live|work -- Trusted Agents. – Role, Evaluation & Airlock Process
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live|work -- Trusted Agents. – Role, Evaluation & Airlock Process

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    live|work -- Trusted Agents. – Role, Evaluation & Airlock Process live|work -- Trusted Agents. – Role, Evaluation & Airlock Process Presentation Transcript

    • Service Innovation
    • From…
      • … well working single purpose products
      • … great services with highly engaged customers
      To…
    • Multi-channel TV, Web, Mobile etc… + Relationship building with audience Ongoing value creation + Compelling customer experience Reasons to stay with and recommend Service Innovation
    • Start-up
      • Fastest growing car
      • club in Europe
    • Corporate
      • From Insight to Revenue
    • Orange
      • Over 10 years
      • of innovation
    • From Insight to Launch! Achieving potential and mitigating risks.
    • Criteria We are looking for well researched, developed and tested ideas that can fit with Orange’s brand and services Service Innovation 1. Insight Evidence of opportunity 2.Develop Clear vision & proposition 3. Refine Positive customer evaluation 4. Deliver Successful deployment Does the innovation respond to clear insight into a market or customer need? Is the response to the need innovative and a high quality proposition? Is there high quality evidence through PoC or real sales of demand and successful delivery and revenue model? Does the innovation fit with Orange business requirements & the challenge requirements of EU applicability and potential revenues?
    • Support We employ a tried and tested Service Innovation process that fully develops, tests and models service concepts Airlock Hot house sessions with live|work team on proposition and fit with Orange Access to support from consultants, developers & designer Quality presentation development for Orange Service Innovation 1. Insight Evidence of opportunity 2.Develop Clear vision & proposition 3. Refine Positive customer evaluation 4. Deliver Successful deployment Support innovators to develop a clear opportunity with Orange. Support innovators with proposition and service development. Support innovators make the case for market value. Support innovators with pitch presentation to Orange.
    • Thank you! [email_address] [email_address]