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Keeping Up With The Customers: Technology You & Your Staff Need To Know & Use

From OPLIN, 3 months ago

Chances are you agree that technology training should be an ongoin more

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Slide 2: Keeping Up With The Customers Technology You and Your Staff Need To Know and Use Stephen Hedges, OPLIN

Slide 3: Keeping on top of technology changes is ● challenging. This session will explore technology resources ● you and your staff can use to stay current.

Slide 4: For those of you still here...

Slide 5: Do you ever have one of those days when... you wonder if you haven't stumbled into the wrong foot race?

Slide 6: ...and the wonders of modern technology seem to have passed you by?

Slide 7: ...but those d@*!%d patrons won't stop asking computer questions?!

Slide 8: HELP is on the ...or maybe way! not www.canadiantechmob.com

Slide 9: How do people keep up with technology?

Slide 10: Start with the traditional: periodicals subscriptions ...etc.

Slide 11: Want more? How about training?

Slide 14: ...but to do it right, you need something faster * mailing lists * RSS feeds * social software

Slide 18: NGC4LIB

Slide 19: CODE4LIB

Slide 22: and maybe... a forum in the future?

Slide 23: Too much library technology?

Slide 24: ...probably

Slide 25: How do people keep up with general technology?

Slide 27: RSS feed reader news articles

Slide 40: Steven Bell

Slide 42: Sarah Houghton-Jan

Slide 50: Jenny Levine

Slide 65: Know Your Enemy!

Slide 68: So that's how people keep up with technology!

Slide 69: Questions? Comments? Sharing?

Slide 70: Thank you! http://www.slideshare.net/oplin