May, 2007

FELICIAN COLLEGE CRISIS MANAGEMENT PLAN

I.     SCOPE / AUTHORITY

This document constitutes the Crisis Managem...
May, 2007

FELICIAN COLLEGE CRISIS MANAGEMENT PLAN

This plan focuses on the following types of crises:
•      Violent Inc...
May, 2007

FELICIAN COLLEGE CRISIS MANAGEMENT PLAN

D.   Crisis Management Team (CMT): A group comprised of the College’s ...
May, 2007

FELICIAN COLLEGE CRISIS MANAGEMENT PLAN

If a state of emergency is declared, it may become necessary to restri...
May, 2007

FELICIAN COLLEGE CRISIS MANAGEMENT PLAN

B. Evacuation Protocol

   •   Prior to the arrival of a responding ou...
May, 2007

FELICIAN COLLEGE CRISIS MANAGEMENT PLAN

The CMT’s role is to support the emergency field operations from the E...
May, 2007

FELICIAN COLLEGE CRISIS MANAGEMENT PLAN

VII.       EMERGENCY OPERATIONS CENTER (EOC)

A.         Location

The...
May, 2007

FELICIAN COLLEGE CRISIS MANAGEMENT PLAN

VIII. EMERGENCY NOTIFICATION

The primary means of communicating crisi...
May, 2007

FELICIAN COLLEGE CRISIS MANAGEMENT PLAN

D.     Public Information

The College Office of Public Relations serv...
May, 2007

FELICIAN COLLEGE CRISIS MANAGEMENT PLAN

C. Responsibilities by Department

The primary responsibility for the ...
May, 2007

FELICIAN COLLEGE CRISIS MANAGEMENT PLAN

appropriately assisted in exiting a building safely in the event of an...
May, 2007

FELICIAN COLLEGE CRISIS MANAGEMENT PLAN


     •    Non-Ambulatory Persons

     The needs and preferences of n...
May, 2007

FELICIAN COLLEGE CRISIS MANAGEMENT PLAN

Crisis Management Team. Notification of the rest of the campus communi...
May, 2007

FELICIAN COLLEGE CRISIS MANAGEMENT PLAN


   •   If space is not available in locations noted above for all or ...
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FELICIAN COLLEGE CRISIS MANAGEMENT PLAN

  1. 1. May, 2007 FELICIAN COLLEGE CRISIS MANAGEMENT PLAN I. SCOPE / AUTHORITY This document constitutes the Crisis Management Plan for Felician College and assigns responsibilities for the development, implementation and maintenance of the plan. The Crisis Management Plan applies to all units of Felician College, and serves as the basic framework for crisis incident preparedness. All requests for procedural changes, suggestions, or recommendations should be submitted in writing to the Compliance Officer, in this case the Senior Executive Vice-President, who has overall responsibility for the plan. II. PURPOSE Felician College will conduct continuous planning to minimize the risk of personal injury and property loss from critical incidents; will cooperate with federal, state and local institutions and agencies charged with disaster control; and will take necessary and prudent steps to ensure continuity of operations and restoration of normal activities as soon as possible following an emergency or disaster. Felician College is committed to supporting the welfare of its students, faculty, administration, staff and visitors. Preparing a campus crisis incident management plan and allocating the appropriate resources to respond to potential emergencies is one way in which the College offers this support. The plan is fashioned in accordance with appropriate laws, regulations and policies that govern crisis / emergency preparedness, and reflects the most current thinking in this area. The Crisis Management Plan is designed to maximize human survival and preservation of property, minimize danger, restore normal operations of the College, and ensure responsive communications between the College and the local community. This Plan is set in operation whenever a natural or induced crisis affecting the College reaches proportions that cannot be handled by established measures. A crisis may be sudden and unforeseen, or there may be varying periods of warning. This Plan is intended to be sufficiently flexible to accommodate contingencies of all types, magnitudes and duration. A coordinated response to campus crisis incidents is directed towards the following outcomes: • Rapid response to crisis incidents • Systematic and routine approach to crisis incidents • A systematic process for promptly identifying and supporting College decision-makers • A system for evaluating all crisis incidents, with the goal of providing improved plans to protect lives and property, and for reducing exposure to vicarious liability • Management of public information in emergency situations 1
  2. 2. May, 2007 FELICIAN COLLEGE CRISIS MANAGEMENT PLAN This plan focuses on the following types of crises: • Violent Incident • Flood • Snow or Ice Storm • Fire / Explosion • Suspicious Package or Bomb Threat • Infrastructure Failure • Weapons of Mass Destruction (Nuclear, Biological and Chemical) • Civil Disturbances or Demonstrations III. DEFINITIONS A. Critical Incident: An incident with the potential to cause deaths or significant injuries, whether physical and /or psychological, to faculty, staff, administrators, students or the public; or to shut down business, disrupt operations, cause physical or environmental damage; or to threaten the institution’s financial standing or public image. B. Emergency Unit: A component part of a coordinated response to an emergency. The Emergency Unit is properly trained and equipped to handle an aspect, or aspects, of the emergency for which it is called. The unit provides, on a 24-hour basis, immediate response in order to bring the emergency situation under control. Emergency Units are identified as: • Felician College Security • Felician College Crisis Management Team (CMT) • Lodi / Rutherford Police Department • Lodi / Rutherford Fire Department • Bergen County Sheriff’s Office • Bergen County HAZMAT Team • Bergen County Office of Emergency Management C. Resource Unit: A component of the College that provides assistance to emergency units through information, expertise, and/or procurement of materials and services. The resource unit may or may not respond immediately to an emergency site. The following are the College Resource Units: • Physical Plant • Student Affairs • Registrar • IT / Telephone • Public Relations • Residence Life • Student Wellness Center • Institutional Advancement • Human Resources 2
  3. 3. May, 2007 FELICIAN COLLEGE CRISIS MANAGEMENT PLAN D. Crisis Management Team (CMT): A group comprised of the College’s President’s Council, and certain other senior managers who contribute to decision-making and support field operations from the Emergency Operations Center. E. State of Emergency: This situation exists when a critical incident has resulted in substantial disruption of College functions. The situation is likely to be long-term, and likely to necessitate modifying/altering normal functions and established procedures and/or policies on an expedited basis so as to ensure continuity of normal operations and/or the well-being of the college community. D. Crisis Management Command Post (CMCP): The Crisis Management Command Post is the location designated by the President in conjunction with the Crisis Management Team (CMT) to be used by them or their designees to develop responses and manage the recovery process related to a critical situation. The CMT will determine the hours of operation of the CMCP and how it will be staffed. Those staffing the CMCP will be in continuous communication with the Emergency Operations Center operated by the College Security Department. E. Emergency Operations Center (EOC): The EOC will be located in a designated area of Obal Hall (Lodi Campus). The sole purpose of this room will be for the use of the EOC, and therefore will always remain ready for full implementation. F. Crisis Management Commander: The person at the scene of the crisis incident who would also be in charge of the emergency response. Different individuals will take on the role of Crisis Management Commander, depending on the type of crisis and level of severity. IV. AUTHORITY TO DECLARE A CAMPUS STATE OF EMERGENCY This Crisis Management Plan has been designed to provide direction for the Felician College community during an emergency situation. While the Plan does not cover every conceivable situation, it does supply the basic procedural guidelines necessary to cope with most emergencies. Emergency response operations will be conducted within the framework of these guidelines. With any crisis situation it is understood that a state of emergency may need to be declared. The authority to declare a campus state of emergency rests with the College President or designee; in most cases one of the Executive Vice Presidents will be the designee if the President is unavailable. Throughout the course of any major campus crisis incident, the President or designee will put into effect the appropriate procedures necessary to respond to the incident and safeguard persons and property. The College Security Department will consult with College administration regarding the incident and the possible need for a declaration of a campus state of emergency. 3
  4. 4. May, 2007 FELICIAN COLLEGE CRISIS MANAGEMENT PLAN If a state of emergency is declared, it may become necessary to restrict access to specific areas on campus to authorized individuals. Only those authorized individuals who have been assigned emergency or resource duties will be allowed to enter an area or building affected by an incident. Access restrictions will be appropriately communicated. Failure to comply may result in disciplinary action. V. PROCEDURE FOR INITIATING EMERGENCY RESPONSE FACULTY, ADMINISTRATORS, STAFF AND STUDENTS REPORT EMERGENCIES BY DIALING THE LODI TELEPHONE OPERATOR AT 201- 559-6011 OR THE SECURITY OFFICE AT 201-460-5839. THE OPERATOR OR SECURITY OFFICE WILL NOTIFY ALL OTHER EMERGENGY AND/OR RESPONSE UNITS. A. Actions and Decisions at the Scene of an Incident • A location within Obal Hall serves as the Emergency Operations Center (EOC) for the College during a crisis incident. In the event this building is involved in the incident, Kirby Hall will function as the EOC for the event or incident. All outside information flows into this area and out to the scene of the incident. • The Operator or Security Office or his/her designee will contact College Administration as to the extent of the damage or seriousness of an incident, and will recommend whether the Emergency Operations Center should be put into operation. • The designated member of the CMT is in charge at the scene of the incident unless such responsibility is transferred to another unit, for example, the Fire department in the event of a fire, or the Lodi/Rutherford Police Department in the event of a violent incident or hostage situation, or the Bergen County HAZMAT in the event of a chemical or biological incident. When the situation is brought under control, responsibility is transferred back the College. • A decision to close and evacuate the building or to isolate an area immediately after an incident may be made by the Senior Administrative member in charge, the Lodi/Rutherford Fire or Police Department, Bergen County HAZMAT Team, or other official agency -- all of whom will first consult with the available members of the Crisis Management Team. • A decision to reoccupy a building will be made by those authorities or by the Crisis Management Team. The primary consideration for reoccupying will be the assurance of the safety of all occupants. 4
  5. 5. May, 2007 FELICIAN COLLEGE CRISIS MANAGEMENT PLAN B. Evacuation Protocol • Prior to the arrival of a responding outside emergency unit, the Administrator in Charge and/or Security Officers will be responsible for either sheltering people in place or evacuating College buildings, depending on the circumstances. • Upon the arrival of the outside emergency unit, the Administrator in Charge and members of the CMT will yield authority to the responding unit and will cooperate and provide information or assistance as needed. VI. CRISIS MANAGEMENT TEAM • In the event of a crisis incident, the Security Department and/or the operator will notify the President or her designee who will convene the Crisis Management Team (CMT). • The CMT is comprised of members from Felician College’s President’s Council. • The CMT will be assembled to address the immediate crisis and disband when the crisis has ended and normal operating systems are in place. The Crisis Management Team (CMT) consists of: • Senior Executive Vice President • Executive Vice President and CIO • Vice President for Academic Affairs • Vice President for Student Services and Rutherford Campus Administrator • Vice-President for Enrollment Management • Vice-President for Student Affairs • Vice President for Mission Effectiveness • Vice President for Institutional Advancement The CMT may be expanded to include the following, or others, as needed: • Registrar • Director of the Physical Plant • Director of Public Relations • Director of Human Resources • Director of Residence Life • Director of Student Health/Counseling Services • College Deans as needed or required 5
  6. 6. May, 2007 FELICIAN COLLEGE CRISIS MANAGEMENT PLAN The CMT’s role is to support the emergency field operations from the Emergency Operations Center. The CMT may or may not respond to the scene nor will they manage the initial response to an incident unless one or more members are on the scene. It is the responsibility of emergency responders at the scene to isolate, contain and neutralize the incident. Depending on the circumstances, immediate response to the site of a crisis incident involving the participation of Security, Health and Counseling Services and/or other Felician College personnel, may be warranted and appropriate, especially in circumstances in which the arrival of Emergency Units is pending and/or delayed. The response and scope of involvement of Felician College personnel will be coordinated through the CMT. The CMT will be responsible for managing and directing the activities of the various departments that will be involved in crisis response and recovery. During the initial stages of the crisis, the CMT will be responsible for providing resources for field operations when necessary. It is the responsibility of the emergency responders at the scene to communicate with the CMT to provide status reports and to inform the team as to what resources are needed. The CMT will be responsible for managing and directing the activities of the various departments that will be involved in crisis response and recovery. Crisis incidents are defined as those situations that have the potential to cause injury or loss of life, major campus disruptions and property damage or loss. The following are examples of events that may be designated as a crisis incident which would activate the CMT. These are merely examples and do not constitute a comprehensive list of possible crisis events: • Fire, explosion, hazardous substance spill, civil disturbance, natural disaster or other event causing damage to campus property which may require closing the site temporarily or permanently • Failure of utility systems to the extent that one or more buildings are without service • An incident resulting in or with the potential for fatality or major injuries. Crisis Planning Priorities • Protect human life • Prevent/minimize personal injury • Protect the environment • Prevent/minimize damage to physical assets, including structures, animals and research data • Restore normal operations • Communicate appropriately and effectively to various internal and external constituencies to accomplish planning priorities 6
  7. 7. May, 2007 FELICIAN COLLEGE CRISIS MANAGEMENT PLAN VII. EMERGENCY OPERATIONS CENTER (EOC) A. Location The EOC will be in a designated area of Obal Hall. The room will be set up for this purpose and will contain radios, fax machines, telephones, computers, and telecommunications equipment. Evacuation The Convent, and/or Kirby Hall in Lodi and the most secure building in Rutherford will be designated as evacuation centers. The Convent/Kirby Hall in Lodi and the Student Services Building in Rutherford are large enough to hold a substantial number of evacuees, have structural integrity sufficient for this function and are located at sites on campus that provide easy access from local streets. The Library in Lodi and Becton Hall in Rutherford will serve as the back-up locations in the event that the primary evacuation centers are affected by the critical situation. B. Purpose and Role of the Emergency Operations Center The purpose of the EOC is to coordinate the response to major emergencies at Felician College and to assist the Crisis Manager Commander in monitoring and working towards resolution of an incident. Additionally, the EOC provides information for the support functions of the Crisis Management Team to facilitate crisis response and recovery. It must be emphasized that the role of the EOC is not to manage the initial response to an incident. These activities (isolating, containing and neutralizing) are managed by the appropriate emergency responder’s incident commander at the scene of the incident. During the initial crisis, the members of the EOC should be supportive by: • Providing resources and information for field operations as quickly as possible when requested; • Tracking and providing status reports on various activities that have been initiated, and the resources that have been mobilized either to assist the field operations or to manage the activities away from the scene of the incident; • Briefing those who will want to know the status of the operation, as appropriate, always demonstrating patience when there is a lack of information from the field. 7
  8. 8. May, 2007 FELICIAN COLLEGE CRISIS MANAGEMENT PLAN VIII. EMERGENCY NOTIFICATION The primary means of communicating crisis information will be via the home page of the Felician College web site. A conspicuous, visible icon will alert users to emergency notification. Alternatively, broadcast e-mail will be used. Finally, an alternative message will replace the normal message at the main telephone number for the College, directing callers to the home page and providing general information about the crisis incident. In the event that there is no means of electronic communication, information will be posted at Obal Hall (Lodi) and Becton and Residence Halls (Rutherford), at easily accessible locations. C. Internal Systems Operations The use of both systems, voice mail and e-mail, will be authorized by the President’s office, or designee, when it is necessary to transmit brief urgent messages to large segments of the College community. This will be accomplished via e-mail through the utilization of the Felician Community DIST_STAFF Distribution (FCDD) and the Telephone Communications System (TCS). The DIST_STAFF Distribution is maintained by XDI Consulting Services. The Office of Administration (OA-Senior Executive Vice-President and/or the CFO) has the responsibility to communicate changes pursuant to this distribution list. The telephone Communications System is maintained by the Office of Administration. Messages transmitted using these systems will typically include information concerning emergency weather and other Crisis Incidents as defined in this document affecting the entire campus. These messages will be initiated from OA and are usually worded as follows: “The President’s Office has authorized the following message ___________. Please relay this message to affected individuals within your department or work area.” The message may be written and given to the appropriate person in the OA, or relayed by fax or e-mail. The message should then be transmitted by utilizing the FCDD or TCS as quickly as possible. In addition to the FCDD and TCS, each department is responsible for the development and maintenance of internal “call chains”, specifying protocols for notification of personnel, and indicating who is to be called by whom. The Crisis Management Team may also employ other methods for notifying those within the College community including cell phones, two-way radios, Security Department and Security Officers and Guards, as well as other College personnel. (See Appendix B, Communication Plan) 8
  9. 9. May, 2007 FELICIAN COLLEGE CRISIS MANAGEMENT PLAN D. Public Information The College Office of Public Relations serves as the authorized resource for public statements on behalf of the College. All public information must be coordinated and disseminated by their staff, with assistance from other College departments and/or personnel. College policy requires that only certain administrators may speak on behalf of the College. These spokespersons are the President, her designee, and/or the Director of Public Relations. Under certain circumstances, these individuals may designate others as spokespersons. In the event that regular telecommunications on campus are not available, College Public Relations will situate media relations at a designated location, most likely the first floor of Obal Hall. Information will be available there for the news media and, when appropriate and possible, for faculty, staff and students. Official information will be made available as quickly as possible to College Public Relations. During crisis incidents, College Public Relations will work with each organizational unit to gather accurate and substantial information regarding the situation and details regarding the College response. College Public Relations, working with other CMT members, will provide notification to customers, employees, and the general public on progress towards recovery. IX. EVACUATION AND RELOCATION A. Transportation of Evacuees Transportation of persons will be coordinated with appropriate personnel, most immediately by the members of Security and/or any Senior Administrator who is present for the purpose of evacuation and relocation of persons threatened by or displaced by the incident. The Kirby Hall/convent complex in Lodi, and the Student Services building in Rutherford will serve as temporary shelters for any evacuated occupants. Other facilities such as the Library in Lodi or Becton Hall in Rutherford will act as alternate sites for this function. Coordination for assistance, equipment, and supplies will be determined at the relocation site as needed. B. Medical Assistance Immediate medical assistance will be requested for injured persons. The first responder will be the Health Services Offices located on the lower level of Elliott Hall. During hours not covered by that office, Security personnel will contact the First Aid Squads and/or Police response units from Lodi or Rutherford. In addition, the Bergen County Disaster Plan may have to be activated. 9
  10. 10. May, 2007 FELICIAN COLLEGE CRISIS MANAGEMENT PLAN C. Responsibilities by Department The primary responsibility for the protection of property, assessment of damage, and restoration of normal operations will be given to the appropriate College unit. These College service units will include: • Physical Plant: Coordinates all services for the restoration of electrical, plumbing, heating, and other support systems as well as structural integrity; assesses damage and makes a prognosis for occupancy of the structure affected by the disaster; oversees building maintenance in the event that occupancy of a building or buildings is restricted. • Information Technology Services: Coordination support for information management resources is located at the main data center on the second floor of Obal Hall as well as in the Office of the Senior Executive Vice-President on the first floor of Obal Hall. In the event that Obal Hall is compromised by a crisis, then the alternate IT support site will shift to the first floor of Becton Hall in Rutherford. In the event that normal data and telecommunications are interrupted through electrical failure or other distructive forces such as fire and flood, then alternate voice and data will be provided from external connections through XDI/PrimeDynamics connectivity, or remote access through home communications and/or via cellphone. The Director of IT will select the best possible means of communication along with the person in charge of telephonics. • Security Department: Provides safety and security for people and facilities, as well as emergency support to affected areas, and notification mechanisms for problems that are, or could become, disasters; extends a security perimeter around the functional area affected by the disaster; issues identification cards and develops related access restrictions specific to a given emergency. • Department of Health and Counseling: This department coordinated services associated with medical triage and mental health assistance for the College Community. It also deals with EMS, the County Mental Health Crisis Team, the Red Cross and others. D. Evacuation Plan For Persons With Disabilities Even though emergency personnel are usually available to assist with evacuation, this may not always be the case. Those with mobility limitations or other concerns that would make independent evacuation difficult are encouraged to work with their assigned Building Managers, (see list in the Communications Plan, Appendix B) and make alternative plans and arrangements in advance to ensure that they can be 10
  11. 11. May, 2007 FELICIAN COLLEGE CRISIS MANAGEMENT PLAN appropriately assisted in exiting a building safely in the event of an emergency. A list of disabled persons is to be maintained by the 504 Coordinator located on the third floor of Obal Hall in the Advising Center. In his/her absence, the list should be maintained and kept by the Director of the Advising Center. Those who have not declared themselves to the 504 Coordinator may not be able to be helped unless it is sought on the scene. The list is to include the person’s name, disability and location or his/her area of residence or work. E. Assisting Those With Disabilities – Evacuation Guidelines It is recommended that each Department establish a “buddy” system through which volunteers and alternates are recruited and paired with individuals who have self-identified disabilities that would create special evacuation needs. Volunteers should become familiar with the special evacuation needs of their buddies, and plan to alert and assist them if an evacuation is ordered. Volunteers should keep in mind that many people with disabilities can assist in their own evacuation. • Persons With Visual Impairments In the event of an emergency explain the nature of the emergency and offer to guide him/her. As you walk, tell the person of where you are and advise of any obstacles. Do not grasp a visually impaired individual’s arm. Offer your arm for guidance. • Persons With Hearing Impairments Most fire alarms consist solely of sound alarms, and do not incorporate a flashing light alert; therefore, persons with impaired hearing may not perceive emergency alarms, and an alternative technique is required. Two methods of warning are: writing a note advising the nature of the emergency, as well as the nearest evacuation route/safe staging area; and tapping the person on the shoulder or turning the light switch on and off to gain attention, then indicating through gestures or in writing what is happening and what to do. • Persons Using Crutches, Canes, Walkers If the person is experiencing difficulty in exiting quickly, treat him/her as if injured for evacuation purposes. Carrying options include using a two-person lock-arm position, or having the person sit in a sturdy chair, preferably with arms. For level travel, an office chair with wheels could be utilized. 11
  12. 12. May, 2007 FELICIAN COLLEGE CRISIS MANAGEMENT PLAN • Non-Ambulatory Persons The needs and preferences of non-ambulatory persons will vary. Most non-ambulatory persons will be able to exit safely without assistance if on the ground floor. Some people have minimal ability to move, and lifting them may be painful and/or injurious. Frequently, non-ambulatory persons have respiratory complications. Remove them from smoke or fumes immediately. Always consult the individual as to his/her preference with regard to: • Ways of being removed from the wheelchair; • The number of people necessary for assistance; • Whether to extend or move extremities when lifting because of pain, catheter bags, braces, etc.; • Whether a seat cushion or pad should be brought along if he/she is removed from the chair; • Being carried forward or backward on a flight of stairs; • After-care, if removed from the wheelchair. F. Evacuation During a Fire Every individual must quickly become familiar with his/her area by locating exits, stairwells, elevators, fire alarms and other safety devices. In addition, an individual who may require additional help to evacuate should ensure that his/her name is given to the building Supervisor or Communication Manager. In the event of an emergency, this information will be given to the Fire and/or Police Department. Students in residence halls must advise their hall directors of any disabilities. Their names and room numbers will be added to a list which is to be kept within the fire alarm panel as well as with the Student Resident Advisors on each floor. X. DAMAGE ASSESSMENT AND RECOVERY A. Notification Damage assessment will require a number of steps starting with securing the site by the campus Security personnel. The Physical Plant personnel along with any outside advisory agencies will determine the safety of any damaged structures. The local fire, police, or other agencies such as the Bergen County Hazmat Team may also be involved in the decision to occupy or use the buildings or site of the crises. Those immediately on the site, including the senior official in charge along with the personnel from the Physical Plant will notify the President and/or her designee, which may include any member of her 12
  13. 13. May, 2007 FELICIAN COLLEGE CRISIS MANAGEMENT PLAN Crisis Management Team. Notification of the rest of the campus community will take place in accordance with the usual means through the communication channels. Members of the Crisis Management Team will immediately respond and will meet for the purpose of determining the extent of damages, recovery activities, relocation needs, and public information needs that are required, both immediately and on an ongoing basis. To the extent that hazardous materials or chemicals are involved, the administrator in charge of the scene notify the Lodi/Rutherford Fire Department, who in turn will notify the Bergen County HAZMAT Team. All emergency cleanup and recovery activities will be subject to instructions of the respective Fire Departments, HAZMAT Team and/or the cleanup contractor. B. Departmental Responsibilities To the extent that damage is minimal and relocation of activities is not required, the Physical Plant Dept will be responsible for all site cleanup, debris removal, and emergency or minor repairs. In the event that major remodeling or rebuilding is necessary, Physical Plant will be responsible for preparation of plans, specifications or cost estimates for building, remodeling and equipment repair/replacement. C. Property Loss Reporting Requirements Preliminary reports regarding the cause of the loss, the extent of damage, and the plans for recovery and relocation will be provided to the College’s Property/Casualty insurance broker through the Finance Department within 24 hours, or as soon as possible following the incident. All losses will be reported by the Finance Department to insurance carriers via the College’s Property/Casualty insurance broker. XI. DEALING WITH A DISRUPTED WORK, ACADEMIC OR LIVING ENVIRONMENT The College seeks to provide a work environment that supports people and the business of the College. When equipment malfunction, severe weather, or other crisis situations result in adverse heat, cold, water, smoke, or other conditions that make a work or residential site unsafe or uninhabitable, supervisors will make a decision relative to continuation of services at that location. If the supervisor, based on consultation with appropriate College officials, and/or his/her knowledge of the term and severity of the condition, decides to vacate the work site, he/she will proceed as follows: • If possible, services to students, faculty, administrators and the public are to be continued at an alternate work location on campus. Supervisors are to identify these alternate work locations in advance and advise faculty and staff of the • location and the situations which would require relocation to the alternate work site (i.e., lack of heat or water, presence of fumes, threats to safety/security). 13
  14. 14. May, 2007 FELICIAN COLLEGE CRISIS MANAGEMENT PLAN • If space is not available in locations noted above for all or a portion of the affected staff, they are to meet at designated facilities on campus, i.e. Obal or Kirby Hall in Lodi or the Student Services Building or Becton Hall in Rutherford. To the extent possible, normal workflow should be maintained. If computers, phones, and other necessary equipment are not available, staff is to engage in planning, evaluation, or training activities which can utilize the presence of staff but which may not require operational equipment. • If the options listed above are not feasible, the supervisor (with the approval of Division Head and/or Human Resources) can authorize staff to work at home (if appropriate) or they may approve an alternate work schedule to make up the time. • If none of the above options are feasible, staff may be required to utilize paid leave (vacation) or unpaid leave during periods of disruption. Supervisors are responsible for monitoring the availability of the original work space, and for notifying staff and faculty when it is appropriate to return to the regular work area. Determinations as to scheduling of classes will be made by academic units in coordination with the Vice President for Academic Affairs. XII. REVIEW OF THE CRISIS MANAGEMENT PLAN The College Compliance Officer has ultimate and overall responsibility for the implementation of the plan, as well as for changes to the plan. In addition, the Compliance Officer will schedule, conduct and coordinate one drill per year to review the various facets of the plan. There will be an ad-hoc committee consisting of representatives from Security, Compliance Program, Student Affairs, Physical Plant, Health Services and Resident Life who will review the Crisis Management Plan on an annual basis and revise as necessary. Additionally, the plan will be reviewed as appropriate following an event that requires the activation of the Crisis Management Team. XIII. CRISIS RESPONSE STRATEGIES A situation-specific response strategy has been developed for incidents possessing the potential to cause death or significant injury to faculty, staff, administrators, students or the public, or to significantly and negatively impact the physical plant and/or operational functioning of the College. Each strategy is detailed individually in the attached appendices. 14

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