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Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
Second Life Community Building and Citizen Engagement on the Isle of Wyrms
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Second Life Community Building and Citizen Engagement on the Isle of Wyrms

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The Isle of Wyrms leadership has carefully established practices, processes and events that nurture an international citizen participation that keeps visitors engaged and enthused. …

The Isle of Wyrms leadership has carefully established practices, processes and events that nurture an international citizen participation that keeps visitors engaged and enthused.

The author builds upon her previous work on community management and citizen engagement on the Isle of Wyrms by
focusing on the planning, communications, and design required to create, and manage, interactive events in Second Life.The case study presented has a particular focus on designing interactive activities and educational events management using the Second Life platform, communication tools, and scripting language.

Presented at the Sloan-C International Symposium Emerging Technology Applications for Online Learning on Friday, May 9th, 2008

Published in: Education, Business, Technology
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  • 1. Here Be Dragons <ul><ul><ul><li>Second Life Community Building and Citizen Engagement on the Isle of Wyrms </li></ul></ul></ul><ul><ul><ul><li>Nicola Martinez </li></ul></ul></ul><ul><li>Sloan-C International Symposium </li></ul><ul><li>Emerging Technology Applications for Online Learning </li></ul><ul><li>Friday, May 9th, 2008 </li></ul>
  • 2. <ul><ul><ul><ul><ul><li> </li></ul></ul></ul></ul></ul><ul><li>The Isle of Wyrms leadership has carefully established practices, processes and events that nurture an international citizen participation that keeps visitors engaged and enthused. </li></ul><ul><li>I will build upon my previous work on community management and citizen engagement on the Isle of Wyrms by focusing on the planning, communications, and design required to create, and manage, interactive events in Second Life. </li></ul><ul><li>The case study presented will have a particular focus on designing interactive activities and educational events management using the Second Life platform, communication tools, and scripting language. </li></ul>The Isle of Wyrms, Here Be Dragons
  • 3. Virtual Communities Live Music Concert
  • 4. International Citizenry <ul><li>English (US, Canada, UK, Australia, NZ) </li></ul><ul><li>Dutch </li></ul><ul><li>French (France, Belgium, Switzerland, French Canada) </li></ul><ul><li>German </li></ul><ul><li>Italian </li></ul><ul><li>Japanese </li></ul><ul><li>Portuguese (Brazil and Portugal) </li></ul><ul><li>Spanish (Spain and Latin America) </li></ul>The IOW Leadership makes a concerted effort to recruit guides From among the native speakers of represented language groups
  • 5. Multilingual Competitions with international judges
  • 6. Citizen Group Roles <ul><li>Guest – trial citizenship </li></ul><ul><li>Citizen - full citizenship </li></ul><ul><li>Volunteer - citizen helper, non staff </li></ul><ul><li>Guide - citizen helper, first level staff </li></ul><ul><li>Mentor - citizen leader, chosen from guide pool </li></ul><ul><li>Advocate – bridge between citizens and high council members </li></ul><ul><li>Mayor – elected by citizens from among the citizens </li></ul><ul><li>Ambassador - not a citizen group role…High Council, citizen representative at large </li></ul><ul><li>Guardian -Peacekeeper, Leader </li></ul>
  • 7. PG SIM No nudity No obscenity No violence No weapons No harassment No begging Citizens Only Build
  • 8. In World Group Communication Channels <ul><li>Isle of Wyrms Help Forum – Provides 24 hour live assistance drawing from international citizenry. </li></ul><ul><li>Isle of Wyrms Citizen’s Group- Invitation Only </li></ul><ul><li>Council of Hatchlings, Council of Wyrmlings, Council of Wyrms- Invitation Only, after authentication and by registration </li></ul><ul><li>Isle of Wyrms Conference Hall- Staff Communications Channel. Gives staff immediate access to each other and to IOW highest levels of leadership. </li></ul><ul><li>Dragon Friends – Non-draconian, interested in the dragons and the isles </li></ul><ul><li>and misc. related groups </li></ul>
  • 9. In-World Communications <ul><li>Live one-to-one assistance: in-world staffing of the Cathedral and the Sandbox, the two places new visitors are most likely to visit. </li></ul><ul><li>24 h Live Help Forum </li></ul><ul><li>Multilingual Notecards </li></ul><ul><li>In-World Posters that give out notecard information </li></ul><ul><li>The Herald , a monthly newspaper </li></ul>
  • 10. Virtuality and Immersion Cathedral: The Immersive Experience Community in Action Dragons assisting Dragons
  • 11. Events Management <ul><li>Select Group of Dedicated Volunteers </li></ul><ul><li>Guardian -Led </li></ul><ul><li>Team has guardians, mentors, an ambassador and other senior staff </li></ul><ul><li>Holds Regular Meetings </li></ul><ul><li>Brainstorms , proposes, coordinates and staffs all IOW events. </li></ul><ul><li>Each event is assigned a sole coordinator who is assisted by the other team members </li></ul>
  • 12. Ongoing Events <ul><li>Drum Dance Circle </li></ul><ul><ul><li>every other week </li></ul></ul><ul><li>Wyrm Wyrds storytelling </li></ul><ul><ul><li>alternating with Drum Dance </li></ul></ul><ul><li>Dragon Hatching Releases </li></ul><ul><ul><li>Most Anticipated Event on the Isles. </li></ul></ul><ul><ul><li>Dragons are released in limited numbers </li></ul></ul><ul><ul><li>Four times yearly and when a new species is created </li></ul></ul><ul><li>Summer and Winter Festivals </li></ul><ul><li>Holiday Events </li></ul><ul><li>Hatchie “Raids” </li></ul><ul><li>Otherworld Visits </li></ul><ul><li>Organized Games, etc. </li></ul>
  • 13. Planning Process <ul><li>Pre-event Planning </li></ul><ul><li>Event Coordination </li></ul><ul><li>Assign Tasks </li></ul><ul><li>Scheduling: </li></ul><ul><ul><li>North American Friendly Time Zone </li></ul></ul><ul><ul><li>Europe Friendly Time Zone </li></ul></ul><ul><ul><li>12-3 PM SLT on weekends is the optimal time for both zones to converge </li></ul></ul><ul><li>Location Planning </li></ul><ul><ul><li>Space </li></ul></ul><ul><ul><li>Avatar Size </li></ul></ul><ul><ul><li>Server Types </li></ul></ul><ul><ul><li>Prim Allotment </li></ul></ul><ul><ul><li>Scripts Running (scripts create lag - overall system slowdown and crashes). </li></ul></ul>
  • 14. Greeters and Avatar Helpers Crowd Control – someone to guide avatars in the right direction, help them find a seat, move them quickly out of the way if necessary Communications Facilitator (to send notices; manage group chat and IMs, handle the inevitable individual inquiries). Media Manager (Music and Video streams are controlled using the land tools) Staffing
  • 15. Events Planning Process <ul><li>Interested staff and guild members are invited to attend Events Planning meetings. Ideas are vetted through the events team, who decides which ones become formal proposals, puts a thread for those in the projects thread on the forum, and provide all details and changes using the assigned threads. </li></ul><ul><li>Guild sponsored events are vetted through the guild, but follow the same processes for getting on the events calendar, providing events details, assigning a guild events coordinator, and requesting resources.  </li></ul><ul><li>If an event is scheduled, event staff use the calendar and forum to manage the event. All staff who participate in an event coordination may post suggestions for that event within the same thread.   </li></ul>
  • 16. Charity Auction Fundraising for Real Life Charities – Converting Lindens to Real Money
  • 17. Event Coordination <ul><li>Events given the green light are assigned an event coordinator, who is responsible for the planning, execution and follow up for the event. </li></ul><ul><li>Event coordination includes: </li></ul><ul><ul><li>managing its forum thread; </li></ul></ul><ul><ul><li>recruiting and assigning volunteers; </li></ul></ul><ul><ul><li>creating posters; </li></ul></ul><ul><ul><li>event announcements to the Herald, group notices, and the forum; </li></ul></ul><ul><ul><li>running the event; </li></ul></ul><ul><ul><li>handling event post reporting: photos and details to the Herald as well as a post-event report on the forum. </li></ul></ul><ul><li>The coordinator doesn’t have to personally do these things. However, s/he is responsible for making sure the details are handled in a timely manner and at the level expected . </li></ul>
  • 18. Spring Fest Wonderland Ball Themed Events Draw Large Crowds
  • 19. Event Planning Meeting - Sample <ul><li>Events Planning Meeting for Spring-Summer 2008 </li></ul><ul><ul><li>This is open to interested IOW volunteers, citizen staff, High Council, Guardians and Guild members. </li></ul></ul><ul><li>  When: Saturday, April 5th at 10 am SLT </li></ul><ul><li>Where: Hedgetopia Meeting Space </li></ul><ul><li>  Agenda :  </li></ul><ul><ul><li>(1) Events Ideas Proposals, Vetting and Scheduling (bring your ideas, this is the meeting for which we decide the events for April, May, June, July, and perhaps even August).  </li></ul></ul><ul><ul><li>(2) Assignment of Coordinators to Scheduled Events (guides and above or guild members for a guild sponsored event are eligible to volunteer to coordinate an event)  </li></ul></ul><ul><ul><li>(3) Preliminary Planning for the June Summer Festival </li></ul></ul><ul><li>If you can't be there and want to propose an event or to be assigned to one, drop a note in the events mailbox in Limbo prior to the meeting. </li></ul>
  • 20. Technical Considerations Communications Management Dealing with Avatar Anxiety Assisting Newbies Guiding the Misguided Language support if handling multilingual environments Technical Considerations
  • 21. When Lag Happens, so do: Failed Teleporting; Failed Transactions; Communication Failures; Inability for avatars to move; Failed Group Notices; System Slowdown; Scripted Interactions Failure; Sim Crashes It’s always a good idea to have a Plan B: Alternative Second Life Locations, as well as web 2.0 alternative means of communication.
  • 22.  
  • 23. The Wyrmling Wrangle <ul><li>A capture game in which humans, elves or anthros chase and capture a wyrmling. </li></ul><ul><li>Wyrmlings were released for the chase wearing a scripted target device. </li></ul><ul><li>Chasers carried a scripted shooter to catch wyrmlings. </li></ul><ul><li>Wyrmlings met in the gazebo on Lethe, register and be given their target devices. </li></ul><ul><li>Chasers met in the glade at Tir na Lir, register and be given their shooters. </li></ul><ul><li>Chasers hunted the wyrmlings who were running and hiding across Tir Niva, Tir Infernis, Tir na Lir, Cathedral and Limbo. </li></ul><ul><li>Chasers had to successfully hit a wyrmling target to make the capture. </li></ul><ul><li>Each capture was followed by a brief reset period to allow the participants to rejoin the game.  </li></ul><ul><li>Prizes were given to chasers with the most captures and wyrmlings with the least captures. </li></ul>
  • 24. Wyrmling Wrangle <ul><li>A capture system that resets after two minutes. </li></ul><ul><li>Rather than be rewarded for one capture, the system records captures and tally up points. </li></ul><ul><ul><li>First capture of a unique avatar = most points. </li></ul></ul><ul><ul><li>Less points per capture of same person more than once. </li></ul></ul><ul><ul><li>Reset time per capture so wyrmling has a chance to escape and chasers can’t “camp”. </li></ul></ul><ul><li>1st, 2nd, and 3rd Prizes to: </li></ul><ul><li>****************************** </li></ul><ul><ul><li>A) Top number of captures per chaser </li></ul></ul><ul><ul><li>B) Least number of captures per wyrmling </li></ul></ul>
  • 25. Wrangle Game Ground restricted to the following sims: Tir Infernis, Tir na Lir, Cathedral, Limbo
  • 26. Wrangle Rules <ul><li>Rules: </li></ul><ul><li>Don't exceed flight limit </li></ul><ul><li>Don't go out of bounds </li></ul><ul><li>Don't wear a radar or scanner </li></ul><ul><li>Play fair </li></ul><ul><li>Have fun </li></ul>Capture System: Rays==target Lightening bubble ==capture stars==temporarily untouchable Note:  Wyrmlings have a reset period after each capture
  • 27. Talarus Luan, Celestial Dragon
  • 28. The Future of Being Human <ul><li>The 21st century is upon us, no longer a futuristic sci-fi fantasy. DNA and cloning technologies exist, as does the cyborg--the machine-extended human being. </li></ul><ul><li>What is in store for humanity? Our growing technological powers have given us an increasing ability to not only change the world around us, but ourselves as well. </li></ul><ul><li>The goal of this course will be to read current scholarly viewpoints on the question of being human and to discuss the implications for our future as humans in times of unprecedented scientific discovery, technological advancements, and medical breakthroughs. Activities will help students examine these implications through discussions, a pro-con debate, field research and an optional activity in &quot;Second Life.&quot; </li></ul>
  • 29. The Future of Being Human-Modules <ul><li>Introduction: Icebreaker Discussion: What are your thoughts on what it is to be human in the 21 st century and the future of being human? </li></ul><ul><li>Health Technologies: Lifespan, longevity, and related heath technologies.   </li></ul><ul><li>Brain Based Research: advancements in neuroscience research and how they inform our understanding of what it is to be human. </li></ul><ul><li>Science Policy and the Ethics Question: Overview of science policy issues; discussion on ethics: DNA testing; genetic pre-selection; cloning; stem cell research. </li></ul><ul><li>Artificial Life : Medical breakthroughs: limb and organ replacements, surgical implants, body enhancements; Artificial Intelligence; The Philosophy of Artificial Life; Emerging media and communication systems </li></ul><ul><li>Technological Futures: the post human; tracking implants (such as the veri-chip); surveillance futures; the loss of privacy; restricted freedoms; nanotechnologies; emerging technologies </li></ul><ul><li>Concluding Remarks: Follow up discussion from the icebreaker: now that you have completed the course, what are your thoughts on what it is to be human in the 21 st century and the future of being human? </li></ul>
  • 30.  
  • 31. The Future of Being Human- SL Activity <ul><li>Students will enter a transformation station and select the avatar of their choice from a pre-determined set of avatars. They will enter the station in their newbie avatar, and exit transformed. </li></ul><ul><li>During the transformation process, they will receive a HUD and a transportation system that will guide their experience of the following activity: </li></ul><ul><ul><li>Explore the world wearing a differently-abled, differently sized, or technologically enhanced avatar. The transportation system will include a selection of worlds that are from a historical or imagined past, present, and future. </li></ul></ul><ul><li>Using the HUD and transportation system, the student will visit these worlds, and analyze them from the perspective of:  </li></ul><ul><ul><ul><li>Being Human (Avatar) </li></ul></ul></ul><ul><ul><ul><li>The World Itself </li></ul></ul></ul><ul><ul><ul><li>Emerging Technologies   </li></ul></ul></ul><ul><li>The student will choose which of these perspectives to focus on in the analysis. </li></ul>
  • 32. Contact Information Nicola Martinez Director of Curriculum and Instructional Design Center for Distance Learning 111 West Avenue, Saratoga Springs, NY 12866 518-587-2100, ext. 2276 [email_address]

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