Keeping Up With The Customers: Technology You & Your Staff Need To Know & Use

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Chances are you agree that technology training should be an ongoing priority for library staff. After all, it can help library staff perform their job duties more effectively and efficiently and is absolutely key to professional development in today's society. All too often, however, staff training falls by the wayside as a result of the "fire-fighting" that librarians are called to perform on a daily basis. Keeping on top of technology changes is certainly challenging, but it is also essential to the well-being of an effective 21st century library. With this in mind, this session will explore technology resources that you and your staff can use to stay current in the ever-changing information industry. Resources discussed will include: using an RSS reader to aggregate relevant industry reading materials, participating in web-based trainings (WebJunction, WebEx, etc.), and understanding the need to embrace advancements in library technology.

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Keeping Up With The Customers: Technology You & Your Staff Need To Know & Use

  1. 2. Keeping Up With The Customers Technology You and Your Staff Need To Know and Use Stephen Hedges, OPLIN
  2. 3. <ul><li>Keeping on top of technology changes is challenging. </li></ul><ul><li>This session will explore technology resources you and your staff can use to stay current. </li></ul>
  3. 4. For those of you still here...
  4. 5. Do you ever have one of those days when... you wonder if you haven't stumbled into the wrong foot race?
  5. 6. ...and the wonders of modern technology seem to have passed you by? © 2007 Joel Watson, www.hijinksensue.com
  6. 7. ...but those d @*!% d patrons won't stop asking computer questions?!
  7. 8. HELP is on the way! ...or maybe not www.canadiantechmob.com
  8. 9. How do people keep up with technology?
  9. 10. Start with the traditional: periodicals subscriptions ...etc.
  10. 11. Want more? How about training?
  11. 14. ...but to do it right , you need something faster * mailing lists * RSS feeds * social software
  12. 18. NGC4LIB
  13. 19. CODE4LIB
  14. 22. and maybe... a forum in the future?
  15. 23. Too much library technology?
  16. 24. ...probably
  17. 25. How do people keep up with general technology?
  18. 27. RSS feed reader news articles
  19. 40. Steven Bell
  20. 42. Sarah Houghton-Jan
  21. 50. Jenny Levine
  22. 65. Know Your Enemy!
  23. 68. So that's how people keep up with technology!
  24. 69. Questions? Comments? Sharing?
  25. 70. Thank you! http://www.slideshare.net/oplin

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