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  • 1. METROPOLITAN COMMUNICTY COLLEGE COURSE OUTLINE COURSE TITLE: CRISIS COUNSELING COURSE PREFIX AND NO. HMSV 2450 LEC 3.0 LAB 0 CREDIT HOURS 3.0 COURSE DESCRIPTION: The focus of this course is twofold: to explore theories about crisis intervention and how to apply that theory in the field; and to systematically improve students' interview, communication, evaluation and helping skills, within the framework of crisis intervention and management. COURSE PREQUISITES: HMSV 1120 and English Level II RATIONALE: Helping clients to cope with crises is a task inherent in the work of human services professionals, irrespective of the client population or the helping setting. The course emphasizes training in areas of effective communication and crisis management so that participating students may develop marketable skills appropriate to the delivery of general human services and chemical dependency counseling. REQUIRES TEXTBOOKS and/or MATERIALS: Title: Crisis Intervention Strategies Title: Assessment for Crisis Intervention Edition: Latest Edition: 5th Author: Richard K. James and Burl E. Gilliland Author: Publisher: Brooks/Cole Publisher: Wadsworth Materials: As distributed by the instructor Attached course outline written by: Elizabeth Meyer Date: 06/02 Reviewed/Revised by: Dr. Robert Dresser Date: 10/02 Effective quarter of course outline: 05/FA Dean: M. Jane Franklin
  • 2. COURSE OBJECTIVES, TOPICAL UNIT OUTLINES AND UNIT OBJECTIVES Upon successful completion of the course, students will be able to: 1. Distinguish crises from other kinds of human problems. 2. Recognize characteristics of clients in various crisis situations, and outline helping strategies appropriate to each situation. 3. Assess clients for post-traumatic stress disorder. 4. Distinguish helping from rescuing, and evaluate helping approaches in light of the nature of the client's crisis. 5. Identify and explain each step of the problem-solving process and demonstrate this process in providing crisis assistance. 6. Develop a process for identifying community resources that appropriately respond to crisis clients' needs. 7. Accurately record client information and progress in problem solution. 8. Review appropriate helping skills in response to requests for assistance. 9. Develop a personal plan of care for a crisis worker that could help to prevent or reduce "burn- out." TOPICAL UNIT OUTLINE Outline of Topics: I. Characteristics of Crisis A. Potential for danger and opportunity B. Symptomology C. Universality and idiosyncrasy D. Types of crises 1. Developmental Crises 2. Situational Crises 3. Existential Crises 4. Environmental Crises II. Basic Crisis Intervention Skills A. Psychological First Aid B. Crisis Therapy C. Assessment in intervention D. Basic interview and helping skills E. Exploring possible solutions F. Planning and implementation G. Evaluation and follow-up III. Post-Traumatic Stress Disorder A. Diagnosis
  • 3. B. Maladaptive patterns C. Treatment of adults D. Treatment of children IV. Responding to Specific Crises A. Suicide and homicide B. Domestic violence C. Sexual assault D. Child abuse E. Chemical dependency F. Bereavement. V. Effective Crisis Intervention Workers A. Professional knowledge and skills B. Personhood of crisis workers C. Multicultural perspectives in crisis intervention D. Burnout and self-care UNIT OBJECTIVES: 1. Characteristics of Crisis A. Distinguish crises from other kinds of human problems. B. Recognize characteristics of clients in various crisis situations, and 2. Basic Intervention Skills A. Distinguish helping from rescuing. B. Identify and explain each step of the problem-solving process and demonstrate this process in providing crisis assistance. C. Outline helping strategies appropriate to each situation. 3. Post-Traumatic Stress Disorder A. Assess clients for post-traumatic stress disorder. B. Outline intervention strategies in light of PTSD diagnoses for children and adults. 4. Responding to Specific Crises A. Evaluate helping approaches in light of the nature of the client's crisis. B. Accurately record client information and progress in problem solution. C. Recognize and compile and list of community resources appropriate to various crisis clients' needs. D. Demonstrate effective intervention skills in role-plays. 5. Effective Crisis Intervention Workers A. Recognize the symptoms of burnout B. Review appropriate helping skills in response to requests for assistance that enable workers to maintain professional boundaries. C. Develop a personal plan of care for a crisis worker that could help to prevent or reduce "burn-out." COURSE REQUIREMENTS/EVALUATION
  • 4. Upon successful completion of the objectives for this course, the students will have moved from the knowledge through the evaluation levels of cognition relative to the subject of crisis counseling. Students are required to successfully complete texts, papers, role plays and out-of- class assignments as specified by the instructor in the course syllabus. Evaluation will be based on tests, papers, written work, role plays, interviews with a crisis survivor, and appropriate class participation. CRISIS COUNSELING – HMSV 2450 COURSE OBJECTIVES ASSESSMENT MEASURES 1. Distinguish crises from other kinds of Tests, role plays, written work. human problems. 2. Recognize characteristics of clients in Tests, role plays, interviews with a crisis various crisis situations, and outline helping survivor, written work. strategies appropriate to each situation. 3. Assess clients for post-traumatic stress Role plays, interviews with a crisis survivor. disorder. 4. Distinguish helping from rescuing, and Tests, role plays, written work. evaluate helping approaches in light of the nature of the client's crisis. 5. Identify and explain each step of the Tests, role plays. problem-solving process and demonstrate this process in providing crisis assistance. 6. Develop a process for identifying Papers, written work. community resources that appropriately respond to crisis clients' needs. 7. Accurately record client information and Papers, written work. progress in problem solution. 8. Review appropriate helping skills in Role plays, tests, papers, written work. response to requests for assistance. 9. Develop a personal plan of care for a crisis Papers, written work. worker that could help to prevent or reduce "burn-out."