130401 kp-credentials-april

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130401 kp-credentials-april

  1. 1. WHO WE ARE, WHAT WE DO, AND HOW WE DO IT April 2013 © 2013 KIROYAN PARTNERS. All rights reserved.
  2. 2. Kiroyan Partners is a strategic consulting firm that assists clients by a comprehensive and multi-disciplinal approach to social and communication issues The outcome of our work is enhanced reputation and a better understanding of stakeholders, enabling organizations to communicate, position themselves and resolve issues more effectively© 2013 KIROYAN PARTNERS. All rights reserved.  2 / 18 
  3. 3. VISION Become a leader in the Indonesian private sector in the active promotion of sustainable business based on good corporate governance and corporate social responsibility MISSION To provide business solutions to clients through strategic communications that adheres to good corporate governance and corporate social responsibility according to best practice, and provide a cultural bridge between Indonesia and the international business community© 2013 KIROYAN PARTNERS. All rights reserved.  3 / 18 
  4. 4. OUR FOUNDATIONS SERVICES VALUES TEAM APPROACH© 2013 KIROYAN PARTNERS. All rights reserved.  4 / 18 
  5. 5. OUR VALUES PERSONAL ETHICS PROFESS- INTEGRITY IONALISM© 2013 KIROYAN PARTNERS. All rights reserved.  5 / 18 
  6. 6. OUR TEAM Senior Advisory Council Wisdom, insight, contacts Dr. Marzuki Ambassador Rear Adm. Dr. MAS Dr. Anwar Air Chief Darusman Sabam (ret) Yoost F. Hikam Nasution Marshal (ret) (Chairman) Siagian Mengko Chappy Hakim© 2013 KIROYAN PARTNERS. All rights reserved.  6 / 18 
  7. 7. OUR TEAM Council of Experts Special expertise Dr. Irwandy Prabowo Dr. Gregoria Dr. Dave Dr. Maria Nunik Arif Arum Lumenta Nindita Maharani Yudarwati Radyati Maulana Senior Expert Senior Expert Senior Expert Senior Expert Senior Expert Senior Expert on Mining on Economics on Communi- on Social on Business on Corporate cations Research and Social Communica- Responsibility tions© 2013 KIROYAN PARTNERS. All rights reserved.  7 / 18 
  8. 8. OUR TEAM Consulting NOKE KIROYAN ANANG RIZKANI NOOR ANTON RIZKI SULAIMAN President Director & Chief Director & Principal Consultant Director & Principal Consultant Consultant© 2013 KIROYAN PARTNERS. All rights reserved.  8 / 18 
  9. 9. OUR TEAM Consulting ARYANTI SAVITRI ASTRID PUSPITASARI PASHA AGOES RIDWANA SALEH DICKY SEPTRIADI Senior Consultant Senior Consultant Senior Consultant Senior Consultant Consultant IRMA PANDORA MARGARETH OLIVIA PRAMA YUDHA BRATA YUDHA Consultant Consultant AMDAN Consultant Consultant© 2013 KIROYAN PARTNERS. All rights reserved.  9 / 18 
  10. 10. OUR TEAM Administration JULI GULTOM ARYADI RAHMAN ANNISA HARYADI HUSEIN Administration Accountant Administration General Affairs Manager Assistant Assistant© 2013 KIROYAN PARTNERS. All rights reserved.  10 / 18 
  11. 11. OUR APPROACH ASSESS STRATEGIZE EXECUTE PERFORMANCE COMMUNICATION REPUTATION Doorley and Garcia, 2007© 2013 KIROYAN PARTNERS. All rights reserved.  11 / 18 
  12. 12. OUR SERVICES ASSESS STRATEGIZE EXECUTE COMMUNICATE • Stakeholder • Policy • Executive • Crisis Mapping Development Coaching Communication • Stakeholder • Strategy • Capacity • CSR/ Perception Development Building Sustainability Study • Stakeholder • Stakeholder Reporting • Non-financial Engagement Engagement • Organizational Risk • Communication Facilitation Reporting Assessment Strategy • Issues Advisory • Communication • Protocols & Management • Media Audit Guidelines • Crisis Management • CSR Development management • New Media Performance • Program • Program Management Measurement Development Monitoring • Creative • Stakeholder Services Impact Assessment • Issues Identification© 2013 KIROYAN PARTNERS. All rights reserved.  12 / 18 
  13. 13. HOW WE DO IT ANALYZE • Stakeholder Management • Political Economy • Communication Theory • Business & Social Context ACT RESEARCH • Report • Field Research • Present • Desktop Research • Recommend Measures • Verification SYNTHESIZE • Management Solution • Relevant Theories • Research Findings • Empirical Data© 2013 KIROYAN PARTNERS. All rights reserved.  13 / 18 
  14. 14. OUR CLIENTS – past and currentINDONESIA US & EUROPE ASIA AUSTRALIA © 2013 KIROYAN PARTNERS. All rights reserved.  14 / 18 
  15. 15. Selected Cases Studies:CRISIS MANAGEMENT #1 Through a merger and acquisition process a foreign oil & gas company became a non-operating part-owner of an asset that subsequently was involved in a serious environmental issue. Through a multi-year process we assisted the company to gradually disengage in a responsible manner while maintaining good relations with all stakeholders. #2 It is a well-known fact that oil & gas companies are susceptible to blowouts, yet anytime it occurs, a crisis will ensue. The severity of the case depends on location and nature of the blowout. The matter needs careful and responsible handling at local and national levels, which we have done with another client. © 2013 KIROYAN PARTNERS. All rights reserved.  15 / 18 
  16. 16. Selected Cases Studies:CAPACITY BUILDING #1 An FMCG company is dissatisfied with its complaints handling mechanism which is seen as impeding its efforts to establish its reputation as a reliable company. We were commissioned to conduct a thorough analysis of the weaknesses and come up with a solution. #2 The syariah arm of a bank was spun off in compliance with the central bank stipulations that syariah and conventional banks must be separated. During a one- year period we assisted the syariah bank in establishing a Public Relations function from scratch, including training its staff. © 2013 KIROYAN PARTNERS. All rights reserved.  16 / 18 
  17. 17. Selected Cases Studies:COMMUNITY ISSUES #1 Mining companies need a local license to operate from the communities in addition to the permits required by law. Prior to conducting outreach programs a thorough stakeholder analysis must be conducted followed by community needs assessment. This is what we did over a period of many years for a precious metals COW company. #2 A base metals COW company was facing a complex community situation involving various ethnic groups who were involved in hereditary land ownership issues. Prior to proceeding to the formal licensing process, these communities need to be resolved. We assisted the company in dealing with this complex issue. © 2013 KIROYAN PARTNERS. All rights reserved.  17 / 18 
  18. 18. Selected Cases Studies:MULTIDIMENSIONAL STUDY #1 After a long absence from Indonesia a foreign company that supplies products and systems to the security authorities was contemplating a re-entry into the Indonesian market and needed a reliable decision-making tool for this purpose. We analyzed all relevant aspects, including the specific political and economic conditions as well as industry-specific issues needed for the strategic decision. #2 The Indonesian and Australian governments have agreed to enter into a Comprehensive Economic Partnership Agreement. The business sector will be a major component of the agreement. Kiroyan Partners was appointed by both sides to prepare a Joint Position Paper that is preceded by stakeholder analysis and stakeholder engagement in Indonesia and Australia. © 2013 KIROYAN PARTNERS. All rights reserved.  18 / 18 
  19. 19. THANK YOUPT KOMUNIKASI KINERJA Menara Karya, 10th Floor, Suite HJl. HR Rasuna Said Blok X-5 Kav. 1-2 Jakarta 12950 - INDONESIA T: +6221 5794 4694 F: +6221 5794 4696 info@kiroyan-partners.com www.kiroyan-partners.com

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