National Incident Management System (DHS) – required for governmental entities
Besides, it just makes good business sense!
Identify & Analyze Exposures Establish Emergency Management Structure Develop Emergency Management Plan Train & Exercise the Plan Review Results and Implement Improvements Stages of Crisis Management Program Developmen t This is a continuous improvement cycle!
Crisis Management Plan Operations Managemen t Support Functions – Comm, HR, Legal, Safety, etc. Engage all of the participants in the plan’s development!
ICS takes too many people. Just look at how complicated an ICS organizational chart is!
ICS is just for large incidents. It’s too cumbersome for small, routine incidents.
ICS is just for fire departments.
Use ICS to effectively manage an incident. ICS is a management system…not just an organizational chart. ICS will enhance accountability and bring order to an otherwise chaotic event.
OSHA HAZWOPER Regulations 1910.120(q)(3) Procedures for handling emergency response: “ The senior emergency response official responding to an emergency shall become the individual in charge of a site-specific Incident Command System (ICS). All emergency responders and their communications shall be coordinated and controlled through the individual in charge of the ICS assisted by the senior official present for each employer.”
Don’t be afraid to leave the “comfort zone” of performing tactical operations when asked to perform a leadership role.
Take charge within the confines of your scope of authority.
Focus on the priorities: Life Safety, Incident Stabilization, Property Conservation
Remember that this is a team effort.
Command Staff Command Staff positions may be established to assign/delegate command activities that the IC cannot perform due to the complexity of the incident Safety Officer – monitors all scene safety; has authority to stop operations based on safety concern. Public Information Officer – Handles media inquires, prepares statements, establishes media area Liaison Officer – On-scene contact for other agencies Commander Safety Officer (SO) Public Information Officer (PIO) Liaison Officer (LO)
General Staff Operations Section – responsible for managing on-scene tactical operations. Executes Incident Action Plan Planning Section – responsible for collecting, evaluating and disseminating information. Prepares Incident Action Plan Logistics Section – meets all support needs for the incident Finance/Administration Section – tracks expenditures Command Operations Planning Logistics Finance/ Administration
Span of Control – supervise no more than 3 to 7 resources with five to one being optimum
As resources increase, so does the organizational structure
Designated Facilities – Command Post Command Post (CP)- the location from which the incident operations are directed. There is only one Command Post per incident. If a Unified Command structure where several agencies are involved, the responsible individuals designated by their respective agencies will be co-located at the Command Post. The Planning Function is also performed at the Command Post. How would you identify the Command Post?
Designated Facilities – Staging Area Staging Area- the temporary location in proximity to an incident where people and equipment are kept while awaiting tactical assignment. Staging areas must be located out of line of direct hazards and should be large enough to accommodate resources.
The Logistics Section meets all of the support needs for the incident.
These resources include facilities, transportation, supplies, equipment maintenance and fueling, food, and medical services
Staging is managed by the Logistics Section
When the incident is very large, the Logistics Section can be divided into two branches: Service and Support Logistics Section Supply Unit Ground Support Unit Facilities Unit Food Unit Communications Unit Medical Unit
When there is a need for financial reimbursement and/or administrative services, a Finance/Administration Section is established.
The Section Chief must track and report incident costs to the IC.
In some cases, only one specific function, such as cost analysis may be needed and can be assigned in the Planning Section.
Finance/ Administration Section Compensation/ Claims Unit Procurement Unit Cost Unit Time Unit
Incident Commander Safety Officer Public Information Officer Liaison Officer Operations Section Planning Section Logistics Section Finance/Admin Section Branches Divisions or Groups Strike Team Task Force Single Resource Resource Unit Situation Unit Demobilization Unit Documentation Unit Technical Specialists Supply Unit Ground Support Unit Facilities Unit Food Unit Comm. Unit Medical Unit Time Unit Procurement Unit Comp./Claims Unit Cost Unit
A delivery truck backs into a meter set behind a large retail outlet store in a large shopping complex
Shoppers and store employees begin smelling gas inside
Fire Department and Law Enforcement personnel arrive on the scene and establish a Command Post
They are requesting gas company technical assistance
A large elementary school is located across the street from the shopping complex
School officials express concern over the leaking gas and some parents are requesting to pick up their children
Nixon & Associates Nixon & Associates is a Leesburg, Virginia based communications and emergency management consulting firm with offices in Houston, Texas, and Columbia, South Carolina. Our client base consists of primarily energy companies. Our services include:
Crisis Consultation/Media Training
Incident Command System Training
Mock Emergency Drills
Emergency information software solution
Pipeline Public Awareness/RP 1162 Consultation
Pipeline Construction Public Relations
Skills Performance Evaluator Training in Conjunction with the Southern Gas Association