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Sally Sinclair - Regional rural and remote employment strategies the Australian experience


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Presentation by Sally Sinclair, CEO, National Employment Services Association, Australia. …

Presentation by Sally Sinclair, CEO, National Employment Services Association, Australia.

9th Annual Meeting of the OECD LEED Forum on Partnerships and Local Governance (Dublin-Kilkenny, Ireland), 26/27 March 2013.

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  • 1. 9th Annual Meeting IMPLEMENTING CHANGE: A NEW LOCAL AGENDA FOR JOBS AND GROWTH In co-operation with the EU Presidency, Irish Government and Pobal 26-27 March 2013, Dublin-Kilkenny, IrelandPLENARY SESSION II: LOCAL EMPLOYMENT STRATEGIES IN RURAL AREAS Sally Sinclair CEO, National Employment Services Association, Australia
  • 2. Regional, Rural and Remote Employment Strategies – the Australian Experience Presented by: Sally Sinclair, CEO National Employment Services Association 27 March 2013OECD LEED 9th Annual Meeting - Dublin
  • 3. NESA is the voice of the Australianemployment services industry NESA is an industry association and the peak body for the Australian employment and related services industry Australia has a fully outsourced employment services delivery model NESA represents and advocates on behalf of contracted providers to ensure that we achieve:  Continuous improvement to design, delivery and performance of employment services for stakeholders, and  A sustainable and vibrant industry.
  • 4. Key Elements of Policies & Programs Personalised, individualised services Targeted resources – geographical areas, target groups, specific eligibility, demand-led initiatives Partnerships & collaboration – wrap around servicing, co-location, case co-ordination Outcomes focus Social inclusion Matching skills and labour demand and supply Communication – government websites, use of intermediaries and employment services provider networks
  • 5. Responsive Policy & Service FrameworkThe contracting arrangements of Australian employment servicessupport a dynamic and responsive policy environment. The purchasermaintains the right to vary DEEDs and supporting guidelines to includenew initiatives and respond to changing circumstance and prioritiesthroughout the contract period.Complementary Programmes:Targeted Industry Support Structural Adjustment PackagesCohort Focused Initiatives Mature Age Workers Early school leavers Long term unemployed – Wage Connect Subsidy Program Indigenous Employment Program
  • 6. Responsive Policy & Service FrameworkGeographically Targeted Initiatives Local Connections to Work Priority Employment Areas o Local Employment Coordinators o Jobs and Skills Expos Disaster Response Packages Connecting People with Jobs Regional Development Authorities o Regional Education, Skills and Jobs CoordinatorsSkills Focused Initiatives Apprenticeship Kick Start Initiative
  • 7. Geographic Remoteness at a Glance Geographic Remoteness at a Glance
  • 8. ActivationAccess to employment assistance All unemployed and significantly underemployed people of working age are eligible to receive assistance through Australian Employment Services.Early engagement All new income support claimants are connected to employment services on first contact with Centrelink Appointment with employment services providers scheduled for a time within 2 working days through an electronic diary Granting of income support subject to commencement with employment services provider Additional direct registration pathways for voluntary (non activity tested) job seekers
  • 9. Activation – Mutual ObligationAustralia has strong mutual obligation policies that promote theresponsibilities of job seekers in return for unemployment benefitsFoundation Activity and participation requirements: Be actively looking for paid work and/or be participating in another approved activity, and Be willing to take any suitable job that you are capable of doing, including full-time, part-time and casual jobs.Requirements are recorded in an Employment Pathway Plan Job search requirements Referrals to employment services providers Paid work Referrals to specialist assistance, and Other approved activities that job seekers will undertake to improve their chances of finding work.
  • 10. Australian Employment Services Framework Commonwealth Department of Education, Employment & Workplace Relations Policy & Program Administration, Development & Implementation Purchasing & Contract ManagementCentrelink ComplementarySocialSecurity ProgramsEmployment New Enterprise Incentive Scheme,Services Harvest Labour Services,Gateway Experience + Youth Connections,Job Seeker Language, Literacy & Numeracy,Compliance Indigenous Employment ProgramsFramework National Employment Services Data Base National Performance Assessment Framework
  • 11. Long Term Unemployment Risk AssessmentJob Seeker Classification Index Factors
  • 12. More intensive assistance for those at relativelymore riskTailored Service Provision
  • 13. Tailored Service ProvisionFlexible, Tailored Service Modelenables integrated wrap around •Job Search Supportservice assistance to address Job • Employer Servicesindividual needs and local Placement Services •Job Search Facilitiescircumstances • Skills Assessment • Employment Pathway Individual Plan •Community Linkages Case Management •Access to resources to support interventions •Post Placement Support •Range of Activities •Work for the Dole Work Experience •Training •Volunteering •Work Trials Complementary Programs New Enterprise Incentive Scheme, Harvest Labour Services, Experience +, National GreenJobs Corps, Youth Connections, Language, Literacy & Numeracy, Indigenous Employment Programs
  • 14. Employment Pathway FundFlexible pool of funding to purchase assistance to help job seekers getand keep a job, such as:  Vocational & Employability Skills Training  Work related clothing and safety equipment  Licences & certificates  Short term travel costs  Relocation costs to commence employment  Other personal support services, including dental, health and housing assistance  Employer Assistance – Wage subsidies, on-the-job training and mentoring for job seekers.EPF credits are attached to job seeker commencement but not to the jobseeker.A notional bank and reimbursement model
  • 15. Performance Framework 3 Key Performance Indicators (KPIs) o KPI 1 – Efficiency o KPI 2 – Effectiveness o KPI 3 - Quality Assurance Framework KPIs 1&2 assessed on the basis of performance measures and weightings = Star Ratings KPI 3 ensures providers deliver the services contracted and that job seekers receive quality servicesStar Ratings are used by: job seekers to assess the comparative performance of providers in their local area providers to measure their contractual performance DEEWR to measure performance and allocate business share to providers Statistical regression analysis used to allow comparison of provider performances across Australia o Job seeker characteristics o Labour market characteristics Period of performance assessment six monthly milestone periods that conclude at the end of June and December
  • 16. New Remote ModelNew Remote Model Key features of the Remote Jobs and Communities Program:  Remote Employment and Participation Activities  Individualised, tailored assistance  Participation Account o Funding to address vocational and non-vocational barriers  Remote Youth Leadership and Development Corps (Youth Corps) o Tailored mentoring and training support  Community Action Plan (CAP) o Employment, economic and community development goals o Local stakeholder partnerships  Workforce Development Strategy o Regionally focused and demand-led strategies o Employer collaboration to address skills and labour shortages  Community Development Fund (CDF) o Initiatives to build community capacity
  • 17. Overview of Map of 59 Remote RegionsOVERVIEW MAP OF 59 REMOTE REGIONS
  • 18. National Broadband Network – FutureStrategiesThe National Broadband Network will: Provide high-speed broadband access to all Australian homes and businesses through a mix of three technologies: o Optic fibre o Fixed wireless o Next generation satellite 93% of Australian homes, schools and businesses will have access through optic fibre Optic fibre is capable of providing broadband speeds of up to one gigabyte per second All Australian homes and businesses to be connected to national broadband by the end of the10 year roll out
  • 19. Some ResourcesSome Resources Department of Education, Employment & Workplace Relations Priority Areas Demography and Population Families in regional, rural and remote Australia
  • 20. Contact DetailsContact Details NESA Level 8, 20-22 Albert Road South Melbourne, VIC 3205 Australia Phone: +613 9624 2300 Email: Website: