Improved Crisis Management with communication - Ahti Luukkonen

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Improved Crisis Management with communication - Ahti Luukkonen

  1. 1. Improve Crisis Management with communication Ahti Luukkonen Area Manager ENVIRONICS OY © EADS 2008 – All rights reserved
  2. 2. Improving Preparedness and Disaster Recovery with wireless digital communications page 2 - Crisis Management SSitNR Sigtuna 19032009/OAr © EADS 2008 – All rights reserved
  3. 3. Typical TETRA network topology TETRA exchanges Technical Base stations network management Dispatching and operational TETRA network management Connectivity and applications Users page 3 - Crisis Management SSitNR Sigtuna 19032009/OAr © EADS 2008 – All rights reserved
  4. 4. Mission critical users • Public safety agencies securing people’s daily life – Police and crime prevention – Fire and rescue – Ambulance service – Defence forces and border authorities • Companies and agencies who are important to ensure continuity of the public services and critical infrastructure of the society – Interoperability is the key to efficient operations page 4 - Crisis Management SSitNR Sigtuna 19032009/OAr © EADS 2008 – All rights reserved
  5. 5. Requirements for mission critical communication • Security to prevent eavesdropping • Interoperability between authorities • Shared multi-agency use with VPNs • Scalability: citywide, province wide, nationwide • Optimised total cost of ownership (TCO) • Integration with emergency response centers (ERC) • Resilient, always available communication • Enhanced data services for improved situation awareness page 5 - Crisis Management SSitNR Sigtuna 19032009/OAr © EADS 2008 – All rights reserved
  6. 6. TETRA - Purpose built technology for mission critical communication • Specialized group communication • Group communication (one-to-many communication) • High availability • Push-to-talk, instant call connection in • Redundancy less than 0.5 s • Pre-emptive priorities • Queueing of resources • Direct Mode Operation • Uncompromising security (DMO) • Authentication • Base station fallback • Air interface encryption • end-to-end encryption • Disabling of stolen radios • Advanced data services • Status- and text messaging and IP packet data • High speed data page 6 - Crisis Management SSitNR Sigtuna 19032009/OAr © EADS 2008 – All rights reserved
  7. 7. Why not GSM, CDMA? Why not WIMAX? • Commercial services (GSM/CDMA) collapse under heavy load: – Several examples: Helsinki shopping mall bombing, London Metro bombing, Madrid bombing – not designed for always-available mission critical service – prone to hacking and eavesdropping • WIMAX is a data service: – no voice services (Skype is not for mission critical users) – even less PMR voice services (instant push-to-talk communication, security, free mobility) • WIMAX is a complementary data service and as such also part of our solution, complementing TETRA high speed data service page 7 - Crisis Management SSitNR Sigtuna 19032009/OAr © EADS 2008 – All rights reserved
  8. 8. Mission critical data complements voice © EADS 2008 – All rights reserved
  9. 9. Improved situation awareness with mission critical data Field Instant Advanced On-line command high-resolution location- database applications image transfer based access applications Rapid Situation information Operation Improved awareness sharing efficiency security page 9 - Crisis Management SSitNR Sigtuna 19032009/OAr © EADS 2008 – All rights reserved
  10. 10. Separated technical and operational management In each organisation manage their own virtual private networks, no visibility into other VPNs VPN VPN VPN Fire & Rescue Virtual Defence Police Private Networks Command and control and radio dispatching Command and control DWS and radio dispatching DWS Command and control DWS and radio dispatching Operator operates the physical radio network, no visibility into VPNs Physical radio network DXT DXT DXT page 10 - Crisis Management SSitNR Sigtuna 19032009/OAr © EADS 2008 – All rights reserved
  11. 11. Seamless integration of TETRA with Emergency Response Centres further improves incident preparedness • TETRA forms the robust and secure mission critical communication backbone for all authorities • ERCs provide centralized call taking, alarming and dispatching of field units • Dispatchers assist during the incident by providing supportive data services and coordination • Field communication using TETRA in own VPNs and using co-operation talk groups page 11 - Crisis Management SSitNR Sigtuna 19032009/OAr © EADS 2008 – All rights reserved
  12. 12. New challenges • Unexpected temporary needs for safe and secure communication. • Temporary, but for a fixed time, need for big events or other agreed operations on a fixed geographical area. Digital PMR products can close this gap page 12 - Crisis Management SSitNR Sigtuna 19032009/OAr © EADS 2008 – All rights reserved
  13. 13. Defence using VIRVE and TETRA services for crisis management • VIRVE/TETRA use in Finland – For co-operation between security authorities – To make defence force operations more efficient • TETRA use in international operations – MNB(C) management system in Kosovo – Management of the Nordic Brigade page 13 - Crisis Management SSitNR Sigtuna 19032009/OAr © EADS 2008 – All rights reserved
  14. 14. TETRA in use by Defense Forces in Finland • VIRVE is used for co-operation with other security authorities • TETRA is one wireless channel in connection and communication networks • VIRVE services can be used in crisis situations for material logistics, protecting of targets and to support the management • Under normal conditions the services make operations more efficient • TETRA is used as core in the communication networks for multi-national crisis management troops page 14 - Crisis Management SSitNR Sigtuna 19032009/OAr © EADS 2008 – All rights reserved
  15. 15. Comments from users and the operator in Kosovo • Users – Users are happy with the service and the terminal size – Because of good coverage and encryption possibilities the security of the troops has increased – Short data service is used for status and text messages – Data applications • System operator – Successful implementation in containers – Because of unsecured transmissions some brakes may occur – Some sporadic disturbance in the frequency area has been detected – Easy to manage. Also mobile dispatching. page 15 - Crisis Management SSitNR Sigtuna 19032009/OAr © EADS 2008 – All rights reserved
  16. 16. THANK YOU ANY QUESTION ? page 16 - Crisis Management SSitNR Sigtuna 19032009/OAr © EADS 2008 – All rights reserved

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