Copyright NorthgateArinso. All rights reserved. Delivering HR excellence We help customers become better employers by improving HR service delivery
Copyright NorthgateArinso. All rights reserved. Operating in 31 countries Delivering in 68 countries
c. 5.000 staff
Global delivery network : 7 shared service centers worldwide
Only global HRO player of EU origin
Over 30 million employees administered worldwide through outsourcing or on-premise service delivery
Over 1,000 ERP-based HR implementations globally
History of profitable growth
Global services, local delivery
1,000 multinationals - Over 20% of FORTUNE Global 500 ® companies
2,700 large/medium (LME)
7,000 small/medium (SME)
Our customers Regional Offices HR Shared Service Centers/Offices
Wide choice of proprietary software
Solid expertise in ERP
Largest pool of SAP HCM consultants
Extensive portfolio of value-added assets: case management, enterprise content, analytics tools, and SAP HCM add-ons
Comprehensive view on HR transformation
A wealth of technology choice
euHReka defined
euHReka is a multi-tenant HR services solution that avoids forcing choices upon HR decision makers, and provides advanced HRIS functionality to a multi-country workforce while
reducing the cost of HR service delivery
providing better quality & transparency
driving standardisation & best practices
resulting in improved business performance
Leverages 15 years of SAP HCM experience
2003: BPO available
2004: SAP BPO partner
2009: OnDemand launch
Supports
over 50 companies
over 500,000 employees
50 countries
Copyright NorthgateArinso. All rights reserved. euHReka provides an efficient solution to the increased complexity and cost of HR service delivery.
euHReka defined
euHReka is a multi-tenant HR services solution that avoids forcing choices upon HR decision makers, and provides advanced HRIS functionality to a multi-country workforce while
reducing the cost of HR service delivery
providing better quality & transparency
driving standardisation & best practices
resulting in improved business performance
Leverages 15 years of SAP HCM experience
2003: BPO available
2004: SAP BPO partner
2009: OnDemand launch
Supports
over 50 companies
over 500,000 employees
50 countries
Copyright NorthgateArinso. All rights reserved. euHReka provides an efficient solution to the increased complexity and cost of HR service delivery. HROA Thought Leadership Award 2009 SAP Pinnacle Award 2009 2009 Top Product of the Year HR Executive
What do our customers require? Our customers need a HR services platform with the following features: Globally preconfigured HR Admin & Payroll, preconfigured for 50+ countries, plus best practice-based Talent Management in 24 languages Flexible deployment Delivered OnDemand, OnPremise or through BPO, allowing you to determine the perfect mix of process and technology outsourcing Comprehensive Full HR suite: HR Admin & Talent Management, covering both enabling and employee life cycle processes, end-to-end Integrated Based on a single data model and solution design, reducing solution landscape and naturally integrating HR processes Longevity Built on standard SAP HCM technology, global # 1 in HCM software User experience Intuitive, contextual and uniform web-enabled user interface HR process expertise Process design and onboarding based on HR best practices through NorthgateArinso Business Consultants Fast transition Proven fit-gap onboarding methodology covering Organizational, Process and Technology workstreams
Leveraging SAP HCM Copyright NorthgateArinso. All rights reserved.
euHReka is a comprehensive preconfigured HCM (Human Capital Management) solution, supporting HR, employees, managers, and line managers:
administer the global workforce
manage talent
provide global & strategic HR reporting
multi-country payroll
powered by SAP HCM
enriched with preconfigured data
extended with a Web 2.0 UI
deployed OnDemand or BPO
euHReka preconfiguration Copyright NorthgateArinso. All rights reserved. PRECONFIGURED Rules & regulations PRECONFIGURED Process & workflows PRECONFIGURED Global template PRECONFIGURED Functional building blocks Common requirements: 20% covered standard SAP HCM Customer Requirements Common requirements: 80% covered euHReka standard SAP HCM parameter driven preconfiguration Customer Requirements
Preconfiguration example: payroll Evaluate options > get alignment > legal check > > get approval > implement custom process Step1: Read Data Step 2: Absence Valuation Step 3: Overtime Valuation Step 4: Premium Valuation Step 5: Gross Valuation Step 6: Net Calculation Option 1: Read Data Option 2 A Option 2 B Option 2 C Option 2 D Option 3 A Option 3 B Option 3 C Option 3 D Option 4 A Option 4 B Option 4 C Option 5 A Option 5 B Option 6: Net Calculation Requirements analysis Requirements analysis Evaluate options > get alignment > legal check > > get approval > implement custom process Evaluate options > get alignment > legal check > > get approval > implement custom process Evaluate options > get alignment > legal check > > get approval > implement custom process Evaluate options > get alignment > legal check > > get approval > implement custom process Requirements analysis Requirements analysis Requirements analysis Requirements analysis Classic payroll: Carefully define every step from scratch euHReka payroll: Swiftly select from preconfigured options Option 1: Read Data Option 2 A Option 3 B Option 4 A Option 5 A Option 6: Net Calculation
Fast onboarding through ‘fit-gap’
Fit-gap methodology
Standard questionnaires, not open questions
Best-practice based
Drives standardisation
Reduces implementation complexity
Increases implementation speed
euHReka deployment options SAP HCM BPO Enabling processes ISO AMO T2 T1 T0 Talent management Payroll Personnel administration Organisational mgmt Time & attendance Recruitment Learning & Development Performance Management Succession Planning Comprehensive Managed Processing OnDemand – front-end OnDemand – technical support OnDemand – core Service Center Agent Subject Matter Expert Technical Expert Infrastructure & Network Engineer Self Service Compensation & Reward
euHReka global availability Copyright NorthgateArinso. All rights reserved.
Argentina
Australia
Austria
Belarus
Belgium
Brazil
Bulgaria
Canada
China
euHReka country availability
Croatia
Czech Republic
Denmark
Finland
France
Germany
Georgia
Hong Kong
Hungary
India
Indonesia
Ireland
Italy
Japan
Kazachstan
Luxembourg
Malaysia
Mexico
Morocco
Netherlands
New Zealand
Norway
Peru
Philippines
Poland
Portugal
Romania
Russia
Singapore
Slovakia
South Africa
Spain
Sweden
Switzerland
Thailand
United Kingdom
United States
Saudia Arabia
Singapore
Slovenia
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
Venezuala
Ukraine
United Kingdom
United States
Superior user experience Copyright NorthgateArinso. All rights reserved.
100% browser-based
User-friendly, Google-style, intuitive user interface
User interaction researched by academics
Fast response time and dynamic interaction (AJAX)
Less navigation needed through role- and context-based structure
Integration with service center support and knowledge tools
Integration of system and HR information
Copyright NorthgateArinso. All rights reserved. Contextual Navigation & Selection within euHReka workspace Contextual Info retrieved from KM Contextual Help retrieved from KM
Data from
euHReka core
euHReka ecm
euHReka sct (HRW)
Personal Employee documents retrieved from DM WEB User Interface Sends mail to workspace to create ticket Contextual Actions
euHReka fast facts
Track record
Supports over 500,000 employees
Supports over 50 companies
Deployed in 50 countries
Available in 24 languages
Solid support
Supported by 100+ process-focused business consultants
Supported by 1,000+ transaction-focused service center agents
Supported by 1,500+ technology-focused SAP HCM consultants
Awarded SAP Pinnacle Award for Customer Satisfaction & BPO
Committed to quality
Best-in-class SLA’s, MSA & SOW’s
SAS70 audited service delivery
SAP certified service centers
Expertise & experience
Built on standard SAP HCM technology
BPO available since 2003
OnDemand available since 2009
Partnership with SAP since 2004
Leveraging 15 years of SAP HCM experience
Copyright NorthgateArinso. All rights reserved.
10 reasons why our customers choose euHReka Copyright NorthgateArinso. All rights reserved.
Global reach with in-country experts
Reduction of maintenance & operational cost
Attractive & easy-to-use Web 2.0 user interface
Single point of contextual access for all supporting HR roles
Full range of HR processes: enabling processes & talent management
Onboarding through fast fit-gap methodology, based on best practices
Implemented in weeks, not months
Based on superior SAP HCM technology
Flexible deployment options
Helps HR to drive business performance
Why NorthgateArinso? 5 commitments to our customers
100% focused on HR
We are close to you, through offices in 31 countries around the world, and a truly global Service Delivery Network
One-stop shop for HR solutions, through our Business Consulting, Software, Systems Integration and Outsourcing business lines
Full circle of HR processes: from Enabling to Talent Management processes
We put our customers at the heart of what we do with a drive & commitment to overachieve
SAP HCM delivered as a Service (OnDemand), enriched more
SAP HCM delivered as a Service (OnDemand), enriched with preconfiguration for 50+ countries, enterprise content management, and a groundbreaking UI, combining HR admin & Talent Management on a single, integrated platform. Deployable OnDemand, OnPremise and through BPO. less
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