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Ibm Collaboration Conference Sept 2007 V5
 

Ibm Collaboration Conference Sept 2007 V5

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Cardiff University technology update

Cardiff University technology update

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Ibm Collaboration Conference Sept 2007 V5 Ibm Collaboration Conference Sept 2007 V5 Presentation Transcript

  • The Modern IT Working Environment (MWE) Great Expectations..... Students today, Employees tomorrow Simon Vaughan, Programme Director, Information Services Cardiff University October 2007
  • My Background Joined Cardiff University in 2005 Programme Director Modern Working Environment Assistant Director University Systems Group Over 20 Years Global IT experience in the Private Sector 14 years at Sony Manufacturing 6 years as Global Technical Director for a US Packaging company
  • Agenda Background to Cardiff University & Information Services The Modern IT Working Environment (MWE) Some Challenges MWE Vision Overview of the MWE and the Journey to Date and Next Steps How we are implementing the IBM toolset…. Bringing Business Value to the University MWE Version 1.0 Websphere Portal, Collaboration tools, Business Process enablement tools Questions
  • Cardiff University
    • Founded by Royal Charter in 1883
    • A member of the Russell Group of leading UK research-intensive universities
    • Annual turnover £350 million
    • Annual research Income in excess of £100 million
    • 22,000 students (full & part-time)
      • 5,000 student residences
      • 5,000 students graduate each year
    • International Research and Learning & Teaching excellence:
      • 141 st in Times Higher World Rankings
      • World top 100 for biomedical science & arts and humanities
      • Ranked 7 th in last RAE
    • Organisation:
      • 5,000+ staff
      • 30 plus Academic Schools and Centres
      • Corporate enabling services:
        • 4 Administrative Directorates and Information Services
    • The Modern IT Working Environment is a key strategic project at Cardiff University (Steering group led by the VC)
    • Information Services (Insrv) is an Integrated (IT and Library) service with over 350 FTE staff
    • The Director of Information Services is a key member of the University board and reports to the VC.
    • IT groups within Insrv : The Enablement group
    • University Systems Group
    • University Infrastructure Group
    • University Futures Group
    • CTO Office
    • Programme Management, Business Change
    • Support Services (Finance, HR, PR)
    • Insrv’s strategy is closely aligned to the University Strategy
    Information Services
  • Modern IT Working Environment
      • Some Challenges we all face…….
  • Some key drivers on the Academic Landscape
    • Collaboration
    • Commoditization - everyone needs
    • access from anywhere
    • Collaboration across institutions / Continents
    • Private sector collaboration / Exchange
    • Alumni
    • ‘ Cradle to grave’
    • Access for life…
    • Globalization
    • Students from overseas
    • Expanding Markets (China…)
    • Border-mania
    • Research Community
    • Increasing needs
    • Reduce admin overhead
    • Collaborate with other researchers
    • who are geographically dispersed
    • Students
    • Anywhere, Anytime Access
    • E-Portfolio
    • Greater demands
      • Tech savy,
      • More for their (YOUR) money
    • Why attend Cardiff -
      • What makes us different and
      • attract the best…..
    • Regulations
    • FOI
    • Data Protection
    • Intellectual property rights
    • Reduce Complexity
    • Technology is becoming a commodity
    • ‘ More’ for Less
    • Administration (Schools and Divisions)
    • NEED Streamlined processes
    • Access to more information
    • Right tools for the right Job
  • A workforce in transition provides challenges …………………..and opportunities Capture their knowledge before they retire Relieve their stress and increase their effectiveness Attract and retain; harness their collaborative style Traditional approach to technology, collaboration, organizational loyalty, and rewards Hold the wisdom and intellectual capital of the organization Growing as % of workforce Shrinking as % of workforc e Essential source of professionals and middle managers Tech savvy but not “native speakers”; mixed approach to collaboration, loyalty, and rewards Technology is 2 nd nature; more interested in peer / interest groups than organizational identity ; think work should be fun and fulfilling Critical to long-term viability and innovation Growing as % of workforce Source : IBM Older workers (Age 50 +) Mid- career workers (Age 35 – 50) New generation (born after 1980)
  • Web 2.0 is the native language of “Millennials” and the new language of collaboration … A new blog gets created every second. Everyone’s opinion should be heard By 2009, wikis are predicted to become mainstream collaboration tools in at least half of all companies. Everyone contributes Communication is constant And every generation wants the applications at work to be as “cool” and attractive as the ones at home … Source : IBM / Technorati/ Law Technology News, Dec 1, 2005 ; Comscore, Aug 8, 2005 ; America Online / Research Alert, Jan 6, 2006 E-mail is for old people…. Almost three-fourths of teens send instant messages more than e-mail.
    • Key highlights:
    • Social networking is considered VERY important by incoming students
    • 65% 'regularly' use social networking sites, such as Facebook, MySpace or Flickr
    • Only 5% 'never' use them at all!
    • Virtual environments such as Second Life are NOT popular amongst this age group
    • They see technology as a way to support teaching and learning, NOT a substitute for it
    • Potential Students see that the provision of IT may be a factor in applying for an institution, but the quality of teaching was considered FAR more important
    • Students need to see quantifiable benefits to new technologies, and would not be impressed by technologies introduced for the sake of the technology
    http://www.jisc.ac.uk/publications/publications/studentexpectations JISC Student expectation Survey Summer 2007…
  • becomes the…….. 21 st Century Employee Digitally Literate ‘ The Thumb Generation’ Always Connected Educationally Ambitious Community Oriented 21 st Century Student
  • Modern IT Working Environment
      • The current IT provision…
  • Internet or Remote A ccess Campus Access Staff Students (Current) Staff Researchers Researchers Student ‘ Islands of Information’ Current IT setup Access via a ‘desktop icon’ to individual applications / Systems Email Library Resources (Voyager) Blackboard Finance system HR and other Admin systems Student records Unstructured Content (Docs, Images,,,,)
  • Current IT Setup…..
    • Information Overload….
    • Paper, Paper, Paper…
    • We need an environment that ‘is just for me’ with the information that I need to do my job MORE EFFECTIVELY!
  • Islands of information…… Manual Process Takes lots of time… Lots of Paper Re-keying of data Errors No ‘one source’ of data ‘ Spaghetti effect’ Finance Estates Student records
  • Modern IT Working Environment
      • The Vision…..…
  • Today, people choose online (Internet) services and business processes because they are fast / easy to use / and available at anytime from anywhere . They expect online web based systems to “ know them ”… … provide personalised choices Why do we need an MWE at Cardiff? … provide an intuitive user interface … hide all system complexity … .. be available when ever they need to use them!
  • Internet / Remote A ccess Campus Access IDENTITY MANAGEMENT Personalised view of all Resources relevant to your role Staff Students (Current and Potential) Staff High level Vision Researchers Researchers Alumni Institution to Institution (eg Uni -> Uni, NHS, Commercial org, etc) Single point of secure access Common and personalised view of all resources Seamless access to authorised services regardless of location Partners Students Collaboration tools (IM, E-mail, Calendar, Social Computing) Unstructured Content (Docs, Images,,,,) Library Resources (Voyager, E Journals, etc) Blackboard Finance system Student records HR and other Admin systems External systems External web content
  • Single Sign on (One Username / Password to access your authorised resources) Identity Management System Enables User My MWE My Business Processes My Alerts / ‘Action items’ Web Site Content Information Feeds / Subscription Document sharing / Collaboration Platform Independent Location Independent Current ‘Services’ Independent My Admin systems E-Learning system (Blackboard) Advanced Search Tools My Library Information ‘ My Schools’ Applications Desk to Desk Video Conference Instant Messaging My Personal e-mail My Cardiff University e-mail New Services
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  • The Foundations…………… a) Governance University wide buy in Software / Services governance Moving towards Composite applications (Collaboration tools ‘mashed up’ with Process enablement tools delivered by a single user interface - the Portal) d) Move towards the introduction of Web services c) Business process re-engineering (working with the Lean University team) b) Implementing an Enterprise infrastructure (MWE SOI…) A Procurement process, resulting in: Resilant Hardware Infrastructure Enterprise Portal (with Single Sign on to applications) Collaboration tools - e-mail, Calendar, IM, Social computing.. Enterprise Srv Bus with Data Integration / Apps integration toolkit Enterprise Content Management System (ECMS) Business Process modeling, mapping and monitoring toolkit
  • a) Governance / Buy in : Major Phases to date INSRV Preparation INSRV investigation Dec 2005 2006 ‘ DO IT’ University led 2004 2007 Idea Generation * Formulate MWE vision and plan Key Deliverables * Project preparation in line with University strategic direction Project Mobilisation * Recruit Key Insrv Staff * Bid For Funds * Technical Evaluation * Supplier Evaluation * Basic elements of Insrv geared up and funding to start the journey secured * Phased implementation of MWE vision Realisation and Delivery * Phased implementation of MWE version 1.0 and beyond.. * Communications * Tender process resulting in the Procurement of ‘software and infrastructure’ from IBM * Partnership agreement with IBM * User led implementation * Training (Technical and User) * Gain support within the University * Heads of School * Admin Divisions and other team members * University Board * Development of Pilot Education and Buy in * Demonstrate pilot to
  • MWE Steering Group Chair: Dr David Grant Independent Reviewer Portal Services Implementation Groups MWE Programme Office Programme Management, Change Control, Project Reviews, Financial Management Technology Realisation Architecture Design, Procurement, Technical Knowledge Transfer, Product Release Management Research PSIG Chair: Pro VC research Learning, Teaching and Student Experience PSIG Chair: Pro VC L and T Administration PSIG Chair: Director of Strategy Business Change Communications, Awareness raising, Requirements Gathering, Analysis, Reporting & End-User Training D E L I V E R Y T E A M S a) Governance / Buy in : Structure
      • The Technology
    b) Implementing an Enterprise infrastructure (MWE SOI…)
  • b) The Introduction of an Enterprise Architecture MWE - The Service Oriented Infrastructure (The SOI for SOA) Data Integration platform DW Operational systems Business intelligence system Content management system (CMS) ECMS Events Master data Operational data WWW Enterprise Portal Single sign-on Search Office live web feeds & unstructured content ECMS BI applications BI tools BI Dashboard Decision Support Services Enterprise Service Bus Business Process Management Performance Management Service Registry Operational data Copyright © Intelligent Business Strategies 2007 Collaboration Services Application Services Service from Packages External services Custom services Students, Researchers Schools, Directorates
  • • Version 1.0: The First Implementable Version of the MWE Tender lots • Lot 1 Resilient hardware platforms and storage including backup/restore services • Lot 2: Enterprise portal software including single sign-on services • Lot 3: Collaboration tools including e-mail and calendaring • Lot 4: Enterprise content management • Lot 6: Application integration • Lot 7: Data integration • Lot 8: Knowledge transfer session • Lot 5: Business Process management
  • Lot 2 - Enterprise Portal and Single Sign-on Data Integration platform DW Operational systems Business intelligence system Content management system (CMS) ECMS Events Master data Operational data WWW Enterprise Portal Single sign-on Search Office live web feeds & unstructured content ECMS BI applications BI tools BI Dashboard Decision Support Services Enterprise Service Bus Business Process Management Performance Management Service Registry Operational data Copyright © Intelligent Business Strategies 2007 Collaboration Services Application Services Service from Packages External services Custom services Students, Researchers Schools, Directorates
    • We want to simplify end user access and provide internal and external users with a single, web-based, personalised user interface:
      • Client access – Windows, Apple & Linux clients + mobile devices
      • User management
      • Single sign-on
      • Taxonomy – design, build and maintenance
      • Search and crawlers
      • Forms support
      • Portal integration with
        • ECMS, Business processes, applications, BI and collaboration tools
      • Customization
        • Colour schemes, branding, layout, portlet building
      • Role based personalisation
    Lot 2 - Enterprise Portal and Single Sign-on
  • Lot 3 - Collaboration Tools Data Integration platform DW Operational systems Business intelligence system Content management system (CMS) ECMS Events Master data Operational data WWW Enterprise Portal Single sign-on Search Office live web feeds & unstructured content ECMS BI applications BI tools BI Dashboard Decision Support Services Enterprise Service Bus Business Process Management Performance Management Service Registry Operational data Copyright © Intelligent Business Strategies 2007 Collaboration Services Application Services Service from Packages External services Custom services Students, Researchers Schools, Directorates
    • Needed to facilitate collaboration between communities of users on and off campus
    • We need email and calendaring but require a rich suite of collaboration tools
      • Email, shared calendar, IM, Net Meetings, threaded discussions, video conferencing, presence awareness, team workspaces, Blogs, Wiki
      • Integration with portal software and Office applications
      • Web services interfaces
      • Scalability
      • Storing of collaborative content in an ECMS
      • Integration with records management
      • Archiving of collaborative content
      • Ability to crawl collaborative content
      • Easy migration off existing tools (Groupwise)
    Lot 3 - Collaboration Tools Including E-mail & Calendar
    • Provide access via a single personalised user interface
    • Collaboration tools for 30,000 plus users
      • Email, calendaring, instant messaging
      • Real-time presence awareness
      • Shared workspaces for virtual communities
      • Blogs / Wiki, etc…
    • Information management
      • Better than Google tools to discover, search and manage information e.g. articles, documents, records, podcasts, video streams...
      • Targeted information feeds e.g. e-journals
      • Replacing unmanaged document chaos on shared drives with a robust document and records management system
    • Applications and processes
      • Tools to integrate and manage any University application and implement ‘Paperless’ business processes
      • Library services e.g. My Bookshelf, My Library Account
      • E-learning services e.g. My Modules, My Assignments
      • Student records e.g. Update My Profile
    • Built on resilient, eco-friendly hardware and network infrastructure for anytime, anywhere access
    • * Aimed for academic year 2007/08 rollout according to detailed priorities agreed by the Steering Group.
    Version 1.0* is the MWE foundation
  • Tender Timescale Action Date Advertisement placed in the OJEC 31 January 2006 Expression of Interest deadline 10 March 2006 Invitation to Tender 31 March 2006 Last date to register for Bid Clarification Open Day and Closed Technical Sessions Noon on 7 April 2006 Vendor Bid Clarification Open Day 11 April 2006 Vendor Closed Technical Session 12 April 2006 Receipt of Tenders Noon on 15 May 2006 Evaluation / bid clarification, reference site visits 17 May – 17 August 2006 Detailed discussion with Preferred Vendor 18 August - 29 Sept 2006 Steering Group Endorsement 18 Sept 2006 Contract award followed by start of work October 2006
  • Tender responses PQQ responses Invited to Tender Submitted Tender Preferred Partner 80 + Vendors * Cap Gemini * Computacentre * EMC * IBM * Hummingbird * HBS * Parity * PCS  * EMC (Documentum, BEA, Microsoft) * IBM * HBS (SAP, Groupwise) * Parity (Oracle)     IBM
  • ‘ Glue’ Enterprise Portal Resilient and Secure IT Infrastructure Information and Administration Systems School Systems applications SITS Compel Coda Honours Cyborg Toolset for cross University integration, Process mapping and ‘e-forms’ Secure Identity Managed Environment ECMS (Doc Mgt) Library (Voyager) VLE (Blackboard) External content Information Resources Web Content E-mail Calendar Collaborative Workspaces Instant Message Forums Collaboration and Communication Tools News Feeds Discussion Boards Blogs / Wiki Productivity Tools IBM WebSphere Portal Websphere, Ichain Tivoli, IBM Blade centres Lotus (Notes, Sametime, Quickplace, Connections) Websphere Message Broker Websphere Business Modeller Websphere Process server Workplace Forms Rational Portlet Factory WID Information server
  • c) Business process re-engineering
  • Process mapping, Modeling, Simulation and Documentation c) Business process re-engineering Enabled by Business change and the ‘Lean University’ Project Empowered by the ‘MWE’ Project and toolset Business Owners Business Analysts
  • d) The Introduction / development of Web Services
  • Three key sources of services Service-enable high-value existing IT assets for reuse Working with current (and future) system vendors.. (where possible!) (Facebook integration, Google maps, External feeds, etc) d) The Introduction / development of Web Services Copyright © Open Logic Fill in gaps by creating new services (use of MWE tools) Use externally provide services to support commodity tasks Consume external services Create new services from scratch Service-enable existing assets
  • Composite Applications: Pulling it together Aggregate Surface in an Enterprise Portal (MWE!) Integration Student Records Residence system Finance system Aggregate Disparate Information 2 1 Combine services from multiple back end systems (internal + external) Present in an Interactive, Composite application thru an Enterprise Portal UI 3 Student Number Residence Details Payment Details
  • Composite Applications: Pulling it together Creating Business Value with Portal, Collaboration and Process tools integration
  • The real power of the MWE is the toolkit it will provide to help automate a Business process Combination of Document management, collaboration tools, process mapping and applications integration ‘ Back end systems’ will become transparent to the user e.g. Travel request (Attending a conference / University Business travel ) Map Business Process HR Recruitment process Committee Papers Other Examples…. Student Enrolment Notifications to Students HR Appraisal Process A Senior Management “dashboard” Streamlined Admin services for researchers Online booking and payment for University facilities Online Telephone Directory Collaborative Work Spaces Online Forums Online Procurement ‘ Update my details’ Expense Reporting Copyright © Cardiff University, Information Services 2006 Student access from ‘Cradle to Grave’ Event Booking task task task ‘ TO DO’ List notification Travel requestor Line Manager Head Of School task task task ‘ TO DO’ List notification
  • Creating Business Value with Portal, Collaboration and Process integration Extended My Tasks Filter tasks by Business Process Show task detail 1-click “Claim and Work on” Sort on all columns Show task priorities Show task due date/time Copyright © Cardiff University and Open Logic
  • Composite Applications: Pulling it together Creating Business Value with Portal, Collaboration and Process integration Can also show processes that I participated in, even if I did not initiate the process Sametime Integration: Chat with the process initiator, or with members that are the potential owners or actual owner of the current task within the process Copyright © Cardiff University and Open Logic
  • Creating Business Value with Portal, Collaboration and Process integration Extended My Tasks 1-click “Claim and Work on” Sametime Integration: Chat with the process initiator, or other colleagues who can claim and work on this task Copyright © Cardiff University and Open Logic
  • Composite Applications: Pulling it together Next Steps Connections, Quickr and Sametime 8 integration in the MWE
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  • Lotus Connections / Quickr Services which we will use in the MWE Benefits for Cardiff ; Directory of Expertise, People search Virtual Communities which individuals build up themselves (self selecing) Team Blogs, Personal blogs : share experience / expertise and more………… Communities Blogs Dogear Activities Profiles Quickr Connectors Shared Content Team Workspaces Workflow Anywhere Anytime Wikis Team Blogs Business templates Quickr Services Quickr content stores
      • Where are we : The Plan
  • Delivery plan – presented to Steering group July 2007 Dec 06 Jan 07 Feb 07 Mar 07 Apr 07 May 07 Jun 07 July 07 Aug 07 Sept 07 EARLY TEST VERSIONS Test out of box functionality demo servers and loan kit PROTOTYPES Test dependencies in real environment BETA TESTING First version that test users will see and test resulting in iterative development MWE Milestones and activities Time Hardware Early Delivery Hardware Delivery Site1 USER ENGAGEMENT and BUSINESS CHANGE ACTIVITIES DESIGN IMPLEMENTATION TESTING (Highly Structured) ROLLOUT Hardware Delivery Site 2 Oct 07 Nov 07 Dec 07 Begin planning for Further Versions User Feedback v0.1.0 v0.1.1 v0.9.0 v 1.0 ( Requirements gathering, Evaluation, Prioritisation, Feedback, Training, etc )
  • INSRV Technical Delivery Teams Governance Support User Support Library Tech Group Insrv working Group Programme Director: Simon Vaughan Business Change David Harrison / Heather Kitts / Joan Wright Technical Design Authority Hugh Beedie / Paul Hobson Technical Realisation Guy Middleton P R O G R A M M E O F F I C E Financial Control Nicola Bolt MWE Steering Group Research PSIG Administration PSIG LTSE PSIG Programme Officers Infrastructure Portal Collaborative Tools Authentication and Identity (SSO) Business Process Management & Application Integration Knowledge Transfer Desktop Delivery Data Integration and Business Intelligence Findability Content and Records Management Test and Inter-stream integration User Engagement User Education User Communication User Experience Rollout Management
    • Key messages:
      • Institutional level buy in / Governance is the key
        • Any project should be seen as a strategic initiative
      • Technology is one enabler
      • – People are the key!
      • Ensure your IT organisation is focused on:
        • An application integration strategy
        • Developing a Comprehensive approach to Enterprise Architecture
        • Developing integration competency centre (for SOA integration)
        • Implements a comprehensive SOA infrastructure (the SOI!)
      • Treat any such project as a Journey
      • Start small and advance gradually……
    Keep S miling O n A constant basis
  • ‘ ...trying to introduce change in a university is like trying to move a cemetery. You can expect no help from the people inside.’ Graham Leicester, Policy Learning And Finally.............
  • And every generation wants the applications at work to be as “cool” and attractive as the ones at home … Technorati/ Law Technology News, Dec 1, 2005; Comscore, Aug 8, 2005; America Online /Research Alert, Jan 6, 2006 The environments we create for our Students will be expected from you when they join YOUR workforce…..
  • Thank you ! Questions......... For further information, please feel free to contact: Simon Vaughan [email_address] October 2007
  • Environmental Requirements
    • Guaranteed to work in, and have no impact on existing infrastructure
      • Foundry LAN
      • DELL Servers
      • Brocade Silkworm SAN switches
      • EMX Clariion CX600 storage arrays
    • Supplier to define required environmental enhancements (aircon, etc)
    Lot 1 - Hardware Resilience and Scalability
    • No single point of failure
    • Highly available (99.9%)
    • Initial system sized to support FIV load
    • Easily capable of incremental growth without hardware replacement
  • Lot 4 – Enterprise Content Management Data Integration platform DW Operational systems Business intelligence system Content management system (CMS) ECMS Events Master data Operational data WWW Enterprise Portal Single sign-on Search Office live web feeds & unstructured content ECMS BI applications BI tools BI Dashboard Decision Support Services Enterprise Service Bus Business Process Management Performance Management Service Registry Operational data Copyright © Intelligent Business Strategies 2007 Collaboration Services Application Services Service from Packages External services Custom services Students, Researchers Schools, Directorates
    • Required to manage the vast amount of unstructured content as well as cater for university records
    • Includes support required for:
      • Integration with authoring tools and file management
        • e.g. MS Office, Digital scanners and document capture, forms authoring
        • Integration with Windows Explorer
      • Management of all kinds of unstructured content
        • e.g. office documents, web content, digital media, collaborations, XML
      • Document libraries, check-in/check-out, versioning, document workflow
      • JSR170 and WebDav APIs
      • Manage 3 rd party content systems i.e. Virtual ECMS
      • Portal integration
      • Full records management support (ERMS)
        • Including archiving for digital preservation
        • National Archive approval
      • Search engine integration
    Lot 4 – Enterprise Content Management
  • Lot 5 - Business Process Management Data Integration platform DW Operational systems Business intelligence system Content management system (CMS) ECMS Events Master data Operational data WWW Enterprise Portal Single sign-on Search Office live web feeds & unstructured content ECMS BI applications BI tools BI Dashboard Decision Support Services Enterprise Service Bus Business Process Management Performance Management Service Registry Operational data Copyright © Intelligent Business Strategies 2007 Collaboration Services Application Services Service from Packages External services Custom services Students, Researchers Schools, Directorates
    • BPM required to allow the university to separate processes from applications and standardise on administration operations
    • We require support for
      • Process modelling
        • Graphical modelling, BPMN support, swim lanes, process rules
        • Mapping to underlying services and human tasks
        • Process simulation
      • Process execution
        • BPEL parsing and execution, multiple version support, automated and human task management
        • Portal integration
        • Integration with a rules engine
      • Process monitoring
        • Event monitoring
        • BAM, ABC
      • Eclipse based tooling
    Lot 5 - Business Process Management
  • Lot 6 - Application Integration & ESB Data Integration platform DW Operational systems Business intelligence system Content management system (CMS) ECMS Events Master data Operational data WWW Enterprise Portal Single sign-on Search Office live web feeds & unstructured content ECMS BI applications BI tools BI Dashboard Decision Support Services Enterprise Service Bus Business Process Management Performance Management Service Registry Operational data Copyright © Intelligent Business Strategies 2007 Collaboration Services Application Services Service from Packages External services Custom services Students, Researchers Schools, Directorates
    • Any to any application integration via a SOAP-based messaging backbone as the basis for the Cardiff University SOA
    • Support required for
      • ESB and/or message broker support
      • Pre-built connectors (SCA, JCA, .Net etc.)
      • Service wrapper generation
      • Common business objects / vocabulary
      • Mediation services
        • XML message translation
        • Message protocol mediation
      • UDDI and service registry support
      • Service provisioning, management and security
      • Eclipse based tooling
    Lot 6 - Application Integration & ESB
  • Lot 7 - Data Integration Data Integration platform DW Operational systems Business intelligence system Content management system (CMS) ECMS Events Master data Operational data WWW Enterprise Portal Single sign-on Search Office live web feeds & unstructured content ECMS BI applications BI tools BI Dashboard Decision Support Services Enterprise Service Bus Business Process Management Performance Management Service Registry Operational data Copyright © Intelligent Business Strategies 2007 Collaboration Services Application Services Service from Packages External services Custom services Students, Researchers Schools, Directorates
    • Enterprise data and metadata integration for all types of data integration needed by the University
      • Integration with data modelling tools
      • Declaration of a shared business vocabulary
      • Support for multiple database and file format data sources
      • Data integration for
        • Master data management
        • Data consolidation - ETL development for data warehouse construction, data migration
        • Data federation - EII for on-demand data integration
        • Data synchronisation
        • Re-purposing unstructured content and populating ECMSs
      • Enterprise data quality – batch, event driven DQ, on-demand data quality services
    Lot 7 - Data Integration
  • Lot 8 – Knowledge Transfer KT … for our Technical staff KT … for our Support staff KT … for Our users Innovative methods for delivering KT