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New Perspectives in Patient Safety; Is the pilot a better doctor?   Controversies in Obstetrics, Gynecology and Infertility, 2008 Nicklas Dahlstrom, Lund University School of Aviation
Human Error and Accidents  - Then and Now Technology support increased safety - but creates new risks!
What have we learned  about safety in aviation?
What have we learned  about safety in aviation? …  well, some about cooperation, team work and leadership!
What happened? British Midlands Flight 092
Different Views on Human Error ,[object Object],[object Object],[object Object],[object Object],Who? Why?
” Operator Error”? Day 2: “ According to excerpts from the recorded conversation between the driver and the control station, Tomei (the driver) was apparently authorised to go through a red light in order to unblock rush-hour congestion.” Day 1: “ This eyewitness, Fabbio de Santes, who was on the second train, said it ran through a red signal before ploughing into the stationary train in front.”
Perception ,[object Object],[object Object],[object Object],[object Object],Control and question first impression!  Ask: Could it be something else?
Perception
Memory Consider limitations of short-term memory! Create routines which adhere to them!
Judgement and Decision-making ,[object Object],[object Object],[object Object],The question to ask: What is wrong with this judgement (or decision)?
Communication Over-clarity does not exist when it comes to safety! Communication should be clear and specific, also with colleagues you work with daily
Murphy’s law is wrong! Things that may go wrong actually has no negative consequences…   … and we end up drawing the wrong conclusions. Why accidents?
Why accidents?
Drift towards Failure Unsafe acts of processes Safe acts and processes Drive for increased efficiency can lead to erosion of safety New norms, routines, procedures intended to increase efficiency Safe acts according to routines, procedures etc.
Hero-stories Accident-stories “ Stories” in a Safety Culture Increase Safety - Reporting
Increase safety - Training Crew Resource Management is the effective utilisation of all available resources (e.g. crew members, aeroplane, systems and supporting facilities) to achieve safe and efficient operation Recurrent and adapted to the organization
Increase safety - Training
Swissair 111 - In-flight Fire Nova Scotia, Canada September 2, 1998 Increase Safety - Procedures
Swissair 111 - In-flight Fire Nova Scotia, Canada September 2, 1998 Increase Safety - Procedures “ If smoke/fumes are not eliminated, land at nearest suitable airport.”
Procedurers, Training och Simulation ,[object Object],[object Object],[object Object],[object Object]
Procedures, Training and Simulation
Procedures, Training and Simulation
Procedures, Training och Simulation ,[object Object],[object Object],[object Object]
Safety, economy, law and technology
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object]
Thank you for your attention! E-mail: nicklas.dahlstrom@tfhs.lu.se

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New Perspectives on Patient Safety from Aviation Insights

  • 1. New Perspectives in Patient Safety; Is the pilot a better doctor? Controversies in Obstetrics, Gynecology and Infertility, 2008 Nicklas Dahlstrom, Lund University School of Aviation
  • 2. Human Error and Accidents - Then and Now Technology support increased safety - but creates new risks!
  • 3. What have we learned about safety in aviation?
  • 4. What have we learned about safety in aviation? … well, some about cooperation, team work and leadership!
  • 5. What happened? British Midlands Flight 092
  • 6.
  • 7. ” Operator Error”? Day 2: “ According to excerpts from the recorded conversation between the driver and the control station, Tomei (the driver) was apparently authorised to go through a red light in order to unblock rush-hour congestion.” Day 1: “ This eyewitness, Fabbio de Santes, who was on the second train, said it ran through a red signal before ploughing into the stationary train in front.”
  • 8.
  • 10. Memory Consider limitations of short-term memory! Create routines which adhere to them!
  • 11.
  • 12. Communication Over-clarity does not exist when it comes to safety! Communication should be clear and specific, also with colleagues you work with daily
  • 13. Murphy’s law is wrong! Things that may go wrong actually has no negative consequences… … and we end up drawing the wrong conclusions. Why accidents?
  • 15. Drift towards Failure Unsafe acts of processes Safe acts and processes Drive for increased efficiency can lead to erosion of safety New norms, routines, procedures intended to increase efficiency Safe acts according to routines, procedures etc.
  • 16. Hero-stories Accident-stories “ Stories” in a Safety Culture Increase Safety - Reporting
  • 17. Increase safety - Training Crew Resource Management is the effective utilisation of all available resources (e.g. crew members, aeroplane, systems and supporting facilities) to achieve safe and efficient operation Recurrent and adapted to the organization
  • 18. Increase safety - Training
  • 19. Swissair 111 - In-flight Fire Nova Scotia, Canada September 2, 1998 Increase Safety - Procedures
  • 20. Swissair 111 - In-flight Fire Nova Scotia, Canada September 2, 1998 Increase Safety - Procedures “ If smoke/fumes are not eliminated, land at nearest suitable airport.”
  • 21.
  • 24.
  • 25. Safety, economy, law and technology
  • 26.
  • 27. Thank you for your attention! E-mail: nicklas.dahlstrom@tfhs.lu.se