High-level Capacity Building Seminar: Building enabling ecosystems for social enterprises - 22-23 April 2015, Brussels, Belgium

1. 1
Everyone has ideas for making the
world a better place. But where does
one go to make them happen?

2. 2
Impact Hub Network
An innovation lab. A business incubator. A social
enterprise community center. Impact Hub offers its
members a unique ecosystem of resources, inspiration,
and collaboration opportunities to grow the positive
impact of their work.
Impact Hubs make up a global network of collaborative
spaces, entrepreneurial communities, and capacity
building programs that inspire, connect and enable
impact.
From Amsterdam to Johannesburg, Singapore to San
Francisco, Impact Hub is a rapidly expanding, diverse
global network of over 11,000 members in 60 cities in 31
countries.
At a glimpse
OPEN
COMING SOON

3. 3
Impact Hubs operate in
60 cities in 31 countries
on 6 continents
63
Valuable connections
made and over 300 000
hours of peer to peer
support provided in
2013
100K
11,000Values-driven impact
makers seeding & scaling
ideas that might just
change the world
3,500 New jobs (FTEs) created
by our members in 2013
500 Highly skilled Impact
Hub founders and
team members
making the magic
happen
2.2MCustomers purchased
our members’
products and services
1 Rapidly expanding global
network to inspire, connect
and enable people to
sustainably and
collaboratively impact
society
54M People have been informed,
influenced or inspired by
our members’ activities and
campaigns
3

4. 4
Our purpose and impact aspiration
Stages of venture development
Number of
people
Intention Idea Start-up Running operations Scaling
1) Increase the number of individuals taking action
2) Build a collaborative community that tackles issues as a whole
3) Increase the relative number and success of individuals at later, high-impact
stages
Increased engagement and effective support on the journey from intention to impact
“Inspire, connect and enable people to sustainably and collaboratively impact society.”

5. 5
Value proposition for our members
IV. Enable impact
ecosystem
• Impact Hub acts as a
neutral platform where key
actors from different
sectors feel confident and
supported to collaborate on
common issues and
challenges
III. Build a collaborative
community
• Hosting a diverse
community of
entrepreneurs,
practitioners, investors,
and organizations
II. Provide entrepreneurial
support
• Business skills training
• Incubation & acceleration
programs
• Networking opportunities
& events
I. Offer working
infrastructure
Key services offered by local Impact Hubs
• Inspiring collaborative
working space
• Essential business services
• Attractive spot for events &
meetings

6. 6
Scaling
Programs
Examples of programmatic support from idea to scale
Stage of venture development
Impact
Intention Idea
Start-up
Running operations

7. 7
Stages of venture development
An “average” member is
34 years old
Worked 11 years in related industry
Has 3 years of entrepreneurship experience
Holds a university degree…
Impact focus
Average blend of returns as rated by our members
7%
4%
8%
24%
35%
17%
Who are our members
Diverse, locally-driven, collaborative community as a hotbed for impactful innovations

8. 8
Member stories
A few examples from thousands of member stories
Globally Agua Inc is working to
revolutionize wastewater treatment
and drinking water purification by
overcoming conventional water
treatment limitations, while raising
the standards for sustainability..
To date, Agua Inc has installed over
4M treatment plants around the
world
Member of: IH Boulder, IH Madrid
Website: www.aguainc.com
Video:
http://youtu.be/TAmcmCxAKkM
A grassroots organization to support
the sharing economy movement. By
sharing what we already have (cars,
homes, skills and time), everyone
benefits.
Consuming directly from people we
can trust is more affordable, more
social, and less wasteful.
2x revenue stays in the local
economy
75% people who share say they have
greater trust in their community
Member of: IH San Francisco
Website: www.peers.org
Video: http://youtu.be/UzdSKHA-FvI
South African/Dutch family business
that, with its factory in Lesotho,
produces cookstoves using African
components and African labour..
In order to make them affordable for
even the very poor, ACE uses a
micro financing model.
In ACE’s first production year
(2013), 25 000 stoves were produced
and exported across Africa.
Member: Amsterdam, San Francisco
Website:
www.africancleanenergy.com
Video: http://youtu.be/6Ybq9qIpTK4

9. 9
FTEs worth of
peer support
leveraged
Highly valuable
professional
connections made
What our members value about Impact Hub’s support
High levels of support in inspiring, connecting and enabling our membership
Would
highly recommend
Impact Hub

10. 10
What is the impact of our members?
750+
new start-ups
founded
3,500+
new full-time jobs
created
(4400 jobs in total)
41%
year on year
increase of our
members’ median
revenue
2.2M
customers
purchased our
members’ products
and services
54M
people have been
informed,
influenced or
inspired by our
members’ activities
and campaigns
Aggregated effects on the broader society and economy

11. 11
How do we work as a network?
Co-owned, distributed, and lean network structure
Locally embedded and globally distributed
• Impact Hubs are initiated, run and owned by a local entrepreneurial team and thus are deeply embedded in local communities and
contexts where we operate
• Impact Hubs share the same brand, identity, and core services (space, community, content)
• Key processes (e.g. onboarding new Impact Hubs) and initiatives (e.g. strategy development) are distributed across the network
Co-owned global network
• Local Impact Hubs co-own the key assets of the network (e.g. Brand, IP)
• All key decisions are made in the Impact Hub Association on the principle of “1 vote per Impact Hub”
• Delivery of shared services are executed by Impact Hub Company which is 100% owned by the Association
Innovation from the edges
• Key local best practices, lessons learned from failures, tools, programs and resources are shared and transferred effectively across
the network
• Time-proven methodology of collecting, codifying and sharing key local practices via thematic Communities of Practice
Impact Hub’s values

12. 12
Thank you.
www.impacthub.net