euHReka OnDemand

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    euHReka OnDemand - Presentation Transcript

    1. euHReka means the world to HR
    2. Copyright NorthgateArinso. All rights reserved. Delivering HR excellence We help customers become better employers by improving HR service delivery
    3. Copyright NorthgateArinso. All rights reserved. Operating in 31 countries Delivering in 68 countries
      • c. 5.000 staff
      • Global delivery network : 7 shared service centers worldwide
      • Only global HRO player of EU origin
      • Over 30 million employees administered worldwide through outsourcing or on-premise service delivery
      • Over 1,000 ERP-based HR implementations globally
      • History of profitable growth
      Global services, local delivery
      • 1,000 multinationals - Over 20% of FORTUNE Global 500 ® companies
      • 2,700 large/medium (LME)
      • 7,000 small/medium (SME)
      Our customers Regional Offices HR Shared Service Centers/Offices
      • Wide choice of proprietary software
      • Solid expertise in ERP
      • Largest pool of SAP HCM consultants
      • Extensive portfolio of value-added assets: case management, enterprise content, analytics tools, and SAP HCM add-ons
      • Comprehensive view on HR transformation
      A wealth of technology choice
    4. euHReka defined
      • euHReka is a multi-tenant HR services solution that avoids forcing choices upon HR decision makers, and provides advanced HRIS functionality to a multi-country workforce while
      • reducing the cost of HR service delivery
      • providing better quality & transparency
      • driving standardisation & best practices
      • resulting in improved business performance
      • Leverages 15 years of SAP HCM experience
      • 2003: BPO available
      • 2004: SAP BPO partner
      • 2009: OnDemand launch
      • Supports
      • over 50 companies
      • over 500,000 employees
      • 50 countries
      Copyright NorthgateArinso. All rights reserved. euHReka provides an efficient solution to the increased complexity and cost of HR service delivery.
    5. euHReka defined
      • euHReka is a multi-tenant HR services solution that avoids forcing choices upon HR decision makers, and provides advanced HRIS functionality to a multi-country workforce while
      • reducing the cost of HR service delivery
      • providing better quality & transparency
      • driving standardisation & best practices
      • resulting in improved business performance
      • Leverages 15 years of SAP HCM experience
      • 2003: BPO available
      • 2004: SAP BPO partner
      • 2009: OnDemand launch
      • Supports
      • over 50 companies
      • over 500,000 employees
      • 50 countries
      Copyright NorthgateArinso. All rights reserved. euHReka provides an efficient solution to the increased complexity and cost of HR service delivery. HROA Thought Leadership Award 2009 SAP Pinnacle Award 2009 2009 Top Product of the Year HR Executive
    6. What do our customers require? Our customers need a HR services platform with the following features: Globally preconfigured HR Admin & Payroll, preconfigured for 50+ countries, plus best practice-based Talent Management in 24 languages Flexible deployment Delivered OnDemand, OnPremise or through BPO, allowing you to determine the perfect mix of process and technology outsourcing Comprehensive Full HR suite: HR Admin & Talent Management, covering both enabling and employee life cycle processes, end-to-end Integrated Based on a single data model and solution design, reducing solution landscape and naturally integrating HR processes Longevity Built on standard SAP HCM technology, global # 1 in HCM software User experience Intuitive, contextual and uniform web-enabled user interface HR process expertise Process design and onboarding based on HR best practices through NorthgateArinso Business Consultants Fast transition Proven fit-gap onboarding methodology covering Organizational, Process and Technology workstreams
    7. Leveraging SAP HCM Copyright NorthgateArinso. All rights reserved.
      • euHReka is a comprehensive preconfigured HCM (Human Capital Management) solution, supporting HR, employees, managers, and line managers:
      • administer the global workforce
      • manage talent
      • provide global & strategic HR reporting
      • multi-country payroll
      • powered by SAP HCM
      • enriched with preconfigured data
      • extended with a Web 2.0 UI
      • deployed OnDemand or BPO
    8. euHReka preconfiguration Copyright NorthgateArinso. All rights reserved. PRECONFIGURED Rules & regulations PRECONFIGURED Process & workflows PRECONFIGURED Global template PRECONFIGURED Functional building blocks Common requirements: 20% covered standard SAP HCM Customer Requirements Common requirements: 80% covered euHReka standard SAP HCM parameter driven preconfiguration Customer Requirements
    9. Preconfiguration example: payroll Evaluate options > get alignment > legal check > > get approval > implement custom process Step1: Read Data Step 2: Absence Valuation Step 3: Overtime Valuation Step 4: Premium Valuation Step 5: Gross Valuation Step 6: Net Calculation Option 1: Read Data Option 2 A Option 2 B Option 2 C Option 2 D Option 3 A Option 3 B Option 3 C Option 3 D Option 4 A Option 4 B Option 4 C Option 5 A Option 5 B Option 6: Net Calculation Requirements analysis Requirements analysis Evaluate options > get alignment > legal check > > get approval > implement custom process Evaluate options > get alignment > legal check > > get approval > implement custom process Evaluate options > get alignment > legal check > > get approval > implement custom process Evaluate options > get alignment > legal check > > get approval > implement custom process Requirements analysis Requirements analysis Requirements analysis Requirements analysis Classic payroll: Carefully define every step from scratch euHReka payroll: Swiftly select from preconfigured options Option 1: Read Data Option 2 A Option 3 B Option 4 A Option 5 A Option 6: Net Calculation
    10. Fast onboarding through ‘fit-gap’
      • Fit-gap methodology
      • Standard questionnaires, not open questions
      • Best-practice based
      • Drives standardisation
      • Reduces implementation complexity
      • Increases implementation speed
    11. euHReka deployment options SAP HCM BPO Enabling processes ISO AMO T2 T1 T0 Talent management Payroll Personnel administration Organisational mgmt Time & attendance Recruitment Learning & Development Performance Management Succession Planning Comprehensive Managed Processing OnDemand – front-end OnDemand – technical support OnDemand – core Service Center Agent Subject Matter Expert Technical Expert Infrastructure & Network Engineer Self Service Compensation & Reward
    12. euHReka global availability Copyright NorthgateArinso. All rights reserved.
      • Argentina
      • Australia
      • Austria
      • Belarus
      • Belgium
      • Brazil
      • Bulgaria
      • Canada
      • China
      euHReka country availability
      • Croatia
      • Czech Republic
      • Denmark
      • Finland
      • France
      • Germany
      • Georgia
      • Hong Kong
      • Hungary
      • India
      • Indonesia
      • Ireland
      • Italy
      • Japan
      • Kazachstan
      • Luxembourg
      • Malaysia
      • Mexico
      • Morocco
      • Netherlands
      • New Zealand
      • Norway
      • Peru
      • Philippines
      • Poland
      • Portugal
      • Romania
      • Russia
      • Singapore
      • Slovakia
      • South Africa
      • Spain
      • Sweden
      • Switzerland
      • Thailand
      • United Kingdom
      • United States
      • Saudia Arabia
      • Singapore
      • Slovenia
      • South Africa
      • South Korea
      • Spain
      • Sweden
      • Switzerland
      • Taiwan
      • Thailand
      • Turkey
      • Venezuala
      • Ukraine
      • United Kingdom
      • United States
    13. Superior user experience Copyright NorthgateArinso. All rights reserved.
      • 100% browser-based
      • User-friendly, Google-style, intuitive user interface
      • User interaction researched by academics
      • Fast response time and dynamic interaction (AJAX)
      • Less navigation needed through role- and context-based structure
      • Integration with service center support and knowledge tools
      • Integration of system and HR information
    14. Copyright NorthgateArinso. All rights reserved. Contextual Navigation & Selection within euHReka workspace Contextual Info retrieved from KM Contextual Help retrieved from KM
      • Data from
        • euHReka core
        • euHReka ecm
        • euHReka sct (HRW)
      Personal Employee documents retrieved from DM WEB User Interface Sends mail to workspace to create ticket Contextual Actions
    15. euHReka fast facts
      • Track record
      • Supports over 500,000 employees
      • Supports over 50 companies
      • Deployed in 50 countries
      • Available in 24 languages
      • Solid support
      • Supported by 100+ process-focused business consultants
      • Supported by 1,000+ transaction-focused service center agents
      • Supported by 1,500+ technology-focused SAP HCM consultants
      • Awarded SAP Pinnacle Award for Customer Satisfaction & BPO
      • Committed to quality
      • Best-in-class SLA’s, MSA & SOW’s
      • SAS70 audited service delivery
      • SAP certified service centers
      • Expertise & experience
      • Built on standard SAP HCM technology
      • BPO available since 2003
      • OnDemand available since 2009
      • Partnership with SAP since 2004
      • Leveraging 15 years of SAP HCM experience
      Copyright NorthgateArinso. All rights reserved.
    16. 10 reasons why our customers choose euHReka Copyright NorthgateArinso. All rights reserved.
      • Global reach with in-country experts
      • Reduction of maintenance & operational cost
      • Attractive & easy-to-use Web 2.0 user interface
      • Single point of contextual access for all supporting HR roles
      • Full range of HR processes: enabling processes & talent management
      • Onboarding through fast fit-gap methodology, based on best practices
      • Implemented in weeks, not months
      • Based on superior SAP HCM technology
      • Flexible deployment options
      • Helps HR to drive business performance
    17. Why NorthgateArinso? 5 commitments to our customers
      • 100% focused on HR
      • We are close to you, through offices in 31 countries around the world, and a truly global Service Delivery Network
      • One-stop shop for HR solutions, through our Business Consulting, Software, Systems Integration and Outsourcing business lines
      • Full circle of HR processes: from Enabling to Talent Management processes
      • We put our customers at the heart of what we do with a drive & commitment to overachieve
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