Effective communication skills

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  • 1. EFFECTIVE COMMUNICATION SKILLS YAWAR HASSAN KHAN
  • 2. CONTENTS EFFECTIVE COMMUNICATION SKILLS PERSPECTIVES IN COMMUNICATION ELEMENTS OF COMMUNICATION COMMUNICATION STYLES BASIC LEARNING SKILLS EFFECTIVE WRITTEN COMMUNICATION
  • 3. EFFECTIVE COMMUNICATION SKILLS
  • 4. IMPORTANCE OF COMMUNICATION Communication breakdowns result in barriers against your ability to develop both professionally and personally.
  • 5. COMMUNICATION Is the art and process of creating and sharing ideas .Effective communication depends on the richness of those ideas.
  • 6. COMMUNICATION SKILLS Communication skills are the tools that we use to remove the barriers to effective communication
  • 7. COMMUNICATION PROCESS Source Massage Encoding Channel Decoding Receiver Feedback context
  • 8. PERSPECTIVES IN COMMUNICATION Language Past experience Prejudices Feelings environment
  • 9. ELEMENTS OF COMMUNICATION Face to face Body language Tone of voice Verbal communication Physical communication
  • 10. COMMUNICATION STYLES Systematic Directed Spirited considerate
  • 11. BASIC LISTENING SKILLS Self awareness Active listening Listening in difficult situations
  • 12. EFFECTIVE WRITTEN COMMUNICATION Put the main point first Know your audience organize the message