Devops down under - building high performing teams

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Devops down under - building high performing teams

  1. 1. Building High Performing Teams[to deliver awesome business outcomes]Nish Mahanty
  2. 2. Conflicting processes, motivations and toolshttp://dev2ops.org/blog/2010/2/22/what-is-devops.html
  3. 3. “What you’ve got there is a people problem”
  4. 4. A framework forbuilding high performing teamswho can “Get Stuff Done”
  5. 5. High Performance / Hewitt Best Employer Survey 76% MYOB Live AccountsMYOB LiveAccounts
  6. 6. Deconstructing the problem
  7. 7. Building high performing teamsto deliver awesome business outcomes
  8. 8. Building high performing teams who know the businessto deliver awesome business outcomes
  9. 9. Building high performing teamswho know how to work togetherto deliver awesome business outcomes
  10. 10. Building high performing teams who wantto deliver awesome business outcomes
  11. 11. Building high performing teams empowered to change thingsto deliver awesome business outcomes
  12. 12. Building high performing teams who know the business, know how to work together, are empowered to change things, and who wantto deliver awesome business outcomes
  13. 13. know the business
  14. 14. Vision, brand, customer values, goals, satisfaction data strategies KPIs based on business goalsquarterly results, annual goals market research double jacking, usability testing business value of each story, business impact of each decision value chain Extra focus for distributed teams
  15. 15. want to deliver
  16. 16. Videohttp://www.youtube.com/watch?v=u6XAPnuFjJc 6.11 http://www.danpink.com/articles
  17. 17. http://www.youtube.com/watch?v=u6XAPnuFjJchttp://www.danpink.com/articles
  18. 18. Videohttp://www.youtube.com/watch?v=u6XAPnuFjJchttp://www.danpink.com/articles
  19. 19. know how to work together
  20. 20. Ranked Discriminators of Most and Least Effective Knowledge Teams Trust Goodwill/Cooperation Clarity of Purpose Information Available Inspirational Leadership Group Brainstorming Respect for Individuals Conflict Management Team Learning Autonomy Project Leadership Alignment of Values Climate for Creativity Equipment & Facilities Appropriate Pressure Market/Client Awareness Scientific/Tech. Expertisehttp://www.kteams.com.au/page/research_basis_for_ktep.htmlhttp://www.infoq.com/presentations/teamwork-an-individual-skill
  21. 21. Chris Avery: Building Teamsalign goalsmake & keep agreementsclear direction & purpose
  22. 22. Build a common vision
  23. 23. empowered to change things
  24. 24. “A bad system, will defeat a goodperson, every time.”W.E. Deming
  25. 25. Empower the team to change things
  26. 26. Hiring...FitMotivationSkills
  27. 27. Effective teams need effectiveindividuals...7 HabitsGTDKnow Yourself
  28. 28. Distributed teams...communication channelsface to facebuild trust
  29. 29. We’re Hiring@nishmahantynish.mahanty@myob.com

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