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Human Relations

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Know about self and how to be self aware, importance of self awareness, the various theories of human relations, and ideas to maintain good human relations

Know about self and how to be self aware, importance of self awareness, the various theories of human relations, and ideas to maintain good human relations

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  • 1. I hope I’m not boring you Uh uh not at all.. JUST GET LOST!!
  • 2. Human Relations
  • 3. Humans?..
    • Species: Homo sapiens Latin: "wise human" or
    • "knowing human"
  • 4. As humans, you……….
    • Are bipedal primates – erect body
    • Are social by nature
    • Have a highly developed brain
    • Are adept at communication
    • Establish society with - traditions, rituals,
    • values and laws
    • Appreciate beauty and aesthetics
    • Desire self-expression
    • Can build fires, cook their food, clothe themselves and develop numerous other technologies.
    • Pass down your skills and knowledge to the next generations through education,
    • and most of all…………………
  • 5. Each one of you is a unique…
    • SELF
  • 6. You…….. You ARE That’s for sure…isn’t it? You’re CONSCIOUS of your body and mind… You HAVE a body and a mind … .right? And you are AWARE that you are conscious.. Right again?
  • 7. SELF
    • Self - The essential qualities that make a person distinct from all others.
    • Your conduct and discourse reveals yourself to another person
    • The particular characteristics of your ‘self’ determines your identity
  • 8. Defining ‘SELF’….
    • The bundle theory of self- Man is a bundle/ collection of different perceptions which succeed one another with an inconceivable rapidity and are in perpetual flux and movement
    • - Hume
  • 9. Self awareness = Knowing yourself
    • That you exist as an individual, separate from others …
    • That other people are similarly self-aware.
    • Recognition of your personality, strengths and weaknesses, likes and dislikes.
    • Help recognize when you are under stress/ pressure .
    • A prerequisite for effective communication and IPR
    • Developing empathy for others.
    • Helps build your self esteem and confidence.
  • 10. Self Awareness makes you know…
    • Your wishes and desires
    • Your strengths & weaknesses
    • What motivates you and 
    • makes you happy
    • What you want to change
    • about yourself / your life
    • Your achievements so far
    • How you relate to others and,
    • Whether it is socially acceptable or beneficial to you
  • 11. Why is self awareness important?
    • Build your self esteem and confidence
    • To live your values and realize your dreams
    • Make priorities based on what is important to you
    • To change your way of living
    • To choose a suitable career which will satisfy you..
    • To give more of yourself to others
    • Benefit you and others in relationships
    RR..ROAR!!
  • 12.
    • “ Knowing others is wisdom, knowing yourself is Enlightenment.”
    • - Tao Tzu
  • 13. JOHARI WINDOW
  • 14. Eight Steps To Knowing Your “Self” - By Kimberly Fulcher
    • Journal/ Diary
    • Meditate
    • Move/ Walk
    • Drive
    • Authentic Outings
    • Old Hobbies
    • New Interests
    • The approach you take is not important.
  • 15. Humans headed for a goal….. Are they related?
  • 16. Human Relations
    • A connection between two or more people, groups of people, organizations and countries.
    • Being together with other people and interacting with them
    • Important - Love, understanding, communication, trust, care, politeness and good behaviour
      • Loving and close relationships- Families
      • Friendly relationship - friendship
      • Polite and friendly relationship – colleagues
      • Professional relationship - at work between colleagues, between caregiver and client
      • Diplomatic relationships - between organizations and countries.
    • Good behavior forms the basis for every relation
    • Human Relations affects our social and professional life
  • 17. Many ‘different people’ together build a…….
  • 18. Human Relations Theories
    • Henry Taylor – “Workers are economically motivated automatons ”
    • Hawthorne researchers and Elton Mayo identified the importance of ‘ the human factor ’ in organizations.
    •  Uses ‘humanization’ as a technique
    •  Workers have social needs/ interests
    •  Need to acknowledge and meet their needs
  • 19. 2 Factor Hygiene and Motivation Theory - Frederick Herzberg
    • Hygiene Theory - includes the work and organizational environment -
      • The organization - Its policies and its administration
      • Supervision on the job
      • Working conditions – IPR, salary, status, Job security .
    • Motivation - Develop intrinsic motivation with the workforce. The motivators are -
      • Achievement
      • Recognition
      • Growth / advancement
      • Interest in the job
    • Both these approaches must go hand in hand, to prevent dissatisfaction.
    • Workers should get achievement, recognition, interest, and responsibility
    • Provide help, so they can grow and advance in their work.
  • 20. Theory X and Theory Y - Douglas McGregor
    • Theory X Assumptions – The average human being -
      • Has an inherent dislike of work and will avoid it if he can.
      • Prefers to be directed, dislikes responsibility, is unambiguous, and desires security above everything.
      • Hence, needs to be controlled/ threatened to work hard
      • Right?
      • Wrong - because man needs more than
      • financial rewards at work, he also needs some
      • deeper higher order motivation - the
      • opportunity to fulfill himself ..
  • 21.
    • Theory Y Assumptions
      • Expenditure of physical/ mental effort in work is as natural as play or rest.
      • Control and punishment are not the only ways to make people work
      • A committed man will direct himself to the aims of the organization.
      • A satisfying job results in commitment to the organization.
      • The average man learns, not only to accept, but to seek responsibility .
      • Employees could solve work problems by imagination, creativity, and ingenuity
      • In modern industrial life, the intellectual potentialities of the average man are only partially utilized .
      • Staff will contribute more to the organization if they are treated as responsible and valued employees .
  • 22. “ Yes”? “ Sir, I have a suggestion”
  • 23. Stages of forming human relations
    • Preservation phase
    • Stage of mutual understanding based on trust and acceptance of each other's good and bad points, weaknesses and strengths.
    • Exploration phase
    • Seek clues and information - form opinions and impressions about each other.
    • Learn about oneself and the people you work with
    • Consolidation phase
    • First impressions can be deceptive due to misleading information.
    • Repeated behaviour patterns help in gauging levels of frankness, openness, truthfulness, reliability, credibility and integrity of a person.
    • Keep records on the behaviour to help understand them.
  • 24. For productive Human Relations
  • 25. The 21 Greatest Ideas In Human Relationships - By Bill McGinnis
    • 1. "LOVE YOUR NEIGHBOR AS YOURSELF“ God's most important commandment for all mankind.
    • This is the starting point
    • Q. And who is our neighbor?
    • Every other person is our neighbor.
    • But sometimes, no matter how hard we try, we still don't like the other person very much
    • Q. What can we do in cases like this ?
  • 26. 21 Greatest Ideas………….
    • 2. FORGIVE THE OTHER PERSON - Neutralize anger/ resentment by making a direct conscious decision to forgive the other person
    • 3. TREAT THE OTHER PERSON THE WAY YOU WOULD LIKE TO BE TREATED.
    • - The "The Golden Rule"
    • Apply this rule to almost any situation, and you will not be far wrong. The Golden Rule puts The Law Of Love into action.
    • The remaining eighteen ideas are specific applications of The Golden Rule to different kinds of situations.
  • 27.
    • 4. SMILE AND BE FRIENDLY .
    • 5. BE COURTEOUS
    • 6. BE TRUTHFUL, WITHOUT GIVING OFFENSE.
  • 28.
    • 7. REMEMBER THE OTHER PERSON'S NAME, AND USE IT FREQUENTLY.
    • 8. DON'T ARGUE
    • 9. FIND AREAS OF AGREEMENT – Relationships are much better this way
  • 29.
    • 10. DON'T CRITICIZE - Criticism is poison to good human relationships.
    • It builds hostility and bad attitudes.
    • 11. SHOW HONEST APPRECIATION.
    • 12. TRY TO SEE THE OTHER PERSON'S POINT OF VIEW
  • 30.
    • 13. GIVE YOUR FULL ATTENTION TO THE OTHER PERSON WHEN HE IS TALKING
    • 14. TALK ABOUT THE OTHER PERSON'S INTERESTS.
    • 15. ADMIT YOU MAY BE WRONG - This idea is surprisingly powerful and useful!!
  • 31.
    • 16. LET THE OTHER PERSON DO MOST OF THE TALKING
    • 17. LET THE OTHER PERSON TALK ABOUT HIMSELF.
    • 18. LET THE OTHER PERSON TAKE SOME CREDIT.
  • 32. 19. LET THE OTHER PERSON SAVE FACE (maintain dignity)
  • 33.
    • 20. HOLD THE OTHER PERSON, AND YOURSELF, TO HIGH AND NOBLE STANDARDS.
    • People tend to live up to the expectations others have of them – whether more or less.
    • 21. GO THE EXTRA MILE – do something more than the other person expects of you
  • 34. For effective Human Relations
  • 35.  
  • 36. With good Human Relations, the sky is the limit ThanQ