01. Portal Business Overview

IBM WebSphere Portal Nick Davis Lotus Channel Technical Sales Portal and Collaboration [email_address]

Agenda
What is a Portal? Why Portals?
WebSphere Portal Overview, Features and Components
WebSphere Portal Architecture
Packaging

Today: disparate user experiences

Portal Definition
A well-known point of access to many different resources, presented in a consistent, integrated and personalised manner.
WebSphere Portal

Key Benefits and Capabilities of Enterprise Portal s User Perspective Dynamic experience Collaboration Customisation Personalisation Engaging UI Single Sign-on People Awareness Integration “ at the glass” Secure Access, SSO Role-based Deployment Scalability & Reliability Administration Navigation Application interfaces Aggregation IT Perspective Other web content CRM Application Databases Content Management eHR Web Services Syndicated Content Collaboration

Agenda
Packaging

Build vs Buy
An Evaluation of Build Versus Buy for Portal Solutions – IDC, Dec 2007
WebSphere Portal-based solutions had a 29% lower five-year TCO on average compared with in-house-developed portals.
Labour costs to deploy portals and applications with WebSphere Portal were 38% lower than with in-house solutions.
Every $1.00 spent on WebSphere Portal software yielded on average $4.80 in IT labour avoidance .
Initial deployments of portals developed on WebSphere Portal were 45% faster to market than in-house-developed counterparts.
Portal applications developed on the WebSphere Portal platform had a 78% faster time to market than those built for in-house portals.

WebSphere Portal – market leading Enterprise Portal
Market Leadership
#1 in Enterprise Portal Software market*
Over 5000 customer Portal installations
Double digit market growth**
Large leads in Customer Self-Service, Partner Self-Service, Employee Self-Service, and Dashboards *
>2000 SMB customers
Partner Leadership
Over 1,463 IBM Business Partner solutions in the IBM WebSphere Portal Business Solutions Catalog
30 ISVs have OEM’d WebSphere Portal
Technical leadership
Largest portals in the world (20 million -1 billion)‏
Smallest full-feature portals in the world, 20-user pack
Provides the front-end, or user interface, for IBM’s innovative SOA strategy
Drives portal standards- Leads JSR-286, Chairs WSRP 2.0., Co-Chaired JSR-168, Chaired WSRP 1.0.
*Reports, DataQuest, AMR, IDC
** IDC, Worldwide Enterprise Portal Software 2006-2010 Forecast Update and 2005 Vendor Shares: When Less is More. #202688, Kathleen Quirk, July 2006.
Best Java Enterprise Portal Technology Readers choice Award INFORMATION INTEGRATION PLATFORMS & PORTALS Performance Management Portals and Knowledge Management Dashboard Framework 2006 CRN Channel Champion Best Development tool IBM WebSphere Portal Best Enterprise Portal Platform - WebSphere Portal

Market Leadership – Gartner’s View WebSphere Portal now ranked as Market Leader in Gartner's 2008 MQ for Enterprise Portals. Leadership position held for 6 consecutive years.

A Few of the 6,000+ WebSphere Portal Customers

Over 6,000 Customers - expanding use of portals in new ways, and new customers growing
Government
More than 500 government customers
Every G8 nation
Over 40 US Federal Agencies
50% of US States
75% of mid-east nations
Largest ever Government Portal
Largest ever Public Education Portal
Banking
9 out of 10 Top Global Banks
9 out of 10 Top US Banks
7 out of 10 Top European Banks
29 out of 50 Top Global Banks
8 out of 10 Top AP Banks
Top customer nearing 100 Million users
Healthcare
4 of 5 Top US Healthcare Insurance Companies
Over 30 Hospitals, clinics & delivery networks worldwide
More than 12 online healthcare providers > 20,000 users
2 online healthcare providers with more than 5,000,000 users
2 major healthcare information system providers OEM WebSphere Portal
Retail
8 of 10 Top Global Retailers
35 of top 100 Global Retailers
9 of 10 Top US Retailers
40 of top 100 US Retailers
WebSphere Portal Customers

WebSphere Portal – Functional Architecture

Building a Portal Page Personalised Portlets Navigation Theme Security Customisation

Portlet Principle
Each portlet is a separate Web application
Developed independently
Can be placed anywhere on the page
Dynamic deployment; dynamic configuration
Portlets support multiple markups
Phones, Organizers, Voice
Unique views for each device
Business logic can be shared
Web 2.0
Portlets support Client Side Aggregation to retrieve and share information without server round-trips
Portlets can refresh individually
Support for AJAX and DoJo

Web Content Management
Inline Editing for infrequent users
User-friendly, simple templates for entering content
Full text, attribute and taxonomy search
Simplified process for including personalization rules in content and layout
Views allow users to find their content easily
User interface can be customized easily to provide tailored experience
Link Management and RSS Integration

Portal Document Management
Provided by IBM Lotus Quickr
User can navigate through a hierarchy of user-defined folders and documents.
Add, delete or modify folders
Easily add documents of any format from local file system
Share documents with teams
Collaborate on documents and team places

Theme Customizer
Change the banner: logo, colour, typography, border, background
Change the typography: default size, colour and style, headline size, colour, etc.
Change the navigation: orientation, tab colours, tab text
Change the colours: page colour or background, highlight colour
Change the buttons: text, colour, selected and unselected states
Show and hide footers, gutters, links, breadcrumbs, etc.
Theme Customizer - Easily change the look of a portal page - no HTML, JavaScript or XML coding required!

Portal Search helps raise productivity
Usability
Site map provides Secure “outline” of Portal hierarchy
Search API (SIAPI) published externally for applications
Relevance ranking
Integrate External Search Engines
External Search of Portal Content
Better search results from Google and other search engines
Photos from Flickr Web Search Results Search Results from Portal Suggested Links

WebAppIntegrator
User clicked on “Doorway on Jester”
tab and was sent to Doorway web app
on server Jester. the HTML <script> tag
executed and “injected” markup for
Portal navigation, Launch menu, and page
breadcrumbs into Doorway web app.
Solution for integration of external web applications with Portal Server Allows external web applications to display and make use of Portal navigation artifacts
Clicking on any Portal specific navigation
tab will take you back into Portal. Clicking on
any Portal URL page tab will hit the underlying URL.
Note that the page tab labeled
“ Doorway on Jester”
is correctly selected as the
current page.

Create new Portal Sites with New Site Wizard
The New Site Wizard combines several administrative actions into a single portlet:
User enrollment
Virtual Portal creation
Portal content import
Quickly create new Virtual Portals with Portal Sites and customize to suite your needs

Domino Integration
Sametime Contact List
Who Is Here
Lotus Web Conferencing
Lotus Document Viewer
Lotus Notes View
Domino Web Access
Inline QuickPlace
My Lotus QuickPlaces
Domino Document Manager
People Finder
Domino Application (catalog)‏

Web 2.0 Support
Superior enhanced User Experience
Improved response times – AJAX, REST, client–side aggregation, C2A
Enhanced flexibility – easy end user customization through drag & drop, Google gadgets, etc.
Smart markup and dynamic menus through semantic tags
Drive Innovation and Productivity through Social Software
Lotus Connections portlets
Quickr blogs, wikis, and forums
Improve time to value, time to market
Business user situational application development through the Portlet Pallette, drag & drop page composition, and composite application templates
Business user contribution of WCM content
More assets (REST, ATOM, gadgets) available to choose from.

Remember me Customer identification with your website can increase loyalty The site recognizes me without login… … requires user authentication… Access to sensitive service or operation,... … before access is provided.

Resource Manager Portlet

Tooling for Portal Development
Rational Application Developer
An open, comprehensive development environment for building e-business applications
Portal Tools are fully integrated to support portal and portlet development
Provides Portal Test Environment

IBM WebSphere Portlet Factory Speeds SOA Value and Deployment of WebSphere Portal
Automation for multi-page, complex portlets without coding – speeds development/deployment
Change simplified for evolving business requirements – increases efficiency of IT, LOB and users
Reuse for generation of new portlets from existing portlet models on demand – serve more business and user requirements for more value
SOA for integration/delivery of existing applications and portlet interfaces as reusable services – flexibility for increased ROI
Using the tool [Portlet Factory] also saved Allmerica $1 million in development costs, Clifton adds. The technology enabled Allmerica to build the portal in four months, whereas using API technology would have taken about 16 months, he estimates. Mike Clifton, Vice President of IT, Allmerica Insurance Source: Insurance & Technology , May 2005 http://www.insurancetech.com/story/showArticle.jhtml?articleID=160906146

Build Real-time Personalized Dashboards Sales Vice President Regional Mgr Local Sales Mgr Alerts personalized Scorecard shows regional info only Data filter adapts Graph displays revenue for selected office Scorecard shows office info only

Workplace Dashboard Framework is a set of reusable assets, robust administration tools, and dashboard-specific features that speed the creation of custom dashboards. Repository of Reusable Design Components Record List & Detail Hierarchy Drill Down Status Indicator Status Page Summary Row Summary & Drilldown Query Filter

WebSphere Portlet Catalog http://catalog.lotus.com/wps/portal/portal
Over 1,500 Pre-made portlets
270 ISV’s Providing Portlets
26 ISVS have OEM’d IBM Portal
1,200 Partners Trained on Portal

Agenda
Packaging

Basic Context Diagram HTTP Server … Database Supporting Services … WCM Backend2 Users LDAP Backend1 … Portal Server WebSphere App Server

Context Diagram with 3 rd -Party Security Authorisation Server … Database Supporting Services Identity Management … WCM Backend2 Users LDAP Backend1 … HTTP Server Authentication Plugin Portal Server WebSphere App Server

Architecture Overview WebSphere Portal V6.1 Portal Database(s)‏ User profile Database LDAP Directorie(s)‏ Page Aggregation Themes and skins Page Handler Dynamic UI Manager Rules Portlet Container and Services Portlet API Content access Search Portlet Preference Collab- oration AJAX Proxy Web clipper Admin Site Admin Credential Vault Single Sign-on XML Access Portal Script REST / APP J2EE JCA Web Services EJB JMS JDBC Servlet Security Caching Enterprise Data, Applications, Internet Content Process Server Remote portlet producer AUTHENTICATION Desktop and mobile Browsers, Mashups and offline Clients Remote portlet consumer Policy Portal Model Template Composition Component Handler Application Runtime AUTHORIZATION Feed Provider JSR286 WSRP 1.0 + 2.0 WSRP 1.0 + 2.0 Widgets . .

Agenda
Packaging

WebSphere Portal Version 6.1 Offerings WebSphere Portal Extend
Instant messaging*
Team Collaboration*
Electronic Forms*
*Limited entitlements
Application Server
Database
LDAP Directory Server
Admin
Workflow Portlets
Application Templates
Cluster Support
Single sign on
Search
Personalization
Presentation
Customization
Application aggregation
Java Portlet API
Use of 100’s of portlets
WSRP support
Web 2.0 APIs: REST
services, CSA, Live Text
WebSphere Portlet Factory ( 1 PF Designer per enterprise)
WebSphere Portal Server WebSphere Portal Enable
Web Content Management*
Document Management*
Enterprise Search*
Process Workflow*
*Limited entitlements NOTE: WebSphere Portal Enable for z/OS 6.1 targeted for 4Q 2008* * Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way.

IBM WebSphere Portal – Portfolio A Single Strategic Portal Base Offering The Industry’s Broadest Set Of Capabilities Business Process Content Dashboard Learning Enterprise Suite Collaboration Self-Service Industry
WebSphere Portal Server
WebSphere Portal Enable
WebSphere Portal Extend
WebSphere Portal Express
Additionally For:
Z Series Customers: WebSphere Portal Enable for z/OS
Mobile Requirements: WebSphere Everyplace Mobile Portal Enable

WebSphere Portal Accelerators Speed Time to Value Accelerators are integrated packages that easily snap-on to Portal to deliver rapid time-to-value
Introducing Business Accelerators …
Integrated packages that easily snap-on to WebSphere Portal to deliver rapid time-to-value for specific business challenges
Highly flexible, configurable, and scalable
Easily tailored for different roles & user types
Supports anytime and anywhere access from browser, rich client, & mobile devices
Start small. Snap on additional Accelerators for additional value
Accelerators dramatically speed time to value and reduce the cost of deploying portal-based business solutions
Shorten implementation cycles
Realize Time to Value without sacrificing flexibility
Realize quicker ROI o

Current Accelerators IBM WebSphere Portal Portfolio Collaboration Content Dashboard Learning Enterprise Suite Industry Self-Service Process

Product support pages
WebSphere Portal:
http://www.ibm.com/software/genservers/portal/support/
WebSphere Portal Zone on developerWorks:
http://www.ibm.com/developerworks/websphere/zones/portal/
* New! * WebSphere Portal Support Wiki (goes live at eGA):
http://www-10.lotus.com/ldd/portalwiki.nsf
Web Content Management:
http://www.ibm.com/software/lotus/support/workplace-webcontent-mgmt/support.html
Web Content Management Best Practices Wiki:
https://info2.lotus.com/lotus/quickr
Product Documentation:
http://www.ibm.com/developerworks/websphere/zones/portal/proddoc.html

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01. Portal Business Overview

by Nick Davis on Dec 15, 2008

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01. Portal Business Overview — Presentation Transcript