MANUSCRIPT TEMPLATE
Upcoming SlideShare
Loading in...5
×

Like this? Share it with your network

Share
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
778
On Slideshare
778
From Embeds
0
Number of Embeds
0

Actions

Shares
Downloads
3
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. International Scientific Conference on “Challenges for Higher Education: The case of Travel, Tourism, Transportation and Hospitality Studies” (ISCCHE 2008) - Beirut (Lebanon), March 1-2, 2008 TOURISM LMD LICENSE & MASTER PROGRAMS DESIGN PROF. HUSSEIN CHIBLE Head of Tourism & Travel Department Faculty of Tourism and Hospitality Management, Lebanese University Bir Hassan - Beirut –Lebanon Phone: 00961-03-005923 // 00961-01-544427 E-mail: hchible@ul.edu.lb ABSTRACT In this paper, we present the method used in our department to develop the license program and the master program of the new system LMD, which will be applied in all faculties of the Lebanese University. The courses of license and master degrees are discussed. An example of course design is presented in details. Other related important aspects are also presented. KEY WORDS: LMD system, License Degree, Master Degree, Higher Education Program. 1 Introduction We have taken the approval and permission of the general scientific committee of LMD in Lebanese university in October 2007 to apply and begin the proposed LMD system in our faculty. We have initiated applying these programs in the current academic year 2007-2008. We have begun the first and the second semesters in the current year. Then we will apply the other semesters in the following two years. The courses on the old system can be transferred to credits on the new system by applying the appropriate proposed transfer system of courses. We will treat in this paper the following: • The elements used for course design and course description. We will work on license program and master program. Course description & syllabus are explained in details in [1][2][3][4]. The classification of each course, if it is obligatory or option or free. • The transfer system of courses between the old system & the new LMD system will be explained. • The design of the computer courses is taken as an example of three related courses: Computer (1), Computer (2) and Computer (3). • The tourism survey technique course, which is a new course introduced to the new LMD system. This is an example of new course based on a practical work in Lebanon. This paper is organized as follows: in section 2 the course description or syllabus contents is discussed in details, in section 3 and section 4 the License Program and Master Program are presented, in section 5 the Old License System & LMD License System are compared, in section 6 Computer Courses Designs is shown, in section 7 Tourism Survey Technique New Course is briefly explained, conclusions are written in section 8. 2 Course Description The curriculum for the License degree in Tourism & Travel has been designed according to the contemporary approach of the course design and conforming to the ECTS guidelines. This section will explain in details all points of course description. Each course must contain the following points (Read [1][2][3][4] for more details): a) Course Information I. The Code includes the subject code and the course code. Example, the Computer (1) course has the following code INFO L1102: INFO is the subject code and stands for INFOrmatique “it is a four characters code for course subject”; L1102 is the course code - L stands for course in License degree, M for Master degree, D for Doctorate degree, 1 stands for first semester “2 for second semester, and so on up to sixth semesters for the License degree and up to fourth semesters for the Master degree”, 100 stands for the course number. II. The Title must be written as brief title in English, French and Arabic languages and long title in 1
  • 2. International Scientific Conference on “Challenges for Higher Education: The case of Travel, Tourism, Transportation and Hospitality Studies” (ISCCHE 2008) - Beirut (Lebanon), March 1-2, 2008 English language. Example, the Computer (1) course. • Full Course Title (English): Computer (1): brief of Windows, Word and PowerPoint – Excel in details. • Brief Course Title (English): Computer (1) • Brief Course Title (Arabic): ١)‫)معلوماتية‬ • Brief Course Title (French): Informatique (1). III. Course’s credits and hours: 2-3-4-5-6. Each credit equals normally to 20 hours, which are divided into hours with teacher and hours for student without teacher “student effort”. The hours with teacher of each credit can be divided into two types of hours: Lecture Hours and Guided Work Hours. The Lecture Hours in each credit are 10 hours and therefore the hours without teacher are 10 hours. The Guided Work Hours in each credit are 15 hours and therefore the hours without teacher are 5 hours. Example, the computer (1) course is a 4 credits course and it is divided into 2 credits Lecture Hours (20 hours) and 2 credits Guided Work Hours (30 hours). Subsequently, the computer (1) course has 50 hours with teacher and 30 hours without teacher or student effort. b) Department Choose the appropriate department. Example, choose Tourism & Travel department. c) Prerequisite Course Courses to be taken prior to this course. d) Co-requisite Course Courses that must be taken at the same time or prior to this course. e) Objectives Brief description of the course will be written. It must include the main objective and the goal of the course. f) Learning Objectives List the outcomes that the student can do after taking this course. g) Contents or Syllabus All chapters’ titles and subtitles must be mentioned in details. Also, the distribution of these chapters on all lectures must be programmed. h) References & Internet Addresses All books, journals, proceedings conferences, and internet sites related to this course or the student can read to improve his knowledge must be listed in this section. i) Evaluation and Grading System The maximum grade of each course is 100. It is divided into 40% for Continuous Evaluation and 60% for Final Exam. Continuous evaluation can be: i) one or two projects (10% each one); ii) one or two quizzes (10% each one), iii) the presence and the participation of the student during the lectures (10%). j) Notes Offer advising and other important information about the course. It also describes the various ways a course can be taken. 3 License Program The License program has been designed and developed in the last two years, and we have taken the agreement from the LMD central committee of the Lebanese University. All professors in the department of tourism and travel have been participated in the development of the related courses. We have taken help from many facilities’ programs. Table 1 shows all courses of the LMD License program: it shows the subject, course number, full course title, course credits, and classification (OB = Obligatory Course & CH = Elective Course & LB = Free Course). Course Description & Syllabus of course are explained in details in [1][2]. The graduated student must have and success 180 credits (140 obligatory credits, 34 optional credits from 80 available credits and 6 credits as free course). Total offered credits in License degree are 220 credits. Table 1: LMD License of Tourism & Travel Program. Course Subject Course Title Credits Classification Number TOUR L1100 Introduction to the Tourism industry 2 OB LANG L1101 Foreign Language For Specific Purpose (1) 4 OB INFO L1102 Computer (1) 4 OB HIST L1103 Lebanon History 4 OB COMP L1104 Principles of Accounting 4 OB TOUR L1105 World Travel Geography 4 OB 2
  • 3. International Scientific Conference on “Challenges for Higher Education: The case of Travel, Tourism, Transportation and Hospitality Studies” (ISCCHE 2008) - Beirut (Lebanon), March 1-2, 2008 ECON L1106 Introduction to Economics 4 OB TOUR L1107 Organizations and Legislations in Tourism 4 OB TOUR L2100 Lebanon Tourism Destinations 4 OB TOUR L2101 Eco Tourism and nature based travel 2 OB TOUR L2102 Air freight 4 OB TOUR L2103 Travel Agencies & Tour Operators 4 OB TOUR L2104 Tourism Computer reservation system (1) 4 OB TOUR L2105 Human resources Management 4 CH TOUR L2106 Internship (1) 4 OB LANG L2107 Second Foreign Language For Specific Purpose (English/French) (1) 4 CH LANG L2108 Third Foreign Language For Specific Purpose(Spanish/Germany/Italian) (1) 4 CH LANG L3100 Foreign Language For Specific Purpose (2) 4 OB COMP L3101 Accouting for tourism 4 OB GEOG L3102 Tansportation Geography 4 OB TOUR L3103 International Tourism 4 OB TOUR L3104 Civilizations & Tourism 4 OB TOUR L3105 Tourism Maps 2 CH LANG L3106 Techniques de l'écriture professionnelle et de la Recherche (Français/Anglais) 4 CH STAT L3107 Introduction aux statistiques du Tourisme 4 CH INFO L3108 Multimedia & Graphic Design 4 CH TOUR L3109 Food in tourism 2 CH ECON L4100 Economics for tourism 2 OB INFO L4101 Computer (2) 4 OB TOUR L4102 Land freight 4 OB MARK L4103 Tourism Marketing (1) 4 OB TOUR L4104 Tourism Planning 4 OB TOUR L4105 Internship (2) 4 OB TOUR L4106 International & Arabic Tourism Destinations 4 CH LANG L4107 Second Foreign Language For Specific Purpose (English/French) (2) 4 CH LANG L4108 Third Foreign Language For Specific Purpose(Spanish/Germany/Italian) (2) 4 CH TOUR L4109 Airline Management 2 CH HIST L4110 History of Contemporary art 2 CH LANG L5100 Foreign Language For Specific Purpose (3) 4 OB INFO L5101 Computer (3) 4 OB TOUR L5102 Tourism Development 4 OB TOUR L5103 Risk &Crisis Management 4 OB TOUR L5104 Tourism Computer reservation system (2) 4 OB TOUR L5105 Sea freight 4 OB TOUR L5106 Tourism Anthropology & Sociology 4 CH TOUR L5107 Airport Management 2 CH TOUR L5108 Tourism Survey Techniques 2 CH REPU L5109 Public Relation 4 CH Free Course “Cours Libre” LB TOUR L6100 The Management of Attractions 4 OB TOUR L6101 Sports & Event Management 4 OB MARK L6102 Tourism Marketing (2) 4 OB TOUR L6103 Internship (3) 4 OB TOUR L6104 Sustainable Tourism 4 CH TOUR L6105 Electronic Tourism and Logistic 4 CH TOUR L6106 Consumer Behaviour in tourism 2 CH LANG L6107 Second Foreign Language For Specific Purpose (English/French) (3) 4 CH LANG L6108 Third Foreign Language For Specific Purpose(Spanish/Germany/Italian) (3) 4 CH TOUR L6109 Business tourism 2 CH TOUR L6110 Domestic & Regional Tourism 4 CH TOUR L6111 Tourism Research 6 OB Free Course “Cours Libre” LB 4 Master Program The Master program has been designed and developed in the last two years by working in Tempus Project (Tempus-Phare Joint European Project CD-JEP-31084-2003), and we have taken the agreement from the LMD central committee of the Lebanese University. This program has been developed for both departments “tourism and travel and tourism guidance”, since, all professors of both departments have been participated in the development of the related courses. We have taken help from many facilities’ programs. Table 2 shows all courses of the LMD Master of Tourism Program: it shows the subject, course number, full course title, course credits, and classification (OB = Obligatory Course & CH = Elective Course & LB = Free Course). Course Description & Syllabus of course are explained in details in [3][4]. The graduated student must have and success 120 credits (90 obligatory credits and 30 optional credits from 70 available credits). Total offered credits in License degree are 160 credits. 3
  • 4. International Scientific Conference on “Challenges for Higher Education: The case of Travel, Tourism, Transportation and Hospitality Studies” (ISCCHE 2008) - Beirut (Lebanon), March 1-2, 2008 Table 2: LMD Master of Tourism Program. Course Subject Course Title Credits Classification Number MARK M1100 Consumer Behavior in the Tourism & Hospitality Industry 5 OB DROI M1101 Legal Aspects for tourism, hospitality & Guiding 5 OB TOUR M1102 Strategic Management in tourism & Hospitality 5 OB MARK M1103 Tourism and Hospitality Marketing Strategy 5 OB STAT M1104 Quantitative Methods for Managers 5 OB TOUR M1105 Service Quality & Total Quality Management 5 OB INFO M2100 E-Business for Tourism & Hospitality 5 OB TOUR M2101 Human Resources management for tourism & hospitality enterprises 5 OB Economics for Managers & Financial decision Making for tourism & COMP M2102 5 OB hospitality METH M2103 Research Methodology 5 OB Contemporary TOUR M2104 5 OB issues and trends in tourism management TOUR M2105 Graduate Tourism Internship 5 OB TOUR M3100 Implementation & Management of Tourism Projects 5 OB INFO M3101 Tourism Information Systems 5 OB TOUR M3102 Tourism Planning & Development 5 CH TOUR M3103 Feasibility Study for Tourism 5 CH TOUR M3104 Advanced Event Management 5 CH TOUR M3105 Eco Tourism and Alternative Tourism 5 CH GUID M3106 Heritage: Tourism & Culture 5 CH GUID M3107 History of Arts And Archeology 5 CH GUID M3108 Site Management: Museums & Monuments 5 CH GUID M3109 Travel & Tourism Sociology 5 CH FINA M4100 Risk Management & Audit 5 CH TOUR M4101 Management & Development Of Sustainable Tourism 5 CH TOUR M4102 Travel and Tourism Crisis Management 5 CH TOUR M4103 Travel & Tourism Transportation 5 CH GUID M4104 Protected Area Management 5 CH GUID M4105 Tour Guidance 5 CH M4106 Final Thesis 20 OB 5 Compare Between the Old License System & LMD License System (Transfer Credits) This section explains the comparison between the old License system “four year system” and the LMD License system “six semesters”. Then it will be used to transfer courses between the two systems. For more details, read [5]. The first year courses on the old system will be equivalent to 42 credits on the LMD system and it will remain 138 credits. The equivalent or transferred courses (42 credits) are shown in the next table, while the courses to be done (138 credits) must be taken from Table1. Afterward, the students passed the first year or failed in the second year on the old system and want to study on the new system; they have been considered taken the courses in the next table: COURSE CODE CREDITS TOUR L1100 2 LANG L1101 4 INFO L1102 4 TOUR L1105 4 ECON L1106 4 TOUR L2100 4 TOUR L2103 4 TOUR L2104 4 TOUR L2106 4 LANG L2107 4 STAT L3107 4 Total 42 The courses of the first year and the second year on the old system will be equivalent to 92 credits on the LMD system and it will remain 88 credits. The equivalent or transferred courses (92 credits=42+50) are shown in the 4
  • 5. International Scientific Conference on “Challenges for Higher Education: The case of Travel, Tourism, Transportation and Hospitality Studies” (ISCCHE 2008) - Beirut (Lebanon), March 1-2, 2008 above table and in the next table, while the courses to be done (88 credits) must be taken from Table1. After that, the students passed the second year or failed in the third year on the old system and want to study on the new system; they have been considered taken the courses in the above table and the following table: COURSE CODE CREDITS HIST L1103 4 COMP L1104 4 TOUR L2102 4 TOUR L2105 4 LANG L3100 4 GEOG L3102 4 TOUR L3103 4 INFO L4101 4 TOUR L4104 4 TOUR L4105 4 LANG L4107 4 TOUR L5106 4 TOUR L6106 2 Total 50 The courses of first year, the second year and third year on the old system will be equivalent to 142 credits on the LMD system and it will remain 38 credits. The equivalent or transferred courses (142 credits =42+50+50) are shown in the above two tables and in the next table, while the courses to be done (38 credits) must be taken from Table1. Next, the students passed the third year or failed in the fourth year on the old system and want to study on the new system; they have been considered taken the courses in the above two tables and the following table: COURSE CODE CREDITS TOUR L1107 4 LANG L2108 4 COMP L3101 4 TOUR L3104 4 ECON L4100 2 TOUR L4102 4 MARK L4103 4 LANG L5100 4 INFO L5101 4 TOUR L5104 4 TOUR L6101 4 LANG L6107 4 TOUR L6103 4 Total 50 The courses of the four years of the old system will be equivalent to 180 credits on the LMD system and it will not remain any credits. The equivalent or transferred courses (180 credits =42+50+50+38) are shown in the above three tables and in the following table: COURSE CODE CREDITS TOUR L4106 4 LANG L4108 4 TOUR L5102 4 TOUR L5103 4 TOUR L5105 4 TOUR L6100 4 MARK L6102 4 LANG L6108 4 TOUR L6111 6 Total 38 In addition, the new system LMD has offered new optional courses as shown in the following table: COURSE CODE CREDITS TOUR L2101 2 TOUR L3105 2 LANG L3106 4 INFO L3108 4 TOUR L3109 2 TOUR L4109 2 5
  • 6. International Scientific Conference on “Challenges for Higher Education: The case of Travel, Tourism, Transportation and Hospitality Studies” (ISCCHE 2008) - Beirut (Lebanon), March 1-2, 2008 HIST L4110 2 TOUR L5107 2 TOUR L5108 2 REPU L5109 4 TOUR L6104 4 TOUR L6105 4 TOUR L6109 2 TOUR L6110 4 Free Courses 6 Total 46 6 Computer Courses Designs In this section, we present the design of computer course, which is an obligatory course, where the student can improve its capabilities and knowledge to solve a real problem by using the computer in the sector of tourism. The following references [6-45] have been used to develop and design the courses. We have designed three computer courses with 4 credits each one, in all departments of the Faculty of Tourism and Hospitality: INFO L1102 Computer (1), INFO L4101 Computer (2), INFO L5101 Computer (3). An optional course with 4 credits about the INFO L3108 Multimedia and Graphic Design is also available. The Objectives of the Computer (1): • Brief lessons on Computer Basics: Introduction To Computers Hardware & Software - Windows Operating System – Small Applications - Introduction to Office Applications - Office Tools. • Brief lessons on Word-processing Program • Brief lessons on Presentation Program • Detailed lessons on spreadsheet Program • General Project on creating and designing spreadsheet program for Tourism Applications (e.g. Accounting & statistics of travel agency, airlines, Cargo Company, etc…) The Objectives of the Computer (2): • Brief lessons on networking LAN, WAN and Internet. • Brief lessons on Internet Explorer & Netscape Navigation Programs: Search engine, Searching methods, downloading. • Brief lessons on Outlook Express. • Brief lessons on designing WebPages by office applications. • Detailed lessons on designing website by FrontPage • Detailed lessons on designing website by working with XTHML • General Project by using XHTML & FrontPage to design Hospitality Real Websites (E-Business & E- Marketing). The Objectives of the Computer (3): • Brief lessons on Database by Tables in Word processing application. • Brief lessons on Database by Tables in spreadsheet application. • Brief lessons on Database by using spreadsheet & Word processing Together. • Detailed lessons on Database by using Access. • Detailed lessons on Related Tables & Queries. • Detailed lessons on designing database program. • General Project on design Database for Tourism & Hospitality Real Applications. The Objectives of the optional course “Multimedia and Graphic Design”: • Brief lessons on Publisher Application • Brief lessons on Corel Photo Paint. • Detailed lessons on Working with Photoshop/Corel Draw • Detailed lessons on designing multimedia CD builder • General Project by using CD builder & Photoshop/Corel Draw to design Hospitality Real Multimedia Compact Disk CD. 7 Tourism Survey Technique New LMD Course This course “TOURISM SURVEY TECHNIQUES” is a new course. It is proposed and designed after some real and practical work done in our Faculty in the years 2002, 2004, 2005 [46-48]. This course “TOURISM SURVEY TECHNIQUES” is divided into two parts: the technical part and the electronic part. The electronic part describes & analyses the methods to design and create CD about tourism survey and how to publish this sites and regions [49]. The technical is related to survey new tourism sites and regions [50]. This course has been developed in the computer lab of our faculty. Many programs have been used and can be used for CD design: Multimedia Builder Program - Microsoft FrontPage - Microsoft Word - Microsoft Access - Adobe 6
  • 7. International Scientific Conference on “Challenges for Higher Education: The case of Travel, Tourism, Transportation and Hospitality Studies” (ISCCHE 2008) - Beirut (Lebanon), March 1-2, 2008 Photoshop - Nero Express. To success this course, the student must do a practical project and final written exam. The students will be divided into group and each group takes a region to survey it. In this course the professors explain to students these innovative methods and how they can apply them. For more details see [49] [50]. 8 Conclusion The general scientific committee of LMD in Lebanese university has been approved in October 2007 the proposed LMD system “License Program and Master Program” in our faculty. We have initiated applying these curriculums in the current academic year 2007-2008. We completed and finished the course description or syllabus of all courses. A proposed transfer system will be applied for all courses on the old license system to transfer them to the new license system. The future work will be based on the testing of the proposed LMD license and master curriculum. References 1. H. Chiblè, Courses Description in LMD System Tourism & Travel Department License Degree. Technical Report, Faculty of Tourism & Hospitality, Lebanese University, BEIRUT, Lebanon, 30 APRILE 2007. 2. H. Chiblè, Brief Courses Description in LMD System Tourism & Travel Department License Degree. Technical Report, Faculty of Tourism & Hospitality, Lebanese University, BEIRUT, Lebanon, 29 OCTOBER 2007. 3. H. Chiblè and A. Hojeij, Curriculum and Syllabus for Master of Tourism Degree “Tempus Meda 31084-2003 Joint European Project”. Technical Report, Faculty of Tourism & Hospitality, Lebanese University, BEIRUT, Lebanon, 1 JULY 2007. 4. H. Chiblè and A. Hojeij, Brief Course Description for Master of Tourism Degree “Tempus Meda 31084-2003 Joint European Project”. Technical Report, Faculty of Tourism & Hospitality, Lebanese University, BEIRUT, Lebanon, 1 JULY 2007. 5. Comparison between the old License System and the LMD License system, Department of Tourism & Travel Meeting 5 February 2008 - Faculty of Tourism & Hospitality - Lebanese University, February 2008. 6. H. Chiblè, Computer Courses Description in LMD System License Degree in All Departments. Technical Report, Faculty of Tourism & Hospitality, Lebanese University, BEIRUT, Lebanon, 30 APRILE 2007. 7. H. Chiblè, Learn Using The Computer: Introduction to computers, DOS, Windows95. First Edition, Faculty of Tourism and Hospitality Management, Lebanese University, Beirut, Lebanon, 1999. 8. H. Chiblè, Learn Using The Computer: Introduction to computers, Windows 2000 Professional, Free & Small Programs. Second Edition, Faculty of Tourism and Hospitality Management, Lebanese University, Beirut, Lebanon, 2001. 9. H. Chiblè, Learn Using The Office: Word/Excel/PowerPoint. First Edition, Faculty of Tourism and Hospitality Management, Lebanese University, Beirut, Lebanon, 2003. 10. Robert Williams, The ultimate windows 2000 system administrators guide, Massachusetts,2000 11. Eric Cone, Planning for windows 2000, Indianapolis, New Riders,1999 12. Charles Rubin, Running Microsoft Word 2000, NY,Microsoft,1999 13. Deborah Graig, How to use Microsoft excel 97 for windows, California,1996 14. Trudi Reisner, Microsoft Excel 2000 in 24 hours, New York, Sams publishing,1999 15. John Walkeirbach, Microsoft excel 2000 bible, N.Y,IDG Books,2000 16. Dong Lowe, PowerPoint 2000 for windows for dummies, NY,IDG Books,2000 17. Stephen L. Nelson, Office XP: the complete reference, McGraw Hill,2001 18. Judd Robbins, Mastering DOS 6.2, San Francisco,sybex,1994 19. PHIL Cornes, The Linux AZ, N.Y, Prentice Hall,1997 20. Doug Lowe, Internet explorer 4 for windows for dummies, Chicago,IDG Books,1997 21. Gene Weisskopf, Microsoft FrontPage 2000: no experience required, London,Sybex,1999 22. Stephen E.Mack, HTML 4.0: no experience required, San Francisco,Sybex,1997 23. Sandra E.EDDY,XHTML in plain English, N.Y,M&T Books,2000 24. Paul Wilton, Beginning JavaScript, NewYork,cop.2004 25. Herbert Schildt, JAVA 2: the complete reference, Osborne, McGraw Hill,2001 26. Chris Bates, Web programming: building internet applications, New York, Wiley,cop.2006 27. Rasmus Lerdorf, Programming PHP, Sebastpool,Oreilly,2002 28. J.Graig Cleaveland, Programs generators with Java and XML, N.J,PRENTICE Hall,2001 29. Evangelos PETROUTSOS, Mastering visual basic 6, Paris, Sybex, cop.1998 30. Peter O connor, Using computer in hospitality, Thomson,2004 31. Virginia Anderson, Access 2000: the complete reference, Mcgrawhill,1999 32. Celeste Robinson, Mastering Access 2002, London, Sybex,cop.2001 33. Steve Ramaniello, Mastering Photoshop 6, London, Sybex,cop.2001 34. Rick Altman, Mastering Coreldraw9, Paris,Sybex,1999 7
  • 8. International Scientific Conference on “Challenges for Higher Education: The case of Travel, Tourism, Transportation and Hospitality Studies” (ISCCHE 2008) - Beirut (Lebanon), March 1-2, 2008 35. Michael Beall, AutoCAD 14 fundamentals, New York, New RIDERS PUBLISHING,1997 36. Mordy GOLDING, SAMS teach yourself Adobe illustrator 9 in 24 hours, NY,2000 37. http://factt.utsa.edu 38. http://www.columbia.edu 39. http://www.free-ed.net 40. http://www.microsoft.com 41. http://is.rice.edu 42. http://www.itlibrary.com 43. http://www.instoflearning.com 44. http://www.cfs.purdue.edu 45. http://www.customguide.com 46. H. Chiblè, H. Jouni, M.M. Hassani and Ali Khreis," CD Design of Tourism Survey of Chouf Alaa Region" , Faculty of Tourism & Hospitality Management – Lebanese University & Ministry of the refugees – Lebanon, 2002. 47. H. Chiblè, “Computer Analysis & Results Report On “Survey Of Tourists’ Expenses In Lebanon Project”, Faculty of Tourism & Hospitality Management – Lebanese University & Ministry of Tourism – Lebanon, October 13, 2004. 48. H. Chiblè, "CD Design of Tourism Survey of Iklim alKharoub Region" , Faculty of Tourism & Hospitality Management – Lebanese University & Ministry of the refugees – Lebanon, July 2005. 49. H. Chiblè, J. Fadlallah, A. Hojeij. CD DESIGN & CREATION OF TOURISM SURVEY, Abstracts of Jordan's First International Conference in Hospitality and Tourism Conference Tilted: "Towards a Better Higher Education in Hospitality and Tourism" (JAU 2007), Jordan Applied University college of Hospitality and Tourism, Amman, Jordan, 28th – 30th October, 2007, pp. 22-23. The Full paper is published in the related CD. 50. H. Chiblè, J. Fadlallah, A. Hojeij. Tour Techniques to Recognize Most Distinguished Locations in Lebanon, Abstracts of Jordan's First International Conference in Hospitality and Tourism Conference Tilted: "Towards a Better Higher Education in Hospitality and Tourism" (JAU 2007), Jordan Applied University college of Hospitality and Tourism, Amman, Jordan, 28th – 30th October, 2007, pp. 22-23. The Full paper is published in the related CD. 8