SlideShare a Scribd company logo
1 of 4
Download to read offline
Nicola Young
Profile I have worked for the NHS for thirteen years in a variety of roles. I am
reliable and hard working person with excellent computer skills. I can
work as part of a team or on my own.
- Computer literate – Word Processing (Office 2007/2010) Spreadsheets,
Database , Desk-Top Publishing , Outlook and PowerPoint
- Excellent Organisational skills and the ability to prioritise own workload.
- Excellent Diary Management Skills
- Experience of taking shorthand and minuting meetings including
arranging meetings and producing all supporting papers such as
agendas.
- Ability to work to a work under pressure to tight deadlines with changing
priorities
- I am used to working flexibly
Communication skills – I am good on the phone and enjoy mixing with
people.
Experience Humber NHS Foundation Trust – Willerby Jan 2001 to Present
Townend Court – Ward Administrative Assistant
I provide administration duties for two wards at Townend Court. My duties
include answering the phone, taking messages and passing them on in a
timely manner to the relevant people. Dealing with a variety of outside
organisations, such as outside care providers, social services, client family
and other professionals. Dealing with all administration tasks relating to
meetings, such as sending out invites, organisings meetings, minuting
meetings, producing agendas, distributing minutes, booking venues.
Other duties including photocopying, faxing, shredding, copy typing.
Training Department – Administration Assistant
My duties includes, data entry onto Lorenzo, copy typing, photocopying,
filing, answering the telephone.
Home: 01430 430534 Mobile: 07976184874Willow House
38 Knedlington Road
Howden
East Yorkshire
DN14 7ER
Board Support Unit – Administration Assistant
My duties included, photocopying, copy typing, setting up templates,
answering the telephone and taking messages.
Team Secretary – Positive Assets, CDWs, Senior Chaplain
I provide all administration and secretarial support for Positive Assets,
Chaplaincy and the Community Development Workers. My duties include
diary management, arranging and providing all administrative support for
meetings, copy typing, maintaining the Positive Assets client database,
monitoring and ordering stationary, absence returns, dealing with all
telephone calls for positive assets and senior chaplain, taking messages
and promptly passing messages on, dealing with all incoming and
outgoing post.
Secretary to Head of Patient Experience and Team Secretary to the
Patient Experience Team
I provided all secretarial and administration support for the Head of Patient
Experience and the Patient Experience Team. My duties included diary
management, arranging meeting, booking venues, arranging
refreshments, minuting meeting, copy typing, compiling results on
spreadsheet system, acting a first point of call, taking messages,
monitoring and ordering stationary, doing absence returns for the
department, dealing with incoming and outgoing post. The Patient
Experience Team consisted of Chaplaincy, User and Carer Development
Workers, Community Development Worker, Positive Assets, Voluntary
Services, Hotel Services
College House - Secretary
I provide secretarial support to both Change Programme Managers for
Hull and East Yorkshire. Andy Flockton the Change Programme Manager
for Hull also manages the Hull AOT at John Symons House which means
he is based there two days a week which means I have to liaise with the
Team Secretary at John Symons House when booking appointments. As
part of my role I work closely with the Mental Health First Aid administrator
to help provide administrative support for the Mental Health First Aid
project. My duties include diary management, arranging meetings, copy
typing, audio typing acting as first point of contact.
Secretarial Support Unit
The Trust has created Secretarial Support Units on both the first and
second floor which perform similar function to the Board Support Unit.
The Secretarial Support Unit on the second floor support the three Unit
General Managers, the Head of Nursing, Heads of Partnerships for Hull
and East Riding, Head of Organisational Learning, Head of Child &
Adolescent Emotional Well-Being Services, Principal Manager, Legal
Services and Pharmacy. Therefore I have moved into the Secretarial
Support Unit on the second floor. Where I still worked for both Heads of
Partnerships, but continued to support the Board Support Unit.
Partnerships/Board Support Unit - Secretary
I worked I work part-time for the Board Support Unit helping support anyone who
needed the extra support one of my duties includes preparing the TMT agenda,
Trust Board agenda , maintaining the Board Support Unit databases and
maintaining the Board Support Unit Procedures. I also still work part-time for the
Heads of Partnerships. My duties included acting as the first point of call, copy typing, filling,
taking messages, diary management, meetings preparation including preparing agenda
and papers, taking minutes of meetings.
Business and Planning – Secretary
The Planning and Partnerships department was split into two therefore
Planning became part of Business Development and Partnerships went into
the Nursing Directorate. Following this I moved into Business and Planning
so I was still working for both planning and partnerships. This meant I become
more involved supporting the secretary for Head of Business and Planning.
My duties included answering the telephone, diary management, copy typing,
filling etc.. .
Planning and Partnership Department Team
Secretary
I worked in the Planning and Partnership Department at Beverley,
Westwood Hospital. . My duties include answering the telephone, taking
messages, general word-processing, setting up meetings, co-ordinating
workshops, sorting the post, ordering stationery. I worked for about five
people in the department I also supported the PA to the Director of
Planning and Partnerships.
Bridlington
Hospital
Admin Assistant
I worked at Bridlington Hospital as part of a Voluntary scheme in the
Medical Records Department for a fortnight. Where my duties included
filling, answering the phone and data input. I found this really interesting
even though it only lasted a short while.
Education ITQ Level 2 in IT August 2013
Advance Minute Taking December 2011
June 2009 A2 English Language and Literature
June 2008 AS English Language and Literature
Basic European Computer Driving Licence July 2007
March 2007 RSA Stage Two Audio
January 2007 RSA Stage One Audio
Competed an NVQ Level 3 in Administration Achieved August 2006
June 2005 RSA Stage 3 Part One Text Processing
June 2004 Shorthand – 40 wpm
June 2004 RSA Stage Three Part Two Word Processing
Jan 2002 RSA Stage Two Part Two Word Processing
June 2001 RSA Stage Two Part One Text Processing
June 1999 RSA Stage One Part Two Word Processing
June 1999 RSA Stage One Part One Text Processing
Customer Services Level 2 Achieved July 2004
Feb 2000 – June 1999 City & Guilds Level 3 in Information Technology
Oct 1998 - June 1999 NVQ In Business Administration Level Two
1997- Jun 1998 Education GNVQ Intermediate, Information Technology
Sep 1991- Jun 1996 Driffield School - GCSE’s History C, English C,
Technology D.
Interests I enjoy going out and socialising with my friends, reading and cooking. I
also enjoy going to the gym where I do Zumba, pilaties, LBT, Aquafit and
swimming. I enjoy learning and would like to continue to develop myself
in the future. During my career to date I have continued training both
work based courses and at college.
References:
On request.

More Related Content

What's hot

Lynn can_do_attitude revised
Lynn can_do_attitude revisedLynn can_do_attitude revised
Lynn can_do_attitude revisedLynn Daley
 
Jo Casserley September 2016
Jo Casserley September 2016Jo Casserley September 2016
Jo Casserley September 2016Jo Casserley
 
Resume of Jamie Roupe
Resume of Jamie RoupeResume of Jamie Roupe
Resume of Jamie RoupeJamie Roupe
 
Trish Watson CV 2015 v 0.2
Trish Watson CV 2015 v 0.2Trish Watson CV 2015 v 0.2
Trish Watson CV 2015 v 0.2Trish Watson
 
FIONA ENSLIN CV Feb 2017
FIONA ENSLIN CV Feb 2017FIONA ENSLIN CV Feb 2017
FIONA ENSLIN CV Feb 2017Enslin Fiona
 
Curriculum Vitae -Prashant Kumar
Curriculum Vitae -Prashant KumarCurriculum Vitae -Prashant Kumar
Curriculum Vitae -Prashant KumarPrashant Kumar
 
Curriculum Vitae Mockie Stoltz
Curriculum Vitae Mockie StoltzCurriculum Vitae Mockie Stoltz
Curriculum Vitae Mockie StoltzMockie Stoltz
 
NMannesResume2016.docx
NMannesResume2016.docxNMannesResume2016.docx
NMannesResume2016.docxNicole Mannes
 

What's hot (12)

Adel Garcia CV
Adel Garcia CVAdel Garcia CV
Adel Garcia CV
 
Lynn can_do_attitude revised
Lynn can_do_attitude revisedLynn can_do_attitude revised
Lynn can_do_attitude revised
 
YVB - CV 2016
YVB - CV 2016YVB - CV 2016
YVB - CV 2016
 
Jo Casserley September 2016
Jo Casserley September 2016Jo Casserley September 2016
Jo Casserley September 2016
 
Resume of Jamie Roupe
Resume of Jamie RoupeResume of Jamie Roupe
Resume of Jamie Roupe
 
Trish Watson CV 2015 v 0.2
Trish Watson CV 2015 v 0.2Trish Watson CV 2015 v 0.2
Trish Watson CV 2015 v 0.2
 
FIONA ENSLIN CV Feb 2017
FIONA ENSLIN CV Feb 2017FIONA ENSLIN CV Feb 2017
FIONA ENSLIN CV Feb 2017
 
Curriculum Vitae -Prashant Kumar
Curriculum Vitae -Prashant KumarCurriculum Vitae -Prashant Kumar
Curriculum Vitae -Prashant Kumar
 
resumes wynett gonzalez
resumes wynett gonzalezresumes wynett gonzalez
resumes wynett gonzalez
 
Curriculum Vitae Mockie Stoltz
Curriculum Vitae Mockie StoltzCurriculum Vitae Mockie Stoltz
Curriculum Vitae Mockie Stoltz
 
NMannesResume2016.docx
NMannesResume2016.docxNMannesResume2016.docx
NMannesResume2016.docx
 
Neo Resume
Neo ResumeNeo Resume
Neo Resume
 

Viewers also liked

601 a Willhite Stellato presentation
601 a Willhite Stellato presentation601 a Willhite Stellato presentation
601 a Willhite Stellato presentationNAGC
 
микропланирование1
микропланирование1микропланирование1
микропланирование1Nurlan Abilhanov
 
Part 1 learning contract pti
Part 1 learning contract ptiPart 1 learning contract pti
Part 1 learning contract ptiDermawan12
 
Makalah membangun jaringan RT/RW Net
Makalah membangun jaringan RT/RW NetMakalah membangun jaringan RT/RW Net
Makalah membangun jaringan RT/RW NetDede Linda
 
Allowable deductions.feb.2011
Allowable deductions.feb.2011Allowable deductions.feb.2011
Allowable deductions.feb.2011Phil Taxation
 
92022 1-430372161660
92022 1-43037216166092022 1-430372161660
92022 1-430372161660Dermawan12
 
Tutorial de-eclipse-cltt-mpr-dlnl
Tutorial de-eclipse-cltt-mpr-dlnlTutorial de-eclipse-cltt-mpr-dlnl
Tutorial de-eclipse-cltt-mpr-dlnlMichelle Peña
 
Presentation on cervical cancer
Presentation on cervical cancerPresentation on cervical cancer
Presentation on cervical cancerlok kathayat
 
Математика
МатематикаМатематика
МатематикаBilim All
 
Жан батист Ламарк
Жан батист ЛамаркЖан батист Ламарк
Жан батист ЛамаркBilim All
 

Viewers also liked (15)

Comp ii powerpoint
Comp ii powerpointComp ii powerpoint
Comp ii powerpoint
 
601 a Willhite Stellato presentation
601 a Willhite Stellato presentation601 a Willhite Stellato presentation
601 a Willhite Stellato presentation
 
Session #3
Session #3Session #3
Session #3
 
catalog_ktp-2016-online
catalog_ktp-2016-onlinecatalog_ktp-2016-online
catalog_ktp-2016-online
 
микропланирование1
микропланирование1микропланирование1
микропланирование1
 
Part 1 learning contract pti
Part 1 learning contract ptiPart 1 learning contract pti
Part 1 learning contract pti
 
Makalah membangun jaringan RT/RW Net
Makalah membangun jaringan RT/RW NetMakalah membangun jaringan RT/RW Net
Makalah membangun jaringan RT/RW Net
 
Allowable deductions.feb.2011
Allowable deductions.feb.2011Allowable deductions.feb.2011
Allowable deductions.feb.2011
 
Matemagia
MatemagiaMatemagia
Matemagia
 
92022 1-430372161660
92022 1-43037216166092022 1-430372161660
92022 1-430372161660
 
Tutorial de-eclipse-cltt-mpr-dlnl
Tutorial de-eclipse-cltt-mpr-dlnlTutorial de-eclipse-cltt-mpr-dlnl
Tutorial de-eclipse-cltt-mpr-dlnl
 
Presentation on cervical cancer
Presentation on cervical cancerPresentation on cervical cancer
Presentation on cervical cancer
 
Cocina gourmet
Cocina gourmet Cocina gourmet
Cocina gourmet
 
Математика
МатематикаМатематика
Математика
 
Жан батист Ламарк
Жан батист ЛамаркЖан батист Ламарк
Жан батист Ламарк
 

Similar to Resume (2)

Similar to Resume (2) (20)

Curriculum Vitae 3
Curriculum Vitae 3Curriculum Vitae 3
Curriculum Vitae 3
 
Ajay CV 1a
Ajay CV 1aAjay CV 1a
Ajay CV 1a
 
CV
CVCV
CV
 
NICOLA DIXON CV 2016
NICOLA DIXON CV 2016NICOLA DIXON CV 2016
NICOLA DIXON CV 2016
 
IK CV
IK CVIK CV
IK CV
 
Curriculum Vitae
Curriculum VitaeCurriculum Vitae
Curriculum Vitae
 
Mr Emmanuel Osei-Tutu Admin Offic (2)
Mr Emmanuel Osei-Tutu Admin Offic (2)Mr Emmanuel Osei-Tutu Admin Offic (2)
Mr Emmanuel Osei-Tutu Admin Offic (2)
 
Louise Wignall CV 1
Louise Wignall CV 1Louise Wignall CV 1
Louise Wignall CV 1
 
Louise Wignall CV 1
Louise Wignall CV 1Louise Wignall CV 1
Louise Wignall CV 1
 
Silindile F Cele C.V 2016
Silindile F Cele C.V 2016Silindile F Cele C.V 2016
Silindile F Cele C.V 2016
 
CV MARION
CV MARIONCV MARION
CV MARION
 
Toni Rice Master CV
Toni Rice Master CVToni Rice Master CV
Toni Rice Master CV
 
Hannah Payton CV Linked In
Hannah Payton CV Linked InHannah Payton CV Linked In
Hannah Payton CV Linked In
 
CV 2016
CV 2016CV 2016
CV 2016
 
Curriculum Vitae 2015
Curriculum Vitae 2015Curriculum Vitae 2015
Curriculum Vitae 2015
 
Curriculum Vitae
Curriculum VitaeCurriculum Vitae
Curriculum Vitae
 
Eileen's CV amend AML 2016
Eileen's CV amend AML 2016Eileen's CV amend AML 2016
Eileen's CV amend AML 2016
 
Tracy Olckers (1)
Tracy Olckers (1)Tracy Olckers (1)
Tracy Olckers (1)
 
23 ZP 03 2015 v2 (Legal)
23 ZP 03 2015 v2 (Legal)23 ZP 03 2015 v2 (Legal)
23 ZP 03 2015 v2 (Legal)
 
Resume-Penny Light
Resume-Penny LightResume-Penny Light
Resume-Penny Light
 

Resume (2)

  • 1. Nicola Young Profile I have worked for the NHS for thirteen years in a variety of roles. I am reliable and hard working person with excellent computer skills. I can work as part of a team or on my own. - Computer literate – Word Processing (Office 2007/2010) Spreadsheets, Database , Desk-Top Publishing , Outlook and PowerPoint - Excellent Organisational skills and the ability to prioritise own workload. - Excellent Diary Management Skills - Experience of taking shorthand and minuting meetings including arranging meetings and producing all supporting papers such as agendas. - Ability to work to a work under pressure to tight deadlines with changing priorities - I am used to working flexibly Communication skills – I am good on the phone and enjoy mixing with people. Experience Humber NHS Foundation Trust – Willerby Jan 2001 to Present Townend Court – Ward Administrative Assistant I provide administration duties for two wards at Townend Court. My duties include answering the phone, taking messages and passing them on in a timely manner to the relevant people. Dealing with a variety of outside organisations, such as outside care providers, social services, client family and other professionals. Dealing with all administration tasks relating to meetings, such as sending out invites, organisings meetings, minuting meetings, producing agendas, distributing minutes, booking venues. Other duties including photocopying, faxing, shredding, copy typing. Training Department – Administration Assistant My duties includes, data entry onto Lorenzo, copy typing, photocopying, filing, answering the telephone. Home: 01430 430534 Mobile: 07976184874Willow House 38 Knedlington Road Howden East Yorkshire DN14 7ER
  • 2. Board Support Unit – Administration Assistant My duties included, photocopying, copy typing, setting up templates, answering the telephone and taking messages. Team Secretary – Positive Assets, CDWs, Senior Chaplain I provide all administration and secretarial support for Positive Assets, Chaplaincy and the Community Development Workers. My duties include diary management, arranging and providing all administrative support for meetings, copy typing, maintaining the Positive Assets client database, monitoring and ordering stationary, absence returns, dealing with all telephone calls for positive assets and senior chaplain, taking messages and promptly passing messages on, dealing with all incoming and outgoing post. Secretary to Head of Patient Experience and Team Secretary to the Patient Experience Team I provided all secretarial and administration support for the Head of Patient Experience and the Patient Experience Team. My duties included diary management, arranging meeting, booking venues, arranging refreshments, minuting meeting, copy typing, compiling results on spreadsheet system, acting a first point of call, taking messages, monitoring and ordering stationary, doing absence returns for the department, dealing with incoming and outgoing post. The Patient Experience Team consisted of Chaplaincy, User and Carer Development Workers, Community Development Worker, Positive Assets, Voluntary Services, Hotel Services College House - Secretary I provide secretarial support to both Change Programme Managers for Hull and East Yorkshire. Andy Flockton the Change Programme Manager for Hull also manages the Hull AOT at John Symons House which means he is based there two days a week which means I have to liaise with the Team Secretary at John Symons House when booking appointments. As part of my role I work closely with the Mental Health First Aid administrator to help provide administrative support for the Mental Health First Aid project. My duties include diary management, arranging meetings, copy typing, audio typing acting as first point of contact. Secretarial Support Unit The Trust has created Secretarial Support Units on both the first and second floor which perform similar function to the Board Support Unit. The Secretarial Support Unit on the second floor support the three Unit General Managers, the Head of Nursing, Heads of Partnerships for Hull and East Riding, Head of Organisational Learning, Head of Child & Adolescent Emotional Well-Being Services, Principal Manager, Legal Services and Pharmacy. Therefore I have moved into the Secretarial Support Unit on the second floor. Where I still worked for both Heads of Partnerships, but continued to support the Board Support Unit.
  • 3. Partnerships/Board Support Unit - Secretary I worked I work part-time for the Board Support Unit helping support anyone who needed the extra support one of my duties includes preparing the TMT agenda, Trust Board agenda , maintaining the Board Support Unit databases and maintaining the Board Support Unit Procedures. I also still work part-time for the Heads of Partnerships. My duties included acting as the first point of call, copy typing, filling, taking messages, diary management, meetings preparation including preparing agenda and papers, taking minutes of meetings. Business and Planning – Secretary The Planning and Partnerships department was split into two therefore Planning became part of Business Development and Partnerships went into the Nursing Directorate. Following this I moved into Business and Planning so I was still working for both planning and partnerships. This meant I become more involved supporting the secretary for Head of Business and Planning. My duties included answering the telephone, diary management, copy typing, filling etc.. . Planning and Partnership Department Team Secretary I worked in the Planning and Partnership Department at Beverley, Westwood Hospital. . My duties include answering the telephone, taking messages, general word-processing, setting up meetings, co-ordinating workshops, sorting the post, ordering stationery. I worked for about five people in the department I also supported the PA to the Director of Planning and Partnerships. Bridlington Hospital Admin Assistant I worked at Bridlington Hospital as part of a Voluntary scheme in the Medical Records Department for a fortnight. Where my duties included filling, answering the phone and data input. I found this really interesting even though it only lasted a short while. Education ITQ Level 2 in IT August 2013 Advance Minute Taking December 2011 June 2009 A2 English Language and Literature June 2008 AS English Language and Literature Basic European Computer Driving Licence July 2007 March 2007 RSA Stage Two Audio January 2007 RSA Stage One Audio Competed an NVQ Level 3 in Administration Achieved August 2006
  • 4. June 2005 RSA Stage 3 Part One Text Processing June 2004 Shorthand – 40 wpm June 2004 RSA Stage Three Part Two Word Processing Jan 2002 RSA Stage Two Part Two Word Processing June 2001 RSA Stage Two Part One Text Processing June 1999 RSA Stage One Part Two Word Processing June 1999 RSA Stage One Part One Text Processing Customer Services Level 2 Achieved July 2004 Feb 2000 – June 1999 City & Guilds Level 3 in Information Technology Oct 1998 - June 1999 NVQ In Business Administration Level Two 1997- Jun 1998 Education GNVQ Intermediate, Information Technology Sep 1991- Jun 1996 Driffield School - GCSE’s History C, English C, Technology D. Interests I enjoy going out and socialising with my friends, reading and cooking. I also enjoy going to the gym where I do Zumba, pilaties, LBT, Aquafit and swimming. I enjoy learning and would like to continue to develop myself in the future. During my career to date I have continued training both work based courses and at college. References: On request.