WHY Business Continuity Planning Business Interruption
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WHY Business Continuity Planning Business Interruption

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WHY Business Continuity Planning Business Interruption Presentation Transcript

  • 1. WHY Business Continuity Planning
    • Business Interruption
    • Employees
    • Critical Information
    • Business Resumption
  • 2. If your normal business operations are interrupted ….
    • Mission Critical Business Functions
    • Severity of Business Interruption
    • Business Continuity Plan
  • 3. Main Menu Stages of BCP life-cycle and their deliverables Elements of business continuity management Business continuity best practices, standards, and guidelines Example of Business Continuity Outline Short term and long term Strategies of BC Business Continuity, Disaster Recovery and Crisis Management 1 2 3 4 5 6 7 FFIEC Business Continuity Guidelines
  • 4. Main Menu Stages of BCP life-cycle and their deliverables Elements of business continuity management Business continuity best practices, standards, and guidelines Example of Business Continuity Outline Short term and long term Strategies of BC Business Continuity, Disaster Recovery and Crisis Management 1 2 3 4 5 6 7 FFIEC Business Continuity Guidelines
  • 5. Do You Know Do you know the difference between Business Continuity Disaster Recovery Crisis Management
  • 6.  
  • 7.  
  • 8. Do you know the difference between Plans? Business Continuity Disaster Recovery Crisis Management Resuming service delivery Duplicating computer operations after a catastrophe occurs Evacuating staff and visitors
  • 9.  
  • 10. How did 9/11 Plans Work? Business Continuity Disaster Recovery Crisis Management
    • Company inside WTC: Loss of paper files
    • Company near WTC:
    • Damages - Toll on the staff
    • Service providers for disaster recovery sites
    • Duration of expected recovery time
    • PACE University evacuating staff still left human psychological damages
  • 11. Main Menu Stages of BCP life-cycle and their deliverables Elements Of Business Continuity Management Business continuity best practices, standards, and guidelines Example of Business Continuity Outline Short term and long term Strategies of Business Continuity Business Continuity, Disaster Recovery and Crisis Management 1 2 3 4 5 6 7 FFIEC Business Continuity Guidelines
  • 12. Communications Equipment Information IS/IT People Your organization Your reputation Processes & Capabilities Facilities & Infrastructure What’s at stake
  • 13. Information “ Some day on the corporate balance sheet, there will be an entry which reads information, for in most cases the information is more valuable than the hardware which possess it.” Admiral Grace Murray Hopper, United States Navy. Photo Source: http://www.cacr.math.uwaterloo.ca/conferencesl
  • 14. Implement the Business Continuity Management in a Corporate 2
  • 15. 7 Corporate Business Continuity Elements Of Corporate Business Continuity Management 2 Business Continuity Management Business Continuity Management Enterprise Risk Management Crisis Management Pre-Event Phase Event Phase Post Event Phase Enterprise Risk Management
  • 16. Thailand Tsunami Quiet bungalows on 25 Dec 2004 at 2:25pm Same view on 1 Jan 2005 at 1:25pm  Risk Management – Identifying and Preventing The Causes before they happen Business Continuity – Dealing with the Consequences after they happen
  • 17. 7 Corporate Business Continuity Business Continuity Management: BIA – BCP – Test BCP Elements Of Corporate Business Continuity Management 2 Enterprise Risk Management: Risk Assessment – Risk Strategy – Risk Appetite Crisis Management: Escalation – Follow up Business Continuity Management: Update BCP – Test BCP Enterprise Risk Management: Review Assessment - Strategies Pre-Event Phase Event Phase Post Event Phase
  • 18. Risk vs. Continuity Table : Comparison on Risk Management and Business Continuity Management ( Source : The Business Continuity Institute, (2005), Good Practice Guidelines – A Framework for Business Continuity Management, UK). Risk Management Business Continuity Management Key method Risk Analysis Business Impact Analysis Key parameters Impact & Probability Impact and Time Type of incident All types of events - though usually segmented Events causing significant business disruption to critical services and capabilities Size of events All sizes (costs) of events – although usually segmented For strategy planning: “survival” threatening incidents only Intensity All from gradual to sudden Sudden or rapid events (though response may also be appropriate if a creeping incident becomes severe)
  • 19. Main Menu Stages of BCP life-cycle and their deliverables Elements of business continuity management Business continuity best practices, standards, and guidelines Example of Business Continuity Outline Short term and long term Strategies of Business Continuity Business Continuity, Disaster Recovery and Crisis Management 1 2 3 4 5 6 7 FFIEC Business Continuity Guidelines
  • 20. BCM Short Term Strategy BCM Project for Startup Elements Of Business Continuity Management 3 Business Impact Analysis 3 Initiation and Management 1 Risk Evaluation And Control 2 Developing BC Mgmt Strategies 4 Emergency Response And Operations 5 Developing & Implementing BC & CM Plans 6 Awareness And Training Programs 7 Maintaining & Exercising BC & CM Plans 8 Crisis Communication 9 Coordination With External Agencies 10
  • 21. Set and Manage Strategy Policy and Governance Think and Analyze Business Impact Analysis (BIA) Risk Assessment Run and Test Scheduled Exercises Maintenance Audit Reporting Write and Maintain Crisis Management (CM) Disaster Recovery (DR) Work area Recovery (WR) Business Continuity Management Long Term Strategy
  • 22. Main Menu Stages of BCP life-cycle and their deliverables Elements of business continuity management Business continuity best practices, standards, and guidelines Example of Business Continuity Outline Short term and long term Strategies of Business Continuity Business Continuity, Disaster Recovery and Crisis Management 1 2 3 4 5 6 7 FFIEC Business Continuity Guidelines
  • 23.  
  • 24. Business continuity best practices, standards, and guidelines M 4
    • BS 25999-1:2006 Country: United Kingdom
    • NFPA 1600 Country: United States
    • CSA Z1600 Country: Canada
    • HB 221:2004 Country: Australia
    • HB 292-2006 Country: Australia
    • BS25777 Country : United Kingdom
    • BS ISO/IEC 17799:2005 Country: United Kingdom
  • 25. Main Menu Stages of BCP life-cycle and their deliverables Elements of business continuity management Business continuity best practices, standards, and guidelines Example of Business Continuity Outline Short term and long term Strategies of Business Continuity Business Continuity, Disaster Recovery and Crisis Management 1 2 3 4 5 6 7 FFIEC Business Continuity Guidelines
  • 26. Business Continuity Plan Outline Example
    • TABLE OF CONTENTS
    • 1. BUSINESS FUNCTION DETAILS
    • 2. WORKAREA IMPACT
      • 2.1 Staff Impact
      • 2.2 Financial & Operational Impact
      • 2.3 Other Factors
    • 3. TECHNICAL SERVICE IMPACT
      • 3.1 Technical Impact
        • Dependencies
        • Applications Needed
        • Standard Workstations Needed
        • Vital Records [Electronic]
        • Vital Records [Paper]
        • Significant Information
  • 27. Business Continuity Plan Outline Example Operational Impact Item Recovery Time Objective N/A 0-4 hrs 8-24 hrs 3 days 5 days U (specify)   Service to customer             Image / market share             3rd party involvement             Management capability            
  • 28. Main Menu Stages of BCP life-cycle and their deliverables Elements Of Business Continuity Management Business continuity best practices, standards, and guidelines Example of Business Continuity Outline Short term and long term Strategies of Business Continuity Business Continuity, Disaster Recovery and Crisis Management 1 2 3 4 5 6 7 FFIEC Business Continuity Guidelines
  • 29.
    • Launch BCP Project
    6 Stages Of BCP Life-cycle And Their Deliverables
    • Review Mission and Business Functions
    • Conduct a Business Impact Analysis
    • Develop Needed Policies, Procedures and Protocols
    • Create a Written BCP
    • Test and Maintain Your BCP
    • Inspire a Continuity Culture
  • 30.
    • Launch BCP Project
    • Board and Executive Management Team
    • Project Team
    • Employees
  • 31. 2. Review Mission and Business Functions M
    • Mission-Critical Services
    • Maximum Acceptable Downtime
    • Source of Interruption
    • Service Delivery
  • 32. 3. Conduct a Business Impact Analysis M
    • Purpose of BIA
    • Effects on business function
    • Criticality of business function
  • 33. 4. Develop Needed Policies, Procedures and Protocols M
    • What should be included
      • Document
      • Stakeholders
  • 34. 5. Create a Written BCP M
    • Table of Contents
    • Distribution strategy
  • 35. 6. Test and Maintain Your BCP M
      • Realistic Conditions Approach
        • Tabletop Exercise
        • Simulated Event Exercise
      • Debriefing Participants
      • Plan Maintenance
  • 36. 7. Inspire a Continuity Culture M
    • Employee training
    • Regular Testing
    • Periodic evaluation of BCP
  • 37. Main Menu Stages of BCP life-cycle and their deliverables Elements Of Business Continuity Management Business continuity best practices, standards, and guidelines Example of Business Continuity Outline Short term and long term Strategies of Business Continuity Business Continuity, Disaster Recovery and Crisis Management 1 2 3 4 5 6 7 FFIEC Business Continuity Guidelines
  • 38.  
  • 39.  
  • 40. 26 June 2009 07:00 GMT W.H.O Influenza A(H1N1) Update Country, Territory and Area Cumulative total     Cases Deaths Algeria 2 0 Argentina 1391 21 Australia 3280 3 Bahrain 15 0 Canada 6732 19 Chile 5186 7 China 1089 0 Colombia 72 2 Costa Rica 222 1 Dominican Republic 108 2 Egypt 43 0 Germany 333 0 Guatemala   254 2 Honduras 118 1 Israel 405 0 Country, Territory and Area Cumulative total     Cases Deaths Japan 1049 0 Jordan 15 0 Kuwait 30 0 Mexico 8279 116 Morocco 11 0 Oman 3 0 Philippines 445 1 Qatar 10 0 Saudi Arabia 48 0 Tunisia 2 0 United Arab Emirates 7 0 United Kingdom 3597 1 United States of America 21449 87 West Bank and Gaza Strip 9 0 Yemen 6 0 Grand Total 59,814 263
  • 41. Differences between Traditional BCP and Pandemic Planning M 7 Federal Financial Institutions Examination Council ( FFIEC) Business Continuity Guidelines
    • A preventive program
    • 2. A documented strategy
    • 3. A comprehensive framework
    • 4. A testing program
    • 5. An oversight program
  • 42. THANK YOU