Your SlideShare is downloading. ×
live|work -- Trusted Agents. – Role, Evaluation & Airlock Process
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

live|work -- Trusted Agents. – Role, Evaluation & Airlock Process

599
views

Published on

Published in: Business

0 Comments
3 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
599
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
19
Comments
0
Likes
3
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Service Innovation
  • 2. From…
    • … well working single purpose products
  • 3.
    • … great services with highly engaged customers
    To…
  • 4. Multi-channel TV, Web, Mobile etc… + Relationship building with audience Ongoing value creation + Compelling customer experience Reasons to stay with and recommend Service Innovation
  • 5. Start-up
    • Fastest growing car
    • club in Europe
  • 6. Corporate
    • From Insight to Revenue
  • 7. Orange
    • Over 10 years
    • of innovation
  • 8. From Insight to Launch! Achieving potential and mitigating risks.
  • 9. Criteria We are looking for well researched, developed and tested ideas that can fit with Orange’s brand and services Service Innovation 1. Insight Evidence of opportunity 2.Develop Clear vision & proposition 3. Refine Positive customer evaluation 4. Deliver Successful deployment Does the innovation respond to clear insight into a market or customer need? Is the response to the need innovative and a high quality proposition? Is there high quality evidence through PoC or real sales of demand and successful delivery and revenue model? Does the innovation fit with Orange business requirements & the challenge requirements of EU applicability and potential revenues?
  • 10. Support We employ a tried and tested Service Innovation process that fully develops, tests and models service concepts Airlock Hot house sessions with live|work team on proposition and fit with Orange Access to support from consultants, developers & designer Quality presentation development for Orange Service Innovation 1. Insight Evidence of opportunity 2.Develop Clear vision & proposition 3. Refine Positive customer evaluation 4. Deliver Successful deployment Support innovators to develop a clear opportunity with Orange. Support innovators with proposition and service development. Support innovators make the case for market value. Support innovators with pitch presentation to Orange.
  • 11. Thank you! [email_address] [email_address]

×