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    training.fema.gov/EMIWeb/edu/docs/empa/T ourist Bibliography.doc training.fema.gov/EMIWeb/edu/docs/empa/T ourist Bibliography.doc Document Transcript

    • Selected Bibliography Instructor Guide SELECTED BIBLIOGRAPHY Emergency Management Principles and Applications for Tourism, Hospitality and Travel Management Aguirre, Benig 1991. “Evacuation in Cancun During Hurricane Gilbert.” International Journal of Mass Emergencies and Disasters 9:31-45. Ahmed, Zafar U. 1991. “Marketing Your Community: Correcting a Negative Image.” Cornell Hotel and Restaurant Administration Quarterly 31:24-27. American Red Cross. 1992. Community Disaster Education Guide. Washington, D.C.: American National Red Cross. American Red Cross & Federal Emergency Management Agency. 1993. Emergency Management Guide for Business & Industry: A Step-by-Step Approach to Emergency Planning, Response and Recovery for Companies of All Sizes. Washington, D.C.: Federal Emergency Management Agency. Ashen, Peter. 1999. “Telecommunications Checklist.” [Online]. Available: http://www.disaster- resource.com/articles/96ashen.htm. Auf der Heide, Erik. 1989. Disaster Response: Principles of Preparation and Coordination. St. Louis, Missouri: C.V. Mosby Company. Australian Counter Disaster College. 1983. “Report of Proceedings of a Study on Tourist Accommodation Safety: 14-17 June 1983.” Mount Macedon, Victoria, Australia: Australian Counter Disaster College. Baker, Earl J. 1991. “Hurricane Evacuation Behavior.” International Journal of Mass Emergencies and Disasters 9:287-310. Baraban, Regina. 1993. “A Comeback on Kauai.” Lodging Hospitality 49 (October):34-38. Barton, Allen H. 1969. Communities in Disaster: A Sociological Analysis of Collective Stress Situations. Garden City, New York: Doubleday and Company, Inc. Barton, Laurence. 1994. “Crisis Management: Preparing for and Managing Disasters.” Cornell Hotel and Restaurant Administration Quarterly 35:59-65. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 58
    • Selected Bibliography Instructor Guide Beggs, John J., Valerie A. Haines, and Jeanne S. Hurlbert. 1996. “The Effects of Personal Network and Local Community Contexts on the Receipt of Formal Aid during Disaster Recovery.” International Journal of Mass Emergencies and Disasters 14:57-78. Bell, Judy. 1999a. “Communications & Systems Assessment Questionnaire.” [Online]. Available: http://www.disaster-resource.com/articles/98px16.htm. _______. 1999b. “Protecting Communications Before Disaster Strikes.” [Online]. Available: http://www.disaster-resource.com/articles/98px16.htm. Berry, Sharon. 1999. “We have a Problem…Call the Press!” Public Management 81 (April):4-9. Birkland, Thomas A. 1996. “Natural Disasters as Focusing Events: Policy Communities and Political Response.” International Journal of Mass Emergencies and Disasters 14:221-243. Blanchard, B. Wayne. Not dated. Emergency Management USA Instructor Reference Manual (“USA Hazards and Disaster Basics”). Emmitsburg, Maryland: Emergency Management Institute, Federal Emergency Management Agency. Blyth, Bronwyn Gold. 1998. “Golden Rules of Crisis Management.” Pp. 51-56 in Tourism Promotion in Foreign Markets, edited by World Tourism Organization. Madrid, Spain: World Tourism Organization. Bolin, Robert. 1993. Household and Community Recovery After Earthquakes. Boulder, Colorado: Institute of Behavioral Science, University of Colorado. Bolton, Patricia A. (ed.). 1993. The Loma Prieta, California Earthquake of October 17, 1989— Public Response. Washington, D.C.: U.S. Geological Survey. Bonn, Mark A. et al. 1998. A Model to Develop an Emergency Management Visitor Assurance Program. Washington, D.C.: American Hotel Foundation. Borzyczkowski, Ralph. 1997. “Disaster Recovery Team Players.” Contingency Planning & Management 2 (October):24-25. Brewton, Charles. 1987. “Managing a Crisis: A Model for the Lodging Industry.” Cornell Hotel and Restaurant Administration Quarterly 28:10-15. Britton, Neil R. 1997. “Making Progress with Business Continuity Planning for Natural Disaster Management.” Pp. 235-264 in Financial Risk Management for Natural Catastrophes, Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 59
    • Selected Bibliography Instructor Guide edited by Neil R. Britton and John Oliver. Brisbane, Queensland, Australia: Griffith University. Buckle, Philip. 1995. “A Framework for Assessing Vulnerability.” The Australian Journal of Emergency Management 10:11-15. _______. 1999. “Redefining Community and Vulnerability in the Context of Emergency Management.” Australian Journal of Emergency Management Australia 13 (Summer):21-26. Burby, Raymond J. and Fritz Wagner. 1996. “Protecting Tourists from Death and Injury in Coastal Storms.” Disasters 20:49-60. Burton, Ian, Robert W. Kates, and Gilbert F. White. 1993. The Environment as Hazard. New York: Guilford Publishers, Inc. Buzzotta, Victor R. and Robert E. Lefton. 1997. “Successful Succession: A Common Sense Approach to Leadership Continuity.” Contingency Planning & Management 2 (April):13-15. Caritech Associates Ltd. [no date]. “Crisis Communication Procedures for the Caribbean Hotel Sector.” Kingston, Jamaica: Caribbean Hotel Association and the Caribbean Tourism Organization. _______. [no date]. “Hurricane Procedures Manual.” Kingston, Jamaica: Caribbean Hotel Association and the Caribbean Tourism Organization. Caywood, Clarke L. and Kurt P. Stocker. 1993. “The Ultimate Crisis Plan.” Pages 409-427 in Crisis Response, edited by Jack A. Gottschalk. Detroit, Michigan: Visible Ink Press. Center for Tourism Policy Studies, School of Travel Industry Management, University of Hawaii at Manoa. 1993. Gearing Up for Growth: A Study of Education and Training for Careers in Asia-Pacific Travel and Tourism. Honolulu, Hawaii: American Express Foundation and the World Travel and Tourism Council. Center for Tourism Policy Studies, School of Travel Industry Management, University of Hawaii at Manoa. 1994. Gearing Up for Growth II: A Study of the Human Resources Needs among Small and Medium-sized Businesses in the Asia-Pacific Travel and Tourism Industry. Honolulu, Hawaii: Pacific Asia Travel Association. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 60
    • Selected Bibliography Instructor Guide Charles, Michael T. and Allen K. Settle. 1991. “United Flight 232: Sioux City’s Response to an Air Disaster.” Industrial Crisis Quarterly 5:77-90. Charron, Mark, Charles K. Dougherty, Alicia Junta, Kenneth S. Levinson, Barbara J. Price, William Strening and Jay B. Spievack (moderator). 1999. “A Risk Management Roundtable, Part I.” Risk Management 46 (April):22-42. _______. 1999. “A Risk Management Roundtable, Part II.” Risk Management 46 (May):37-46. Chiu, Arthur N.L., Gregory L.F. Chiu, Charles H. Fletcher III, Hans-Jurgen Krock, J. Kenneth Mitchell, Thomas A. Schroeder. 1995. Hurricane Iniki’s Impact on Kauai. Honolulu, Hawaii: Department of Civil Engineering, College of Engineering, University of Hawaii at Manoa. Chiu, Arthur N.L., Luis E. Escalante, J. Kenneth Mitchell, Dale C. Perry, Thomas A. Schroeder, and Todd Walton. 1983. Hurricane Iwa, Hawaii, November 23, 1982. Washington, D.C.: National Academy of Sciences. Clark County Fire Department. 1981. “The MGM Grand Hotel Fire Investigation Report.” Las Vegas, Nevada: Clark County Fire Department. [Online]. Available: http://www.co.clark.nv.us/firedept/ccfd_mgm.htm. Feb. 3, 1999. Clark, J.R. 1991. “Case Study: Hurricane Gilbert in Yucatan, Mexico.” Pg. 119 in Managing Natural Disasters and the Environment, edited by Alcira Kreimer and Mohan Munasinghe. Washington, D.C.: The World Bank. Collier, A. 1994. Principles of Tourism. Auckland, New Zealand: Longman Paul Ltd. Coltman, M. M. 1989. Introduction to Travel and Tourism. New York: Van Nostrand Reinold. Committee on Natural Disasters. 1991. The New Year’s Eve Flood on Oahu, Hawaii: December 31, 1987-January 1, 1988. Washington, D.C.: National Academy Press. Coombs, Craig. 1998. “Port Arthur Historic Site Management Authority Response” Australian Journal of Emergency Management 13 (Autumn):16-19. Costa, P., M. Manente, and J. van der Borg. 1993. Traditional Tourism Cities: Problems and Perspectives. Venice, Italy: CISET. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 61
    • Selected Bibliography Instructor Guide Cournoyer, Norman G., Anthony G. Marshall, and Karen L. Morris. 1993. Hotel, Restaurant, and Travel Law: A Preventive Approach. 4th ed. Albany, New York: Delmar Publishers, Inc. Crichlow, Douglas. 1997. “Taking a Comprehensive Approach to Handling Disasters.” The American City & County 112:50-60. Cross, John A. 1990. “Longitudinal Changes In Hurricane Hazard Perception.” International Journal of Mass Emergencies and Disasters 8:31-47. Cutter, Susan L. 1991. “Fleeing from Harm: International Trends in Evacuations from Chemical Accidents.” International Journal of Mass Emergencies and Disasters 9:133-136. Dahlhamer, James M. and Melvin J. D’Souza. 1997. “Determinants of Business Disaster Preparedness in Two U.S. Metropolitian Areas.” International Journal of Mass Emergencies and Disasters 15:265-281. Dailey, Angela Z. 1993. “The Fall of Drexel Burnham Lambert.” Pages 3-15 in Crisis Response, edited by Jack A. Gottschalk. Detroit, Michigan: Visible Ink Press. Daines, Guy E. 1991. “Planning, Training and Exercising.” Pp. 161-200 in Emergency Management: Principles and Practice for Local Government, edited by Thomas E. Drabek and Gerard J. Hoetmer. Washington, D.C.: International City Management Association. Denis, Helene. 1997. “Technology, Structure, and Culture in Disaster Management.” International Journal of Mass Emergencies and Disasters 15-293-308. DiMartini, William P. 1996. “What Drives Business Recovery Planning—the Carrot or the Stick?” Contingency Planning & Management 1 (March/April):15-19. Dolven, Ben. 1998. “Crisis Control.” Far Eastern Economic Review 161 (November 5):60. Dorney, Robert S. 1989. The Professional Practice of Environmental Management. New York: Springer-Verlag. (The author died when this book was near completion; final editing was done by Lindsay C. Dorney; the book was published two years after Dorney’s death in 1987). Doten, Neal. 1996. “Mitigation: Pay Now or Pay More Later.” Contingency Planning & Management 1 (May):13-18. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 62
    • Selected Bibliography Instructor Guide Doughty, Robert A. 1993. “United Airlines Prepares for the Worst.” Pages 345-364 in Crisis Response, edited by Jack A. Gottschalk. Detroit, Michigan: Visible Ink Press. Douglas, Mary and Aaron Wildavsky. 1983. Risk and Culture: An Essay on the Selection of Technological and Environmental Dangers. Berkeley, California: University of California Press. Dow, Ed. 1997. “County’s Emergency Plan is No Accident.” The American City & County 112:32. Drabek, Thomas E. 1968. Disaster In Aisle 13. Columbus, Ohio: College of Administrative Sciences, Ohio State University. _______. 1969. “Social Processes in Disaster: Family Evacuation.” Social Problems 16:336-349. _______. 1983. “Shall We Leave A Study on Family Reactions When Disaster Strikes.” Emergency Management Review 1:25-29. _______. 1985. “Managing the Emergency Response.” Public Administration Review 45:85-92. _______. 1986. Human System Responses to Disaster: An Inventory of Sociological Findings. New York: Springer-Verlag. _______. 1987. The Professional Emergency Manager. Boulder, Colorado: Institute of Behavioral Science, University of Colorado. _______. 1990. Emergency Management: Strategies for Maintaining Organizational Integrity. New York: Springer-Verlag. _______. 1991a. “Anticipating Organizational Evacuations: Disaster Planning by Managers of Tourist-Oriented Private Firms.” International Journal of Mass Emergencies and Disasters 9:219-245. _______. 1991b. “Disaster Evacuation Decision-Making Behavior by Business Executives Responsible for Tourist-Oriented Firms.” A paper presented at the annual meeting of the Western Social Science Association, Reno, Nevada, April. _______. 1991c. “Evolution of Emergency Management.” Pp. 3-29 in Emergency Management: Principles and Practice for Local Government, edited by Thomas E. Drabek and Gerard J. Hoetmer. Washington, D.C.: International City Management Association. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 63
    • Selected Bibliography Instructor Guide _______. 1992. “Variations in Disaster Evacuation Behavior: Public Responses Versus Private Sector Executive Decision-Making Processes.” Disasters 16:104-118. _______. 1993. “Disaster Evacuation Planning in the Tourist Industry.” Disaster Recovery Journal 6:30-32, 34-35. _______. 1994a. “Away From Home.” Bridges (Fall):21-24. _______. 1994b. Disaster Evacuation and the Tourist Industry. Boulder, Colorado: Institute of Behavioral Science, University of Colorado. _______. 1994c. “New Study Shows that Growing Tourist Industry is Inadequately Prepared for Emergencies.” Hazard Technology 14:17, 21. _______. 1994d. “Risk Perceptions of Tourist Business Managers.” The Environmental Professional 16:327-341. _______. 1995a. “Disaster Planning and Response by Tourist Business Executives.” Cornell Hotel and Restaurant Administration Quarterly 36:86-96. _______. 1995b. “Disaster Responses Within the Tourist Industry.” International Journal of Mass Emergencies and Disasters 13:7-23. _______. 1996a. Disaster Evacuation Behavior: Tourists and Other Transients. Boulder, Colorado: Institute of Behavioral Science, University of Colorado. _______. 1996b. Social Dimensions of Disaster: Instructor Guide. Emmitsburg, MD: Emergency Management Institute, Federal Emergency Management Agency. _______. 1996c. Sociology of Disaster: Instructor Guide. Emmitsburg, MD: Emergency Management Institute, Federal Emergency Management Agency. _______. 1996/1997. “Understanding Tourists During Disaster.” Australian Journal of Emergency Management 11:14-18. _______. 1997. “Disaster Evacuations by Tourists and Other Types of Transients.” Pp. 28-30 in Presentation Summaries: 44th Annual Conference and Exhibit. Washington, D.C.: National Coordinating Council for Emergency Management (conference presentation in Anchorage, Alaska, October, 1996). Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 64
    • Selected Bibliography Instructor Guide _______. 1998a. “Revisiting the Disaster Encyclopedia.” A paper presented at the XIV World Congress of Sociology, International Sociological Association, Montreal, Canada, July. _______. 1998b. “Understanding Disaster Warning Responses.” A paper presented at the annual meeting of the Western Social Science Association, Denver, Colorado, April. _______. 1999a. “Disaster Evacuation Response by Tourists and Other Types of Transients.” International Journal of Public Administration 22:655-677. _______. 1999b. Disaster-Induced Employee Evacuation. Boulder, Colorado: Institute of Behavioral Science, University of Colorado. _______. 1999c. “Understanding Disaster Warning Responses.” The Social Science Journal 36:515-523. _______. Forthcoming a. “Disaster Evacuations: Perceptual Gaps Between Customers and Tourist Business Managers.” Cornell Hotel and Restaurant Administration Quarterly. _______. Forthcoming b. “The Social Factors that Constrain Human Responses to Flood Warnings.” To appear in Flood Hazards and Disasters, Dennis J. Parker (ed.). London: Routledge. Drabek, Thomas E. and Gerard J. Hoetmer (eds.). 1991. Emergency Management: Principles and Practice for Local Government. Washington, D.C.: International City Management Association. Driscoll, Paul and Michael B. Salwen. 1996. “Riding Out the Storm: Public Evaluations of News Coverage of Hurricane Andrew.” International Journal of Mass Emergencies and Disasters 14:293-303. Durocher, Joe 1994. “Recovery Marketing: What To Do After a Natural Disaster.” Cornell Hotel and Restaurant Administration Quarterly 35:66-71. Dyer, Samuel Coad. 1995. “Getting People into the Crisis Communication Plan.” Public Relations Quarterly 40 (Fall):38-41. Dynes, Russell R. 1970. Organized Behavior in Disaster. Lexington, Massachusetts: Heath Lexington Books. _______. 1994. “Community Emergency Planning: False Assumptions and Inappropriate Analogies.” International Journal of Mass Emergencies and Disasters 12:141-158. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 65
    • Selected Bibliography Instructor Guide _______. 1995. “Preparedness Planning: The Adequacy of Assumptions About Social Organization.” Journal of Japan Society of Information and Knowledge 5:23-38. Dynes, Russell R. and E.L. Quarantelli. 1975. The Role of Local Civil Defense in Disaster Planning. Columbus, Ohio: Disaster Research Center, Ohio State University. _______. 1976. “The Family and Community Context of Individual Reactions to Disaster.” Pp. 231-245 in Emergency and Disaster Management: A Mental Health Sourcebook, edited by Howard Parad, H.L.P. Resnik and Libbie Parad. Bowie, Maryland: The Charles Press. Dynes, Russell R. and Kathleen J. Tierney (eds.). 1994. Disasters, Collective Behavior, and Social Organization. Newark, Delaware: University of Delaware Press. Dynes, Russell R., E.L. Quarantelli and Gary A. Kreps. 1972. A Perspective on Disaster Planning. Columbus, Ohio: Disaster Research Center, Ohio State University. The Editors. 1995. “Crisis Management: How to Handle the Worst that Fate Can Throw at Your Property.” Lodging (Supplement) 21:6-14. Edwards, Susan and Jennifer Reising. 1996. “Fortune 1000 Companies Commit to Crisis Management.” Contingency Planning & Management 1 (May):1,9-11. Elliott, Dominic and Denis Smith. 1993. “Football Stadia Disasters in the United Kingdom: Learning from Tragedy?” Industrial and Environmental Crisis Quarterly 7:205-229. Ellis, Raymond. 1985. “Emergency Management.” Pp. 139-163 in Security and Loss Prevention, edited by Raymond C. Ellis. East Lansing, Michigan: Educational Institute, American Hotel and Motel Association. _______. 1992. “Before Disaster Strikes!” Hotel & Resort Industry 15 (November): 32-36. Emergency Management Australia. 1997. Record of the “Putting Community Into Emergency Management” Workshop (18-19 November, 1997) (Mt. Macedon Paper Number 7/1997). Mt. Macedon, Victoria, Australia: The Australian Emergency Management Institute, Emergency Management Australia. Emergency Management Institute. 1990. Introduction to Emergency Management. Emmitsburg, Maryland: Emergency Management Institute, Federal Emergency Management Agency. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 66
    • Selected Bibliography Instructor Guide _______. 1998. Introduction to Mitigation: Independent Study Course. Emmitsburg, Maryland: Emergency Management Institute, Federal Emergency Management Agency. Erikson, Kai. 1994. A New Species of Trouble. New York: W.W. Norton and Company. Federal Aviation Administration. 1999a. “An Overview of the Federal Aviation Administration.” Washington, D.C.: Federal Aviation Administration. [Online]. Available: http://www.faa.gov/OVERVUE.htm. June 25, 1999. Federal Aviation Administration. 1999b. “Commercial Aviation.” Washington, D.C.: Federal Aviation Administration. [Online]. Available: http://www.faa.gov/apa/Safer_Skies/chart4.htm. June 25, 1999. Federal Emergency Management Agency. 1984. Exercise Design Course: Guide to Emergency Management Exercises. Washington, D.C.: Federal Emergency Management Agency. _______. 1984. Exercise Design Course: Instructors Guide. Washington, D.C.: Federal Emergency Management Agency. _______. 1996. SLG 101: Guide for All-Hazard Emergency Operations Planning. Washington, D.C.: Federal Emergency Management Agency. [Online]. Available: http://www.fema.gov/pte/gaheop.htm. _______. 1997. “Community Emergency Response Team (CERT).” Washington, D.C.: Federal Emergency Management Agency. [Online]. Available: http://www.fema.gov/emi/cert/prog.htm. Jan. 20, 1999. _______. 1997. A Citizen’s Guide to Disaster Assistance. Washington, D.C.: Federal Emergency Management Agency. [Online]. Available: http://www.fema.gov/EMI/is71st.htm (Units 1-3). _______. 1998. Protecting Business Operations: Second Report on Costs and Benefits of Natural Hazard Mitigation. Washington, D.C.: Mitigation Directorate, Federal Emergency Management Agency. _______. 1998. Emergency Preparedness U.S.A. Appendix 2 (“U.S. Emergency Management— Related Terms and Definitions”). Emmitsburg, Maryland: Emergency Management Institute, Federal Emergency Management Agency. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 67
    • Selected Bibliography Instructor Guide Federal Emergency Management Agency, Federal Insurance Administration. 1993. Building Performance: Hurricane Iniki in Hawaii. Observations, Recommendations, and Technical Guidance. Washington, D.C.: Federal Emergency Management Agency. Federal Emergency Management Agency and the Young Lawyers Division of the American Bar Association. 1982. Manual for Disaster Legal Services. Washington, D.C.: Federal Emergency Management Agency. Federal Emergency Management Agency/United States Fire Administration. 1998. National Fire Data Center. Emmitsburg, Maryland: United Fire Administration. [Online]. Available: http://www.usfa.fema.gov/nfdc/non-resident.htm [1998, Oct. 26]. Fienberg, Bob. 1999. “Communicating in a Crisis.” Asian Business 35 (May):70-71. Fischer, David W. 1990. “Local Coastal Storm Response: The 1988 Redondo Beach Experience.” International Journal of Mass Emergencies and Disasters 8:49-59. Fischer, Henry W., III. 1994. Response to Disaster: Fact Versus Fiction and Its Perpetuation— The Sociology of Disaster. Lanham, Maryland: University Press of America. Foster, Harold D. 1980. Disaster Planning: The Preservation of Life and Property. New York: Springer-Verlag. Fridgen, J. D. 1991. Dimensions of Tourism. East Lansing, Michigan: Educational Institute of the American Hotel and Motel Association. Furlong, Scott R. and Denise Scheberle. 1998. “Earthquake Recovery: Gaps between Norms of Disaster Agencies and Expectations of Small Businesses.” American Review of Public Administration 28:367-389. Garner, Ana C. 1996. “The Common Disaster and the Unexpected Education: Delta Flight 1141 and the Discourse on Aviation Safety.” International Journal of Mass Emergencies and Disasters 14:155-174. Gee, C. Y. 1994. International Hotels: Development and Management. East Lansing, Michigan: The Educational Institute of the American Hotel and Motel Association. Gee, C. Y., K.B. Boberg, D.J.L. Choy and J.C. Makens. 1990. Professional Travel Agency Management. Englewood Cliffs, New Jersey: Prentice Hall. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 68
    • Selected Bibliography Instructor Guide Gee, C. Y., J.C. Makens, and D.J.L. Choy, 1997. The Travel Industry (3rd ed.). New York: Van Nostrand Reinhold. Gee. Churk Y. and Eduardo Fayos-Sola (eds.). 1997. International Tourism: A Global Perspective. Madrid, Spain: World Tourism Organization. Gee, Chuck Y. and Carolyn Cain. 1986. “Coping With Crises.” Travel and Tourism Analyst (June):3-12. Gibbs, Margaret, Juliana R. Lachenmeyer, Arlene Broska and Richard Deucher. 1996. “Effects of the AVIANCA Aircrash on Disaster Workers.” International Journal of Mass Emergencies and Disasters 14:23-32. Gillespie, David F. 1991. “Coordinating Community Resources.” Pp. 55-78 in Emergency Management: Principles and Practice for Local Government, edited by Thomas E. Drabek and Gerard J. Hoetmer. Washington, D.C.: International City Management Association. Gillespie, David F., Richard A. Colignon, Mashasweta M. Banerjee, Susan A. Murty and Mary Rogge. 1993. Partnerships for Community Preparedness. Boulder, Colorado: Institute of Behavioral Science, University of Colorado. Ging, Tim. 1997. “Good Communications in Bad Situations.” Contingency Planning & Management 2 (June):14-16. Gist, Richard and Stephanie B. Stolz. 1982. “Mental Health Promotion and the Media: Community Response to the Kansas City Hotel Disaster.” American Psychologist 37:1136-1139. Goeldner, C.,R.W. McIntosh, and J.R.B. Ritchie. 1995. Tourism Principles, Practices and Philosophies (7th ed.). New York: John Wiley and Sons. Goggins, Kelley. 1999. “Contingency Planning 101.” Contingency Planning & Management 4 (March):16-21. Goltz, James D. 1984. “Are the News Media Responsible for the Disaster Myths? A Content Analysis of Emergency Response Imagery.” International Journal of Mass Emergencies and Disasters 10:43-69. Greenway, R. John. 1996. “Natural Hazard Management and Tourism.” Pp. 195-199 in Papers Presented to the Conference on Natural Disaster Reduction 1996, Surfers Paradise, Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 69
    • Selected Bibliography Instructor Guide Queensland 29 September—2 October 1996, edited by R.L. Heathcote, C. Cuttler and J. Koetz. Gold Coast, Queensland, Australia: NDR96 Conference on Natural Disaster Reduction. Gunn, C. A. 1994. Tourism Planning: Basics, Concepts, Cases (3rd ed.). Washington, DC: Taylor and Francis. Hale, Joe. 1997. “Continuity By Design.” Contingency Planning & Management 2 (September):24-29. Hall, C. Michael and Vanessa O’Sullivan. 1996. “Tourism, Political Stability and Violence.” Pps. 105-121 in Tourism, Crime and International Security Issues, edited by Abraham Pizam and Yoel Mansfeld. New York: John Wiley & Sons Ltd. Handmer, John, Bevis Dutton, Bernard Goerin and Michael Smithson (eds.). 1991. New Perspectives on Uncertainty and Risk. Canberra and Mt. Macedon, Victoria, Australia: Centre for Resource and Environmental Studies, Australia National University and Australian Counter Disaster College, Natural Disasters Organization. Harry Spiegelberg & Associates. 1992. An Assessment of Hurricane Iniki Damage to Tourism- Related Facilities on the Island of Kauai. Executive Summary. Prepared for the State of Hawaii Department of business, Economic Development & Tourism. Honolulu, Hawaii: Harry Spiegelberg & Associates. Hartsough, Don M. and Diane Garaventa Myers. 1985. Disaster Work and Mental Health: Prevention and Control of Stress Among Workers. Rockville, Maryland: National Institute of Mental Health. Hawaii Visitor Industry Security Association. 1998. “Waikiki’s Mini-Emergency Operating Center Guidelines.” Honolulu, Hawaii Visitor Industry Security Association. Himmelberger, Jeffery J., Mike Baughman, and Yelena A. Ogneva-Himmelberger. 1995. “Tourism Impacts of Three Mile Island and Other Adverse Events: Implications for Lincoln County and Other Rural Counties Bisected by Radioactive Wastes Intended for Yucca Mountain.” Environmental Management 19:915-922. Hoffman, Mark S. (ed.) 1993. The World Almanac And Book of Facts: 1993. New York: World Almanac. Huff, Agness. 1999. “Building Your Team for Crisis Communications.” [Online]. Available: http://www.disaster-resource.com/articles/98p_76.htm. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 70
    • Selected Bibliography Instructor Guide Innes, J. Michael and Jennifer K. Slack. 1990. “Some Considerations on Personal Reactions to Emergency Stress in Employed and Volunteer Organisation Personnel.” International Journal of Mass Emergencies and Disasters 8:379-400. Inskeep, E. 1991. Tourism Planning: An Integrated and Sustainable Development Approach. New York: Van Nostrand Reinhold. Inskeep, E. 1994. National and Regional Tourism Planning: Methodologies and Case Studies. London, United Kingdom: World Tourism Organization. International Air Transport Association. 1998. Annual Report 1998. Washington, D.C.: International Air Transport Association. [Online]. Available: http://www.iata.org/ar98/ [Jan. 27, 1999]. Jefferies, Jack P. 1990. Understanding Hospitality Law. 2nd ed. East Lansing, Michigan: Educational Institute of the American Hotel & Motel Association. Johnson, Norris R. 1988. “Fire in a Crowded Theater: A Descriptive Investigation of the Emergence of Panic.” International Journal of Mass Emergencies and Disasters 6:72-76. Kaiser, C. and L. Helber. 1987. Tourism Planning and Development. Boston, Massachusetts: CBI. Kamer, Larry. 1997-1998. “Crisis Planning’s Most Important Element: The Drill.” Communication World 15 (December/January):27-30. Keating, Janis. 1997. “Continuity Plan Intentions Good, Implementation Lacking.” Contingency Planning & Management 2 (April):1,10-12. Keogh, Brian. 1990. “Public Participation in Community Tourism Planning.” Annals of Tourism Research 17:449-465. Keylin, Arleen and Gene Brown. 1976. Disasters: From the Pages of the New York Times. New York: Arno Press. Killian. Lewis M. 1952. “The Significance of Multi-Group Membership in Disaster.” American Journal of Sociology 57:309-314. Kreps, Gary A. 1980. “Research Needs and Policy Issues on Mass Media Disaster Reporting.” Pp. 35-74 in Disasters and the Mass Media: Proceedings of the Committee on Disasters Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 71
    • Selected Bibliography Instructor Guide and the Mass Media Workshop, February, 1979, edited by the Committee on Disasters and the Mass Media. Washington, D.C.: National Academy of Sciences. _______. 1990. “The Federal Emergency Management System in the United States: A Research Assessment.” International Journal of Mass Emergencies and Disasters 8:275-300. _______. 1991. “Organizing for Emergency Management.” Pp. 30-54 in Emergency Management: Principles and Practice for Local Government, edited by Thomas E. Drabek and Gerard J. Hoetmer. Washington, D.C.: International City Management Association. Kreps, Gary A. and Thomas E. Drabek. 1996. “Disasters Are Non-Routine Social Problems.” International Journal of Mass Emergencies and Disasters 14:129-153. Krimm, Richard W. 1997. “Barriers and Opportunitiers in Mitigation.” Pp. 15-20 in Twenty Years Later: What Have We Learned Since the Big Thompson Flood, edited by Eve Gruntfest. Boulder, Colorado: Natural Hazards Research and Applications Information Center, University of Colorado. _______. 1998. “Making Mitigation a Reality.” Australian Journal of Emergency Management 13 (Autumn):60-64. Lankford, Darrell M. 1998. “Working with the Media During a Crisis.” NCCEM Bulletin 15 (January):6-7. Lehrman, Celia K. 1986. “When Fact and Fantasy Collide: Crisis Management in the Travel Industry.” Public Relations Journal 42:24-28. Lerbinger, Otto. 1997. The Crisis Manager: Facing Risk and Responsibility. Mahwah, New Jersey: Lawrence Erlbaum Associates. Ligos, Melinda. 1998. “Crisis Control.” Successful Meetings 47:59-64. Lindell Michael K. (ed.). 1997. “Adoption and Implementation of Hazard Adjustments.” International Journal of Mass Emergencies and Disasters 15:325-453. Lindell, Michael K. and Ronald W. Perry. 1992. Behavioral Foundations of Community Emergency Planning. Washington, D.C.: Hemisphere Publishing Corporation. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 72
    • Selected Bibliography Instructor Guide Lopes, Rocky. 1992. “Public Perceptions of Disaster Preparedness Presentations Using Disaster Damage Images.” Working Paper #79. Boulder, Colorado: Natural Hazards Research and Applications Information Center, University of Colorado. Marinstein, Jeff. 1998. “Cross-departmental Cooperation and the Politics of Planning.” Contingency Planning & Management 3 (February):12-15. Marra, Francis J. 1998. “The Importance of Communication in Excellent Crisis Management.” The Australian Journal of Emergency Management 13 (Spring):6-8. McKay, Jennifer M. 1996. “Reflecting the Hazard or Restating Old Views: Newspapers and Bushfires in Australia.” International Journal of Mass Emergencies and Disasters 14:305-319. Meyer, Michael. 1994. “Girding for Disaster: The Lessons of the Vista Hotel Bombing.” Lodging Hospitality 50 (July):42-43. Mileti, Dennis S. 1980. “Human Adjustment to the Risk of Environmental Extremes.” Sociology and Social Research 64:327-347. _______. 1999. Disasters By Design: A Reassessment of Natural Hazards in the United States. Washington, D.C.: Joseph Henry Press. Mileti, D.S., J.D. Darlington, C. Fitzpatrick, and P.W. O’Brien. 1993. Communicating Earthquake Risk: Societal Response to Revised Probabilities in the Bay Area. Ft. Collins, Colorado: Hazards Assessment Laboratory and Department of Sociology, Colorado State University. Mileti, Dennis S. and Paul W. O’Brien. 1992. “Warnings During Disaster: Normalizing Communicated Risk.” Social Problems 39:40-57. Mileti, Dennis S. and John H. Sorensen. 1987. “Why People Take Precautions Against Natural Disasters.” Pp. 189-207 in Taking Care: Why People Take Precautions, edited by N. Weinstein. New York: Cambridge University Press. Mill, R. C. 1990. Tourism the International Business. Englewood Cliffs, New Jersey: Prentice Hall. Miller, Julie. 1997. “Crisis to Calm.” Hotel & Motel Management 211:26-30. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 73
    • Selected Bibliography Instructor Guide Milo, Katherine J. and Sharon L. Yoder. 1991. “Recovery from Natural Disaster: Travel Writers and Tourist Destinations.” Journal of Travel Research 30:36-39. Miora, Michael. 1997. “Three Days, One Goal.” Contingency Planning & Management 2 (September):30, 32-33. Moore, Pat. 1999. “When Physical Damage Occurs. . . . Important Damage/Site Assessment Issues.” King of Prussia, Pennsylvania: Strohl Systems. [Online]. Available: http://www.disaster-resource.com/aarticles/99p_82.htm. Moskovitz, Mike. 1999. “Managing the Media During a Crisis.” The American City & County 114:54-58. “Multiple Objective Management to Reduce Flood Losses.” [Online]. Available: http://sandbags.com/mom.html. Feb. 1, 1999. Murphy, Peter E. and Robin Bayley. 1989. “Tourism and Disaster Planning.” Geographical Review 79:36-46. Myatt, Paul B. 1998. “Data Backup Fundamentals.” Contingency Planning & Management 3 (March):12-18. National Transportation Safety Board. 1999a. “About the NTSB: History and Mission.” Washington, D.C.: National Transportation Safety Board. [Online]. Available: http://www.ntsb.gov/Abt_NTSB/history.htm. June 25, 1999. National Transportation Safety Board. 1999b. “Accidents and Accident Rates by NTSB Classification, 1982 through 1998, for U.S. Carriers Operating Under 14 CFR 121.” Washington, D.C.: National Transportation Safety Board. [Online]. Available: http://www.ntsb.gov/aviation/Table2.htm. June 25, 1999. National Transportation Safety Board. 1999c. “Board Meeting of June 10, 1997: Grounding of the Liberian Passenger Ship Star Princess on Poundstone Rock, Lynn Canal, Alaska, June 23, 1995.” Washington, D.C.: National Transportation Safety Board. [Online]. Available: http://www.ntsb.gov/Pressrel/970610-2.htm. June 25, 1999. National Transportation Safety Board. 1999d. “Reporting an Accident to the NTSB.” Washington, D.C.: National Transportation Safety Board. [Online]. Available: http://www.ntsb.gov/aviation/report.htm. June 25, 1999. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 74
    • Selected Bibliography Instructor Guide Neal, David M. 1994. “The Consequences of Excessive Unrequested Donations: The Case of Hurricane Andrew.” Disaster Management 6:23-28. Neal, David M. and Brenda D. Phillips. 1995. “Effective Emergency Management: Reconsidering the Bureaucratic Approach.” Disasters 19:317-337. Nelson, L.D. 1973. “Proximity to Emergency and Helping Behavior—Data From Lubbock- Tornado-Disaster.” Journal of Voluntary Action Research 2:194-199. Nolan, Judy. 1997. “Selling Employees on Business Continuity.” Contingency Planning & Management 2 (October):20-22. O’Rourke, Raymond J. 1993. “Disaster at Lockerbie.” Pages 253-262 in Crisis Response, edited by Jack A. Gottschalk. Detroit, Michigan: Visible Ink Press. Oshins, Michael and Jacqueline Sonnabend. 1998. “Sonesta International Hotels: Responding to a Crisis.” Cornell Hotel and Restaurant Administration Quarterly 39:38-45. Pacific Asia Travel Association. 1999. “The PATA Code for Environmentally Responsible Tourism.” Honolulu, Hawaii: Pacific Asia Travel Association. [Online]. Available: http:// www.papa.org/code.html. Feb. 1, 1999. Palm, Risa. 1995. Earthquake Insurance: A Longitudinal Study of California Homeowners. Boulder, Colorado: Westview Press. Palm, Risa and Michael E. Hodgson. 1993. “Natural Hazards in Puerto Rico.” Geographical Review 83:280-289. Peacock, Walter Gillis. 1997. “Cross-National and Comparative Disaster Research.” International Journal of Mass Emergencies and Disasters 15:117-133. Perry, Ronald W. and Michael K. Lindell. 1990. Living With Mount St. Helens. Pullman, Washington: Washington State University Press. _______. 1991. “The Effects of Ethnicity on Evacuation Decision-Making.” International Journal of Mass Emergencies and Disasters 9:47-68. Perry, Ronald W., Michael K. Lindell, and Marjorie R. Greene. 1981. Evacuation Planning in Emergency Management. Lexington, Massachusetts: D.C. Heath and Company. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 75
    • Selected Bibliography Instructor Guide Perrow. Charles. 1984. Normal Accidents: Living With High-Risk Technologies. New York: Basic Books, Inc. Petak, William J. and Arthur A. Atkisson. 1982. Natural Hazard Risk Assessment and Public Policy. New York: Springer-Verlag. Pijnenburg, Bert and Memmo. J. VanDuin. 1990. “The Zeebrugge Ferry Disaster: Elements of a Communication and Information Process Scenario.” Contemporary Crises 14:321-349. Pinsdorf, Marion K. 1991. “Crashes Bare Values Affecting Response Success.” Public Relations Journal 47 (July):31-32. _______. 1999. Communicating When Your Company is Under Siege: Surviving Public Crisis. 3rd ed. New York: Fordham University Press. Piotrowski, Chris, Terry Armstrong, and Harry Stopp. 1997. “Stress Factors in the Aftermath of Hurricanes Erin and Opal: Data from Small Business Owners.” Psychological Reports 80:1387-1391. Pottorff, Susan M. and David M. Neal. 1992. “Issues of Emergency Management in the Tourism Industry.” Pp. 116-118 in Council on Hotel, Restaurant and Institutional Education, 1992 Annual CHRIE Conference Proceedings. Orlando, Florida, July 29-August 1. _______. 1994. “Marketing Implications for Post-Disaster Tourism Destinations.” Journal of Travel and Tourism Marketing 3:115-122. Prentice, Richard. 1993. “Community-Driven Tourism Planning and Residents’ Perceptions.” Tourism Management 14:218-227. Quarantelli, E.L. 1960. “Images of Withdrawal Behavior in Disasters: Some Basic Misconceptions.” Social Problems 8:68-79. _______. 1964. “The Behavior of Panic Participants.” Pp. 69-81 in Panic Behavior, edited by D.P. Schultz. New York: Random House. _______. 1982. “Ten Research Derived Principles of Disaster Planning.” Disaster Management 2:23-25. _______. 1985. “Realities and Mythologies in Disaster Films.” Communications 11:31-44. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 76
    • Selected Bibliography Instructor Guide _______. 1984. Organizational Behavior in Disasters and Implications for Disaster Planning. Emmitsburg, Maryland: National Emergency Training Center, Federal Emergency Management Agency. _______. 1985. “Chemical Disaster Preparedness at the Local Community Level.” Journal of Hazardous Material 8:239-249. _______. 1988. “Disaster Crisis Management: A Summary of Research Findings.” Journal of Management Studies 25:373-385. _______. 1992. “The Case for a Generic Rather Than Agent Specific Agent Approach to Disasters.” Disaster Management 2:191-196. _______. 1993. “Converting Disaster Scholarship into Effective Disaster Planning and Managing: Possibilities and Limitations.” International Journal of Mass Emergencies and Disasters 11:15-39. _______. 1994. “Human and Group Behavior in the Emergency Period of Disasters: Now and in the Future.” Pp. 4-19 in Crises in a Complex Society: Easingwold Papers 7. Easingwold, York, England: Home Office Emergency Planning College. _______. 1998. What Is a Disaster?: Perspectives on the Question. New York: Routledge. Quarantelli, E.L. and Russell R. Dynes. 1972. “When Disaster Strikes (It Isn’t Much Like What You’ve Heard and Read About).” Psychology Today 5:66-70. Quarantelli, E.L., Clark Lawrence, Kathleen Tierney and Ted Johnson. 1979. “Initial Findings from a Study of Socio-Behavioral Preparations and Planning for Acute Chemical Hazard Disasters.” Journal of Hazardous Materials 3:79-90. Radding, Alan. 1999. “Disaster!” Computerworld 33 (May 31):70-73. Ray, Sally J. 1999. Strategic Communication in Crisis Management: Lessons from the Airline Industry. Westport, Connecticut: Quorum Books. Richardson, William. 1993. “Identifying the Cultural Causes of Disasters: An Analysis of the Hillsborough Football Stadium Disaster.” Journal of Contingencies and Crisis Management 1:27-35. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 77
    • Selected Bibliography Instructor Guide Rogers, George Oliver. 1987. “Public Recognition of Hazard.” Pp. 103-116 in Uncertainty in Risk Assessment, Risk Management, and Decision Making, edited by Vincent T. Covello, Lester B. Lave, Allan Moghiggi and V.R.R. Uppuluri. New York: Plenum Press. _______. 1994. “The Timing of Emergency Decisions By Community Officials During Chemical Accidents.” Journal of Hazardous Materials 37:353-373. _______. 1997. “Dynamic Risk Perception in Two Communities: Risk Events and Changes in Perceived Risk.” Journal of Environmental Planning and Management 40:59-79. Rogers, G.O. and J.H. Sorensen. 1991. “Adoption of Emergency Planning Practices for Chemical Hazards in the United States.” Journal of Hazardous Materials 27:3-26. Rogers, Ron. 1993. “Anatomy of a Crisis.” Pages 123-139 in Crisis Response, edited by Jack A. Gottschalk. Detroit, Michigan: Visible Ink Press. Rothstein, Philip Jan. 1996. “Pitching Preparedness.” Contingency Planning & Management 1 (March/April):21-24. Ruch, Carlton. 1984. “Human Response to Vertical Shelters: ‘An Experimental Note.’” International Journal of Mass Emergencies and Disasters 2:389-401. Ruch, Carlton, H. Crane Miller, Mark Haflich, Nelson M. Farber, Philip R. Berke, and Norris Stubbs. 1991. The Feasibility of Vertical Evacuation: Behavioral, Legal, Political, and Structural Considerations. Boulder, Colorado: Institute of Behavioral Science, University of Colorado. Ruchelman, Leonard. 1998. “The MGM Grand Hotel Fire.” Pp. 101-114 in Crisis Management: A Casebook, edited by Michael T. Charles and John Choon K. Kim. Springfield, Illinois: Charles C. Thomas, Publisher. Ryan, April. 1997. “Storage Solutions.” Contingency Planning & Management 2 (October):10-14. Sanchez, J.I., W.P. Korbin, and D.M. Viscarra. 1995. “Corporate Support in the Aftermath of a Natural Disaster: Effects on Employee Strains.” Academy of Management Journal 38:504-521. Scanlon, T. Joseph. 1981. “Coping With the Media: Police-Media Problems and Tactics in Hostage Takings and Terrorist Incidents.” Canadian Police College Journal 5:129-148. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 78
    • Selected Bibliography Instructor Guide _______. 1996. “Changing a Corporate Culture: Managing Risk on the London Underground.” International Journal of Mass Emergencies and Disasters 14:175-194. Scanlon, T. Joseph and Suzanne Alldred. 1982. “Media Coverage of Disasters: The Same Old Story.” Emergency Planning Digest 9:13-19. Scanlon, T. Joseph, Suzanne Alldred, Al Farrell, and Angela Prawzick. 1985. “Coping With the Media in Disasters: Some Predictable Problems.” Public Administration Review 45:123-133. Scanlon, Joseph and Richard T. Sylves. 1990. “Conflict and Coordination in Responding to Aviation Disaster: The San Diego and Gander Experiences Compared.” Pages 109-129 in Cities and Disaster: North American Studies in Emergency Management, edited by Richard T. Sylves and William L. Waugh, Jr. Springfield, Illinois: Charles C. Thomas, Publisher. Semer, Lance J. 1998. “Disaster Recovery Planning.” The Internal Auditor 55:40-47. Senior Executive Policy Center. 1984. Managing the Disaster Response—A Search for Theory. Emmitsburg, Maryland: Senior Executive Policy Center, National Emergency Training Center, Federal Emergency Management Agency. Sherry, John E.H. 1993. The Laws of Innkeeper—For Hotels, Motels, Restaurants, and Clubs. 3rd ed. Ithaca, New York: Cornell University Press. Sikich, Geary W. 1997. “Plan to Practice.” Contingency Planning & Management 2 (March):12-16. Simonelli, Michelle. 1999. “Before and After: Learning From Disasters.” Contingency Planning & Management 4 (March):22-25. Sönmez, Sevil F., Sheila J. Backman and Lawrence R. Allen. 1994. Managing Tourism Crises: A Guidebook. Clemson, South Carolina: Department of Parks, Recreation and Tourism Management, Clemson University. Sorensen, John H. 1991. “When Shall We Leave? Factors Affecting the Timing of Evacuation Departures.” International Journal of Mass Emergencies and Disasters 9:153-165. Sorensen, John H. and Dennis S. Mileti. 1987. “Decision-Making Uncertainties in Emergency Warning System Organizations.” International Journal of Mass Emergencies and Disasters 5:33-62. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 79
    • Selected Bibliography Instructor Guide _______. 1988. “Warning and Evacuation: Answering Some Basic Questions.” Industrial Crisis Quarterly 2:195-209. Sorensen, John H., Barbara M. Vogt, and Dennis S. Mileti. 1987. Evacuation: An Assessment of Planning and Research. Oak Ridge, Tennessee: Oak Ridge National Laboratory. Sowder, Barbara June (ed.). 1985. Disasters and Mental Health: Selected Contemporary Perspectives. Rockville, Maryland: National Institutes of Mental Health. State of Hawaii, Governor’s Economic Recovery Committee. 1993. Imua: Kauai Beyond Hurricane Iniki. A Report to the Governor by the Governor’s Economic Recovery Committee. Honolulu, Hawaii: Governor’s Office, State of Hawaii. Structural Engineers Association of Hawaii, Post Disaster Survey Team. 1992. “A Survey of Structural Damage Caused by Hurricane Iniki.” Honolulu, Hawaii: Structural Engineers Association of Hawaii. Tasmania State Emergency Service and Emergency Management Australia. (eds.). 1997. Port Arthur Seminar Papers. Mt. Macedon, Victoria, Australia: Emergency Management Australia. Taylor, A.J.W. 1989. Disasters and Disaster Stress. New York: AMS Press. Thompson, Vivian L. 1988 (original publication date: 1966). Hawaiian Myths of Earth, Sea, and Sky. Honolulu, Hawaii: University of Hawaii Press. Thornton, Ben F. 1996. “Workforce Relations in Troubled Times.” Contingency Planning & Management 1 (March/April):20. Thurow, Lester. 1998. “Asia: The Collapse and the Cure.” The New York Review of Books. (February 5) [Online]. Available: http://www.nybooks.com/nyrev/WWWfeatdisplay.cgi? 1998020522F [1998, Feb. 12]. Torrey, Harla. 1997. “Restoration Anticipation.” Contingency Planning & Management 2 (July/ August):21-22, 24-25. Travel Weekly. 1992. “Pre-Made TV Spot Dispels Rumors of Storm Damage,” September 17, p. 72. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 80
    • Selected Bibliography Instructor Guide U.S. Department of Commerce, National Oceanic and Atmospheric Administration. 1993. Natural Disaster Survey Report: Hurricane Iniki September 6-13, 1992. Washington, D.C.: U.S. Department of Commerce. U.S. State Department. 1999. Travel Warnings and Consular Information Sheets [Online]. Available: http://travel.state.gov/travel warnings.html [1999, Jan. 14]. VanGilson, Vanessa. 1999. “The State of Preparedness 1999.” Contingency Planning & Management 4 (Special Issue):13-16. Vaughn, Elaine and Brenda Nordenstam. 1991. “The Perception of Environmental Risks among Ethnically Diverse Groups.” Journal of Cross-Cultural Psychology 22:29-60. Vincent, Mark. 1997. “Crucial Care for Vital Records.” Contingency Planning & Management 2 (April):16-19. Vogt, Barbara Muller and John H. Sorensen. 1994. Communications and the Chemical Stockpile Emergency-Planning Program. Oak Ridge, Tennessee: Oak Ridge National Laboratory. Vouglas, Buffy. 1998a. “The Perfect Plan.” Contingency Planning & Management 3 (April):10-18. _______. 1998b. “Survey Results Reveal BCP Status.” Contingency Planning & Management 3 (April):19-23. _______. 1998c. “What Every CEO Should Know.” Contingency Planning & Management 3 (March): 10-11. _______. 1997. “Disaster-Proof Your Site.” Contingency Planning & Management 2 (June):12-13. Waters, S. R. 1996. Travel Industry World Yearbook: The Big Picture 1995-96. New York: Child & Waters Inc. Waugh, William L., Jr. 1990. Terrorism and Emergency Management: Policy and Administration. New York: Marcel Dekker, Inc. Waugh, William L., Jr. and Jane P. Sweeney. 1988. “International Law and the 1985 TWA Hijacking.” Pages 131-147 in Crisis Management: A Casebook, edited by Michael T. Charles and John Choon K. Kim. Springfield, Illinois: Charles C. Thomas, Publisher. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 81
    • Selected Bibliography Instructor Guide Wenger, Dennis E., Benigno Aguirre and Gabriela Vigo. 1994. “Evacuation Under Conditions of Uncertainty: The World Trade Center Evacuation of February 26, 1993.” A paper presented at the XIII World Congress of Sociology, International Sociological Association, Bielefeld, Germany, July. Wenger, Dennis E., James D. Dykes, Thomas D. Sebok, and Joan L. Neff. 1975. “It’s a Matter of Myths: An Empirical Examination of Individual Insight into Disaster Response.” Mass Emergencies 1:33-46. Wenger, Dennis E. and Barbara Friedman. 1986. “Local and National Media Coverage of Disaster: A Content Analysis of the Print Media’s Treatment of Disaster Myths.” International Journal of Mass Emergencies and Disasters 4:27-50. Wenger, Dennis E., Thomas F. James and Charles F. Faupel. 1980. Disaster Beliefs and Emergency Planning. Newark, Delaware: Disaster Research Project, University of Delaware. Wheatcroft, S. 1994. Aviation and Tourism Policies: Balancing the Benefits. New York: Routledge White, Gilbert F. and J. Eugene Haas. 1975. Assessment of Research on Natural Hazazrds. Cambridge, Massachusetts: MIT Press. Williams, Harry B. 1957. “Some Functions of Communication in Crisis Behavior.” Human Organization 16:15-19. Wimmer, Bruce. 1999. “Cool in a Crisis.” Asian Business 35 (February):17-19. Woods, Keaton S. 1991. “When the Tanks Rolled Into Town: A GM’s Experience in Kuwait.” Cornell Hotel and Restaurant Administration Quarterly 32:16-25. World Tourism Organization. 1994. National and Regional Tourism Planning: Methodology and Case Studies. London, United Kingdom: Routledge. World Tourism Organization. 1995. Concepts, Definitions and Classifications for Tourism Statistics. Madrid, Spain: World Tourism Organization. World Tourism Organization. 1995. Global Tourism Forecasts to the Year 2000 and Beyond: the World (Vol. 1). Madrid, Spain: World Tourism Organization. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 82
    • Selected Bibliography Instructor Guide World Tourism Organization. 1996. Compendium of Tourism Statistics 1990-1995. Madrid, Spain: World Tourism Organization. World Tourism Organization. 1996. International Tourism Overview 1996. Madrid, Spain: World Tourism Organization.. World Tourism Organization. 1997. Tourism: 2020 Vision: Influences, Directional Flows and Key Trends. Executive Summary. Madrid, Spain: World Tourism Organization. World Tourism Organization. 1998. Tourism Market Trends: Americas 1988-1997. Madrid, Spain: World Tourism Organization. World Tourism Organization and World Meteorological Organization. 1998. Handbook on Natural Disaster Reduction in Tourist Areas. Madrid, Spain: World Tourism Organization. World Travel & Tourism Council. 1997. Travel & Tourism and Hawaii’s Economy. London, United Kingdom: World Travel & Tourism Council. WTO News. 1997. “African Nations Take Steps to Improve Tourist Safety.” 3 (July-August):6. _______. 1997. “European Seminar: Calls for Safety Measures.” 4 (October):7. Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management 83