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SENSE MAKING & SYSTEMS THINKING
 

SENSE MAKING & SYSTEMS THINKING

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Science for Change Agents, Innovators & Entrepreneurs. Day 2...

Science for Change Agents, Innovators & Entrepreneurs. Day 2

Systems: Holism vs Reductionism
Linear vs. non-linear thinking
Events, symptoms and root causes
Mapping Systems
System Archetypes
Systemic Interventions and Trim Tabs
Disruptive & Systemic Innovation: Making Change Happen
People in Systems: Game Theory, Behaviorism, Social Psychology, Behavioural Economics / Biases & Heuristics
Motivations for Change Agents: Membership, Mastery, Meaning
MASTERCLASS FOR KAOS PILOTS, DENMARK

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    SENSE MAKING & SYSTEMS THINKING SENSE MAKING & SYSTEMS THINKING Presentation Transcript

    • @NICKWECREATE@NICKJANKELSCIENCE FORIMAGINEERSNICK JANKEL, WECREATEKAOS PILOTSFEB 2012
    • DAY 2SENSE MAKING &SYSTEMS THINKING
    • INTENTION KNOWLEDGE TERMS LENSES REDUCTIONISM EXPLANATION OF NATURALISM / REALISM EMPIRICAL ANALYSIS KNOW ‘TRUTH’ WHAT IS PROOF INDUCTION / DEDUCTIONPREDICT / CONTROL CORROBORATION OF EVIDENCE BASE INSTRUMENTALISM NATURE WHAT WORKS RCTS SEMIOTICS CONTEXT APPRECIATE / UNDERSTANDING OF HERMENEUTICS QUAL / QUANT EMPATHISE HOW THINGS ARE PO DISCOURSE ANALYSIS DECONSTRUCTION CRITICISM OF WHY STRUCTURALISM DISEMPOWER ‘ARCHEOLOGY’ THINGS ARE POST MODERNISM CRITICAL THEORY SYSTEMS / CYNEFIN INSIGHT INTO HOW TO ACTION RESEARCH IMPROVE EMANCIPATION CHANGE THINGS CRITICAL CONSCIOUSNESS
    • WORK THROUGH YOUR PROBLEM WITHEACH INTENTIONWHAT KIND OF RESEARCH METHODS?WHY?WHAT IS OPPORTUNITY / THREAT WITHEACH?
    • TODAYINTRO TO SYSTEMS THINKING. CONTENT & CONTEXT.CAUSES AND EFFECTS VS. TRIGGERS AND DRIVERS. FEEDBACKMECHANISMS. PREFERRED STATES. SYSTEM VS. INDIVIDUAL.  SYSTEMS &INNOVATION. WHOLE SYSTEMS CHANGE. TRIM TABS/ SWEETSPOTS.WORK WITH SYSTEMS THINKINGTHE BEER GAME OR OTHER GAMES FROM GAME-THEORY LIKEPRISONERS DILEMMA, ULTIMATUM GAME, ETC. TO SHOW THE SOCIALMECHANISMS IN HUMAN BEHAVIOUR.BUILD A SYSTEMS MAP TOGETHER AND LOOK FOR OPPORTUNITIES ANDSWEET SPOTS TO TRANSFORM IT WITH INNOVATION
    • HEARTCENTRED, GROUNDED
    • HOW DO YOU SOLVE MY BACK ACHE?
    • COLLAPSE
    • “We still have not seen muchmovement on... the deep systemicissues that cause the current cluster ofcrisis symptoms to be reproduced timeand again. I believe that the mostimportant root issue of the currentcrisis is our thinking: how wecollectively think.”C OTTO SCHARMER
    • HOW WE THINKLINEAR, REDUCTIONIST, MECHANISTIC
    • LINEARITYCAUSE / EFFECTBLAME AGENTS / INTENTIONSREALISM / SCIENTISM
    • EVIDENCEBASED INTERVENTIONS
    • SYMPTOMSROOT ‘CAUSES’
    • WHOLENESSBIOLOGY: VON BERTANALFY
    • “There can be no scientific study ofsociety, either in its conditions or itsmovements, if it is separated intoportions, and its divisions arestudied apart.”COMTE
    • ACHILLES: I WILL BE GLAD TO INDULGE BOTH OF YOU, IF YOUWILL FIRST OBLIGE ME, BY TELLING ME THE MEANING OF THESESTRANGE EXPRESSIONS, “HOLISM” AND “REDUCTIONISM”.CRAB: HOLISM IS THE MOST NATURAL THING IN THE WORLD TOGRASP. IT’S SIMPLY THE BELIEF THAT “THE WHOLE IS GREATERTHAN THE SUM OF ITS PARTS”. NO ONE IN HIS RIGHT MIND COULDREJECT HOLISM.ANTEATER: REDUCTIONISM IS THE MOST NATURAL THING IN THEWORLD TO GRASP. IT’S SIMPLY THE BELIEF THAT “A WHOLE CANBE UNDERSTOOD COMPLETELY IF YOU UNDERSTAND ITS PARTS,AND THE NATURE OF THEIR ‘SUM’”. NO ONE IN HER LEFT BRAINCOULD REJECT REDUCTIONISM
    • SYSTEMINDIVIDUAL PARTSPARTS AFFECT EACH OTHERWHOLE MORE THAN SUMPERSIST IN DIFFERENT SETTING
    • KP?INDIVIDUAL PARTS?PARTS AFFECT EACH OTHER?WHOLE MORE THAN SUM?PERSISTS?
    • SYSTEMSHAVE IDENTITIES WHICH RESIST CHANGERESPOND TO INTERVENTIONSATTEMPT TO SHAPE PEOPLE / PLACESCOMPLEX BEHAVIOURLEARNSYMBOLIC EXCHANGES
    • SYSTEMICCOMPLEMENTARY INTERACTIONSTRIGGERS, DRIVERS, RESPONSESPATTERNS EMERGE OVER TIMESYSTEMS CAUSE BEHAVIOUR (VICE VERSA)MUTUAL RESPONSIBLITYINTENTIONS ARE NOT ALWAYS CLEAR
    • DIALOGICCONSTRUCTED & REALTANGIBLE & CONCEPTUALCREATE & CREATED
    • CONSTELLATIONSFAMILY DYNAMICSMUTUAL OWNERSHIPEMPATHIC DISCOVERY
    • “Reality is made up of circles, but wesee straight lines. Herein lies thebeginnings of our limitation as systemsthinkers.”PETER SENGE
    • systems images
    • CHALLENGINGTAUGHT TO ANALYSE, MECHANISELINEAR MODE OF THINKING (LANGUAGE)BIASES & ASSUMPTIONSSYSTEMS MASQUERADE AS EVENTS
    • “Unlike curiosity or empiricism, holism takes a while toacquire and appreciate.”NICHOLAS CHRISTAKIS
    • CHALLENGINGTAUGHT TO ANALYSELINEAR MODE (LANGUAGE)BIASES & ASSUMPTIONSMASQUERADE AS EVENTS
    • MULTIVERSEMANY STAKEHOLDERS / PERSPECTIVEMULTIPLE INTENTIONSMANY FRAMES / INTERPRETATIONS
    • INTERVENTIONSHIGHLY CHARGEDSCOPING CHALLENGES MANY
    • MAPPINGSYSTEMS
    • FEEDBACKOSCILLATIONS BETWEEN POSITIVE &NEGATIVE LOOPS (& INTENTIONS)THE PAST FEEDS INTO THE FUTURE
    • DRAW KAOS PILOT SYSTEM
    • BOUNDARIESWHERE?
    • “A system is anything we happen todraw a boundary around. ”RICHARD VERYARD
    • LAWUNINTENDED CONSEQUENCESSURPRISES!
    • STATEPREFERRED OR NOTNOT NORMATIVE ‘RIGHT’ OR ‘WRONG’
    • IDENTIFY PREFERRED KP STATE
    • “Something hit me very hard once,thinking about what one little mancould do. Think of the Queen Mary - thewhole ship goes by and then comes therudder. And theres a tiny thing at theedge of the rudder called a trim tab.”BUCKMINSTER FULLER
    • SWEETSPOTS FOR MULTIPLE INTERVENTIONS
    • REAMP.ORG
    • STATUS QUOMAINTAINED BY OUTDATED ASSUMPTIONS
    • PLATOCONVENIENT LIES
    • DEFENDEDBY THE GROUP THINK OF THOSE IN POWER
    • 52
    • Breakthrough Breakthrough Concept The Problem Breakthrough Idea Conventional Mindset Breakthrough Insights Conventions / Assumptions
    • Breakthrough Breakthrough Concept Non-techies are not buying or using computers as Think different with much as they should. an Mac. The Problem Breakthrough Idea Computers are not Computers can be a designed for force for amazing creativity. They are creativity if designed for there for productivity. beauty, usability and playfulness. Conventional Mindset Breakthrough Productivity is the Insights key benefit of We are all artists; machinery which we are here to helps us be more express not productive cogs in possess. the machine. Conventions / Assumptions
    • Breakthrough Breakthrough Concept The Problem Breakthrough Idea Conventional Mindset Breakthrough Insights Conventions / Assumptions
    • WORK THROUGH SOME ASSUMPTIONS INTHE KP SYSTEM...
    • DRAW BREAKTHROUGH SYSTEM OF YOUR‘PROBLEM’SPOT ASSUMPTIONSIDENTIFY SWEETSPOTS
    • BEHAVIOURIN SYSTEMS
    • GAMETHEORY
    • PRISONER’SGAME
    • ULTIMATUMGAME
    • CUBAMISSILE CRISIS
    • WHY DO YOU DO (OR NOT) YOURASSIGNMENTS?
    • RATIONALCHOICE THEORY
    • HOMOECONOMICUS
    • “An arbitrary definition of man, as abeing who inevitably does that bywhich he may obtain the greatestamount of necessaries, conveniences,and luxuries, with the smallestquantity of labour and physical self-denial with which they can beobtained.”JOHN STUART MILL
    • UNCONSCIOUSMESMERCHARCOTFREUDJAMES
    • BEHAVIOURALSKINNEROPERANT CONDITIONING
    • RULESREWARDS
    • COGNITIVEPSYCHOLOGY
    • BOUNDEDRATIONALITY
    • BEHAVIOURALECONOMICS
    • BIASESHEURISTICS
    • PROSPECTTHEORY
    • NUDGEINTERVENTIONS
    • NUDGEINTERVENTIONS
    • PEERPOWER / PRESSURE
    • DRIVESMEMBERSHIP, MASTERY, MEANINGAMOR
    • HEARTCENTRED, GROUNDED
    • CO-CREATE 1+ CONCEPTS THAT COULDMOVE YOUR SYSTEM TO A PREFERREDSTATE
    • ACKNOWLEDGEMENTSFRANK BARRETT & DAVID COOPERRIDER (AI)PETER SENGE (SYSTEMS)STANFORD ENCYLOPEDIA OF PHILOSOPHYWIKIPEDIAMICHELLE HOLLIDAY (COMPLEXITY)BELTOWSKA & RAE (SYSTEMS IMAGES)AIDAN WARD & RICHARD VERYARD (SYSTEMS)RICHARD SEEL (COMPLEXITY)
    • CONNECTNICK@WECREATE.CCWECREATE.CC (THIS WILL BE UP IN FEW DAYS)NICKJANKEL.COM