@NICKWECREATESWITCH ONTHRIVING IN CHANGENICK JANKEL, WECREATE & GLOBAL LEADERSACADEMYBRENT COUNCILSEP 2012
wecreate worldwideis a consultancy focusedon social & sustainableinnovation, enterprise &service designGLOBAL LEADERS ACAD...
INTENTIONSERVE YOU AS BEST I CAN WITH INSIGHTS I HAVECOLLECTED IN THE SPIRIT OF MUTUAL RESPECT &LEARNING
biomimicry evolutionary jurisprudence     org        biology       creativity behaviour measurement            networksneu...
WHO WE WORK WITH
WHO WE WORK WITH
WHERE WE HAVE DONE IT                        ☀ ☀☀        ☀               ☀☀                         ☀☀                    ...
INTHE LAST24HOURS
1BILLIONCONTENT PIECES ADDED TO FACEBOOK
70,000HOURSYOUTUBE VIDEOS UPLOADED
400MILLIONSKYPE CALLS
86,000NEW LINKEDIN MEMBERS
16BILLIONSMS MESSAGES SENT
AS WESPEAK
6BILLIONMOBILE SUBS
1BILLIONBROADBAND MOBILE SUBS
1BILLIONFACEBOOK USERS
200MILLIONFACEBOOK USERS IN 2011
600BILLIONMINUTES PER MONTH SPENT ON FACEBOOK
600MILLIONMINUTES IN ALL THE MOVIES THAT HAVEEVER BEEN MADE
500+MILLIONTWITTER USERS
600MILLIONTWEETS PER DAY
18MILLION 30 MILLION FOLLOWERSFOLLOWERS OF LADY GAGA
NO.1#TAG...OF 2011
#EGYPT
5 YEARSAGO
NODEMOCRACY IN EGYPT (OR TUNISIA)
NOBODYHAD HEARD OF QUANTITATIVE EASING (ORLEHMAN BROTHERS)
HOUSEPRICES AT THEIR GLOBAL ZENITH
KODAKWAS A BYWORD FOR PHOTOGRAPHY
INSTAGRAMWAS NOT EVEN A DREAM
NEVERBEEN A BLACK PRESIDENT (AND MANY THOUGHTTHERE WOULD NEVER BE ONE)
NOBODYHAD EVER USED AN IPAD (AND VERY FEWTWITTER)
CHANGEIS THE ONLY CONSTANT
THRIVEIN CHANGE?BECAUSE OF CHANGE?
LEADOUR SELF, OUR PEERS, OUR ORGS, THESYSTEMINTO, THROUGH AND OUT OF CHANGE?
DISTINCTMANAGE: CONTROL, HANDLE, TOLERATELEAD: ENGAGE, EMPOWER, ENABLE
“We were all born leaders;that is, until we were sent toschool and taught to bemanaged and to manage.”DEE HOCK, FOUNDER & ...
CHANGEWHAT IS IT?HOW DOES IT EFFECT US?CAN WE USE IT FOR GOOD?WHAT IS THE APPROPRIATE ROLE FOR LEADERSWITHIN IT?
HOW DOES THIS TOPIC CONNECT WITHYOUR PURPOSE & AMBITIONS?
CHANGEIS CHANGINGFAST, DISCONTINUOUS, PUNCTUATED,ACCELERATING, PATCHY
NETWORKSDECENTRALISED POWER, PEER-TO-PEERCOMMUNICATION, RAPID FLOWS OFINFORMATION, GLOBAL CONNECTIONSTHE WORLD WILL NEVER ...
TRIBES                MARKETS HUNTER-                     HIERARCHIES /GATHERER                                   NETWORKS...
CHANGEIS BUILT INTO EVERY LEVEL OF THE UNIVERSE
FROMELECTRONS IN EVERY ATOM...TO EVOLUTION OF SPECIES & GALAXIES
CHANGEIS THE PREREQUISITE FOR ALL LIFE & ALLCREATIVITY
DEATHIS STASIS (EQUILIBRIUM)HEALTHY COMPLEX SYSTEMS AREADAPTIVE, IN ‘DYNAMIC NON-EQUILIBRIUM’
ORDEREDGE OFCHAOSDISORDER
EDGEAMBIGUITYUNCERTAINTYUNPREDICTABILITY
EDGEOF CHAOS IS WHERE NEW IDEAS IN NATURE &CULTURE ARE BORN
INNOVATIONHAPPENS FASTEST IN LOCATIONS WHERE CHANGE ISTHE NORM
FERTILEMEDICI FLORENCE vs. PAPAL ROMEDEMOCRATIC ENGLAND VS. TSARIST RUSSIASILICON VALLEY vs. SAUDI ARABIAINNOCENTIVE vs. O...
SWITCHED ON LEADERSHIPINNOVATION    BREAKTHROUGH                                                  PREFERRED ORDER   CURREN...
SWITCHED ON LEADERSHIPINNOVATION    BREAKTHROUGH                            THE EXTENT OF                          THE BRE...
SWITCHED ON LEADERSHIPINNOVATION    BREAKTHROUGH                                   BREAKTHROUGH                           ...
58   THE BREAKTHROUGH SWITCH                                                                   Breakthrough Opportunity   ...
IN 1983, ONLY  THOSE WHO COULD USE ACOMMAND LINE COULD USE A   COMPUTER
PERSONAL COMPUTING                                                                                           Breakthrough ...
THE WORLD’S  LARGESTCOMPANY 28YEARS LATER
WHYDO MOST OF US FIND CHANGE, CHAOS &INNOVATION SO CHALLENGING?
NATUREABHORS A VACUUM
HUMANSABHOR A VACUUM OF MEANING
PATTERNSBRAIN DRIVEN BY DOPAMINE TO FINDTHEM EVERYWHERE
FORAGE,  FEED,FORNICATE
FIGHT,FLIGHT,FREEZE
WIREDTO SURVIVE AT ALL COSTS
SURVIVAL LEADERSHIP                      Closed hand                      Fist / palm off             OFF                 ...
WIREDTO SURVIVE AT ALL COSTSTO THRIVE TOO
OPENSTAY OPEN IN FACE OF FEAR, UNCERTAINTY,CRITICISM, BEING SIDE-TRACKED
SWITCHED ON LEADERSHIP              ON         Open handed                         Create, build, hold                    ...
SWITCHED ON INNOVATION                                                                                         Breakthroug...
LEADERSHIPOF HAND, HEAD & HEART
RESILIENCEIN THE FACE OF INEVITABLE CHAOS
EMBRACEINEVITABLE CHAOS TO FIND & SEIZEOPPORTUNITIES FOR IMPACT
THRIVENOT DESPITE OUR CHALLENGES, BUT BECAUSEOF THEM
ORGSDESIGNED FOR CONTROL IN STABLE &PREDICTABLE ENVIRONMENTSWIRED TO RESIST CREATIVITY IN FAVOUR OFEFFICIENCY
WORLDCHANGESWE HAVE TO CHANGE WITH IT
SWITCH ONPURPOSEFULLY REWIRE OURSELVES & OURORGS TO STAY OPEN TO POSSIBILITIES WITHINTHE CHALLENGES OF CHANGE
“Chaos’ is a frightening word, but you will haveto get used to it if you desire or hold leadershippositions in today’s org...
LEARNING TO LOVE   THE LIMBO                       METABOLISING                      CHALLENGES INTO                      ...
GREAT MYTHINNOVATION IS ABOUT “GETTING” NEWIDEAS / CONCEPTS
“It turns out that the ability tostop oneself from thinkingsomething is central to creativity.”SCIENTIFIC AMERICAN
GREAT TRUTHINNOVATION IS ABOUT LETTING GO OF THEOLD WAYS (IDEAS, ASSUMPTIONS,BEHAVIOURS) THAT BLOCK INNATECREATIVITY & COL...
ALLLOWINGNEW IDEAS INHERENTLY BORN FROMCHANGE TO FLOW
ALREADYIN YOUR OWN MIND, YOUR TEAMS & IN THENETWORK
“Let go of all your assumptionsand the world will make perfectsense.”CHUANG TZU
SURFINGTHE EDGE OF CHAOS
“Creativity is at the edge ofchaos.”ROBERT BILDER, TENNENBAUM CENTER FOR THEBIOLOGY OF CREATIVITY
CHOICE IS TO RIDE THE WAVE OR BE   SUNK BY IT
“The key to success is figuringout where is the edge? And howdo I stay the right distance fromthe edge?”RAY DALIO, FOUNDER,...
FALLINGIS INEVITABLE ON THE EDGEOFTEN IT HURTS SO MUCH WE DON’T WANT TOGET UP AND TRY AGAIN
COACHINGIS KEY TO LEARNING (FROM EACH FALL) ANDAVOIDING FALLS OTHERS HAVE LEARNT FROMSTAYING OPEN / COACHABLE
“Come to the edge, he said. Theysaid: We are afraid. Come to theedge, he said. They came. Hepushed them and they flew. “GUI...
The pioneeringcreative leadership  & collaboration     coaching   programme
Change is the fuel for allcreativity.The edge of chaos is thebest (only?) place wecan truly thrive.Together, everything is...
FORWARDTOGETHER
“The important thing isthis: to be able at anymoment to sacrificewhat we are for what wecould become.”CHARLES DUBOIS
SIGN UPINSIGHTS, IDEAS, OPEN COURSES ETCSTORYTELLING FOR LEADERS (NOV)
CONNECTWECREATEWORLDWIDE.COM: innovationconsulting & trainingGLOBAL LEADERS ACADEMY.COM: leadershipdevelopment, peer coach...
THRIVING & LEADING IN CHANGE
THRIVING & LEADING IN CHANGE
THRIVING & LEADING IN CHANGE
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THRIVING & LEADING IN CHANGE

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For Brent Council Senior Managers Conference: How to live through, embrace and thrive in change, leading and innovating at the edge of chaos.

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Transcript of "THRIVING & LEADING IN CHANGE"

  1. 1. @NICKWECREATESWITCH ONTHRIVING IN CHANGENICK JANKEL, WECREATE & GLOBAL LEADERSACADEMYBRENT COUNCILSEP 2012
  2. 2. wecreate worldwideis a consultancy focusedon social & sustainableinnovation, enterprise &service designGLOBAL LEADERS ACADEMYis an ethical leadershipdevelopment and coachingnetwork
  3. 3. INTENTIONSERVE YOU AS BEST I CAN WITH INSIGHTS I HAVECOLLECTED IN THE SPIRIT OF MUTUAL RESPECT &LEARNING
  4. 4. biomimicry evolutionary jurisprudence org biology creativity behaviour measurement networksneuroscience improvisation strategybusiness model cybernetics innovation motivation futurology sciencesocial theory literature peer-to-peerphilosophy narrative design modelstheory of science thinking innovationco-operation storytelling user anthropology complexity experience science game theoryhistory empowerment conflictpsychology coaching mediation
  5. 5. WHO WE WORK WITH
  6. 6. WHO WE WORK WITH
  7. 7. WHERE WE HAVE DONE IT ☀ ☀☀ ☀ ☀☀ ☀☀ ☀☀ ☀☀ ☀ ☀ ☀ ☀ ☀ ☀ ☀ ☀ ☀ ☀ ☀ ☀ ☀ ☀ ☀ ☀ ☀ ☀ ☀ ☀ ☀
  8. 8. INTHE LAST24HOURS
  9. 9. 1BILLIONCONTENT PIECES ADDED TO FACEBOOK
  10. 10. 70,000HOURSYOUTUBE VIDEOS UPLOADED
  11. 11. 400MILLIONSKYPE CALLS
  12. 12. 86,000NEW LINKEDIN MEMBERS
  13. 13. 16BILLIONSMS MESSAGES SENT
  14. 14. AS WESPEAK
  15. 15. 6BILLIONMOBILE SUBS
  16. 16. 1BILLIONBROADBAND MOBILE SUBS
  17. 17. 1BILLIONFACEBOOK USERS
  18. 18. 200MILLIONFACEBOOK USERS IN 2011
  19. 19. 600BILLIONMINUTES PER MONTH SPENT ON FACEBOOK
  20. 20. 600MILLIONMINUTES IN ALL THE MOVIES THAT HAVEEVER BEEN MADE
  21. 21. 500+MILLIONTWITTER USERS
  22. 22. 600MILLIONTWEETS PER DAY
  23. 23. 18MILLION 30 MILLION FOLLOWERSFOLLOWERS OF LADY GAGA
  24. 24. NO.1#TAG...OF 2011
  25. 25. #EGYPT
  26. 26. 5 YEARSAGO
  27. 27. NODEMOCRACY IN EGYPT (OR TUNISIA)
  28. 28. NOBODYHAD HEARD OF QUANTITATIVE EASING (ORLEHMAN BROTHERS)
  29. 29. HOUSEPRICES AT THEIR GLOBAL ZENITH
  30. 30. KODAKWAS A BYWORD FOR PHOTOGRAPHY
  31. 31. INSTAGRAMWAS NOT EVEN A DREAM
  32. 32. NEVERBEEN A BLACK PRESIDENT (AND MANY THOUGHTTHERE WOULD NEVER BE ONE)
  33. 33. NOBODYHAD EVER USED AN IPAD (AND VERY FEWTWITTER)
  34. 34. CHANGEIS THE ONLY CONSTANT
  35. 35. THRIVEIN CHANGE?BECAUSE OF CHANGE?
  36. 36. LEADOUR SELF, OUR PEERS, OUR ORGS, THESYSTEMINTO, THROUGH AND OUT OF CHANGE?
  37. 37. DISTINCTMANAGE: CONTROL, HANDLE, TOLERATELEAD: ENGAGE, EMPOWER, ENABLE
  38. 38. “We were all born leaders;that is, until we were sent toschool and taught to bemanaged and to manage.”DEE HOCK, FOUNDER & CEO, VISA
  39. 39. CHANGEWHAT IS IT?HOW DOES IT EFFECT US?CAN WE USE IT FOR GOOD?WHAT IS THE APPROPRIATE ROLE FOR LEADERSWITHIN IT?
  40. 40. HOW DOES THIS TOPIC CONNECT WITHYOUR PURPOSE & AMBITIONS?
  41. 41. CHANGEIS CHANGINGFAST, DISCONTINUOUS, PUNCTUATED,ACCELERATING, PATCHY
  42. 42. NETWORKSDECENTRALISED POWER, PEER-TO-PEERCOMMUNICATION, RAPID FLOWS OFINFORMATION, GLOBAL CONNECTIONSTHE WORLD WILL NEVER GO BACK TO HOWIT WAS
  43. 43. TRIBES MARKETS HUNTER- HIERARCHIES /GATHERER NETWORKS BUREAUCRACIES
  44. 44. CHANGEIS BUILT INTO EVERY LEVEL OF THE UNIVERSE
  45. 45. FROMELECTRONS IN EVERY ATOM...TO EVOLUTION OF SPECIES & GALAXIES
  46. 46. CHANGEIS THE PREREQUISITE FOR ALL LIFE & ALLCREATIVITY
  47. 47. DEATHIS STASIS (EQUILIBRIUM)HEALTHY COMPLEX SYSTEMS AREADAPTIVE, IN ‘DYNAMIC NON-EQUILIBRIUM’
  48. 48. ORDEREDGE OFCHAOSDISORDER
  49. 49. EDGEAMBIGUITYUNCERTAINTYUNPREDICTABILITY
  50. 50. EDGEOF CHAOS IS WHERE NEW IDEAS IN NATURE &CULTURE ARE BORN
  51. 51. INNOVATIONHAPPENS FASTEST IN LOCATIONS WHERE CHANGE ISTHE NORM
  52. 52. FERTILEMEDICI FLORENCE vs. PAPAL ROMEDEMOCRATIC ENGLAND VS. TSARIST RUSSIASILICON VALLEY vs. SAUDI ARABIAINNOCENTIVE vs. OXFORD UNIVERSITY CLASSICSDEPT.
  53. 53. SWITCHED ON LEADERSHIPINNOVATION BREAKTHROUGH PREFERRED ORDER CURRENT ORDER BREAKTHROUGH BREAKTHROUGH © Wecreate 201 CHAOS
  54. 54. SWITCHED ON LEADERSHIPINNOVATION BREAKTHROUGH THE EXTENT OF THE BREAKTHROUGH DEPENDS ON HOW DEEP WE ARE WILLING TO GO INTO WHAT IS POSSIBLE BREAKTHROUGH BREAKTHROUGH © Wecreate 201
  55. 55. SWITCHED ON LEADERSHIPINNOVATION BREAKTHROUGH BREAKTHROUGH BREAKTHROUGH © Wecreate 201
  56. 56. 58 THE BREAKTHROUGH SWITCH Breakthrough Opportunity What kind of headline ideas could Problem seize this opportunity?What is the problem, in human terms? Breakthrough Proposition What proposition emerges from this Proposition insight?What is the current proposition that results in the current proposition that resultsin this problem?this probelm? Breakthrough Insight What is a more insightful, future-positive Assumptions belief?What do we have to believe to generateand validate this proposition? BREAKTHROUGH © wecreate 2012
  57. 57. IN 1983, ONLY THOSE WHO COULD USE ACOMMAND LINE COULD USE A COMPUTER
  58. 58. PERSONAL COMPUTING Breakthrough Opportunity What kind of headline ideas could seize this opportunity? ProblemWhat is the problem, in human terms? Think different with a Mac... (and its ecosystem) Everyday people are not benefiting from the power of computers. Breakthrough Proposition What proposition maximises accessibility, usability and enjoyability? Proposition We design and sell ‘computers’ as creativityWhat is the current proposition [product offer, business model, maximisers - they help people thrive.org process] that leads to this problem? We design and sell computers as productivity maximers - they help businesses win. Breakthrough Insight What is a more powerful, liberating and abundant view of human nature /life? AssumptionsWhat do we have to believe to generate and validate this proposition? Creativity is the goal of life. Technology can help liberate us, empower us and inspire us to Productivity is the goal of life. Technology design, innovate and collaborate helps create more productivity by increasing our efficiency as cogs in the business BREAKTHROUGH machine (growing profits, GDP etc.) © wecreate 2012
  59. 59. THE WORLD’S LARGESTCOMPANY 28YEARS LATER
  60. 60. WHYDO MOST OF US FIND CHANGE, CHAOS &INNOVATION SO CHALLENGING?
  61. 61. NATUREABHORS A VACUUM
  62. 62. HUMANSABHOR A VACUUM OF MEANING
  63. 63. PATTERNSBRAIN DRIVEN BY DOPAMINE TO FINDTHEM EVERYWHERE
  64. 64. FORAGE, FEED,FORNICATE
  65. 65. FIGHT,FLIGHT,FREEZE
  66. 66. WIREDTO SURVIVE AT ALL COSTS
  67. 67. SURVIVAL LEADERSHIP Closed hand Fist / palm off OFF REACT = Closed mind = RETREAT OFF Assume solutions REPEAT Closed heart Fearful / judgmental OFF
  68. 68. WIREDTO SURVIVE AT ALL COSTSTO THRIVE TOO
  69. 69. OPENSTAY OPEN IN FACE OF FEAR, UNCERTAINTY,CRITICISM, BEING SIDE-TRACKED
  70. 70. SWITCHED ON LEADERSHIP ON Open handed Create, build, hold space, soothe Open minded ON Challenge = CREATE = assumptions, seek COLLABORATE CONTRIBUTE possibility, learn at edges ON Open hearted Intuitive, trusting, © wecreate 2012 connected
  71. 71. SWITCHED ON INNOVATION Breakthrough Opportunity What kind of headline ideas could seize this opportunity? ProblemWhat is the problem, in human terms? Breakthrough Proposition What proposition maximises accessibility, usability and enjoyability? PropositionWhat is the current proposition [product offer, business model,org process] that leads to this problem? Breakthrough Insight What is a more powerful, liberating and abundant view of human nature /life? AssumptionsWhat do we have to believe to generate and validate this proposition? BREAKTHROUGH © wecreate 2012
  72. 72. LEADERSHIPOF HAND, HEAD & HEART
  73. 73. RESILIENCEIN THE FACE OF INEVITABLE CHAOS
  74. 74. EMBRACEINEVITABLE CHAOS TO FIND & SEIZEOPPORTUNITIES FOR IMPACT
  75. 75. THRIVENOT DESPITE OUR CHALLENGES, BUT BECAUSEOF THEM
  76. 76. ORGSDESIGNED FOR CONTROL IN STABLE &PREDICTABLE ENVIRONMENTSWIRED TO RESIST CREATIVITY IN FAVOUR OFEFFICIENCY
  77. 77. WORLDCHANGESWE HAVE TO CHANGE WITH IT
  78. 78. SWITCH ONPURPOSEFULLY REWIRE OURSELVES & OURORGS TO STAY OPEN TO POSSIBILITIES WITHINTHE CHALLENGES OF CHANGE
  79. 79. “Chaos’ is a frightening word, but you will haveto get used to it if you desire or hold leadershippositions in today’s organizations... stability isno longer the prevalent condition of our age. Allthat seems simple and comforting is certain togive way to complex and nerve-wrackingsubstitutes... It won’t be easy. Decades ofdeeply ingrained procedures, traditions,attitudes, and cultural biases about managingchange must be jettisoned. In their place, newperspectives and frameworks must beembraced.”DARYL R. CONNOR, LEADING AT THE EDGE OFCHAOS
  80. 80. LEARNING TO LOVE THE LIMBO METABOLISING CHALLENGES INTO CREATIVITYSEEING CLARITY IN CHAOS LETTING GO OF OLD PATTERNS
  81. 81. GREAT MYTHINNOVATION IS ABOUT “GETTING” NEWIDEAS / CONCEPTS
  82. 82. “It turns out that the ability tostop oneself from thinkingsomething is central to creativity.”SCIENTIFIC AMERICAN
  83. 83. GREAT TRUTHINNOVATION IS ABOUT LETTING GO OF THEOLD WAYS (IDEAS, ASSUMPTIONS,BEHAVIOURS) THAT BLOCK INNATECREATIVITY & COLLABORATION
  84. 84. ALLLOWINGNEW IDEAS INHERENTLY BORN FROMCHANGE TO FLOW
  85. 85. ALREADYIN YOUR OWN MIND, YOUR TEAMS & IN THENETWORK
  86. 86. “Let go of all your assumptionsand the world will make perfectsense.”CHUANG TZU
  87. 87. SURFINGTHE EDGE OF CHAOS
  88. 88. “Creativity is at the edge ofchaos.”ROBERT BILDER, TENNENBAUM CENTER FOR THEBIOLOGY OF CREATIVITY
  89. 89. CHOICE IS TO RIDE THE WAVE OR BE SUNK BY IT
  90. 90. “The key to success is figuringout where is the edge? And howdo I stay the right distance fromthe edge?”RAY DALIO, FOUNDER, BRIDGEWATER (LARGESTAND MOST SUCCESSFUL HEDGE FUND IN THEWORLD)
  91. 91. FALLINGIS INEVITABLE ON THE EDGEOFTEN IT HURTS SO MUCH WE DON’T WANT TOGET UP AND TRY AGAIN
  92. 92. COACHINGIS KEY TO LEARNING (FROM EACH FALL) ANDAVOIDING FALLS OTHERS HAVE LEARNT FROMSTAYING OPEN / COACHABLE
  93. 93. “Come to the edge, he said. Theysaid: We are afraid. Come to theedge, he said. They came. Hepushed them and they flew. “GUILLAUME APOLLINAIRE
  94. 94. The pioneeringcreative leadership & collaboration coaching programme
  95. 95. Change is the fuel for allcreativity.The edge of chaos is thebest (only?) place wecan truly thrive.Together, everything ispossible.
  96. 96. FORWARDTOGETHER
  97. 97. “The important thing isthis: to be able at anymoment to sacrificewhat we are for what wecould become.”CHARLES DUBOIS
  98. 98. SIGN UPINSIGHTS, IDEAS, OPEN COURSES ETCSTORYTELLING FOR LEADERS (NOV)
  99. 99. CONNECTWECREATEWORLDWIDE.COM: innovationconsulting & trainingGLOBAL LEADERS ACADEMY.COM: leadershipdevelopment, peer coaching programmes, coachingcircles, org designNICKJANKEL.COM: life coaching; workshops; books
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