safety leadership increases company’sLearning potentialApplication Coercive ,controlling and caring are the three leadership models out of whichresult caring model is the real commitment approachGuidelines for evaluating trainingprograms You must have a vision and mission statementHow training program is managed There are two safety strategies: reactiveQuality of training processes and pro activeThe result of training In reactive strategy you react after the accident has happenedSuggested program quality controlcriterea In pro active strategy you make sure that no accident should occur in workplacetraining plan Labor and managementProgram management , training director , accountabilitystaff and consultants’ training facilitiesand resources Employees should believe that they are going to be held accountable for theirQuality control and evaluation decisions and actionsStudents Six elements of effective accountabilityInstitutional environment and system :administrative support 1.formal standard of performance6
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACL2.adequate resources and psychosocial 3.administrative controlssupport 4.personal protective equipment3.a system of performance measurement Material , people , environment ,system ,4.application of effective consequences equipment may be hazardous5.appropriate application of consequences Do a walk around inspection to see hazards6.continous evaluation of accountabilitysystem Employee may use his own procedure if not directly supervisedPoints to remember: Unsafe behaviors lead to 95% cause ofThe more Regularly you Recognize and accidentsReward , the more Rarely you will have toReprimand Incident and accident investigationTraining , resources , enforcement , Don’t go for blame but fix the systemsupervision and leadership are 5obligations of safety You cant afford to relax or be content in safetyEmployee involvement Incident causes property damage andEmployee is held accountable by the accident causes life damage tooemployer for complying with the safetyrules , reporting workplace injuries You must know the plan and how to workimmediately and reporting hazards the planRewards are great but , recognition is If accident occurs you must know :better 1. background information 2.surfaceEffective communications causes and root causesIt’s a responsibility to communicate You have to make a report of accident ineffectively which you write about findings , recommendations and summaryIt’s not what you say …it’s about how yousay it Safety education and trainingHazard identification and control Be trainedHazard is state of being leading to illness We educate to show whyor injury of a person We train to show howWhat can control hazards : A simple seven step on the job training1. Eliminate and substitute hazards includes:2.Engineering controls 7
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACL1.introduction 2.trainer shows and tells 3.learner tells –trainer shows 4 . Learnershows and tells 5 . Conclusion6.documentation 7. validate FACE AND EYE PROTECTIONTotal quality safety management HEAD PROTECTIONQuality and safety are partners inproductivity FOOT PROTECTIONTQM means to improve performance andprocess by using coorporate resources HAND PROTECTIONDEMING says about total quality safety PROTECTIVE CLOTHINGmanagement that have a purpose forimprovement , adopt a new philosophy ,cease dependence on mass inspection ,don’t go for price tag- go for reducing total SHIELDScost , improve constantly , give training onjob , drive out fear , break down barriersbetween departments , don’t pressurize BARRIERSworkforce , give selfimprovementeducation and act fortransformation RESTRAINTS5. PERSONAL WHEN AND WHERE PPE IS REQUIRED?PROTECTIVE Whenever following conditions areEQUIPMENT encountered :THE REQUIREMENT FOR PPETo ensure the greatest possible protection Process hazardsfor employees in workplaceEMPLOYEE RESPONSIBILITY Environmental hazardsTo wear and maintain PPE8
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACLChemical hazards should make full use of safeguards provided for their protection SAFETY INSPECTIONSRadiological hazards Employers should make sure their workplace are inspected by a qualified person as often as the type of operation orMechanical hazards the character of the equipment requires.WHAT SHOULD NOT BE WORN? HAZARDSThe PPE rules requires that rings , Raw materialswristwatches , earnings , bracelets andother jewelery must not be worn if it’s Toxic chemicalspossible for it to come into contact withpower driven machinery or electric Stationary machinerycircuitry equipment may not be properly guarded / or in poor working order Tools may not be properly maintained6.HAZARD Extreme noise in work environmentANALYSIS AND Poor work station designsCONTROL Flammable or combustible atmospheres Floors may be slippery and aisles clutteredBASIC EMPLOYERRESPONSIBILITY Guard rails , ladders or floor hole covers may be missing or damageThe employer should see that workers areproperly instructed and supervised in the Employees might be fatigued , distractedsafe operation of any machinery tools , in some way , or other wise lack theequipment , process or practice which they physical / mental way , or working safelyare authorized to use or apply HAZARDBASIC EMPLOYEERESPONSIBILITY Unsafe work conditions or practices that could cause injuries or illness toAll employees should conduct their work employeesin compliance with their employer’s safetypolicies and rules. Employees should Recognized hazardsreport all injuries immediately to the Industry recognitionperson in charge or other responsiblerepresentative of the employer .employees Employee recognition 9
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACLCommon sense recognition Flammability and firesExposure TempraturePhysical MechanicalEnvironmental Pressurepotential RadiationSix steps hazard control process ToxicsIdentifying workplace hazards Vibration / noiseAnalyzing the workplace Identifying hazardsDeveloping solution informal and formal observation programsWriting solution Comprehensive wide surveysWriting recommendations Individual interviewsTaking action Walk around inspectionEvaluating the results Documentation reviewFive general hazards A written record will help ensureMaterial Assignment of responsibility for hazard correctionEquipment Tracking of correction to completionEnvironment Identification of problems in the controlPeople systemsystem Identification of problems in the accountability system13 hazard categories Identifcation of hazards for which noAcceleration prevention or control has been plannedBiological 4 analysisChemical reactions Job hazard analysisElectrical change analysisErgonomics Process hazard analysisExplosives and explosions Phase hazard analysis10
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACLHierarchy of control illness to an employee and possibly property damageElimination Accident typesSubstitution STRUCK BYEngineering controls STRUCK AGAINSTAdministrative controls CONTACT BYPersonal protective equipment CONTACT WITHSolving safety problems-two keystrategies CAUGHT ONEliminate or reduce the surface cause CAUGHT BETWEENEliminate or reduce he root cause FALL TO SURFACECause effect analysis FALL TO BELOWEvery effect is the result of a cause OVER EXERTIONKey steps to develop effective BODILY REACTIONrecommendations OVER EXPOSUREWrite the problem statement CAUSE OF ACCIDENTDescribe the history of problem Old theory-worker error :says workerState the solution options that would makes a choice to work in an unsafecorrect the problem mannerDescribe the consequences as a cost. Vs . New theory-system approach : saysBenefit analysis accidents occur due to multiple causes and due to defects in the systems Characteristics of effective incident7.EFFECTIVE investigation program Clearly assigned responsibility for accidentACCIDENT investigationINVESTIGATION All accident investigations will be formally trained on accident investigationWhat is an accident techniquesAn accident is the final event in an The purpose is to find fact not faultunplanned process that result in injury or 11
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACLDig deep to know hazardous conditions Right way for thethat caused accidents Right reason to uncover the report will make the recommendations tocorrect the hazardous conditions and work Right factspractices WHO NEEDS TO BE INTERVIEWEDCorrective actions must be completed The victimAn annual review of accident reports Co workersSix steps for conducting accident Direct supervisorsinvestigation ManagerSecure the accident scene Training departmentConduct interview Personnel departmentDevelop the sequence of events Maintenance departmentConduct cause analysis Emergency respondersDetermine the solutions Medical personalWrite the report CoronerDOCUMENTING THE ACCIDENTSCENE PoliceMake personal observations The victim’s spouse and familyTake photos of accident scene Effective interviewing techniquesTake video clips of the scene Keep the purpose of investigation in the mindsketch the accident scene Approach the investigation with an openInterview records mindSteve’s seven rights of interview Go to the sceneprocess Express concern regarding the accidentBe sure you ask the and desire to prevent a similar occurrenceRight people the Tell the interviewee that the informationRight question at the they give is importantRight time in the Be friendly , understanding and open mindedRight place in the12
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACLBe calm and unhurried Action is something that is done by the actorSingle event theory Hazardous conditionsAn accident is thought to be the result of asingle , one time easily identifiable , Materialsunusual , unexpected occurrence thatresult in injury or illness MachineryThe domino theory EquipmentThis describes as a series of related Toolsoccurences which lead to a final event that Chemicalsresults in injury or illness EnvironmentMultiple cause theory WorkstationsAccidents are a result of a series ofrandom related and / or unrelated actions Facilitiesthat somehow interact to cause theaccident PeopleFour categories of events workloadActual events Levels of cause analysisAssumed events Injury analysisNon events Event analysisSimultaneous events System analysisDeveloping the sequence of events Higher priority strategies that control hazardsOnce the sequence of events isdeveloped we will study each event Eliminationto know: SubstitutionHazardous condition Engineering controlsUnsafe behaviorsSystem weaknesses Lower priority strategies to controlComponents of an event exposure and behaviorActor: the actor is an individual or object WARNINGSthat directly influenced the flow of thesequence of events ADMINISTRATIVE CONTROLS 13
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACLPERSONAL PROTECTIVE EQUIPMENT BiologicalWRITING THE REPORT DroughtBackground Sand stormsDescription Earth quakesFindings Extreme heat / coldRecommendations FireSummary Flood8.EMERGENCY Hurricane Landslide / MadslideACTION PLANS Lightning Snow / Ice / hailWHAT IS AN EMERGENCY ACTION TornandoPLAN Volcanic eruptionAn action plan to organize employee andemployer action during workplace Tsunamiemergencies TECHNOLOGICAL EMERGENCIESCOMPONENTS OF AN EFFECTIVEEMERGENCY ACTION PLAN Aircraft crashWays to report fires and other Structural collapseemergencies Business interruptionEvacuation procedures CommunicationEmergency escape route assignments Levee failureProcedures to account for all employeeafter an emergency evacuation has been Explosion/firecompleted Extreme air pollutionName or job titles of personas who can be Financial collapsecontacted for further information orexplanation of duties under the plan. Fuel .resource shortageNATURAL DISASTERS Hazardous material releaseAvalanche Power / utility failure14
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACLRadiological / nuclear accidentsTransportation accidents Address how and when drills and retraining will be conductedWHAT ARE THE STEPS INDEVELOPING EAPDevelopment of emergency action plan One policy doesn’t fit all situationsEstablish authorityConduct employee training and plan Designate someone who will stay to shutreview down critical operations during an evacuationReview , coordinate and update the plan Determine specific evacuation routes andMake sure EAP meets specific needs exitsConsider and list potential natural or manmade emergencies Designate evacuation coordinates and workdensDevelop resue and medical assistancestrategies Conduct EAP employee trainingConsider communication Update the EAP regularlyIdentify methods for reporting firesDevelop methods to alert employees 9.INTRODUCTIO N TO FIREIdentify methods to alert employees PREVENTION PLANSIdentify how and when the employees willbe trained 15
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACLWhat does the fire prevention plan Pull stationsdo for your ORGANIZATION Agent storage containers Purpose of an alarm system The purpose of and employee alarm system is to reduce the severity of work place accidents and injuries by ensuring that alarm systems operate properly and procedures are in place to alert employeesServes to reduce the risk of fires at your to workplace emergenciesworkplace The fire triangleCauses of fire Enough oxygen to sustain combustionElectrical hazards Enough heat to rise the material to it’sPortable heaters ignition temperature andOffice fire hazards Some sort of fuel or combustible materialCutting , welding and open flame work Fire extinguisher ratingsFlammable and combustible material Class a ordinary combustibleSmoking in the wrokplace Class b flammable liquidsFixed extinguished system Class c electrical equipmentFixed fire extinguishing systems are Class d combustible metalscommonly used to protect areascontaining value able or critical equipment Class k restaurant kitchenssuch as data processing rooms ,telecommunication switches and process Types of fire extinguisherscontrol rooms Dry chemical extinguishersComponents of a fixed system Halon extinguishersDischarge nozzle Water extinguishersPiping Carbon dioxide extinguishersControl panel HOW TO USE A FIREWarning alarm EXTINGUISHERWarning and caution signs PASS : PULL – AIM –SQUEEZE-SWEEPFire detectors16
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACLMANAGEMENT TRAINING Medical treatment beyond first aidRESPONSIBLITY Loss of consciousness A significant injury or illness diagnosed by a physician or other licensed health care professionalAll managers should be trained and makesure employees are also trained to OSHA 300 form is the log of work relatedunderstand their FFP responsibility. injuries and illnesses10.OSH RECORD OSHA 300 –A is the summary of work related injuries and illnessesKEEPING OSHA FORM 301 or equipment is the worker’s and employer’s report ofThe record keeping and reporting rule occupational injury or diseaserequires employers to record and reportwork –related fatalities , injuries andillnesses . It’s important to record orreport a work related injury , illness orfatality You must involve your employees and their representatives in the record keeping systemAn injury or illness meets thegeneral recording criteria and isrecordable , if it results in any one of TOTAL NO. OF INJURIES ANDfollowing six conditions : ILLNESSES / NO. OF HOURS WORKED BY ALL EMPLOYEES * 200 , 000 = TOTAL RECORDABLE CASE RATEDeathDays away from workRestricted work or job transfer 17
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACL11. HAZARD Detect over exposure to chemicals Write secondary container labelsCOMMUNICATIO Hazard communication planN Employers must develop, implement and maintain a written hazard communication plan that contains a list of hazardousThe hazard communication rule chemicals being used in the workplace,applies to any chemical which is known to assign responsibilities and describesbe present in the workplace in such a procedures for:manner that employees may be exposed Labeling containersunder normal conditions of use or in aforeseeable emergency Maintaining and using material safety data sheetsResponsibility Information and trainingChemical manufacturers and importersmust evaluate chemicals produced in their Pipe labelingworkplaces or imported by them todetermine if they are hazardous Non routine tsk proceduresEmployers must assess the hazards of Contractor procedureschemicals and develop a written hazardcommunication plan along with trainingand information Hazardous substanceMaterial safety data sheet Is any chemical which poses a physical orChemical manufacturers and importers a health hazard?must obtain and develop a material safety Physical hazardsdata sheet for each hazardous chemicalthey produce or import and must develop Are chemicalreactions that could result inappropriate labels that provide hazard a fire, explosion and/ or toxic gas releasewarning information which cause physical trauma if chemicals are handled or stored improperly?Employee training Health hazardsHow to Is health effects caused directly by theReference the chemical test or hazards chemicals themselves, not an injuryUse material data safety sheets resulting from a reactionUse protective practices including PPERecognize a release of chemicals Dusts,fumes. Fibres . Mists . Vapors , gases , solids , liquids18
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACLChemical effects The measures to protect themselvesOn various organs of the human body Detect the release or presence ofdepend on several important factors : solid hazardous chemical, liquid or gas ? Physical and health hazardsIngested , inhaled , absorbed or injected ? When new hazardous chemical is used inHow much chemical makes it’s ways into organizationthe body? HAZWOPERHow poisonous is the chemical? Hazardous waste operations and emergency response covers response to uncontrollable releasesRoutes of entry 12.CONDUCTINGRoutes of entry of chemicals may take A JOB HAZARDmust be known when assessing theworkplace for chemical hazards. ANALYSISAlternative labeling methodsHMIS ( hazardous material information JOB HAZARD ANALYSIS :system)NFPA (national fire protection association) It focuses on the relationship between the worker , task tools and environment .afterMaterial safety data sheet you identify uncontrolled hazards , you will take steps to eliminate or reduce themUsed to communicate chemical hazard to an acceptable risk level . You caninformation from the manufacturer to the prevent workplace injuries and illnesses.employee to train and inform on safe useof hazardous chemicalsEmployers must obtain a MSDS from the IMPROVE YOUR EMPOYEESchemical manufacturer or import as soonas possible Get together with your employees and talkEmployers must maintain in the about the actual and potential hazards andworkplace copies of required material unsafe behaviors they believe might existsafety data sheets in their current work and surroundings .Discuss the possible accident that mightEmployee must know result from the hazards and behaviors .The hazard communication program Next come up with ideas to eliminate or control those hazards and behaviors. 19
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACL Working on or near energized equipment /components Working alone or in isolated workplacesLOOK FOR HAZARDOUSCONDITIONS AND UNSAFE Operating vehiclesBEHAVIOURS Working within a confined space or under temp extremes Material safety data sheets RISK ANALYSIS Experienced workers Risk = probability*severity Accident and incident reports JHA FORMAT First aid statistical record JHA includes three columns: Behavior based safety reports Basic job step Safety committee meeting Hazard presentminutes Preventive measures Safety inspection reports GOALS WHILE CONDUCTING A Previous JHAs JHA Existing work procedures What can go wrong Equipment manuals What are the consequences ? Preventive /corrective How could the hazard arise ?maintenance records What are the other contributing factors ? How likely is that hazard will occur ?HIGH RISK BEHAVIOURSWorking at evaluation , no matter what TIPSjob is Write safe job procedureLifting , lowering , pushing , pulling andother manual handling operations Hire professionals to conduct JHAOther working above or below the work Improve the JHA process by taking a teamarea approachUse of bridge cranes man lifts , or otherheavy equipment20 THA
    • YAWAR HASSAN KHAN-ASSISTANT SAFETY OFFICER -ACLPLEASE GIVE YOUR FEEDBACK :yawarhassankhan@hotmail.com 21