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Webcast: Is it Possible to Have Too Many Tools? Featuring George Spalding of Pink Elephant
 

Webcast: Is it Possible to Have Too Many Tools? Featuring George Spalding of Pink Elephant

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We’re not talking garden tools or carpentry tools or mechanic’s tools, we are talking ITSM Tools. And the answer is a resounding YES! ...

We’re not talking garden tools or carpentry tools or mechanic’s tools, we are talking ITSM Tools. And the answer is a resounding YES!

Wait a Minute! Is this a webinar, sponsored by a tool vendor, telling me that I should not buy every tool that comes down the pike? Another resounding YES!

Pink Elephant and Nimsoft each have direct (and repeated) experience indicating that most organizations have NO Enterprise-wide strategy governing the acquisition, support, management and retirement of the tools used to run IT. Nearly every tool in the IT inventory is recommended, funded, acquired, and managed by a single technical silo…without the slightest nod to any other department, group or technical function. Unquestionably, the largest undiscovered source of IT operational savings is the elimination of redundant or vastly underutilized toolsets. Acquiring the right tools at the right time for the right reasons is the answer.

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  • One thing you want the audience to remember: Unified – complete solution for Service Desk, pre-integrated module of Nimsoft Unified Management Three things to say Best Practice Compliant – Real world implementations of ITIL v3 based around the experiences of Service Providers for efficiency and effectiveness Ready for service providers – engineered to efficiently scale and manage IT services for any number of clients. Easy to buy deploy and manage - easy to configuration and upgrade, the flexibility to match your business model and reduces TCO Scripted text: Available as a SaaS solution or on-premise - Nimsoft Service Desk is an industry leading solution for IT Service Management delivery in its own right, A proven solution with customers already deployed and working and it combines: Practical, test and proven best practices workflow and process automation for these customers with extensive templates and pre-built automation A design that scales efficiently to manage IT services for both internal and external IT clients Simple, fast and trouble free implementation, easy to use interfaces, simple to customize workflows and automation And as a component of Nimsoft Unified Manager, it modularly connects to the Nimsoft Monitoring for a unified view of both the status of events and services and their underlying infrastructure in a single portal. Modular connections bring events, alarms, service ticketing and IT business processes into a single view for quick, efficient delivery of services. For Service Providers, Nimsoft Service Desk offers immediate opportunities to efficiently extend their service catalog with additional services to existing clients and to extend their business to support new customers – provide a higher quality of service to those clients and to increase the efficiency of their operation. While for Enterprises, Nimsoft Service Desk is the perfect extension to Nimsoft Monitoring, allowing them one infrastructure to deliver both service desk and monitoring capabilities.

Webcast: Is it Possible to Have Too Many Tools? Featuring George Spalding of Pink Elephant Webcast: Is it Possible to Have Too Many Tools? Featuring George Spalding of Pink Elephant Presentation Transcript