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Managing Risk -Identifying Issues in   the Workplace       April 10-12, 2012Walt Disney World Swan Resort
Accepted Learning Objectives:1.  Identify the signs and symptoms of drug    addiction.2.  Describe the proper procedure fo...
Drug Classifications• Depressants• Stimulants• Hallucinogens• PCP/Ketamine• Narcotics/Analgesics• Inhalants• Cannabis
Marijuana
Marijuana•  Can be chemically addictive.•  THC concentrations in marijuana average   close to 10 percent, compared to arou...
Marijuana – Signs & Symptoms•  Euphoria•  Relaxed Inhibitions•  Increased   Appetite•  Poor Coordination•  Plant Residue• ...
K2/Spice           Adverse Side Effects:            •    Nausea, Vomiting            •    Increased Agitation            •...
Bath Salts Adverse Side Effects:•    Extreme Hallucinations•    Suicidal Thoughts•    Paranoia•    Increased Heart Rate•  ...
Prescription Drugs•  In 2010, approximately   16 million Americans   reported using a   prescription drug for   nonmedical...
DepressantsBarbituates            Benzodiazepines         Flunitrazepam • Amobarbital          • Xanax                 • R...
Depressants – Signs & Symptoms•  Diminished   Coordination•  Drowsiness•  Disorientation•  Slower Reflexes•  Drunken Behav...
StimulantsAmphetamines      Methamphetamine         Methylphenidate• Benzedrine        • Desoxyn              • Ritalin• D...
Stimulants – Signs & Symptoms•    Enlarged Pupils•    Increased Alertness•    Excitability•    Euphoria•    Increased Hear...
The Eyes Don’t LieNarcotic Analgesics –   Meth, Cocaine, Ritalin, Diet  Heroin, Pain Pills       Pills, Hallucinogens
HallucinogensLersergic Acid      Phencyclidine     Methylenedioxy-   Diethylamide                         methamphetamine•...
Hallucinogens – Signs &               Symptoms•  Illusions/Hallucinations•  Poor Perception of   Time & Distance•  Increas...
Narcotics/AnalgesicsOxycodone          Hydrocodone           Morphine• Oxycontin         • Vicodin             • Duramorph...
Narcotics – Signs & Symptoms•  Constricted Pupils•  Euphoria•  Drowsiness•  Respiratory   Depression•  Nausea•  Constipati...
The Eyes Don’t LieNarcotic Analgesics –   Meth, Cocaine, Ritalin, Diet  Heroin, Pain Pills       Pills, Hallucinogens
InhalantsVolatile Solvents           Nitrites                Anesthetics• Adhesives                   • Butyl Nitrite     ...
Inhalants – Signs & Symptoms•    Euphoria•    Slurred Speech•    Nausea•    Fainting•    Rapid Heartbeat•    Lowered BP•  ...
Supervisors ResponsibilitiesIt is your responsibility to:  •     Maintain a safe, secure and productive environment for   ...
Performance Problems vs. Crisis SituationsCrisis situations can consist of: •    Dangerous behavior •    Threatening behav...
Job Performance Signs & Symptoms•    Inconsistent work quality•    Poor concentration•    Lowered productivity•    Increas...
Intervention & Referral•    Document the performance problem•    Use constructive confrontation•    Refer for assistance• ...
Document the Performance Problem•     The name of the employee•     The date, time, and location of the incident•     A sh...
Constructive Confrontation•    Tell employee you are concerned about his/her     job performance•    Refer to documentatio...
Do’s and Don’ts for SupervisorsDO emphasize that you only are concerned withwork performance or conductDO have documentati...
Do’s and Don’ts for SupervisorsDON’T try to diagnose the problemDON’T moralize…limit comments to jobperformance and conduc...
Drug Users as Employees           •     More likely to be involved in an accident           •     More likely to file a wo...
Impact on Safety       Substance abusers are…       •  3.6 times more likely to be involved in a          workplace accide...
Drug Users vs. Non-Drug                           Users         Behavior                               Users Non-Users    ...
Financial BurdenIt is estimated that alcohol and other drug abuse costs the U.S. economy  over $81 billion a          year.
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Ryan Buzzini

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Managing Risk - Identifying Issues in the Workplace
National Rx Drug Abuse Summit 4-10-12

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Transcript of "Ryan Buzzini"

  1. 1. Managing Risk -Identifying Issues in the Workplace April 10-12, 2012Walt Disney World Swan Resort
  2. 2. Accepted Learning Objectives:1.  Identify the signs and symptoms of drug addiction.2.  Describe the proper procedure for employers to take when they suspect substance abuse in their employees.3.  Explain the potential liabilities faced by employers who do not address substance abuse issues within the workplace.
  3. 3. Drug Classifications• Depressants• Stimulants• Hallucinogens• PCP/Ketamine• Narcotics/Analgesics• Inhalants• Cannabis
  4. 4. Marijuana
  5. 5. Marijuana•  Can be chemically addictive.•  THC concentrations in marijuana average close to 10 percent, compared to around 4 percent in the 1980s.•  Several studies associate workers marijuana smoking with increased absences, tardiness, accidents, workers compensation claims, and job turnover. *Source – National Institute on Drug Abuse
  6. 6. Marijuana – Signs & Symptoms•  Euphoria•  Relaxed Inhibitions•  Increased Appetite•  Poor Coordination•  Plant Residue•  Odor of Substance•  Marked Reddening of the Eyes•  Addiction
  7. 7. K2/Spice Adverse Side Effects: •  Nausea, Vomiting •  Increased Agitation •  Elevated Blood Pressure •  Increased Heart Rate •  Seizure •  Loss of Consciousness
  8. 8. Bath Salts Adverse Side Effects:•  Extreme Hallucinations•  Suicidal Thoughts•  Paranoia•  Increased Heart Rate•  Addiction
  9. 9. Prescription Drugs•  In 2010, approximately 16 million Americans reported using a prescription drug for nonmedical reasons in the past year; 7 million in the past month.•  2nd most commonly abused drug… (Marijuana #1) *Source: National Institute on Drug Abuse
  10. 10. DepressantsBarbituates Benzodiazepines Flunitrazepam • Amobarbital • Xanax • Rohypnol • Amytal • Ativan • Phenobarbital • ValiumSlang Terms Slang Terms Slang TermsBarbs, Phennies, Benz, Candy, Downers, Roofies, Forget-Me-Pill,Reds, Yellow Jackets Footballs Roach
  11. 11. Depressants – Signs & Symptoms•  Diminished Coordination•  Drowsiness•  Disorientation•  Slower Reflexes•  Drunken Behavior•  Slurred Speech•  Addiction
  12. 12. StimulantsAmphetamines Methamphetamine Methylphenidate• Benzedrine • Desoxyn • Ritalin• Dexedrine• AdderallSlang Terms Slang Terms Slang TermsBennies, Speed, Crank, Crystal, Meth, Kiddie Cocaine, VitaminAddies, Dexies Speed, Chalk R, R-Ball
  13. 13. Stimulants – Signs & Symptoms•  Enlarged Pupils•  Increased Alertness•  Excitability•  Euphoria•  Increased Heart Rate•  Loss of Appetite•  Addiction
  14. 14. The Eyes Don’t LieNarcotic Analgesics – Meth, Cocaine, Ritalin, Diet Heroin, Pain Pills Pills, Hallucinogens
  15. 15. HallucinogensLersergic Acid Phencyclidine Methylenedioxy- Diethylamide methamphetamine• LSD • PCP • Sernlylan • MDMASlang Terms Slang Terms Slang TermsAcid, Blotter, Angel Dust, Hog, Ecstasy, X, XTC, AdamBloomers, Cubes PCP
  16. 16. Hallucinogens – Signs & Symptoms•  Illusions/Hallucinations•  Poor Perception of Time & Distance•  Increased Heart Rate & Blood Pressure•  Violence•  Impaired Hand-Eye Coordination•  Psychosis•  Addiction
  17. 17. Narcotics/AnalgesicsOxycodone Hydrocodone Morphine• Oxycontin • Vicodin • Duramorph• Percocet • Norco • Morphine• Roxicodone • Lorcet • RoxanolSlang Terms Slang Terms Slang TermsOxy, O/C, Percs, Vike, Hydro, Hykes M, Miss Emma,Orange Crush Monkey, White Stuff
  18. 18. Narcotics – Signs & Symptoms•  Constricted Pupils•  Euphoria•  Drowsiness•  Respiratory Depression•  Nausea•  Constipation•  Addiction
  19. 19. The Eyes Don’t LieNarcotic Analgesics – Meth, Cocaine, Ritalin, Diet Heroin, Pain Pills Pills, Hallucinogens
  20. 20. InhalantsVolatile Solvents Nitrites Anesthetics• Adhesives • Butyl Nitrite • Nitrous Oxide• Paint Thinner • Amyl Nitrite • Chloroform• Deodorants • EtherSlang Terms Slang Terms Slang TermsSniffing, Glue Sniffing, Bolt, Poppers, Bullet, Laughing Gas,Huffing Snappers Whippets
  21. 21. Inhalants – Signs & Symptoms•  Euphoria•  Slurred Speech•  Nausea•  Fainting•  Rapid Heartbeat•  Lowered BP•  Hallucinations•  Addiction
  22. 22. Supervisors ResponsibilitiesIt is your responsibility to: •  Maintain a safe, secure and productive environment for employees •  Evaluate and discuss performance with employees •  Treat all employees fairly •  Act in a manner that does not demean or label peopleIt is NOT your responsibility to: •  Diagnose drug and alcohol problems •  Have all the answers •  Provide counseling and therapy •  Be a police officer
  23. 23. Performance Problems vs. Crisis SituationsCrisis situations can consist of: •  Dangerous behavior •  Threatening behavior •  Obvious impairment •  Possession of alcohol and other drugs •  Illegal activity
  24. 24. Job Performance Signs & Symptoms•  Inconsistent work quality•  Poor concentration•  Lowered productivity•  Increased absenteeism/disappearances•  Carelessness/mistakes•  Errors in judgment/risk taking
  25. 25. Intervention & Referral•  Document the performance problem•  Use constructive confrontation•  Refer for assistance•  Follow up on progress towards meeting performance goals
  26. 26. Document the Performance Problem•  The name of the employee•  The date, time, and location of the incident•  A short summary of the supervisor’s observations•  Any involvement of witnesses•  The action the supervisors take to intervene•  Reasonable suspicion observations•  The employee’s response
  27. 27. Constructive Confrontation•  Tell employee you are concerned about his/her job performance•  Refer to documentation of specific events•  Ask for explanation•  Avoid getting involved in discussions of personal problems•  State what must be done to correct the problem•  Set time frame for performance improvements•  Specify consequences if problems continue
  28. 28. Do’s and Don’ts for SupervisorsDO emphasize that you only are concerned withwork performance or conductDO have documentation of performance in front ofyou when you talk to the employeeDO remember that many problems get worsewithout assistanceDO emphasize that conversations with the EAP, ifapplicable, are confidential.DO call the EAP, if applicable, to discuss how tomake a referral
  29. 29. Do’s and Don’ts for SupervisorsDON’T try to diagnose the problemDON’T moralize…limit comments to jobperformance and conduct issues onlyDON’T discuss alcohol and drug use…stickstrictly to the topic of performanceDON’T be misled by sympathy-evoking tacticsDON’T make threats that you do not intend tocarry out. If you threaten disciplinary action, youmust follow through
  30. 30. Drug Users as Employees •  More likely to be involved in an accident •  More likely to file a workers’ comp claim •  More likely to utilize health care benefits •  More likely to quit or get fired •  More likely to steal from their workplace •  More likely to miss work or show up late •  More likely to be involved in a confrontation*Source: Substance Abuse and Mental HealthServices Administration / Department of Labor
  31. 31. Impact on Safety Substance abusers are… •  3.6 times more likely to be involved in a workplace accident •  5 times more likely to file a workers’ compensation claim •  In fact, as many as 50% of all workers’ compensation claims involve substance abuse*Source : HHS
  32. 32. Drug Users vs. Non-Drug Users Behavior Users Non-Users More than 3 employers 12.3% 5.1% in past year More than 2 work days missed 16.4% 11.0% in past month due to illness/injury More than 1 day skipped 16.3% 8.2% in past month*Source: Substance Abuse and Mental HealthServices Administration / Department of Labor
  33. 33. Financial BurdenIt is estimated that alcohol and other drug abuse costs the U.S. economy over $81 billion a year.
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